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The PLC Programming Diploma course is designed to provide in-depth knowledge of Programmable Logic Controller (PLC) programming. It covers various modules focusing on essential aspects such as understanding PLCs, learning important symbols, working with ladder diagrams, utilizing timers and counters, and mastering tasks in simulation environments. By the end of the course, participants will have a solid foundation in PLC programming principles and practical applications. Learning Outcomes: Understand the basics of PLC programming and its significance. Learn to identify and interpret important symbols used in PLC programming. Master the creation of ladder diagrams and their components. Gain proficiency in creating Start-Stop circuits. Explore scan cycles, markers, latched and unlatched outputs. Utilize timers and counters for time-based and counting functions. Practice PLC programming in simulation environments. Implement more complex tasks and scenarios in PLC programming. Why buy this PLC Programming Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PLC Programming Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring PLC programmers seeking comprehensive training. Engineering students interested in automation and control systems. Technicians and engineers wanting to enhance their PLC skills. Professionals in industries requiring PLC programming expertise. Prerequisites This PLC Programming Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PLC Programming Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path PLC Programmer: Design and implement PLC-based control systems. Automation Engineer: Develop automated processes using PLCs. Control Systems Technician: Maintain and troubleshoot automated systems. Industrial Engineer: Optimize manufacturing processes with PLCs. Maintenance Technician: Ensure proper functioning of automated equipment. Course Curriculum PLC Programming Diploma Module 1- Course Content 00:02:00 Module 2- What is LogixPro 00:04:00 Module 3- Overview on PLC 00:34:00 Module 4- Important Symbols 00:05:00 Module 5- Normally Opened, Normally Closed and Output Coils in Ladder Diagram 00:14:00 Module 6- Start Stop Circuit 00:17:00 Module 7- Task 1 in Batch Simulator 00:12:00 Module 8- Task 2 in Batch Simulator 00:11:00 Module 9- Task 1 in Door Simulator 00:13:00 Module 10- Scan Cycle and Markers 00:10:00 Module 11- Task 3 in Batch Simulator Part 1 00:14:00 Module 12- Task 3 in Batch Simulator Part 2 00:11:00 Module 13- Task 4 in Batch Simulator Part 1 00:13:00 Module 14- Task 4 in Batch Simulator Part 2 00:09:00 Module 15- Latched and Unlatched Output in Ladder Diagram 00:06:00 Module 16- Task 5 in Batch Simulatorc 00:15:00 Module 17- Task 6 in Batch Simulator Part 1 00:13:00 Module 18- Task 6 in Batch Simulator Part 2 00:12:00 Module 19- Timers in PLC 00:12:00 Module 20- Task 2 in Io Simulator 00:08:00 Module 21- Task 3 in Io Simulator 00:09:00 Module 22- Task 4 in Io Simulator 00:08:00 Module 23- Task 7 in Batch Simulator Part 1 00:27:00 Module 24- Task 7 in Batch Simulator Part 2 00:06:00 Module 25- Task 5 in Io Simulator 00:15:00 Module 26- Counters in PLC 00:05:00 Module 27- Task 1 in Silo Simulator 00:23:00 Module 28- Task 6 in Io Simulator 00:09:00 Module 29- Task 7 in Io Simulator 00:08:00 Module 30- Task 2 in Door Simulator 00:12:00 Module 31- Task 8 in Batch Simulator Part 1 00:25:00 Module 32- Task 8 in Batch Simulator Part 2 00:11:00 Assignment Assignment - PLC Programming Diploma 00:00:00

The Level 7 Advanced Diploma in Strategic Learning and Development offers a comprehensive understanding of organisational behaviour management within the context of strategic learning initiatives. This course integrates principles of organisational behaviour with strategic planning and development practices to equip learners with the skills needed to drive organisational performance through effective learning strategies.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity!   Learning Outcomes: Upon completion of the Level 7 Advanced Diploma in Strategic Learning and Development course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance.   Who is this course for: This Level 7 Advanced Diploma in Strategic Learning and Development course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture.   Certification After studying the course materials of the Level 7 Advanced Diploma in Strategic Learning and Development course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate.   Requirements This professionally designed Level 7 Advanced Diploma in Strategic Learning and Development course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!   Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors.       Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00

Step into the realm of structured efficiency with our 'Project Management for Managers' course, a meticulously crafted syllabus designed to empower leaders in the corporate landscape. Begin your journey with the foundations of project management, where the path is set for aspiring leaders to navigate the intricacies of effective project delivery. Envision your potential unfolding as you grasp the globally recognized standards of PMBOK and PMI, essential for steering complex projects towards successful horizons. This course is tailored to imbue managers with the prowess to orchestrate teams, timelines, and resources with a maestro's precision. Advance further as you master the dynamics of the project life cycle, learning to synthesise time and quality management into a coherent strategy that resonates with your organisation's objectives. The curriculum extends beyond the traditional scope, incorporating essential soft skills like conflict resolution and communication, indispensable in today's fast-paced corporate environments. By the culmination of your learning expedition, expect to stand as a paragon of project management excellence, ready to catalyse growth and sustainability within your team and enterprise. Learning Outcomes Attain a thorough comprehension of project management fundamentals and PMBOK standards. Develop adeptness in planning, scheduling, and executing projects within set timeframes. Refine strategies for managing human resources, enhancing team performance and talent retention. Acquire expertise in managing organisational change and bolstering business resilience. Augment proficiency in risk assessment and procurement processes to safeguard project interests. Why choose this Project Management for Managers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Project Management for Managers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Project Management for Managers course for? Managers seeking to augment their leadership with project management acumen. Team leaders aiming to adopt global standards in project execution. HR professionals focusing on improving talent and performance management. Executives looking to excel in change and crisis management. Operations managers keen on refining procurement and risk mitigation tactics. Career path Project Manager: £25,000 - £70,000 Risk Manager: £30,000 - £60,000 Human Resources Manager: £35,000 - £65,000 Operations Manager: £28,000 - £65,000 Business Analyst: £35,000 - £70,000 Supply Chain Manager: £30,000 - £60,000 Prerequisites This Project Management for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project Management for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: PMBOK and PMI PMBOK and PMI 00:14:00 Module 03: Global Project Management Global Project Management 00:39:00 Module 04: Project Life Cycle Project Life Cycle 00:29:00 Module 05: Time Management Time Management 00:35:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning & Scheduling Effective Planning & Scheduling 00:46:00 Module 08: Human Resource Management Human Resource Management 00:17:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Talent Management Talent Management 00:18:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 12: Managing Resources Managing Resources 00:18:00 Module 13: Change Management Change Management 00:23:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:17:00 Module 15: Conflict Management Conflict Management 00:18:00 Module 16: Stress Management Stress Management 00:16:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 19: Risk Management Risk Management 00:23:00 Assignment Assignment - Project Management for Managers 00:00:00

Embark on a transformative journey with our Time Management & Productivity Training in Real Estate course, where the mastery of moments translates to the art of achievement. Real estate professionals will discover the secret rhythm of the Tempo Methodology, a unique approach that harmonizes the ebb and flow of industry demands with personal efficiency. Within the initial chapters, one uncovers the profound understanding of structuring their day, ensuring that every tick of the clock propels them closer to their goals. As the narrative unfolds, attendees will confront the adversaries of productivity, learning to vanquish time-wasters with strategic defenses. Conversely, the course spotlights the allies of efficacious work ethic, imparting methods to foster these elements and thus, magnifying one's temporal assets. This educational odyssey concludes with a symphony of strategies that will not just add hours to your day but add days to your life as a real estate maven. Learning Outcomes Master Tempo Methodology for superior time stewardship in real estate. Identify and mitigate common productivity inhibitors. Implement tactics to enhance personal and professional output. Amplify effective time utilization exponentially. Synthesize course learnings into a coherent, actionable conclusion for ongoing success. Why choose this Time Management & Productivity Training in Real Estate course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Time Management & Productivity Training in Real Estate course for? Real estate agents aiming to refine their daily efficiency. Property managers seeking to optimize operational workflows. Real estate marketers needing to prioritize tasks for better outcomes. Brokerage owners looking to instill effective time practices within their teams. Any real estate professional aspiring to elevate their productivity paradigm. Career path Real Estate Agent: £18,000 - £60,000+ Property Manager: £20,000 - £45,000 Real Estate Marketing Specialist: £25,000 - £50,000 Brokerage Firm Owner: £30,000 - £100,000+ Real Estate Business Consultant: £35,000 - £70,000 Property Development Manager: £40,000 - £75,000 Prerequisites This Time Management & Productivity Training in Real Estate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Time Management & Productivity Training in Real Estate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Meet Your Instructor 00:02:00 Why Shawn as Your Instructor? - Personal Success Story 00:04:00 Roadmap to Do More Deals in Less Time 00:01:00 Time Management Trough Tempo Methodology What is Tempo Methodology? 00:02:00 The First Step to BOOSTING Productivity 00:08:00 Personal Strategy Assessment Time! 00:08:00 How to Make the Necessary Changes 00:05:00 Developing a SUCCESSFUL Game-plan 00:05:00 It's Go Time 00:02:00 The Tempo Methodology Machine 00:03:00 Productivity Killers - How To MINIMIZE Avoiding Your Email Inbox Nightmare 00:06:00 SILENT but DEADLY Productivity Killers 00:06:00 What are Electives? How Do We Stop Them 00:04:00 Mind Blowing Social Media Trends 00:04:00 Productivity Boosters - How To MAXIMIZE Step 1 is Always NUKE IT 00:04:00 Mastering the Art of Goal Setting 00:07:00 Prioritize - Prioritize - PRIORITIZE 00:05:00 Mini Strategies for Success! 00:04:00 Return on Time Invested (ROTI) 00:04:00 Exponentially AMPLIFY Your Time How to Manage 1,000 Clients w/ 1 Click 00:08:00 Simple Tip for Staying Focused 00:06:00 How to Wake Up Every Day Ready to Succeed 00:07:00 Simple Technique to Sleep FASTER & Feel BETTER 00:05:00 How to Increase Efficiency by 300% 00:08:00 Conclusion My Thanks to You 00:03:00 Bonus What's Next? (BONUS) 00:02:00 Assignment Assignment - Time Management & Productivity Training in Real Estate 00:00:00

Embark on a journey to mastery in the transformative sphere of management with our course, 'Managing Change and Continual Improvement.' The immersive curriculum casts a spotlight on the intrinsic and dynamic methods essential for pioneering sustainable transformations within an organisation. Navigate through the turbulent seas of organisational change, where the only constant is the perpetual need for adaptation and elevation. This course encapsulates the essence of melding steadfast managerial practices with innovative continuous improvement (CI) initiatives, crafting a tapestry that guides leaders in maintaining both stability and evolutionary progression in their organisations. Delve deeper into the world where change is not only embraced but cultivated, and learn to identify the pivotal moments that signal the need for a CI initiative through the exploration of six key indicators. Through this voyage of learning, not only do you decipher the codes of transformation but also weave them into your managerial tapestry, ensuring that every stitch represents a stride towards perpetual enhancement and organisational growth. Moreover, by exploring various strategies, your leadership narrative will be embellished with the acumen to pinpoint opportunities, forge novel pathways, and thus, turn potential disruption into a chariot of organisational advancement. Learning Outcomes Gain proficiency in identifying and employing key indicators signaling the necessity for Continuous Improvement (CI) initiatives. Develop adeptness in implementing six distinct tools during the inception of a CI initiative. Cultivate the capability to manage both abrupt and gradual organisational transformations effectively. Demonstrate the aptitude to discern and evaluate miscellaneous considerations impacting change and CI. Acquire the skill to synthesize theoretical knowledge and applicable strategies for sustained organisational development. Why buy this Managing Change and Continual Improvement course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Change and Continual Improvement there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Change and Continual Improvement course for? Aspiring managers and leaders keen on mastering effective change management and CI techniques. Organisational consultants and strategists aiming to deepen their expertise in sustainable improvement methodologies. Business owners desiring to adeptly navigate their enterprises through change while ensuring continual growth. Quality assurance professionals focused on enhancing their capacity to implement consistent organisational betterment. Team leads and supervisors aiming to instil a culture of perpetual improvement within their workgroups. Prerequisites This Managing Change and Continual Improvement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Change and Continual Improvement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Change Manager: £40,000 - £70,000 Quality Assurance Manager: £35,000 - £55,000 Business Consultant: £40,000 - £80,000 Operational Excellence Manager: £45,000 - £75,000 Continuous Improvement Specialist: £30,000 - £60,000 Organisational Development Manager: £50,000 - £80,000 Course Curriculum Introduction Introduction 00:04:00 The Fundamentals Of Continuous Improvement What is Continuous Improvement (CI)? 00:04:00 Continuous Improvement vs. Business Improvement 00:02:00 Purpose of Continuous Improvement 00:03:00 Benefits of Continuous Improvement 00:01:00 Methodologies and approaches 00:03:00 The 6 Key Indicators A CI Initiative Is Required SLAs & KPIs 00:04:00 CSAT & ESAT 00:04:00 Employee turnover 00:03:00 Colleague data 00:04:00 Error & issue logs 00:04:00 Control metrics 00:05:00 The 6 Tools To Use When Launching A CI Initiative 6 tools - Introduction 00:01:00 PDCA 00:04:00 Kaizen Workshop 00:05:00 Audit 00:04:00 Gemba Walk 00:05:00 Training8 00:05:00 Process owner 00:04:00 Other Points To Consider Importance of the team 00:03:00 Importance of communication8 00:05:00 Importance of tools 00:04:00 Who conducts Continuous Improvement? 00:02:00 Lean & Six Sigma: An introduction 00:03:00 Case study 00:05:00 Close Out Close out 00:05:00 Assignment Assignment - Managing Change and Continual Improvement 00:00:00

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

A positive work culture is essential for any organisation that wants to be successful. It can help to attract and retain top talent, boost productivity, and improve customer satisfaction. But how do you create a positive work culture? That's where this Building a Positive Work Culture: Principles of Organisational Behaviour Management course comes in.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity! Learning Outcomes: Upon completion of the Building a Positive Work Culture course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance. Who is this course for: This Building a Positive Work Culture course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture. Certification After studying the course materials of the Sourdough Cooking Essentials: Discover Artisan Cooking course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Sourdough Cooking Essentials: Discover Artisan Cooking course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors. Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00

Dive deep into the nuanced realm of human connections with the 'Relationship Counselling Course'. Embark on a journey that introduces the very essence of human bonds in its inaugural section, leading to a profound exploration of the heart and body aspects of relationships. This comprehensive guide culminates with a bonus lecture, illuminating the dynamics of couple counselling, preparing you to make a tangible impact in the lives of those seeking clarity and harmony in their partnerships. Learning Outcomes Understand the foundational principles behind human connections. Delve into the emotional aspects that shape relationships. Examine the physical factors influencing relational dynamics. Gain insights into the therapeutic techniques of relationship counselling. Master the intricacies of counselling couples through a dedicated lecture. Why buy this Relationship Counselling course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Relationship Counselling Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Relationship Counselling course for? Individuals keen on delving into relationship dynamics and therapy. Aspiring counsellors looking to specialise in relationship guidance. Current counsellors desiring to expand their skillset. Anyone interested in enhancing their understanding of personal relationships. Individuals pursuing a holistic approach to human connection. Prerequisites This Relationship Counselling Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Relationship Counselling Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Relationship Counsellor: £30,000 - £40,000 Couple Therapist: £35,000 - £45,000 Relationship Coach: £28,000 - £38,000 Family Mediator: £32,000 - £42,000 Relationship Advisor for NGOs: £27,000 - £37,000 Human Connection Specialist in corporate settings: £31,000 - £41,000 Course Curriculum Section 01: Introduction Introduction to Relationship Psychology 00:03:00 Course Overview 00:03:00 Inspiration for this course 00:05:00 The practicality of the Course 00:03:00 What is the truth 00:10:00 What is ignorance 00:08:00 What is Wisdom 00:05:00 Dropping Ignorance 00:15:00 Understanding the dynamics 00:06:00 Releasing Selfish Perspective 00:10:00 Clarity of the vision is the DNA of Success 00:05:00 Section 02: The Heart of Relationships The heart of Relationships 00:03:00 Charisma is the bonding agent 00:15:00 What it means to be a man 00:11:00 What it means to be a woman 00:09:00 Staying attractive is your duty 00:14:00 Building Rapport is the real work 00:11:00 Section 03: The Body of Relationships Section Introduction 00:01:00 Overcome Your Personal Bad Habits 00:08:00 Building Intimacy 00:09:00 Understanding Responsibilities 00:05:00 Wrap Up 00:01:00 Bonus Lecture Both Men are from Mars, Women are from Venus 00:27:00 Couple Counselling What is Couple Counselling? 00:02:00 Making Couples Counselling Work 00:13:00 Imago Relationship Therapy 00:11:00 Gottman Method 00:14:00 Emotionally Focused Therapy 00:10:00 Narrative Therapy 00:16:00 Practical Exercises for Couples 00:14:00 Practical Exercises for Couples - Part 2 00:10:00 Exercises for Intimacy and Communication 00:13:00 Exercises for Intimacy and Communication - Part 2 00:09:00 Exercises for Appreciation 00:13:00 Downloadable Resources Resource - Relationship Counselling Course 00:00:00

Discover the dynamic world of international trade with our 'Import/Export (International Trade) Management & Processing at QLS Level 4' course. This engaging program offers a gateway into the intricate and exciting field of global commerce. Beginning with an introduction to import and export, the course illuminates the fundamentals of the trade, setting the stage for a deeper exploration into this complex industry. You'll gain insights into how to organize import-export operations effectively, a critical skill for success in this domain. This course is designed to provide a solid foundation as well as advanced knowledge, making it suitable for both newcomers and those with some experience in international trade. As the course progresses, it delves into identifying and managing products for your import-export business, a key aspect of trade management. You'll learn how to target the market and find the right customers, a skill essential for building successful trade relationships. The curriculum includes modules on marketing, searching, and distribution strategies, giving you a comprehensive view of how to navigate the global market. The course also covers essential operational aspects such as documentation, supply chain management, pricing, payment methods, and shipping procedures. Additionally, you'll explore the necessary tools for effective trading. By the end of this course, you will have a thorough understanding of import and export processes, preparing you to excel in the world of international trade. Learning Outcomes Fundamental understanding of import-export operations and global trade management. Skills in product management and market targeting for international trade. Knowledge of effective marketing, searching, and distribution strategies in global commerce. Proficiency in handling documentation, supply chain management, and shipping procedures. Insight into pricing strategies, payment methods, and essential trading tools. Why choose this Import/Export (International Trade) Management & Processing at QLS Level 4 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Import/Export (International Trade) Management & Processing at QLS Level 4 course for? Individuals aspiring to start a career in international trade and commerce. Business owners seeking to expand their operations into the global market. Professionals in the logistics and supply chain industry aiming to enhance their skills. Marketing and sales personnel focusing on global market strategies. Students and graduates interested in pursuing a career in international trade. Career path Import/Export Manager: £30,000 - £50,000 International Trade Specialist: £28,000 - £45,000 Supply Chain Manager: £35,000 - £55,000 Global Marketing Manager: £32,000 - £48,000 Logistics Coordinator: £25,000 - £40,000 Customs Compliance Officer: £27,000 - £42,000 Prerequisites This Import/Export (International Trade) Management & Processing at QLS Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Import Export Introduction to Import Export 00:20:00 Module 02: Organising the Import Export Operation Organising the Import Export Operation 00:26:00 Module 03: Products for Your Import Export Business Products for Your Import Export Business 00:23:00 Module 04: Target the Marketing and Find Your Customers Target the Marketing and Find Your Customers 00:23:00 Module 05: Searching, Marketing, and Distribution Searching, Marketing, and Distribution 00:24:00 Module 06: Documentation and Supply Chain Management Documentation and Supply Chain Management 00:14:00 Module 07: Pricing, Payment and Shipping Procedure Pricing, Payment and Shipping Procedure 00:22:00 Module 08: Necessary Tools for Trading Necessary Tools for Trading 00:12:00 Assignment Assignment - Import/Export (International Trade) Management & Processing at QLS Level 4 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

The Dog Feeding and Raw Diet Management course invites you on an enriching journey into the world of canine nutrition, focusing on raw diet methodologies. Beginning with an intimate introduction to the course instructor and 'The Boys,' you'll gain a personal perspective on the transformative impact of proper dog feeding. This course is not just an educational venture; it's a comprehensive guide aimed at enhancing the well-being of your canine companions. As you delve into the specifics of the BARF (Bones And Raw Food) diet, you'll gain insights into a natural feeding approach that aligns with the ancestral dietary patterns of dogs. This module is more than just a lesson; it's a deep dive into the nutritional needs and benefits of raw food for dogs. The course also explores the concepts of Raw Meaty Bones (RMB) and Prey Model Feeding, offering an extensive view of different raw feeding techniques. Each section is meticulously designed to provide a balanced understanding of raw diet principles and practical application. Whether you are a dog owner, a pet care professional, or simply a dog lover, this course will equip you with the knowledge and skills to make informed decisions about your dog's diet. The inclusion of a module on Ready Made BARF solutions offers a pragmatic approach for those seeking convenient yet nutritious options for their pets. Learning Outcomes Understand the fundamentals of the BARF diet and its benefits for dogs. Gain knowledge about the Raw Meaty Bones feeding method and its application. Learn about various raw feeding models and their suitability for different dogs. Develop skills to manage a raw diet effectively for canine health. Acquire the ability to make informed decisions about dog nutrition and diet choices. Why choose this Dog Feeding and Raw Diet Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dog Feeding and Raw Diet Management course for? Dog owners interested in transitioning their pets to a raw diet. Pet care professionals seeking to broaden their nutritional knowledge. Individuals considering adopting a dog and exploring feeding options. Veterinary students or professionals looking to expand their dietary advice repertoire. Anyone passionate about canine health and nutrition. Career path Pet Nutritionist - £20,000 to £35,000 Veterinary Nurse - £18,000 to £25,000 Dog Trainer - £15,000 to £30,000 Pet Care Business Owner - £25,000 to £40,000 Animal Welfare Officer - £20,000 to £35,000 Veterinary Dietitian - £22,000 to £40,000 Prerequisites This Dog Feeding and Raw Diet Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Meet Me And 'The Boys!' This Is Where It All Started. These 2 Dogs Changed My Life And Career 00:03:00 What You'll Get From This Course Here's what you'll get from this course 00:03:00 BARF (Bones And Raw Food) Feeding For Dogs What BARF Is And The Principles Of Feeding This Way 00:11:00 What Type Of Bones Should You Feed Your Dog? Here's The Answer 00:03:00 These Foods Are Also Important To Include 00:07:00 How Much Should You Feed Your Dog? You'll Find Out Here 00:02:00 This Is What You'll Need To Get Started 00:03:00 Important - Please Read This Please Read This First Before Watching The Next Sections 00:02:00 Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Shattering The Myths About Raw Feeding 00:04:00 More Raw Feeding Myths Shattered 1 00:05:00 More Raw Feeding Myths Shattered 2 00:04:00 More Raw Feeding Myths Shattered 3 00:07:00 Raw Meaty Bones Feeding What The Raw Meaty Bones Feeding Method Is And How It Differs To BARF 00:07:00 How To Start Feeding Your Dog Raw Meaty Bones 00:10:00 How To Switch To A Raw Diet 00:03:00 Raw Food Supplier List 00:04:00 Additional Supplier List 00:03:00 3rd Suggestion - Ready Made BARF Ready Made BARF 00:09:00