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#Frontline
The Partnering Initiative

the partnering initiative

Oxford

The Partnering Initiative (TPI) was founded in 2003, with the passionate belief that only through collaboration among business, government, NGOs and the UN can we achieve the shared vision of a prosperous economy, thriving societies and a healthy environment. With roots going back to 1990, TPI is the world’s longest-established organisation dedicated to multi-stakeholder partnering. It remains internationally recognised as a pioneer of the field and continues to combine cutting-edge partnering theory, with direct action globally to drive effective partnering. TPI uniquely spans a spectrum from influence at the highest levels of international policy (including through our strong engagement with the United Nations system and international business organisations), through to drawing out learning and codifying practice from partnering managers on the frontline. TPI’s cutting-edge thinking, foundational concepts, frameworks and tools have helped to shape and define the field of multi-stakeholder partnering. TPI’s tools and guidebooks on all aspects of partnering have been downloaded over 50,000 times and have been used as the basis for multiple organisations’ internal guidance. TPI has trained over 4,000 people in effective partnering both through open and tailored training courses. It has guided the development of six in-country partnership platforms, resulting in the creation of multiple partnerships around the world. It has supported organisations such as Unicef, World Vision, the World Food Programme, Care International, Ikea Group, to develop their partnering strategies and build their institutional capacity to partner. And it has developed policy pieces that have influenced the United Nations system and international donors in their engagement and support of partnering. TPI’s work is guided by a UK-based core team, and delivered through a global network of associates and sister organisations based in over 20 countries.

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Youth Justice Legal Centre

youth justice legal centre

London

The goal of YJLC to be a centre of excellence on youth justice law came at a time when very few resources existed for professionals and there was no requirement that lawyers representing children in the criminal justice have any kind of specialist training. The legal landscape has progressed in a short time, in no small part due to the work of YJLC. YJLC works in collaboration with civil society, legal bodies and educational entities to ensure that the capacity and knowledge of those working with children in the criminal justice system is constantly evolving and improving. It was always clear to us that children in the criminal justice system should be represented by specialists. The aim in creating YJLC was to fundamentally improve the way these children are represented. YJLC has exceeded those original dreams and continues to grow, support and celebrate this important community of people providing a key, frontline role in society. Shauneen Lambe, Co-Founder Just for Kids Law and Youth Justice Legal Centre Taking a global approach, evolving legal understanding domestically, the need for YJLC continues to be strong having become an established and respected sector leader. Ensuring that children who do end up in the criminal justice system get the best outcomes both legally and for their futures. YJLC, like all of the strands of work in Just for Kids Law, developed out of what the young people told us they needed. Sometimes the stories they told us of their experiences were funny, sometimes they made us furious but mostly we heard stories of a communication gaps and gaps in social understanding. To the young people we have worked with over the years, thank you, for inspiring, motivating and making even the driest parts of the work more enjoyable. If it wasn’t for you, for us, it wouldn’t be worth doing.

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Gloucestershire Anti-Slavery Partnership

gloucestershire anti-slavery partnership

The ASP model is a dynamic framework developed to promote and develop effective multi-agency partnership working across the South West region to bring human trafficking and modern slavery to an end. The model consists of localised partnerships and overarching regional board. The local partnerships represent agencies working within police force areas (Avon and Somerset, Devon and Cornwall, Gloucestershire, Swindon and Wiltshire and Dorset). The regional board consists of the chairs of each of the local partnerships and representatives from agencies with a South West remit. The ASP Coordinator provides administrative support to the partnerships and provides a conduit for information to flow between the local and regional boards. The ASP has developed its strategy based around the government’s 4P Modern Slavery Strategy. The government’s strategy looks at how to Pursue prosecutions and methods to disrupt individuals and groups responsible for modern slavery, Prevent people from engaging in or facilitating modern slavery, Protect vulnerable people from exploitation and Prepare frontline professionals to identify and support victims. The ASP looks to support this strategy throughout the South West of England in a number of ways. These include raising awareness and providing training to organisations involved in the ASP as well as the facilitation of the sharing of information and intelligence between organisations to enable a joined up approach to disrupting and prosecuting perpetrators and to assisting victims. We aim to provide a platform to enable multi agency strategic thinking across the South West region in line with this strategy and each of the ASPs assess the work they are doing against this strategy quarterly. We are fully aware that slavery and trafficking respects no territorial boundaries and the model has been developed to ensure effective sharing of information, best practice and a comprehensive, cohesive and united response to slavery across the region.

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Achieving For Children Community Interest Company

achieving for children community interest company

Twickenham

Achieving for Children is a community interest company (a not-for-profit social enterprise) created in 2014 by the Royal Borough of Kingston and the London Borough of Richmond to provide their children’s services. In August 2017, the Royal Borough of Windsor and Maidenhead became a co-owner of AfC, and we now deliver children’s services across all three boroughs. Our services in Kingston are judged ‘outstanding’ by Ofsted, following their inspection in October 2019. Our services in Windsor and Maidenhead are rated ‘Good’ by Ofsted following an inspection in January 2020. If you are a parent, carer or young person and you are looking for information on services provided for you, you will find it on one of these websites: AfCinfo – our website listing our services for children and families Kingston Council website Richmond Council website Windsor and Maidenhead Council website As a social enterprise we are able to provide bespoke children’s social care and education support services to other local authorities, schools and partners in the education, health, social care and criminal justice sectors. We strive to achieve excellence in everything we do by putting children and young people first in the design, delivery and evaluation of every service we provide, to ensure that they are supported to live safe, happy, healthy and successful lives. Our broad service offer is informed by leading practice and a strong evidence-base of what works best. It is guided by our daily work with children and young people and the organisations that work with us to help and support them. Our focus is always on maximising the use of resources by creating economies of scale and reducing management and overhead costs, so that we can ensure high quality frontline services that really deliver results.

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ALF CIC

alf cic

Launceston

 ALF is a peer led, grassroots, community organisation that supports those struggling with emotional distress caused by trauma/PTSD, life stress, or ill health, to recover; find purposeful occupation; and become thriving members of their local communities. The ALF team have been working in local communities for over a decade, and our frontline staff have several decades’ collective training & experience in psychology; counselling/psychotherapy; peer coaching/mentoring; teaching & training; peer support; business, social entrepreneurship, & finance, to name a few.  This means we can support people along their journey to recover from emotional/mental health challenges, learn new skills, and become purposeful and integrated members of their community. Since the lockdowns of 2020 we have focused our efforts on creating events and community groups that bring people in the community together in an informal way with an emphasis on supporting people to find meaning and purpose in life, follow their passions, and find a sense of belonging. These are essential things that enable human survival and thriving.  Our core, ongoing project, the Launceston Folk Club, also draws on our experience as musicians, to bring people together twice a month at events where we host nationally and internationally acclaimed musicians on the contemporary folk circuit, offering local upcoming musicians the coveted support slots. Through this venture, we support musicians of all ages to follow their passion for music, develop their music careers, and provide a safe place where all members of the community can help and volunteer, meet and socialise with people, and learn about social entrepreneurship. As experienced social entrepreneurs and practitioners and trainers in the field of emotional and mental health, we can support people to overcome life challenges, progress towards their life goals, gain meaningful occupation, learn business skills, and ultimately thrive. Our courses, workshops, seminars, groups, and events, aim to incorporate this broad wealth of knowledge and experience that we offer. 

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First4Aid

first4aid

Saintfield

Welcome to First4Aid, your life-saving partner in first aid training. We are dedicated to equipping individuals and organisations with the essential skills needed to save lives. Accredited by The First Aid Industry Body and an Approved Training Provider for The Royal Life Saving Society (RLSS), our training programs are designed to be practical, engaging, and delivered by professionals with extensive hands-on experience. Our Mission At First4Aid, our mission is to make learning first aid accessible, practical, and enjoyable for everyone. We believe that confidence in applying first aid can make a critical difference in emergency situations. Our goal is to empower each learner with the knowledge and skills necessary to respond effectively and save lives. Our Training Programs Comprehensive First Aid Training Our primary training programs are tailored for a wide range of audiences, from individuals seeking basic first aid knowledge to organisations needing comprehensive emergency response training. All our courses are delivered by frontline emergency services workers who bring years of real-world experience into the classroom, ensuring that our training is not only informative but also practical and relatable. First4Aid Juniors We are particularly proud of our First4Aid Juniors program, a unique, fun, and interactive first aid training course specifically designed for children aged 7-11 years. This program aims to instill essential first aid skills at an early age, fostering a generation that is prepared and confident in dealing with emergencies. Through engaging activities and hands-on practice, children learn how to respond to various situations in a way that is both educational and enjoyable. Why Choose Us? Accreditation: Our courses are accredited by The First Industry Body ensuring high standards of quality and reliability. Experienced Trainers: All our instructors are frontline emergency services workers with years of practical experience, providing real-life insights and expertise. Hands-On Learning: We emphasise practical, hands-on training that builds confidence and competence in applying first aid. Interactive and Fun: Our training methods are designed to be interactive and engaging, making learning enjoyable for all age groups. Join Us Whether you're looking to learn first aid for personal knowledge, workplace safety, or to prepare your children for emergencies, First4Aid has a program to meet your needs. Join us in our mission to make first aid knowledge widespread, practical, and accessible to all. Together, we can create a safer, more prepared community.  For more information on our courses and to register, please visit our Contact Us page or call us at 07522269416. Let's make a difference, one life-saving skill at a time.

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Speak With Impact

speak with impact

Edinburgh

Our proven training methods draw on decades of high-level speaking experience to make you a more confident presenter. Find out more About Us - Gavin Brown About Us Our Story Begins With A Simple Belief. The more you speak, the better you become. We know this first hand. Our company founder has a depth and breadth of speaking experience you won’t find anywhere else. Beginning his professional life as a lawyer, Gavin learned the foundation of preparing effective presentations in the courtroom. Then he prepared and delivered over 1,000 speeches as a frontline elected politician. His expertise grew through live TV, radio, mass rallies, panels, keynotes, boardroom talks, public meetings, international competitive debating, chairing events, stand-up comedy and after-dinner speeches. Gavin kept a copy of every single speech he ever made and invested thousands of hours analysing and re-analysing each one. What worked and didn’t work. Why did it work? Even if it worked, how could it be 1% better tomorrow. Now, it’s your turn. From all our high-level speaking experience, we created the most comprehensive system possible. Our ‘Isolate the Integrate’® system is devastatingly effective and will transform your presentation results quickly. The winning techniques and cutting-edge exercises in our system will sharpen your skills like never before. These are the lessons we teach our clients. We have delivered seminars across over 20 countries, at some of the biggest blue-chip companies and international organisations. No matter your level of experience, our techniques will give you the skills and confidence to deliver exceptional presentations. About Us - Gavin Brown We Are Truly Passionate About Presenting And that passion helps us transform professionals of all levels of public speaking into outstanding presenters. Our unparalleled breadth and depth of experience has made a significant impact on speakers around the world. All our training sessions are interactive, enjoyable, intense and revolve around the direct practical exercise of specific skills. Attend our courses and you’ll learn… How to prepare a speech comprehensively, even under pressure How to deliver a talk with fluency and impact How to engage an audience from start to finish How to deal with any interruption and distraction

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Nightingale Training And Consultancy Services

nightingale training and consultancy services

Cheshire,

We are Nightingale: a leading specialist security and training firm based in the United Kingdom. Staffed by a handpicked, professionally trained team of multi-national operatives, each one of our highly skilled staff members has – on average – over two decades’ worth of experience behind them. Whatever your goals, Nightingale provides specialised, tangible solutions that guarantee success. "We found ourselves in a predicament where we may have lost everything. We contacted NCL having been given their details by a friend who had been in a similar situation, and from calling them up to them being with us at our home was less than 24 hours. The NCL team calmed the storm and conducted a short term relocation, whilst still protecting our family possessions. They demonstrated an amazing amount of restraint and professionalism throughout the whole episode, and without their advice and guidance, I believe everything would have escalated beyond return. We have since used them for a more permanent relocation and continue to utilise their services for both business and domestic security. NCL was there when we needed them and others had failed us. " Why Choose Us? As an industry leader, we know that breadth of experience is just as important as depth. Our renowned experts have backgrounds spanning the civilian, law enforcement, government, and specialist military sectors. Between us, we have first-hand operational experience covering everything – from corporate security and personal protection, asset investigation and recovery to life-threatening medical trauma and frontline combat. We pride ourselves on our wealth of diverse multicultural skills and awareness, gained in the field during domestic and international operations in over 50 countries to date. Working With You Today, we put this extensive experience at your disposal. We offer a range of consultancy services in which we use utilise an array of methodical, ethical and efficient techniques to successfully get you results that you know you can rely upon. Our operationally experienced and qualified instructors also deliver a range of training sessions and fully bespoke courses tailored to your specific requirements. Meanwhile, our medical training also extends to research and development of new appliances and applications. Some of these are already seeing widespread use both domestically and internationally.

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Standout Programmes

standout programmes

London

Penny started her career as a corporate lawyer at City firm Freshfields. On a career break she became involved as a volunteer in her local prison which led her to train as a tutor with Prison Fellowship and lead the restorative justice based Sycamore Tree programme in HMP Wandsworth for 12 years. She was involved in rolling out Sycamore Tree in HMP Bronzefield and HMP Pentonville and also has experience of tutoring the course with people in prison long term. Penny was a Trustee of Prison Fellowship for several years and acted as Interim CEO in 2015. Penny has also volunteered with the Prison Reform Trust, supporting work around mental health and criminal justice issues. She has a Masters degree in Criminology and Criminal Justice from King’s College London and believes in second chances and releasing potential. Andy Bater, Head of Operations Andy joined the StandOut team in October 2022 from a community organisation based in Holborn. With a background in project and operations management working with various large corporate organisations, he brings his breadth of experience and knowledge to StandOut. Despite his career achievements, Andy would much rather talk about his time being a mature student in Canada, starting a wellbeing and employment social enterprise and especially about rugby, boxing and the Andrew Kaufman book 'All My Friends are Superheroes’. Rich McStraw, Fundraising Manager Rich joined us in April 2022 from Clinks, the infrastructure organisation for the voluntary sector working in criminal justice. He spent the last three years as Clinks’ Fundraising Officer, and prior to this worked as a freelance fundraiser and sales manager for renewable heating systems. He has previous experience of fundraising regulation and compliance, sales and marketing, and developing training programmes. Louise Harbert, Communications Officer Louise is passionate about supporting people with lived experience to share their stories. Before joining the StandOut team, she worked for a health charity to amplify the voices of volunteers and shine a light on health inequalities. A strong believer in social justice, Louise is determined to change the narrative around prison leavers, and is excited to contribute to StandOut’s development and growth as our first full-time comms officer. Alex Rose, Coaching Manager Alex joined the team in April 2018 from Prospects where he was a National Careers Service advisor. Previously he worked as a behaviour change manager and an achievement coach working on gang prevention and exit programmes. Alex is passionate about helping people who have been in prison back into work and recently completed his OCR Level 6 Diploma in Career Guidance & Development. Amrit Hunjan, Lead Coach HMP Wandsworth Amrit joined the StandOut team in September 2019 having previously worked as part of a council multi-disciplinary team working collectively to improve the well-being, participation and attainment of young people in mainstream education. Amrit connected with StandOut whilst volunteering with the youth mentoring service Trailblazers at HMP Wandsworth and she is passionate about using a relational approach to build confidence and unlock potential. Amy Young, StandOut Coach HMP Wandsworth Amy joined StandOut in November 2022 after completing an English Literature degree at KCL. During and following her degree she voluntarily set up Shakespeare and poetry workshops in HMP Brixton, believing in the power of arts in Criminal Justice. She found she facilitated enlightening and illuminating conversations, using literary themes to generate powerful reflections and increased emotional awareness. She looks forward to coaching at Wandsworth and supporting trainees with a holistic approach, offering guidance and practical help post-release. Hannah Jolley, Lead Coach HMP Pentonville Hannah joined StandOut in February 2022. Prior to this, she was Lead Coach on the Spear Programme, supporting young people who face barriers to employment and also coached corporate delegates on various topics. Hannah graduated from Durham University with BA Criminology, and spent time volunteering with vulnerable people in prison at HMP Durham. She is passionate about reducing reoffending rates, through showing that there is hope and are opportunities out there for those leaving prison. Erin Crombie, Lead StandOut Coach Erin discovered StandOut in 2018 whilst completing her Masters in Criminological Research at the University of Cambridge, when she carried out an evaluation of the charity for her dissertation. On graduating, Erin joined the education department in HMP Pentonville as a Student Support Worker, whilst maintaining contact with StandOut in a voluntary capacity. She joined StandOut at the beginning of 2020 and is now in a new role leading our expansion to a third prison. Erin’s favourite thing about working for StandOut is seeing the trainees’ confidence grow over the duration of the Phase 1 course and getting to celebrate their achievements. Louisa Laven, Lead Community Coach Louisa joined the StandOut team in November 2020. Prior to this she was on the Unlocked Graduates Programme, working as a frontline prison officer for two years while completing a Masters in MSc Leadership and Custodial Environments. Louisa loved the relational and support aspect of the officer role, but wanted to move into the charity sector and focus on the critical resettlement period after prison. She is enthusiastic about helping people leaving prison to get back on their feet and build towards a positive future. Iona Warren, Community Coach Iona joined the StandOut team in September 2022 after spending two years as a prison officer on the Unlocked Graduates programme. Whilst working in a women's prison, she completed a Masters in Applied Custodial Leadership, writing a dissertation on the women's experience of trauma informed practice in their establishment. She loved building relationships with the women on her landing, and relished the opportunity to support them whilst in custody. She is particularly excited to now be working with those transitioning into the community, and is passionate and motivated to see them thrive. StandOut Trustees Joe Froud, Chair Joe is the co-founder of Paloma Capital LLP, a London based real estate private equity business that was established in 2015. Paloma raises equity from foundations and endowments, pensions funds and family offices and invests in UK commercial real estate projects. Prior to this he was the founder and Managing Partner of Columbus Capital Management LLP, a real estate private equity joint venture that he established with Schroders plc in 2008. Joe is married with four children and lives in West London. Liz Delacave, Trustee Liz Delacave is a leadership consultant, experienced in training leaders, developing teams and coaching individuals to excel. She studied Engineering Science at the University of Oxford, worked in Citibank’s global commercial and investment banks, becoming chief of staff for Citibank’s European Private Bank. While Divisional Finance Director of a multinational engineering company, she was responsible for managing a global change programme. As a Non-Executive Director, she has helped turn around an underperforming NHS Foundation Trust hospital in East Anglia. Liz has advised a number of charities, including the International Federation of the Red Cross in Geneva and Prison Fellowship. Marion Peters, Trustee Marion Peters studied English Literature at Reading University before joining the Post Office fast track graduate management scheme. After 4 years in marketing and development roles Marion entered the charitable sector, working for international and small local charities in a generalist capacity. Marion has led client service teams, HR departments and spearheaded major fundraising projects and most recently worked as CEO of a heritage almshouse. Since stepping down from this role, Marion has continued to offer her operational and organisational skills to not for profit organisations on a voluntary basis. Passionately committed to the Justice System, Marion has been a volunteer within Her Majesty’s Court Services for over 20 years and is a great believer that where we have come from does not determine who we are. Joseph Ewing, Trustee Joseph studied Politics, Philosophy and Economics at Oxford University, has worked in a range of research, campaigning and public affairs roles - including three and a half years in public affairs at Cancer Research UK - and now works in policy at the Academy of Medical Sciences. His work includes policy development, advocacy and strategy. He became a trustee in April 2019 and is still inspired by StandOut’s belief in people. StandOut Consultants Jo Fellows, Programme and Coaching Consultant, Co Founder Jo's background is in group facilitation and project management and she has extensive experience leading employability services for those with additional barriers to employment. Her experience includes 4 years working with the award winning Spear course, partnering with IBM through her work with City Gateway and designing a 1-1 service for those leaving custody or care. Jo is passionate about equipping people coming up for release with the tools, skills and confidence to step into sustainable and fulfilling work. Jo has a Postgraduate Diploma in Voluntary Sector Management from CASS Business School. Jo co-founded StandOut with Penny and now supports StandOut as a consultant bringing her expertise in programme design and coaching skills.

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Code Red The Empowerment Project

code red the empowerment project

London

The founder, Calvin E J Wilson LLM (LSE), is a Barrister who has a longstanding interest in educating students, young adults, and their parents on the workings of the criminal justice system. The Empowerment Project Qualifications and Studies Barrister at Law, Inns of Court, School of Law, United Kingdom Attorney at Law Supreme Court of Trinidad and Tobago Senior Crown Prosecutor, Crown Prosecution Service, United Kingdom Banker, Bank of Commerce, Trinidad and Tobago Master of Laws (Commercial) London School of Economics Bachelor of Laws University of London The Empowerment Project Experience Post graduate education and training in the law, with valuable experience on the frontline of the Criminal Justice System including almost eight years prosecution experience at the Crown Prosecution Service and the Criminal Courts, and operational experience with advising Teams at New Scotland Yard. Devised and successfully delivered this series of workshops and has conducted mentoring, motivational speaking and awareness raising sessions at Youth Clubs and Community Centres around London. Direct contacts with officers of the Met Police at ranks of Constable, Sergeant, and Inspector. Guidance and mentoring experience with black young adults. The Empowerment Project Skills Strong professional, administrative, managerial, and creative skills. Resolute adherence to good governance, accounting and auditing best practices. Devising and implementing new and improved working arrangements and innovative projects. Unique skill set that is critical to the effective leadership and delivery of the objectives of Code Red Empowerment. Established Consulting firm Calvin Wilson and Associates, which offers strategic and public affairs advice to governments and the private sector globally, on anti-money laundering and combatting the financing of terrorism issues, and on preventing trans-national criminal gangs from preying on young people. Founded The Empowerment Project The Empowerment Project Books Author of the book “Voices from Violence. A Woman’s Journey to Self-Healing” which is presented to audiences in the Readers Theatre format by CODE RED Ensemble, as an advocacy vehicle to empower young girls and women and to sensitise boys and men in order to reduce or eliminate the level of violence globally. Desilu Banton desilu banton I was born in Dulwich Hospital, East Dulwich Grove,SE22 3PT, on 11th December 1961. I began my life in a house at 102 Railton Road, Herne Hill,SE24 OET, on the ‘Front Line’ of ‘Brixton’, London. What I remember most of my childhood is drawing, drawing all the time, every opportunity. My father loved music and loved to dance. We would dance together. My mother designed clothes and was a dressmaker and cake baker. My parents had arrived in England in 1954 from Jamaica and lived in the Brixton area. They lived on Concannon Road from around 1955 and moved to Railton Road in 1959 after they had wed at the church at Santley Street, around the corner of Concannon Road. Today I live by my painting and continue in my mothers’ and fathers’ legacy as a creator. I am open to producing works of art by commission. painting Painting is expression, a way of me talking with everybody else about how I feel, like a bluesman would play his blues. The whole thing is about feeling. Painting is blues. I paint those feelings that are from inside my head, from inside my soul. The spiritual part of all this is the heritage, the thing that comes from my ancestors, the ingredients that everybody talks about when they talk about the past, where we all come from, which is DNA, the genes. What I am doing is recording the memory that comes to me from nature, along with the music that came from West Africa and the Atlantic experience, all of it, and what I do then is give it form, give it some skin, textures and colours, the whole thing is like an umbilical cord that has not lost its life force, it is the whole nine yards. Jackie Burton Jackie Burton Born and raised in West Yorkshire, I took a trip to London in 1983 and have remained here since then. I am a black woman, a Christian and a mother. A retired Social Worker, I have a passion for children, young people and their families. Over the last 40 years I have had roles in church including youth leader and Pathfinder club leader as well as teaching in children’s Sabbath school & children’s church. It was my joy, to find the most creative and interesting ways to engage children and young people with so many varied learning styles. Over the last 12 years of my career I was a Team Leader for a local authority Fostering Service; having responsibility for facilitating training, assessing foster carers and placing children from diverse and challenging backgrounds with those carers. Life-long learning is part of who I am and I started becoming more interested in paper crafts when my now, 25 year old son was around 3 years old. We started to make cards for every occasion and stopped buying them from the shops. Paper crafts opened the door to so many other crafting pursuits and my love for crafting has only grown since then, from wedding decoration, decoupage & canvas art to knitting & simple sewing, I have done many and various and still do. Nothing pleases me more than sharing my love for something with others, and creative crafts is certainly one of those very many things. I have done this via children’s craft workshops; transforming spaces for Vacation Bible School (VBS); school holiday clubs; card making workshops for children and adults. If it includes crafting, I will consider it. Currently I am involved in a weekly Craft Café project where we are using hobby crafts to support people in our community who may be lonely, socially isolated or feeling low. Sr Josephine Udie MP, MSc, GC HDip, NP Reverend Sister, Steer Right Project Coordinator, Power Coach Expert, Health Care Professional Reverend Sister, Steer Right Project Coordinator, Power Coach Expert, Health Care Professional Sister Josephine is passionate about the dignity of the human person. As a trained Power Coach and Health Care professional, Sister enjoys using her skills to coach, support and empower children and families to become who they are meant to be. Steer Right is a charity for which Sister Josephine is Project Coordinator, uses the strap line Little help Big Difference to highlight the effectiveness of what a small amount of intervention can do. Amari Smith-Foster Amari Smith-Foster I am a mental health advocate and a student counsellor. I am extremely passionate about mental health and well-being. After battling with my own mental health, being sectioned at just 13 and becoming part of the system, I am using those same life experiences to help others overcome. My story, my pain and this rollercoaster of a journey has given me great insight to help others and make a change. Me speaking up and using my voice, allows so many others, old, young, male, and female to feel heard, to feel seen. Now I am in a position, I have promised myself , it is pivotal that I make a change for the mental health system. My social profiles: Instagram: https://www.instagram.com/accounts/onetap/?next=%2F LinkedIn: https://www.linkedin.com/in/amari-smith-foster-26a68417b/ Youtube: https://www.youtube.com/channel/UCPMHXb5U40E0Zw1B3h4vcJg Please feel free to contact me should there be any issues. Norman Mine Norman Mine Norman Mine is an Italian-born London based multidisciplinary artist whose practice encompasses visual art, acting and social work. Using autobiographical scenarios as a starting point, Mine's practice expands into fantasy and delusion and in his alter-ego, Dino Desica, an aspiring Italian actor who exists only through a video format, as "performance to camera", becoming an ephemeral simulation of the self. Mine's practice explores the infinite possibilities of the self, the authenticity and the structures of inclusion and exclusion in which it is constructed. For the past three years Mine has run creative workshops co-working with people of different generations, backgrounds, and abilities; developing a specific approach that unsettles the scenario in which participants perform to stimulate creativity and imagination as an opportunity to navigate within. Mine has obtained a Masters Degree in Fine Art at Goldsmith College in 2018. His work has been shown at Performance Istanbul (2021), disORDER Live Collective (2020), Deptford X (2019), The Koppel Project (2019), Platform1 Gallery (2018), Art Night London (2017). He was a recipient of the DYCP grant, Art Council England (2021). In 2022 Mine has founded Norwood JunkAction, an eco-community art project based in Croydon, London. Diana Wilson Diana Wilson Diana Wilson is an Executive and Life Coach professional as well as a Psychodynamic Counsellor, who in parallel, has enjoyed a substantial career in Education and Training and Development across Schools and local Government. Diana is fluidly proficient in a myriad of modalities with a keen focus on Cognitive Behavioural Coaching. She offers leading-edge, inspirational coaching that stimulates thinking, accelerates transformation, and empowers clients to accomplish their aspirational goals. My social handles: Website: www.dwcoach.co.uk LinkedIn: linkedin.com/in/diana-wilson-564a6941 Richmond Trew Richmond Trew A Professional Trainer/Workshop Facilitator with 25 years’ experience of working in communities and custodial settings nationally and internationally. He is also a recording & performing artist fronting the collective Abstract Word and currently has Publishing & Production contracts with (Peer Music LTD-MAP Music). Richmond also leads a group of free-lance Arts Practioners under the name of Journeyman Arts (Using the Arts to share & pass on Knowledge). He also Runs 492 Korna Klub next generation Ltd that runs live improvised drama weekly on Galaxy Radio.

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Courses matching "#Frontline"

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Methane Emissions Mitigation and Management for Oil and Gas Industry

By EnergyEdge - Training for a Sustainable Energy Future

Enhance your knowledge on methane emissions mitigation and management in the oil and gas industry with EnergyEdge's course. Sign up now!

Methane Emissions Mitigation and Management for Oil and Gas Industry
Delivered In-Person
£2,399 to £2,499

Frontline+ Training Programme 2 for 1 Offer!

By The Development People

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Frontline+ Training Programme 2 for 1 Offer!
Delivered OnlineFlexible Dates
£79

Telephone Etiquette

By OnlineCoursesLearning.com

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Telephone Etiquette
Delivered Online On Demand
£50

Just in Time Training for Frontline Supervisors and Managers: Making the Case

By IIL Europe Ltd

Just in Time Training for Frontline Supervisors and Managers: Making the Case One of my favorite quotes on this topic comes from Zig Ziglar: 'The only thing worse than training employees and losing them is not training them and keeping them.' The transition from employee to manager is one of the most challenging: new roles and responsibilities, new ways of looking at organizations, and new ways of relating to all others around them. Most new supervisors and managers will tell you later in their careers that they floundered, avoided conflict, weren't firm enough when they should have been, and came on too strong to compensate - in other words, trial and error. And yet, most organizations spend more on leadership training at the end of a person's career than investing in their early promotions. Does it really make good business sense to give less training to those who need it early while giving more to those who need it less, later in their careers? This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Just in Time Training for Frontline Supervisors and Managers: Making the Case
Delivered Online On Demand30 minutes
£10

COVID-19 for Safer Work Environments Approved Online Training

By Twig Services Ltd

COVID-19 for Safer Work Environments Approved Online Training

COVID-19 for Safer Work Environments Approved Online Training
Delivered Online On Demand30 minutes
£29

First Aid Awareness - Adult Care - Foundation Level

5.0(1)

By Think Tank Academy

This course introduces basic first aid principles, what to do in a variety of emergency situations, how to treat different injuries and where to get help.

First Aid Awareness - Adult Care - Foundation Level
Delivered Online On Demand45 minutes
£20

PMVA - RRN and BILD Act Certificate

By Guardian Angels Training

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

PMVA - RRN and BILD Act Certificate
Delivered In-Person in InternationallyFlexible Dates
£1,025 to £4,025

First Aid Awareness - Children's Care - Foundation Level

5.0(1)

By Think Tank Academy

This course introduces basic first aid principles in children’s care, what to do in a variety of emergency situations, how to treat different injuries and where to get help.

First Aid Awareness - Children's Care - Foundation Level
Delivered Online On Demand44 minutes
£20

Introduction to Infection Control - Children's Care - Foundation Level

5.0(1)

By Think Tank Academy

This course raises awareness of Infection Control and provides awareness of types of infection, routes of transmission and measures to limit the spread of infection in children’s care.

Introduction to Infection Control - Children's Care - Foundation Level
Delivered Online On Demand45 minutes
£20

Diploma in Environmental Engineering - CPD Certified

4.5(3)

By Studyhub UK

In the face of escalating environmental challenges, the UK stands at a critical juncture, demanding a new breed of experts equipped to tackle the complex issues at hand. Our Diploma in Environmental Engineering - CPD Certified, offers a transformative journey into the heart of environmental stewardship. Dive into pressing concerns such as the recent surge in environmental incidents, and learn to engineer sustainable solutions that can reshape the landscape of tomorrow. This Diploma in Environmental Engineering - CPD Certified Bundle Consists of the following Premium courses: Course 01: Environmental Engineering Course 02: Environmental Law Course 03: Sustainable Energy, Development and Environmental Impacts Course 04: Environmental Health Course 05: Asbestos Awareness Course 06: Renewable Energy Course 07: Structural Geology, Tectonics & Rock Mechanics Course 08: Wildlife Rescue and Rehabilitation Course 09: Agricultural Science Course 10: Level 2 Certificate in Forestry Course 11: Carbon Literacy Project Certifications Course 12: Renewable Energy Engineering Course Course 13: Floristry & Plant Care Training Course 14: Water Treatment Level 2 Course 15: Diploma in Water Chemistry Course 16: Sustainable Energy Course 17: Town Planning Course 18: Biotechnology Course 19: Environmental Science and Climate Change Dynamics Course 20: Marine Biology Courses Online 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Diploma in Environmental Engineering - CPD Certified bundle, you should be able to: Analyse and address recent UK environmental challenges effectively. Apply sustainable energy principles to mitigate environmental impacts. Demonstrate proficiency in water treatment and chemistry practices. Implement wildlife rescue techniques with expertise and precision. Navigate the complexities of environmental law for informed decision-making. Integrate renewable energy engineering into practical, impactful solutions. This comprehensive course spans a spectrum of disciplines, from Environmental Law to Wildlife Rescue, providing a holistic understanding of the interconnected web of challenges our planet faces. Delve into the intricacies of Renewable Energy Engineering and Water Chemistry, preparing yourself for the frontline of environmental innovation. With certifications in the Carbon Literacy Project and hands-on training in Floristry and plant Care, you'll emerge not just as a graduate but as a catalyst for change. Join us in the pursuit of knowledge that transcends classrooms and ventures into the heart of environmental transformation. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts aspiring to tackle real-world challenges. Professionals desiring a comprehensive understanding of environmental engineering. Individuals keen on integrating sustainability into diverse industries. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Environmental Engineering course, all you need is - A smart device A secure internet connection And a keen interest in Environmental Engineering Career path Environmental Consultant: •40,000 - •50,000 Renewable Energy Engineer: •35,000 - •45,000 Wildlife Rehabilitation Specialist: •25,000 - •30,000 Water Quality Analyst: •28,000 - •35,000 Environmental Compliance Officer: •30,000 - •40,000 Town Planner: •35,000 - •45,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Diploma in Environmental Engineering - CPD Certified
Delivered Online On Demand7 days
£289
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