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839 Courses

IT for Dummies Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

IT for Dummies Training
Delivered Online On Demand2 hours 2 minutes
£25

NLP For Sales, Persuasion & Influence

By iStudy UK

Would You Like To Master Sales, Influence & Persuasion And Make More Money? Did you know that there are some secret NLP techniques that are used by the top salespeople for sales, influence & persuasion? Would you like to learn them and become a master at sales, persuasion & influence? The ability to sell and persuade your clients will give you the success you want faster than ever! Learning how to sell and persuade people is a skill that everyone can learn. The problem is that most people learn sales, influence and persuasion the wrong way. In this course, I'll share with you the most effective NLP techniques for Sales, Persuasion & Influence. These NLP techniques I'll be sharing are only known by the top salespeople and some of these techniques are so effective, that they should be forbidden. Here is what you'll learn in this course: The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics And so much more! You'll learn: sales techniques, sales strategies, sales questions, sales structure, sales methods,... This course is for you if you'd like to learn the most powerful NLP, sales and persuasion techniques. Go ahead enroll now, This course is different because you'll have the most practical NLP techniques for sales, influence and persuasion. That's why I want you to try the course risk free, you can enroll now and watch the course. If you don't like it you can ask your money back within 30 days. Go ahead and enroll now. You can only gain NLP, sales, influence and persuasion skills! What you'll learn : The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics Requirements : A willingness to apply the NLP techniques Who is the target audience ? Anyone interested in learning the most powerful NLP techniques for sales, persuasion and influence Sales people, marketer, coaches, speakers, consultants and any profession that needs sales, influence or persuasion Anyone interested in NLP, sales, influence & persuasion NLP For Sales, Persuasion & Influence What You Will Learn In This Course FREE 00:01:00 Positive Mind Pictures- Hack Your Brain 00:02:00 Assume The Sale- The Sales Mindset 00:02:00 Create Powerful Anchors- Never Second Guess Yourself Again! 00:05:00 Mindset For Sales- Unlimited Confidence & Certainty 00:02:00 Pace & Lead Technique- Instant Rapport & Communication Skills 00:02:00 Non Verbal Mirroring- The Unfair Advantage To Build Rapport 00:03:00 The Similar Words Technique- Hace Their Brain So Your Customers Like You! 00:02:00 The Commond Denominator Technique- Create a Feeling Of Trust Instantly 00:01:00 Using V, A, K Words- A Powerful Technique To Sell Effortlessly 00:05:00 Using Eye Cues- Read Their Subconscious & That At Your Advantage 00:05:00 Build Yes Sets- Make the Sale Easy! 00:01:00 The Art Of Asking Questions + What You Need To Ask 00:02:00 Discover Their Vaues- Want to Sell Effortlessly_ You Need This Technique! 00:02:00 Buiyng Patterns- Dark Psychology 00:03:00 Action Verbs + Language Patterns- Speak Directly To The Subconscious 00:03:00 Establish A Need + Value It- Know If They Are Interested! 00:02:00 Presuppositions- Hack Their Perceptions About Your Prodcut 00:03:00 Link Your Offer To Their Need- How To Do It The Right Way 00:01:00 Repeat Client's Values- Influence Them Instantly To Buy 00:02:00 Use Their Own Buying Strategy So They Buy! Use Their Own Buying Strategy So They Buy! 00:02:00 Closing Techniques- Want The Best Ways To Close The Sale 00:05:00 Most Common Objections- How To Deal With Them 00:02:00 Pace & Lead To Destroy Objections 00:03:00 Context Reframing- The Art Of Handling Objections 00:02:00 Future Pacing- Make The Customer Experience The Results In Advance 00:01:00 Motivate Them By Negative States 00:02:00 3rd Party Authority 00:01:00 Incremental Persuasion 00:01:00

NLP For Sales, Persuasion & Influence
Delivered Online On Demand1 hour 8 minutes
£25

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand3 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Fire Safety Training

4.8(9)

By Skill Up

Start on a journey of knowledge and empowerment with our Fire Safety Training course. Discover essential skills to protect lives and property.

Fire Safety Training
Delivered Online On Demand26 minutes
£13.99

Nail Artist

4.8(9)

By Skill Up

Unleash your creativity with the Nail Artist course. Master intricate designs and techniques to become a nail virtuoso.

Nail Artist
Delivered Online On Demand2 hours 2 minutes
£13.99

Professional Development and Personal Well-being

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Professional Development and Personal Well-being
Delivered Online On Demand1 hour 39 minutes
£25

Recruitment Business

4.7(47)

By Academy for Health and Fitness

*** Year-End Deals Are Here!*** Are you looking to improve your current abilities or make a career move? Our unique Recruitment Business course might help you get there! Expand your expertise with high-quality training - study the Recruitment Business course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Recruitment Business online training course. The Recruitment Business course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Recruitment Business course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Recruitment Business training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Recruitment Business course: Module 01: Introduction to Business Management What Is Business Management? Business Management in Industry The Roles of a Business Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Business Development and Succession Planning Definition of Business Development Laying the Groundwork to Develop a Business SWOT Analysis Process of Business Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Development of a Succession Plan Module 03: Business Process Management Fundamentals of Business Process Improvement The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase The Optimising Phase Module 04: Introduction to Recruitment: Importance and Implications What is Recruitment? Importance of hiring the right employees Negative effects of not being able to find the right candidates Function of recruitment consultants Module 05: An Overview of the Recruitment Industry Brief Overview of the Inception of the Recruitment Industry The UK Recruitment Industry Industry Suppliers How to become a successful Recruiter Module 06: The UK Recruitment Legislation Requirement of license Recruitment agency regulations Other vital laws Reforms and Laws that have Shaped the Face of the Recruitment Industry Objectives of implementing a code of ethics Recruitment Industry Bodies Recruitment and Employment Confederation (REC) and the Associate of Professional Staffing Companies (APSCo) Principles of the REC Code of Practice The Association of Professional Staffing Companies (APSCo) Objectives of APSCo Membership guideline for APSCo Module 07: Sales and Selling in the Recruitment Industry Why recruiters need sales techniques How do sales and selling concepts work for the recruitment industry? Selling techniques, ideas, and tips What helps distinguish your recruitment consultancy from others? Module 08: The Recruitment Process Process Planning Identifying Vacancy Job Analysis Job Description Job Specification Job Evaluation Strategy Development Searching Internal Sources External Sources Screening Reviewing of Resumes and Cover Letters Conducting Telephonic or Video Interview Identifying the top candidates Evaluation and Control What is the need for a recruitment process and what it involves The recruitment cycles Candidate Management Client Acquisition Client Strategy Candidate Attraction Module 09: Key Performance Indicators for the Recruitment Industry Key Performance Indicator Why Key Performance Indicators are Important to Success Developing Key Performance Indicators Activity Levels Manage your time Four key rules Divide up your day Working nearest the placement Running a search Characteristics of High-Quality Key Performance Indicators Assessment Process Once you have completed all the modules in the Recruitment Business course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Recruitment Business course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Recruitment Business
Delivered Online On Demand4 hours
£12

Twitch TV Video Game Livestreaming Course

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Twitch TV Video Game Livestreaming Course
Delivered Online On Demand1 hour 59 minutes
£25