1092 Courses

Description: Skype for Business is a service by Microsoft that helps you to collaborate with anyone, anywhere at any time. This instant messaging collaborative tool is cost-effective and user-friendly. The Skype for Business Course will familiarise you with all the features of the tool. In the course, you will learn how to use Skype for business, the ways of setting location, managing contacts, setting alerts and alert sounds, the process of sending and receiving the instant message, etc. Finally, the course helps you to create audio and video calls, preparing business meetings, and creating the presentation for the conference, and the use of Skype notification area. Learning Outcomes: Discover how to open and close Skype for Business, also ways to sign in and out of your account Set your status on log in or while logged in, add personal notes and set location Manage your contacts by adding internal and external contacts, creating groups, move contacts within groups, add them to favourite groups, block certain contacts, use status and relationship view, and much more Manage alerts by disabling or changing alert sounds, setting up status change alerts, and configuring Do Not Disturb Utilize the instant messages (IM) services by sending and responding to them, using spellchecker, adding emoticons, changing the font and viewing conversation history Examine how to make an audio and video call, record audio or video calls, and change device settings Conduct business meetings using Skype meeting opting through Outlook, joining meetings, setting up impromptu meetings in Skype, and taking notes during a meeting with OneNote Show stakeholders your presentation by learning how to display a PowerPoint presentation, a whiteboard, share screens and programs, post polls and Q&A, send files to participants and share note through Microsoft OneNote Manage advanced settings by turning off all profile pictures, displaying Skype for Business window on top, using Microsoft Skype for Business Recording Manager, and stop Skype for Business from starting up automatically View Skype Notification Area icon, change presence status, sing in and out, and open and close the program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Skype for Business Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Skype for Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Skype for Business Course The Basics 00:30:00 Setting Your Presence and Location 00:45:00 Managing Contacts, Part One 00:45:00 Managing Contacts, Part Two 00:30:00 Alerts and Alert Sounds 00:30:00 Sending and Receiving Instant Messages (IM) 00:30:00 Audio & Video Calls 00:45:00 Skype Meetings 00:30:00 Presenting with Skype for Business, Part One 00:45:00 Presenting with Skype for Business, Part Two 00:45:00 Advanced Settings 00:30:00 Using Skype for Business in the Notification Area 00:30:00 Mock Exam Mock Exam- Skype for Business Course 00:20:00 Final Exam Final Exam- Skype for Business Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you ever entered a space and felt an immediate connection but couldn't put your finger on why? The magic behind such feelings often lies in the realm of interior design. The Complete Interior Design Training bundle offers you an opportunity to delve deep into the world of interior aesthetics, architecture, space planning, and more. This comprehensive collection of 20 courses ensures that every aspect of interior design is covered, from the principles of design and colour to the intricacies of curtains & blinds, architectural styles, and advanced digital design tools. Through the Complete Interior Design Training bundle, you'll gain theoretical insights and develop a holistic understanding of creating spaces that resonate. The twenty courses in the bundle are: Course 1: Interior Design Diploma Course 2: Architectural Studies Course 3: Revit Architecture Advanced Interior Design Training Course 4: LEED V4 - Building Design and Construction Course 5: Space Planning in Interior Design Course 6: Colour in Interior Design Course 7: Curtains & Blinds in Interior Design Course 8: Introduction to Xactimate: Construction Cost Estimation Course 9: Architectural & Interior Design Styles Course 10: Architecture & Interior Design (10+ Styles) Course 11: Design Principles and Elements in Interiors Course 12: Element & Principle in Interior Design Course 13: Interior Design Diploma Course 14: Interior Design Principles and Elements Course 15: Interior Design: Space Planning Course 16: Mastering Colour-Architectural Design & Interior Decoration Course 17: Styling & Staging in Interior Design Course 18: Textiles & Fabrics in Interior Design Course 19: Advanced Photoshop CC Course 20: Advanced PowerPoint Learning Outcomes: Upon completion of the Complete Interior Design Training bundle, you will be able to: Identify and apply core principles of interior design in various settings. Differentiate between diverse architectural and interior design styles. Implement effective space planning strategies tailored to different interiors. Employ colour theories in enhancing the visual appeal of spaces. Understand the significance of textiles and fabrics in interior design. Utilise advanced digital design software to conceptualise and present design ideas. Dive into the vast domain of interior design with this all-encompassing Complete Interior Design Training bundle. Encompassing 20 meticulously curated courses, this bundle guides you through the essential tenets of interior design, architectural studies, space planning, and the application of colour in interiors. Discover the nuances of specific interior elements like textiles and fabrics, curtains & blinds, and delve into architectural styles that have shaped our world. For those looking to expand their digital design prowess, advanced courses in digital design tools are also included. Every course within this Complete Interior Design Training bundle is designed to elevate your theoretical understanding of the field, ensuring you emerge with a well-rounded grasp of all facets of interior design. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to develop a foundational understanding of interior design. Aspiring interior designers keen on expanding their theoretical knowledge. Architects wishing to deepen their insights into interior aesthetics. Design enthusiasts interested in the intricacies of space planning and styling. Anyone keen on exploring the vast domain of Complete Interior Design Training. Career path With the Complete Interior Design Training, potential career opportunities include: Interior Designer - £25K to £45K/year. Architectural Consultant - £30K to £50K/year. Space Planner - £28K to £42K/year. Design Stylist - £24K to £38K/year. Colour Consultant - £23K to £37K/year. Fabric & Textile Specialist - £26K to £40K/year. Digital Design Expert - £29K to £47K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

🚀 Unlock Your Productivity Potential with 'Maximizing Efficiency Through Google Applications' Online Course! 🚀   Are you tired of drowning in a sea of unorganized emails, scattered documents, and missed deadlines? Do you wish there was a magic wand to transform your work life into a seamless, efficient, and highly productive experience?   Look no further! Introducing our groundbreaking online course: 'Maximizing Efficiency Through Google Applications.' 🌐✨   🔥 What's Inside? 🔥   🚀 Master the Power of Gmail: Say goodbye to email overwhelm! Learn advanced techniques to streamline your inbox, automate responses, and effortlessly manage your communication flow.   🗂️ Google Drive Mastery: Discover the art of collaborative document creation and storage. Unleash the full potential of Google Drive to keep your files organized, accessible, and secure.   📅 Calendar Control: Never miss a deadline again! Maximize your scheduling efficiency with Google Calendar hacks, enabling you to manage your time like a pro.   📊 Data Dominance with Google Sheets: Turn raw data into actionable insights! Dive deep into Google Sheets and unlock the secrets of data analysis and visualization.   🤖 Automation Awesomeness with Google Apps Script: Become a Google Apps Script wizard! Automate repetitive tasks and customize your Google Apps to work seamlessly for you.   🎯 Optimize Your Workflows: Discover how to integrate various Google Applications to create personalized, efficient workflows tailored to your specific needs.   💼 Business Boost: Explore how Google Applications can supercharge your business operations, enhance collaboration, and drive success.   🎓 Expert-Led Learning: Benefit from the expertise of industry professionals who have mastered the art of productivity through Google Applications. Learn from real-world examples and practical scenarios.   🌐 Accessible Anytime, Anywhere: Our online course is designed to fit your busy schedule. Access the materials whenever and wherever it suits you, and progress at your own pace.   🏆 Transform Your Professional Life: By the end of this course, you'll not only be a Google Applications pro but also a productivity powerhouse. Transform your professional life and achieve more than you ever thought possible!   🚨 Don't Miss Out! Enroll Now and Take Control of Your Productivity Destiny! 🚨   Ready to revolutionize the way you work? Click the link below and embark on a journey to maximize efficiency through the unparalleled power of Google Applications!   🌟 Join the ranks of successful professionals who have harnessed the full potential of Google Applications. Your optimized, efficient, and productive future starts now! 🌟   Course Curriculum Basic Overview 00:00 Base Account Settings 00:00 G-Mail 00:00 G-Mail Productivity 00:00 Google Tasks 00:00 Desktop and Mobile Synchronization 00:00 Google Sites 00:00 Google Voice for Audio Contact and SMS 00:00 Google Voice for Business Tracking 00:00 Google Photos and Google Sites 00:00 Google Photos 00:00 Allo-Hangouts and Messenges 00:00 Google Duo for Video Calling 00:00 Chrome Remote Desktop 00:00 Google Keep 00:00 Google Drive 00:00 Google Calendar for Collaboration 00:00 Google Custom Search 00:00 Export Google Docs To WordPress 00:00 Conclusion 00:00 Advanced Overview 00:00 Create Text With Voice Typing 00:00 Record Audio in Google Chrome 00:00 Publish Audio On Google Podcasts 00:00 Publish Books on Google Play 00:00 Google Docs for Shared Word Processing 00:00 Google Sheets for Shared Calcualtion 00:00 Import and Export with Excel 00:00 Google Slides for Shared Presentations 00:00 Import and Export with PowerPoint 00:00 Recording A Voice Over with Google Slides 00:00 Presenting Live Using Google Slides 00:00 Google Hangouts for Real Time Video 00:00 Create Branded Video Content With YouTube 00:00 Create Branded Video Content For YouTube 00:00 Publishing Indexed (Google) Documents 00:00 Google Research Tools 00:00 Citation of Sources 00:00 Using Blogger 00:00 Conclusion 00:00

Getting Started The CMI Level 7 Extended Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Extended Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This extensive course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning and progress to Chartered Management Consultant (ChMC). Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 18 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Progress to Chartered Management Consultant (ChMC) Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Upon successful completion of their qualification, learners may wish to further their ongoing personal and professional development by accessing other CMI qualifications, such as the CMI Level 7 Qualifications in Strategic Management and Leadership Practice. Learners may, also, wish to progress onto the Chartered Management Consultant (ChMC) Award. Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. You can progress to the Chartered Management Consultant (ChMC) Award, the ultimate professional accolade for professional consultants, after completing the CMI Level 7 Extended Diploma in Professional Consulting. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Professional Consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in Professional Consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of Professional Consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading Innovation and Change through Professional Consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and Professional Development for Professional Consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering Client requirements through Professional Consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview Gain the core office skills by enrolling in the Office Skills & Management Level 3course. No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed Office Skills & Management Level 3 course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career.So feed your passion for learning and reach the top of the career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills & Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Office Skills & Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 54 lectures • 19:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills & Management Level 3: 00:00:00

No matter what field you work in, every person should learn to become a great salesperson. Master the art of selling in a few simple methods and instantly boost your career with our most recommended Mastering Sales: How to Hold a High Price course. This course reveals everything that you should know about selling and become expert at it. Initially, you'll learn how to build trust as it is one of the most significant aspects of sales. Following that, you'll go through a broad discussion where you'll understand how to enhance your sales skills, learn techniques and strategies that will be very valuable for succeeding in sales. In addition to that, learn the most compelling negotiation and communication skills which ensure every client you interact with is a worthwhile experience. Besides, learn more about the foundational principles of selling which are the absolute backbone of sales success. What will I learn? This course has been designed to be jam-packed with actionable, proven techniques that are tried and tested to help you improve your sales. We will cover topics such as: How to get people to choose what you want them to choose. How to discount less and charge more money How to charge a higher premium How to overcome objections in the sales process How to improve your efficiency in selling and your overall time management Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 The Guaranteed Way to Improve Your Sales Technique The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 Why People Buy and How to Get Them to Buy from Us People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Why People Don't Buy and How to Counteract Any Objection Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Holding a High Price What Does Value For Money Really Mean? 00:03:00 Five Proven Techniques to Save Money and Make Money 00:04:00 The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet' 00:02:00 Justifying Your Price - the Power of One 00:04:00 The Final 'Killer Questions' That Allow You to Negotiate More Successfully 00:04:00 Win-Win and Increasing Average Order Value The Real Meaning of 'Win-Win' 00:04:00 The Rules for Discounting 00:03:00 How to Hold a High Price 00:04:00 How to Increase Average Order 00:03:00 The Compromise Effect 00:03:00 Sales Techniques You Need to Know All You Need to Know About Time Management 00:03:00 Recognising the Moment That Matters and the Role of 'Enough' 00:06:00 What to Do When It Starts Going Wrong 00:05:00 How to Understand Other People - Can You Clarify? 00:04:00 How to Build Your Reputation and Getting Your Client to Feel Indebted to You 00:04:00 Selling in the Long Term and Being Recommended 00:04:00 BONUS SECTION! How to Be a Great Presenter and Wow Your Audience How to Deliver a Great Presentation 00:03:00 Why Powerpoint Doesn't Work and What to Do with It 00:03:00 How Memory Works 00:05:00 How to Tell Your Own Stories Well so People Warm to You 00:03:00 The Three Key Things About Presenting 00:03:00 Conclusion What We've Covered so Far 00:02:00 Course Certification

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s elearning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The course includes exercises and model answers for the delegates to complete and review. Why attend this course? Creating screenshots, diagrams and images is something that every technical communicator needs to do, but very few have had any formal training in how to do it. Sometimes, the result is that the user guides and online Help contain images that are unclear, inconsistent, and frankly, unprofessional. They can make the product look like it's poor quality. Creating them can also tie up the Technical Writer's time, especially if they need to be changed frequently. Who is this course for? Anyone developing user guides and online Help who wants: A foundational understanding of how to use diagrams, screenshots and images, in an effective and efficient way. To see practical, real-world examples. It’s ideal for you if you’re: Creating screenshots, diagrams or images, but you’ve never had any proper training in how to do this well. Looking for more efficient ways to create or change screenshots, diagrams or images for end user or developer documentation. We’ll take you from first principles, so all you need is a basic understanding of what is a user guide. What you'll learn Cherryleaf's e-learning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The goal of the course is to enable you to use diagrams, images and screenshots to communicate to your audience, with a focus on simplicity and ease of understanding. This is accomplished through a mix of design theory, best practices, software, and practical application. Please note, we don’t focus on highly detailed technical illustrations or 3D drawings that you might find in the aerospace or automotive industries. Also, the course does not cover Augmented Reality or Virtual Reality. You'll go through the key stages in developing screenshots, diagrams, and other images:in developing images. You’ll learn to understand the context, choose an effective visual display method, focus the user's attention, apply design best practices, and use the appropriate software tools to communicate your message. Introduction Understand the context Choose an appropriate visual display methodScreenshotsSimplified User InterfaceDiagramsAspect ratioIconsImage mapsWordless guides Focus attention where you want itGestalt theoryWhite space Think like a designerLayoutColourAccessibilityStyle guides SoftwareSoftware toolsSVGAutomating tasksStock imagesPresentation applications Animations Summary The course contains 22 exercises (and suggested answers) for you to practice your skills. Delivery format The course comprises eight modules in total, which you can complete at your own pace. The course will take delegates approximately 1 day to complete. You will have access to the modules from the moment you subscribe. You can download the course handouts. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. Prerequisites We'll take you from first principles, so all you need is a basic understanding of what is a user guide. You'll need access to PowerPoint, or a similar application, in order to complete some of the exercises. And it will help if you have a copy of Snagit. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (2:37) Understand the context (14:22) Choose an appropriate visual display method (55:15) Focus attention where you want it (10:39) Think like a designer (32:18) Software (70:12) Animations (21:09) Summary (1:59) Answers  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Getting Started The CMI Level 7 Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning. Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI recommend progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. We have a range of units available, and you can select the units depending on your career goals and progression. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of professional consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in professional consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of professional consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading innovation and change through professional consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and professional development for professional consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering client requirements through professional consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. With this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Diploma in Leadership and Management course is aimed at practising team leaders seeking to move up to the next management level and managers who need to lead people through organisational change. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners can progress to a range of qualifications including: ILM Level 3 Certificate in Coaching and/or Mentoring ILM Level 3 Certificate or Diploma in Facilities Management ILM Level 3 Certificate in Enterprise and Entrepreneurship ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Diploma in Leadership and Management course is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course covers a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT2- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT3- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT4- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT5- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT6- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 UNIT7- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 UNIT8- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT9- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT10- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT11- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT12- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT13- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT14- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.