8256 Courses

I am also available for various events such as festivals, corporate functions, weddings, etc. I regularly receive bookings across the UK, in Europe and beyond. I have provided sound journeys & gong baths in gardens, halls, marquees, tents, private villas and even upon large private boats! Anything is possible… Please contact me with your enquiry.

I offer private immersive sound journey & gong bath sessions for groups of up to 19 people. These can be completely tailored to your specific requirements.   We can work with a theme of your choice, or I am happy to make helpful suggestions. Popular themes tend to be complete relaxation sessions, stress relief, recharge & re-energizing, and events around the time of a new moon (perfect for setting new intentions) or a full moon (a great opportunity to let go of things that no longer serve us). I have two beautiful venues that I regularly use in Bournemouth and in Southbourne. I often use these for private group sessions and provide everything that is needed for you and your friends to enjoy a magical sound and vibration journey like no other. For all enquiries, please contact me.

I also offer private immersive sound journey & gong bath sessions for groups large or small. Similar to my private 1:1 or 2:1 sessions, these can be completely tailored to your specific requirements. I come to your home, venue or event and provide everything that is needed for you and your guests to enjoy a magical sound and vibration journey like no other. For all enquiries, please contact me.

I hold sound journey & gong bath sessions every week in both Bournemouth and Southbourne (on the South coast, Dorset, uk).   Everyone is welcome at these events which take place on Friday evenings and Sunday evenings from 7.30 pm – 9 pm. Advance booking is required as these are very popular and are almost always fully booked.   You can find out more about these and book your space to join us here

It will help to return to your own resources based on self trust and intuition

alwaysinyourcorner.co.uk

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Supervising First Aid for Mental Health FAA Level 3 Award in supervising First Aid for Mental Health (RQF). Award in Leading First Aid for Mental Health at SCQF Level 6. This course builds on the Level 2/5 Award in First Aid for Mental Health and covers a wider range of mental health conditions. Goes into detail on the range of therapy and professional support that a person may be given by professional bodies during treatment for a mental health condition.

Stress Management: Workplace Stress Management Online Introducing this exclusive course: Workplace Stress Management! Are you tired of feeling overwhelmed and stressed out at work? Do you wish there was a way to maintain a healthy work-life balance through effective stress management and improve your overall well-being? Look no further! Our Stress Management: Workplace Stress Management Course is here to help you take control of your stress levels and thrive in the workplace with proven stress management techniques. In today’s fast-paced and demanding work environment, stress has become an all-too-common part of our lives. Stress not only affects our productivity but also takes a toll on our physical and mental health, making stress management essential. This Stress Management: Workplace Stress Management Course will equip you with effective stress management techniques that will enable you to navigate any challenges that come your way through powerful stress management strategies. Our comprehensive Stress Management: Workplace Stress Management Course is designed to provide you with the tools and strategies needed for effective stress management and to create a more harmonious work environment. Whether you are an employee, manager, or business owner, this Stress Management: Workplace Stress Management Course is suitable for anyone looking to enhance their well-being through better stress management and boost productivity. Investing in your well-being through stress management is investing in your success. Don’t let workplace stress hold you back from reaching your full potential. Enroll in our Stress Management: Workplace Stress Management Course today and unlock a happier, healthier, and more productive work life with effective stress management techniques. Sign up now and take the first step towards a stress-free work environment through expert stress management guidance! Main Course: Workplace Stress Management Course Free courses included with Stress Management: Workplace Stress Management Course: Along with Workplace Stress Management Course you will get free Anger Management Along with Workplace Stress Management Course you will get free Level 4 Time Management Special Offers of this Stress Management: Workplace Stress Management Course: This Stress Management: Workplace Stress Management Course includes a FREE PDF Certificate. Lifetime access to this Stress Management: Workplace Stress Management Course Instant access to this Stress Management: Workplace Stress Management Course 24/7 Support Available to this Stress Management: Workplace Stress Management Course Stress Management: Workplace Stress Management Online This Stress Management: Workplace Stress Management Course will help you gain a deep understanding of the causes and effects of stress in the workplace. With this Stress Management: Workplace Stress Management Course learn how to identify stress triggers and develop strategies to minimize their impact on your work and personal life. Through this Workplace Stress Management ourse enhance your communication skills to foster better relationships with colleagues and superiors. This Stress Management: Workplace Stress Management Course will also help you learn about creating a supportive work environment that promotes well-being and reduces stress for yourself and your colleagues. Who is this course for? Stress Management: Workplace Stress Management Online This Stress Management: Workplace Stress Management Course is open to everyone. Requirements Stress Management: Workplace Stress Management Online To enrol in this Stress Management: Workplace Stress Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Stress Management: Workplace Stress Management Course. Be energetic and self-motivated to complete our Stress Management: Workplace Stress Management Course. Basic computer Skill is required to complete our Stress Management: Workplace Stress Management Course. If you want to enrol in our Stress Management: Workplace Stress Management Course, you must be at least 15 years old. Career path Stress Management: Workplace Stress Management Online This Stress Management: Workplace Stress Management course will help to get various job like: Life Skill coach/trainer Mental health therapist Psychologist Any aspiring healthcare professionals

Our Equality and Diversity Training course covers the Equality Act 2010 and discusses the details relating to discrimination as well as unfair treatment within a professional environment.