151 Courses

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

[ Based on the UK & EU Legal Requirements for Food Safety ] **Level 3 Food Safety and Hygiene for Catering - Achieve 5 Stars Food Hygiene Rating** Food safety and food hygiene aren't just important-they're essential! With foodborne illnesses costing the UK around £9 billion a year, ensuring the food you serve is safe isn't just a priority; it's a legal responsibility. The Food Safety Act 1990 mandates that food businesses ensure the food they serve is safe. Every food related job needs individuals to hold a certificate on Food Safety and Food Hygiene. Therefore, doing this Food Safety and Hygiene for Catering Level 3 course is a MUST, as without it you won't be able to work in any food related sectors, whether as a server, chefs or even line cook. And according to Indeed there are over 19,000+ jobs in the UK alone in the food industry. Invest in the future of your catering business. Enrol in our Level 3 Food Safety and Food Hygiene for Catering course and set yourself apart as a leader in the industry. Ensure every dish you serve is not only delicious but also safe and hygienic. Key Points: Meets UK & EU legal requirements for food safety and food hygiene Designed according to RSPH and CIEH level 3 syllabus Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: FREE CPD QS Certificate Free Certificate Level 3 Diploma in Food Safety Developed by Specialist Lifetime Access Level3 Food Safety and Food Hygiene course Explore the hidden world of food safety and food hygiene laws that shape our dining experiences. Learn about the roles of food supervisors and handlers, and how they work to prevent contamination. Discover the balance between science and culinary artistry in keeping our kitchens clean. See how personal hygiene and staff training on food safety and food hygiene ensure a great dining experience. Join this journey with Level3 Food Safety and Food Hygiene course, where the kitchen is the canvas, knowledge is the palette, and the result is a flawless dining experience. Level 3 Food Safety and Hygiene for Catering Course Curriculum Module 01: Fundamentals of Food Safety and Food Hygiene Module 02: Roles and Responsibilities of Food Supervisors and Handlers Module 03: Laws and Legislation in Food Safety and Food Hygiene Module 04: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 05: Foodborne Illnesses and Other Health Risks Module 06: Contamination Prevention Module 07: Waste Management, Cleaning, and Disinfection Module 08: Pest Control Module 09: Personal Hygiene Practices Module 10: Effective Training and Supervision of Staff Learning Outcomes: Apply principles from "Fundamentals of Food Safety and Food Hygiene" in food handling. Demonstrate understanding of "Roles and Responsibilities" in food supervision. Analyse "Laws and Legislation" to ensure compliance in food safety. Implement "Food Safety Management Systems" and HACCP in practice. Identify and manage risks related to "Foodborne Illnesses and Health." Execute effective practices in "Waste Management" and pest control. Certification After completing this Level 3 Food Safety and Hygiene for Catering course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food industry workers Supervisors and managers Catering staff Health and safety officers Regulatory compliance personnel Please Note: this Level 3 Food Safety and Hygiene for Catering course is not a regulated course. To get a professional qualification, check: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) food critic Level 2 Requirements No formal qualifications are required. Career path Food Safety Officer Quality Assurance Inspector Catering Manager Hygiene and Compliance Coordinator Environmental Health Officer Training and Development Specialist Certificates Free CPD Certified Certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Information Join our comprehensive course, meticulously designed to equip individuals implementing Good Clinical Laboratory Practice (GCLP) within laboratories handling samples from clinical trials. Delve into the current regulatory landscape governing laboratory work supporting clinical trials, referencing key guidelines such as the ICH Guideline for Good Clinical Practice, the Clinical EU Trials Directive, relevant regulations, and leveraging insights from the RQA guidance document on GCLP. Is this course for you? This course is tailored for laboratory managers, analysts, investigators, trial coordinators, monitors, and auditors operating in diverse settings such as pharmaceutical company laboratories, central laboratories, contract research organisations, hospital laboratories, clinics, and investigator sites. This course will give you: Guidance on effectively interpreting and applying GCLP within the broader framework of Good Clinical Practice (GCP) Insight into the seamless integration of GCLP within clinical programmes (GCP) Practical strategies for implementing GCLP in the nuanced environment of clinical research laboratories The chance to update your knowledge with the latest interpretations and guidance on clinical laboratories by the UK Medicines and Healthcare Products Regulatory Agency (MHRA) Access to a seasoned panel of speakers with extensive expertise A unique opportunity to deepen your understanding of GCLP's application across diverse scenarios. Engage in: Lively discussions to foster ideas Problem-solving sessions targeting specific challenges Detailed exploration of specific aspects within the realms of GCP and GCLP. Tutors Tutors will be comprised of (click the photos for biographies): Vanessa Grant -, - Louise Handy Director, Handy Consulting Ltd Tim Stiles Consultant, Qualogy Ltd Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introduction 09:20 Good Clinical Practice and the Requirements of Good Clinical Laboratory Practice A review of Good Clinical Practice and its requirements for the laboratory analysis of samples from a trial. The thought processes behind the development of Good Clinical Laboratory Practice, its objective, scope, interpretation and application are explained. 10:00 Safety and Ethical Consideration Informed consent, confidentiality, expedited reporting, blinding and unblinding and serious breaches of the GCP are discussed. 10:40 Break 10:55 Organisation and Personnel Responsibilities within GCP and the Laboratory The responsibilities of key functions that should exist within a clinical laboratory including personnel records of training and competence are discussed. 11:30 Staff Training and Training Records Personnel records of training and competency assessments are discussed. 11:45 Laboratory Facilities, Equipment and Materials Suitable facility design, organisation and operation will be discussed. The calibration, validation and maintenance of equipment used in the conduct of sample analysis are examined, as are the suitability of materials and the identification and labelling of reagents and solutions. 12:30 Lunch 13:15 Workshop 1 - Facilities, Equipment and Responsibilities Some practical problems with regard to the facilities, equipment and responsibilities are explored. 13:45 Workshop 1 - Feedback 14:15 Computer Systems Validation Systems, including computerised systems, used in the analysis, collection and reporting of results should be appropriately tested, operated and controlled. What this means in practice is discussed. 14:45 Trial Protocols, Analytical Plans During this session we examine the purpose, content, control and change of these important documents. 15:30 Break 15:45 Workshop 2 - SOPs, Clinical Protocols, Analytical Plans and Validation The practicalities of managing and documenting the planning phase of analytical work on a trial are explored along with computerised system validation. 16:30 Workshop 2 - Feedback 17:00 Close of Day Day 2 09:00 Conduct of the Work and Quality Control Many of the issues that surround the conduct of sample collection, shipment, storage, analysis and management of Analytical Methods are discussed. This includes the quality control of the assay that may be employed and Quality Control checks. 10:00 Deviation Management The expectations around deviations and CAPA are discussed. 10:15 Workshop 3 - Conduct of the Work and Quality Control Practical work conduct and quality control issues are explored. 10:45 Break 11:00 Workshop 3 - Feedback 11:30 Source Data, Data Integrity, Records and Reports The creation and subsequent management of source data and records, data integrity, are discussed, together with the process of reporting analytical results. 12:10 Workshop 4 - Data, Records and Reports Practical problems with data, records and reports are investigated. 12:45 Lunch 13:30 Workshop 4 - Feedback 14:00 Quality Audit The requirements for and purpose of quality audits are discussed. The difference between quality audit and quality control are explained along with the role of the quality audit staff and their interaction with the analytical project managers, laboratory management and study staff. 14:40 Risk Management How should we assess risk and how can we use the process to assist in evaluation of audit findings. 15:15 Break 15:30 Regulatory Inspection The conduct of regulatory inspections and current expectations of the inspectors. Preparation for inspections and conduct during them will be discussed. 16:00 Panel Session This panel session will address any outstanding issues raised by the delegates. 16:15 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

The aim of the Understanding the Recruitment and Selection Processes course is to provide students with a thorough understanding of the recruitment and selection process in organizations. The course aims to develop students' knowledge and skills in areas such as job analysis, sourcing candidates, assessing candidate suitability, and making the final hiring decision. After the successful completion of the course, students will be able to learn about the following, Human Resources in Health and Social Care. HSC Recruitment and Selection Principles. Factors Involved in The Planning of Recruitment and Selection Procedure. Elements of Job Description and Person Specifications. Steps To Run an Effective Recruitment Ad Campaign. Popular Advertising Forms in Circumstances To Seek Specialist Expertise in Recruitment and Benefits Of Staff Training in the HSC Sector. Steps in Selection Process. The Legislative and Policy Frameworks for HSC Organisations. Regulatory Bodies for HSC in the UK. Working Hours and Work-Life Balance in HSC. The Understanding the Recruitment and Selection Processes course is designed to provide students with a comprehensive understanding of the recruitment and selection process in organizations. The course will cover various aspects of recruitment and selection, including job analysis, sourcing candidates, assessing candidate suitability, and making the final hiring decision. The course will explore different recruitment and selection methods, such as job postings, social media recruiting, employee referrals, and recruiting agencies. Students will also learn about the legal and ethical considerations of recruitment and selection, including equal employment opportunity laws and the importance of avoiding discrimination. Understanding the Recruitment and Selection Processes course is designed to provide students with a comprehensive understanding of the recruitment and selection process in organizations. The course covers key topics such as job analysis, sourcing candidates, assessing candidate suitability, and making the final hiring decision. Throughout the course, students will learn about different recruitment and selection methods, including job postings, social media recruiting, employee referrals, and recruiting agencies. They will also learn about the legal and ethical considerations of recruitment and selection, including equal employment opportunity laws and the importance of avoiding discrimination. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Recruitment and Selection Processes - N Self-paced pre-recorded learning content on this topic. Understanding the Recruitment and Selection Processes Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Human Resources Manager Talent Acquisition Specialist Recruitment Coordinator Recruitment Manager HR Business Partner Staffing Manager Recruitment Consultant Recruitment Advertising Specialist HR Generalist Talent Management Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you passionate about food? Whether you're a home cook, a budding chef, or a food service professional, mastering food safety and hygiene is your ticket to creating delicious, safe, and unforgettable meals. Our comprehensive course is designed to take you on a journey from the farm to your table, ensuring that every bite is not only tasty but safe! According to Reed a Food Safety Officer can earn upto £30,000 in a year depending on qualification, experience, location and other factors. Join the ranks of food safety experts and make your kitchen a haven of health and deliciousness. Enrol now and take the first step towards becoming a food safety and hygiene hero! Key Features This Food Safety and Hygiene Management Course Includes: This Food Safety and Hygiene Management Course isCPD Certified. Developed by Specialist Lifetime Access Course Curriculum Food Safety and Hygiene Management Course: Module 01: Exploring Food Safety Regulations Module 02: Understanding Bacteria and Microbial Threats Module 03: Identifying Physical, Chemical, and Allergic Hazards Module 04: Managing Food Spoilage and Storage Practices Module 05: Combating Food Poisoning through Effective Control Measures Module 06: Implementing Food Safety Management Systems Module 07: Staff Training for Ensuring Food Safety Module 08: Promoting Personal Hygiene Practices Module 09: Applying HACCP Principles in Food Premises Module 10: Optimising Cleaning Procedures Module 11: Navigating the Impact of COVID-19 on Your Food Business Learning Outcomes After completing this Food Safety and Hygiene Management Course, you will be able to: Understand food safety and hygiene regulations, ensuring compliance in food industry operations. Identify and manage bacterial and microbial threats to maintain food safety and hygiene. Recognize physical, chemical, and allergic hazards, implementing preventive measures effectively. Manage food spoilage, storage practices, ensuring product quality and food safety and hygiene. Combat food poisoning through comprehensive control measures in food preparation. Apply HACCP principles, navigate COVID-19 impact, promoting safe food business practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Safety and Hygiene Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Safety and Hygiene Management. Moreover, this course is ideal for: Food industry professionals who wants to learn about food safety and hygiene Restaurant managers and staff who wants to know about food safety and hygiene Catering and hospitality personnel who wants refresh the food safety and hygiene principles. Regulatory compliance officers Individuals aspiring to work in the food safety and hygiene sector Requirements There are no requirements needed to enrol into this Food Safety and Hygiene Managementcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Safety and Hygiene Management course. Career path After finishing this Food Safety and Hygiene Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Safety and Hygiene Management are: Food Safety Officer Quality Assurance Inspector Catering Manager Hygiene and Compliance Coordinator Environmental Health Practitioner Risk Assessment Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Hospitality Management Online The purpose of this Hospitality Management qualification is to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training needs. This Hospitality Management is a comprehensive training course for new managers and aspiring professionals in the hospitality and tourism sector. This Hospitality Management will provide you with a solid understanding of the hospitality industry and its key areas, focusing on the various types of hotels and hospitality roles. This Hospitality Management will teach you how to manage all hotel operations and create an effective service management program that incorporates safety, security, quality, and modern technology. After completing this Hospitality Management training course, you will gain all of the necessary skills and knowledge to become a successful Hotel Manager, with a recognised qualification to advance your career. Other Courses of Hospitality Management Course 01: Level 2 Certificate in Hospitality Management Course 02: Level 4 Time Management Course 03: Level 3 Supervising Food Safety in Catering Other Benefits of Hospitality Management Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management course] Hospitality Management Course Curriculum of Hospitality Management Module 01: An Overview of Hospitality Module 02: Understanding Hospitality Management Assessment Method of Hospitality Management After completing each module of the Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality Management After completing the MCQ/Assignment assessment for this Hospitality Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospitality Management This Hospitality Management course is suitable for anyone who works in or aspires to work in the hospitality industry, which includes the following professions: Hospitality Manager Hotel Manager Housekeeping Manager Catering Manager Requirements Hospitality Management There are no specific requirements for this Hospitality Management course because it does not require any advanced knowledge or skills. Career path Hospitality Management Certificates Certificate of completion Digital certificate - Included

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.