2213 Courses

Overview   With the ever-increasing demand for Team Leader in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Team Leader may be.   Learning about Team Leader or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Team Leader. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Team Leader is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Leadership Management & Team Leader Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Team Leader Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Team Leader Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Team Leader, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Team Leader, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Team Leader, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Team Leader Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Introduction to Leadership Introduction to Leadership 00:00 Module 02 Understanding Management and Leadership Understanding Management and Leadership 00:00 Module 03 The Psychology Of Motivation The Psychology Of Motivation 00:00 Module 04 Strategic Planning Strategic Planning 00:00 Module 05 Communication Skills Communication Skills 00:00 Module 06 Time Management Time Management 00:00 Module 07 Leadership Styles and Traits Leadership Styles and Traits 00:00 Module 08 Select The Right People Select The Right People 00:00

Elevating your career in "Life Coaching, Leadership & Management" has never been more crucial. Recent studies indicate a 40% increase in demand for professionals skilled in these areas over the past five years, reflecting a dynamic shift in the corporate and personal development sectors. This rise is propelled by the recognition of effective leadership, efficient management, and impactful life coaching as indispensable skills in navigating today's complex work environments and personal challenges. Our "Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma" bundle is meticulously designed to address this growing need, offering a comprehensive suite of QLS Endorsed and CPD QS Accredited courses. This unique combination of Life Coaching, Leadership & Management" ensures that learners are not only equipped with theoretical knowledge but also develop a profound understanding of personal growth, resilience, and the art of mentoring, positioning them as sought-after professionals in their field. QLS Endorsed Courses: Course 01: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 02: Diploma in Leadership & Management at QLS Level 5 Course 03: Diploma in Life Coaching & Career Development at QLS Level 5 CPD QS Accredited Courses: Course 04: Coaching & Mentoring Course 05: Personal Development Coach with Positive Psychology Training Course 06: Networking Skills for Personal Success Course 07: The Power of Change Course 08: Assertiveness and Self Confidence Development Course 09: The Power of Resilience Course 10: Spiritual Life Coaching Diploma Course Course 11: Learn to Make a Fresh Start in Your Life Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Life Coaching, Leadership & Management" bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma . Learning Outcomes: Mastery in Leadership and Management: Gain an in-depth understanding of Life Coaching, Leadership & Management" to effectively lead teams and manage resources. Professional Life Coaching Skills: Develop the ability to coach and mentor individuals for personal and career growth, fostering positive change and resilience through Life Coaching, Leadership & Management". Advanced Communication Techniques: Learn the art of assertiveness and self-confidence to enhance interpersonal skills and workplace dynamics by Life Coaching, Leadership & Management" courses. Career Development Strategies: Equip yourself with tools for impactful CV writing, job searching, and career planning for sustained professional growth. Personal Development and Positive Psychology: Understand the principles of positive psychology for personal development, spiritual life coaching, and creating a resilient mindset across Life Coaching, Leadership & Management" courses. Public Speaking and Presentation Mastery: Master public speaking and presentation skills to communicate effectively and persuasively in any setting. This "Life Coaching, Leadership & Management" bundle stands as a beacon for those aspiring to elevate their professional and personal spheres through comprehensive theoretical understanding and transformative insights. The meticulously designed Life Coaching, Leadership & Management" courses delve deep into the realms of effective leadership, robust management practices, and the nuanced art of life coaching. As participants journey through the Life Coaching, Leadership & Management" diplomas and accredited courses, they will unravel the complexities of leading with empathy, managing with precision, and coaching with a transformative impact. The curriculum is structured to foster a deep understanding of how positive psychology, assertiveness, and resilience can be harnessed to not only navigate but thrive in the challenges of personal development and professional leadership. Beyond the core competencies of leadership and management, this Life Coaching, Leadership & Management" bundle offers a unique exploration into personal growth and career development strategies. It equips learners with the skills to craft compelling narratives for career advancement, from impactful CV writing to mastering the art of networking. Each Life Coaching, Leadership & Management" courses are a stepping stone towards becoming a more effective communicator, a more resilient individual, and a more inspirational leader. Learners are guided to explore the power of change and resilience, developing a toolkit for personal success that is both broad and deeply nuanced. The "Life Coaching, Leadership & Management" bundle is not just about professional growth; it's a transformative journey that prepares individuals to make meaningful impacts in their lives and the lives of those they lead and coach. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Life Coaching, Leadership & Management" package is designed for: Aspiring and current managers seeking to enhance their leadership capabilities in Life Coaching, Leadership & Management". Individuals interested in becoming professional life coaches or mentors through Life Coaching, Leadership & Management" course. Professionals aiming to improve their public speaking and presentation skills. Those looking to develop personal resilience and positive psychology practices. Career changers or individuals seeking to redefine their professional path with Life Coaching, Leadership & Management". Anyone interested in personal development and effective communication skills. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Specialize as a Life Coach, including spiritual coaching. Assume leadership roles with advanced management skills. Guide individuals through career transitions as a Career Advisor. Train in corporate settings focusing on personal development and workplace culture. Consult on personal development and self-confidence. Excel in networking and relationship management professionally. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Leadership & Management Training Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Leadership & Management Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership & Management Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership & Management Training Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Leadership & Management Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership & Management Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership & Management Training Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership & Management Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership & Management Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership & Management Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Prof Paul Course Intro 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00 Assignment Assignment - Leadership & Management Training Course 00:00:00

***Diploma in Leadership & Management*** This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership & Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management Course. Leadership & Management Course developed by industry experts. Leadership & Management Course MCQ quiz after each module to assess your learning. Leadership & Management CourseAutomated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Leadership & Management Course course. ***Diploma in Leadership & Management*** Course 01: Diploma in Leadership & Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 3 Business Administration ***Other Benefits of Diploma in Leadership & Management Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Understanding Management & Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management ---------------------------- Assessment Method After you have finished the Diploma in Leadership & Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Leadership and Management Course is for anyone serious about their professional development. This Leadership and Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

The most comprehensive, concise and impactful 6 weeks online course available. 14 CPD Credits & CMI Certificate of Recognition Mapped to the leadership & management requirements of the UK’s Royal Colleges Duration: 6 weeks starting immediately Suitable for: All levels of seniority Language: English Effort: 13 hours of self-paced online learning Award: 14 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 16 video courses to watch. This includes 7 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Leading innovation Understanding change Leading with strategic thinking Building and leading teams Building trust Leading through change Strategic thinking Managing virtual teams On completion of this course, you will receive: A certificate stating 14 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.  Did you know this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here.  For the duration of this course, you will work through the content below to obtain your CPD Credits and CMI Certificate. You can track your progress on the platform. You can complete the course sooner than 6 weeks if you wish. Course curriculum Building and Leading Successful teams Leading with Values and Ethic Leadership Insights on Leading with Executive Presenc Leadership Insights on Building & Leading Team Leadership Toolkit: Facilitating a Workshop Leadership Toolkit: Facilitating a Brainstorming Sessio Leadership Toolkit: Running a Team Debrie The Characteristics of an Accountable Leade Leading through Shared Vision Evaluating Your Management Style The Adaptive Leader: Be an Iceberg The Collaborative Leader Leading through Problem Solving and Decision Making Leadership Insights on Leading Diversity Leadership Insights on Judgment and Decisiveness Leading with Judgment and Decisiveness Accountable Leadership Leadership Insights on Being Accountable Expert Insights on Networking & Building Relationships Building Your Professional Network Leadership Insights on Networking with your Peers Networking to Improve Leadership Effectiveness Empowering Employees MIT Sloan Management Review on New Leader Transitions All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence MIT Sloan Management Review on The Adaptive Leader MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis Executive Presence: The Art of Commanding Respect like a CEO, Second Edition MIT Sloan Management Review on Leader as Motivator The Accountable Leader: Developing Effective Leadership Through Managerial Accountability From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership Strategic Connections: The New Face of Networking in a Collaborative World The Courage Way: Leading and Living with Integrity Executive Presence: The Art of Commanding Respect Like a CEO

The CMI Level 3 Certificate in Principles of Management and leadership is suitable for practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. They will set and monitor goals and objectives by providing instruction, direction and guidance. Day to day operational and project activities are a key part of their role. Study method Online, self-paced Duration 3 months Access to content Access until course completion Qualification CMI Level 3 Certificate in Principles of Management and Leadership CPD 40 CPD hours / points Additional info Exam(s) / assessment(s) is included in price Tutor is available to students General topics and themes include: Introduction to leadership and management essentials Culture, values and leadership... understanding the core essentials that will maximise results for your organisation Management models and leadership approaches... how to understand and apply these in a practical manner Improving your leadership and management capabilities... proven approaches that work Developing a personal action plan to improve your leadership and management capabilities... transforming your performance What the programme offers: Recognised Level 3 qualification in Leadership & Management from Chartered Management Institute (CMI) Full learning support and all course materials A blended learning experience allowing participants to continue to develop their skills in the workplace Delivery Format This is delivered online learning to cover core leadership and management knowledge, skills and behaviours and includes individual coaching. Who is this course for? The qualifications have been designed for practising or aspiring managers in roles such as: • Team Leader • Supervisor • Project Officer • Shift Manager • Foreperson Who want to consolidate their understanding of leadership and management good practice and gain formal recognition of their leadership and management abilities from the Chartered Management Institute – the only worldwide Chartered leadership and management professional body. Requirements None Career path Leadership and management

This Leadership & Management course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector.

Leadership and Management Online Training This Leadership & Management will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership & Management course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Leadership & Management course. This Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership & Management course to learn how to improve your leadership and management skills. Special Offers of this Leadership Course This Leadership Course includes a FREE PDF Certificate. Lifetime access to this Leadership Course Instant access to this Leadership Course Get FREE Tutor Support from Monday to Friday in this Leadership Course Diploma in Leadership Management Course 01: Diploma in Leadership Management Course 02: Minute Taking Course Course 03: Level 2 Diploma in Business Administration Course 04: Level 5 Diploma in Risk Management Course [ Note: Free PDF certificate as soon as completing the Leadership Management course ] Leadership: Leadership Course Curriculum Industry Experts Designed this Leadership & Management course into 10 detailed modules. Assessment of Leadership & Management After you have finished the Leadership & Management, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. Certification of Leadership & Management After completing the MCQ/Assignment assessment for this Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management This Leadership and Management Course is for anyone serious about their professional development. This Leadership and Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements Leadership Management Students who intend to enrol in this Leadership and Management Course must meet the following requirements: Leadership: Good command of the English language Leadership: Must be vivacious and self-driven Leadership: Basic computer knowledge Leadership: A minimum of 16 years of age is required Career path Leadership and Management Certificates Certificate of completion Digital certificate - Included

Unlock your leadership potential with our CPD certified online course. Gain practical skills in goal-setting, communication, project management, and more. Enroll now to become an exceptional leader and advance your career!

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management