8203 Courses

I offer private immersive sound journey & gong bath sessions for groups of up to 19 people. These can be completely tailored to your specific requirements.   We can work with a theme of your choice, or I am happy to make helpful suggestions. Popular themes tend to be complete relaxation sessions, stress relief, recharge & re-energizing, and events around the time of a new moon (perfect for setting new intentions) or a full moon (a great opportunity to let go of things that no longer serve us). I have two beautiful venues that I regularly use in Bournemouth and in Southbourne. I often use these for private group sessions and provide everything that is needed for you and your friends to enjoy a magical sound and vibration journey like no other. For all enquiries, please contact me.

I also offer private immersive sound journey & gong bath sessions for groups large or small. Similar to my private 1:1 or 2:1 sessions, these can be completely tailored to your specific requirements. I come to your home, venue or event and provide everything that is needed for you and your guests to enjoy a magical sound and vibration journey like no other. For all enquiries, please contact me.

I hold sound journey & gong bath sessions every week in both Bournemouth and Southbourne (on the South coast, Dorset, uk).   Everyone is welcome at these events which take place on Friday evenings and Sunday evenings from 7.30 pm – 9 pm. Advance booking is required as these are very popular and are almost always fully booked.   You can find out more about these and book your space to join us here

alwaysinyourcorner.co.uk

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Overview Playworker: Child Playwork Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Playworker: Child Playwork Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Child Playwork Module 1 Introduction to Child Playwork 00:14:00 Module 2 Playwork and Playworkers Module 2 Playwork and Playworkers 00:13:00 Module 3 Educational and Learning Benefits of Playwork Module 3 Educational and Learning Benefits of Playwork 00:08:00 Module 4 Economic and Social Benefits of Playwork Module 4 Economic and Social Benefits of Playwork 00:11:00 Module 5 Health and Well-Being Benefits of Playwork Module 5 Health and Well-Being Benefits of Playwork 00:13:00 Module 6 Developmental Benefits of Playwork Module 6 Developmental Benefits of Playwork 00:15:00 Module 7 Negative Impact of Play Deprivation Module 7 Negative Impact of Play Deprivation 00:09:00 Module 8 Designing Play Spaces Module 8 Designing Play Spaces 00:10:00 Module 9 Health and Safety Management in Playwork Module 9 Health and Safety Management in Playwork 00:14:00

Supervising First Aid for Mental Health FAA Level 3 Award in supervising First Aid for Mental Health (RQF). Award in Leading First Aid for Mental Health at SCQF Level 6. This course builds on the Level 2/5 Award in First Aid for Mental Health and covers a wider range of mental health conditions. Goes into detail on the range of therapy and professional support that a person may be given by professional bodies during treatment for a mental health condition.

This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.

Our Equality and Diversity Training course covers the Equality Act 2010 and discusses the details relating to discrimination as well as unfair treatment within a professional environment.

Come and learn the basics of Kinesiology in this fun, interactive online course. The modules covered include History of Kinesiology The 7 Factors of the Intervertebral Foramina How to Muscle Test A Kinesiologist Toolkit Testing for Hydration Testing for Protein Deficiency Kinesiology Food Sensitivity Testing Emotional Stress Release How to become a Kinesiology Professional Learning Objectives Your takeaways from the Introduction to Kinesiology course will include the ability to: Understand the origins of Kinesiology Explain the toolkit of a Kinesiologist Perform a basic muscle test Describe the different muscle tests for protein deficiency and hydration Understand how food sensitivity muscle testing works Implement basic Kinesiology tools such as Emotional Stress Release