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959 Courses

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Service Helpdesk & Technical Support

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Service Helpdesk & Technical Support
Delivered Online On Demand3 weeks
£12

OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

By School of Business and Technology London

Getting Started The objective of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification is to offer learners a specialised program of study that provides in-depth knowledge and understanding of key aspects within the tourism and hospitality sector. This qualification is designed for individuals looking to enhance their knowledge and acquire a recognised qualification in tourism and hospitality. Key features of OTHM Level 5 Extended Diploma qualifications include: - A stimulating and challenging curriculum that engages and informs learners. - The opportunity for learners to acquire essential subject knowledge required for further study or employment. - A structured program with a core of Level 4 units that builds on knowledge in Level 5 units. - Updated content that aligns closely with the needs of employers and higher education institutions. - Assessments that evaluate cognitive skills as well as affective and applied skills, providing a comprehensive evaluation of learners' abilities. Key Benefits Understand critical thinking skills. Gain the capability to assess the external environment in which tourism and hospitality enterprises function. Understand the components of the marketing mix. Understand the principles of sustainable tourism. Understand the factors influencing consumer demand in the tourism and hospitality industry. Understand the significance of operations management in the context of tourism and hospitality.   Key Highlights Are you worried about the recent changes in the Tourism sector? Then, OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways After completing a Level 5 Extended Diploma in Tourism and Hospitality Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Hotel Management, with an average salary of £46,249 per year Event Management, with an average salary of £38,360 per year Tourism marketing, with an average salary of £36,823 per year Hospitality Consulting, with an average salary of £25,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Tourism and Hospitality Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the exploration of essential topics integral to the academic research and writing process, enabling learners to attain higher levels of success and recognition in their studies. UNIT2- BUSINESS ENVIRONMENT FOR TOURISM AND HOSPITALITY Reference No : A/650/1159 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the roles and distinguishing features of both public and private sector organisations operating within the tourism and hospitality industry. Additionally, it addresses the potential challenges that these organisations may encounter. UNIT3- SERVICES MARKETING IN TOURISM AND HOSPITALITY Reference No : T/650/1157 Credit : 20 || TQT : 200 Introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry. UNIT4- SUSTAINABILITY IN TOURISM AND HOSPITALITY Reference No : Y/650/1158 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of sustainability principles relevant to managerial positions in the tourism and hospitality industry. UNIT5- EVENTS MANAGEMENT Reference No : H/650/1160 Credit : 20 || TQT : 200 This unit aims to help learners comprehend various events associated with the tourism and hospitality industry. UNIT6- THE DEVELOPMENT OF THE TOURISM AND HOSPITALITY INDUSTRY Reference No : J/650/1161 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the primary factors that shape the evolution of the tourism and hospitality industry. Learners will also develop the capacity to assess the elements impacting industry demand and gain knowledge of the interconnections between businesses in this sector. UNIT7- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 This unit aims to understand the significance of digital marketing in managing marketing for the tourism and hospitality sectors. UNIT8- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 Understand the key aspects of operations management in the tourism and hospitality industry, emphasising systems, processes, project management, and quality management. UNIT9- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to equip learners with a foundational understanding of financial accounting and financial management principles within the tourism and hospitality industry. Learners will gain the knowledge and skills needed to create, analyse, and adjust financial statements and develop budgets. UNIT10- MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit will familiarise learners with essential human resource management principles and concepts. This knowledge will enable them to contribute to sustainable people management practices by understanding the purpose and scope of the human resource management function. UNIT11- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit aims to impart comprehensive knowledge about effectively managing customer relations and customer service within the tourism and hospitality industry. It is designed for supervisory and managerial staff to equip them with the skills needed to assist their teams in delivering exceptional customer service in their work environments. UNIT12- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in comprehending the challenges and evolving patterns that influence tourism and hospitality organisations. Additionally, learners will gain insight into how the industry adapts to change and the consequences of trends and issues that instigate change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
Delivered Online On Demand11 months
£1,439.94

Business Studies, Stakeholder Management, CRM & People Management - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Business Studies, Stakeholder Management, CRM & People Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Business Studies, Stakeholder Management, CRM & People Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in Business Studies bundle at no extra cost. Equip yourself with the Business Studies bundle to confidently navigate your career path or personal development journey. Enrol our Business Studies bundle today and start your career growth! This Business Studies Bundle Comprises the Following CPD Accredited Courses: Business Studies Stakeholder Management Customer Relationship Management Forecasting in a Time of Uncertainty PR: Public Relations Maximise Your Personal Productivity: Negotiation Skills Course Contract Management Course Commercial Management Developing Effective Stakeholder Relationships for Leaders International Business Principles Business Development Fundamentals: Lean Strategies for Business Communication Masterclass Building Strong Relationships Organisation & People Management Equality, Diversity and Discrimination Cross-Cultural Awareness Training Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Business Studies, Stakeholder Management, CRM & People Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies Bundle. Build a strong knowledge base in your chosen course via thisbundle. Benefit from the flexibility and convenience of online learning. With the Business Studies package, validate your learning with a CPD certificate. Each course in Business Studies, Stakeholder Management, CRM & People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Stakeholder Management, CRM & People Management, a rich anthology of 20 diverse courses. Each course in the Business Studies bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Studies, Stakeholder Management, CRM & People Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Studies, Stakeholder Management, CRM & People Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Studies, Stakeholder Management, CRM & People Management course. Career path Unleash your potential with the Business Studies, Stakeholder Management, CRM & People Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Business Studies bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Business Studies, Stakeholder Management,  CRM & People Management - 20 Courses Bundle
Delivered Online On Demand42 hours
£79

Level 2 Certificate in Travel & Tourism

By iStudy UK

Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management. Course Highlights Level 2 Certificate in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Travel & Tourism into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 3 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Level 2 Certificate in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Level 2 Certificate in Travel & Tourism - Old Version Introduction to Travel & Tourism FREE 00:30:00 The Products & Services of Tourism FREE 00:30:00 Managing Tour Operations 00:30:00 Marketing Management 01:00:00 Human Resource Management 01:00:00 Transportation Management 00:30:00 Quality Management 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Travel & Tourism 00:20:00

Level 2 Certificate in Travel & Tourism
Delivered Online On Demand9 hours 3 minutes
£25

Catering, Restaurant Management, Food Safety, HACCP & Revenue Management - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Catering, Restaurant Management, Food Safety, HACCP & Revenue Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This bundle is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the package has something for everyone. As part of the package, you will receive complimentary PDF certificates for all courses in the bundle at no extra cost. Equip yourself with the Catering & Restaurant Management bundle to confidently navigate your career path or personal development journey. Enrol our Catering & Restaurant Management bundle today and start your career growth! This Bundle Comprises the Following 20 CPD Accredited Courses: Course 01: Catering Management Course 02: Restaurant Management - Takeaway Business Course 03: Level 2 Food Hygiene and Safety for Catering Course 04: Level 3 HACCP Training Course 05:Food Allergen Awareness Training Course 06: How to Improve Your Food Hygiene Rating Course 07: Food Labelling Regulations Course 08: Higher Technician in Cooking and Gastronomy Course 09: Learn to Create Growth Projections for Your Business Course 10: Hotel Revenue Management Course 11: Hospitality and Revenue Management Course 12: How to Analyse & Maximize Restaurant Profits Course 13: Set Menu Prices for your restaurant using data Course 14: Marketing Strategies for Business Course 15: Customer Relationship Management (CRM) Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Catering, Restaurant Management, Food Safety, HACCP & Revenue Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices. Develop practical skills applicable to real-world situations. Enhance personal and professional growth. Build a strong knowledge base in your chosen course Bundle. Benefit from the flexibility and convenience of online learning. With the Bundle, validate your learning with a CPD certificate. Each course in Catering, Restaurant Management, Food Safety, HACCP & Revenue Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Catering, Restaurant Management, Food Safety, HACCP & Revenue Management, a rich anthology of 15 diverse courses. Each course in the Catering & Restaurant Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Catering, Restaurant Management, Food Safety, HACCP & Revenue Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Catering, Restaurant Management, Food Safety, HACCP & Revenue Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Catering & Restaurant Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Catering, Restaurant Management, Food Safety, HACCP & Revenue Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Catering, Restaurant Management, Food Safety, HACCP & Revenue Management course. Career path Unleash your potential with the Catering, Restaurant Management, Food Safety, HACCP & Revenue Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Catering & Restaurant Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Catering, Restaurant Management, Food Safety, HACCP & Revenue Management - 20 Courses Bundle
Delivered Online On Demand45 hours
£79

Join our Travel Agency course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Travel Agency course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Travel Agency course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Travel Agency. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Travel Agency course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Travel Agency is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Travel Agency course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Travel Agency Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Travel Agency Module 01: Introduction to Travel and Tourism 00:13:00 Module 02: Tourism Products and Services 00:13:00 Module 03: Tour Operating and Travel Retailing 00:14:00 Module 04: Marketing in Travel and Tourism 00:10:00 Module 05: Developing Communication Skills 00:12:00 Module 06: Customer Service and Satisfaction 00:08:00 Module 07: Customer Relationship Management (CRM) 00:14:00 Module 08: Human Resource Management in Travel Industry 00:13:00 Module 09: Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure 00:14:00 Module 11: Sustainable Tourism 00:10:00 Module 12: Public Awareness Campaigns 00:11:00

Travel Agency
Delivered Online On Demand2 hours 32 minutes
£11.99

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Level 3 Purchasing & Procurement

4.5(3)

By Studyhub UK

Purchasing & Procurement is a comprehensive course that equips you with essential knowledge and skills to excel in the dynamic world of supply chain management. In this course, you'll delve into the core principles of supply chain operations, the pivotal role of procurement in organisations, and the intricacies of the purchasing cycle. With a focus on practical tools and strategies, you'll learn how to manage competitive bids, ensure quality, nurture supplier relationships, and reduce supply chain risks. The course addresses the common challenge of optimising procurement processes for efficiency and accuracy, along with the strategic approach of category management and effective inventory control. Moreover, it introduces you to the transformative realm of E-Procurement, keeping you updated with the latest trends in the field. By mastering these concepts, you'll gain a competitive edge in your career and contribute significantly to your organisation's success. Learning Outcomes Understand supply chain fundamentals and their importance. Describe the role of procurement in organizational success. Demonstrate knowledge of the purchasing cycle. Utilize purchasing toolkits effectively. Manage competitive bids in procurement. Implement quality management principles. Foster strong supplier relationships. Analyze and mitigate supply chain risks. Enhance efficiency and accuracy in procurement. Apply category management strategies. Master inventory management techniques. Explore the realm of E-Procurement for modern procurement needs. Why choose this Level 3 Purchasing & Procurement course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 3 Purchasing & Procurement course for? Professionals seeking to enhance their procurement skills. Supply chain and logistics professionals. Business owners looking to optimise procurement processes. Graduates aspiring to enter the procurement field. Anyone interested in understanding supply chain management. Career path Procurement Specialist: £30,000 - £60,000 Supply Chain Manager: £40,000 - £80,000 Purchasing Manager: £35,000 - £70,000 Inventory Control Analyst: £25,000 - £50,000 E-Procurement Coordinator: £30,000 - £55,000 Prerequisites This Level 3 Purchasing & Procurement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Purchasing & Procurement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Purchasing & Procurement Module 01: Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation 00:23:00 Module 03: The Purchasing Cycle 00:14:00 Module 04: Purchasing Toolkits 00:32:00 Module 05: Managing Competitive Bids 00:22:00 Module 06: Quality Management 00:40:00 Module 07: Supplier Relationship Management 00:22:00 Module 08: Analysing and Reducing Risk in the Supply Chain 00:15:00 Module 09: Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management 00:31:00 Module 11: Inventory Management 00:24:00 Module 12: E-Procurement 00:23:00

Level 3 Purchasing & Procurement
Delivered Online On Demand4 hours 33 minutes
£10.99

Level 4 Diploma in Advice And Guidance (CPD Approved)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **X-in-1 Level 4 Diploma in Advice And Guidance Mega Bundle** Level 4 Diploma in Advice And Guidance Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 4 Diploma in Advice And Guidance package online with Studyhub through our online learning platform. The Level 4 Diploma in Advice And Guidance bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. In this exclusive Level 4 Diploma in Advice And Guidance bundle, you really hit the jackpot. Here's what you get: Step by step Level 4 Diploma in Advice And Guidance lessons One to one assistance from Level 4 Diploma in Advice And Guidanceprofessionals if you need it Innovative exams to test your knowledge after the Level 4 Diploma in Advice And Guidancecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all X Level 4 Diploma in Advice And Guidance courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 4 Diploma in Advice And Guidance certificate and transcript on the next working day Easily learn the Level 4 Diploma in Advice And Guidance skills and knowledge you want from the comfort of your home This Level 4 Diploma in Advice And Guidance course provides complete 360-degree training on Level 4 Diploma in Advice And Guidance. You'll get not one, not two, not three, but X Level 4 Diploma in Advice And Guidance courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 4 Diploma in Advice And Guidance courses are yours for as long as you want them once you enrol in this course. This Level 4 Diploma in Advice And Guidance Bundle consists the following career oriented courses: Course 01: Level 4 Diploma in Advice And Guidance Course 02: Paralegal (Legal Professional) Certification Course 03: Business Law Course 04: English Law Basics: Understanding Legal Principles Course 05: UK Commercial Law and Consumer Protection Training Course 06: Understanding UK Insurance (General, Commercial, Liability, Life) Course 07: Data Protection and Data Security (GDPR) Training Certification Course 08: Cyber Security Law Course 09: Family Law Course 10: Workplace Violence, Harassment, and Conflict Resolution Training Course 11: Tort Law Simplified: Understanding Legal Principles and Rights Course 12: Criminology: Criminal Law Course 13: Criminal Intelligence & Counterterrorism Analysis Course 14: International Law Certificate Course 15: GDPR Training Course 16: Workplace Confidentiality Course 17: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 18: Corporate Social Responsibility Diploma Course 19: Emotional Intelligence and Social Management Diploma Course 20: Resilience Masterclass Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Office Skills (Administration, Communication, and Management) Diploma Course 23: Public Speaking: Presentations like a Boss Course 24: Strategic Business Management Course 25: Middle Manager Management 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview The Level 4 Diploma in Advice And Guidance course has been prepared by focusing largely on Level 4 Diploma in Advice And Guidance career readiness. It has been designed by our Level 4 Diploma in Advice And Guidance specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. Course Curriculum **Level 4 Diploma in Advice And Guidance** Module 01: Legal Advice and Advisor Understanding the role and responsibilities of legal advisors Providing legal advice within ethical and professional standards Exploring the regulatory framework governing legal advisory services Developing effective communication skills for legal consultation Module 02: Legal Terminology Learning key legal terms and concepts Understanding the meaning and usage of legal terminology Developing proficiency in interpreting and using legal language Applying legal terminology accurately in written and verbal communication Module 03: Law and Legal System Exploring the structure and functions of the legal system Understanding the sources of law and hierarchy of legal norms Analyzing the roles of different legal institutions and actors Examining the principles of justice and fairness in the legal system Module 04: Property Law Understanding the principles and concepts of property law Exploring different types of property rights and interests Analyzing legal issues related to ownership, transfer, and use of property Examining relevant legislation and case law in property disputes Module 05: Wills, Probate, Estate Law Understanding the legal framework governing wills, probate, and estates Exploring the process of estate planning and administration Analyzing legal issues related to inheritance, succession, and distribution of assets Providing guidance on drafting wills and navigating probate proceedings Module 06: Contract & Business Law Understanding the elements and formation of a contract Exploring contractual rights, obligations, and remedies Analyzing legal issues in business transactions and commercial agreements Providing advice on contract negotiation, drafting, and enforcement Module 07: Family Law Understanding the principles and procedures of family law Exploring legal issues related to marriage, divorce, and child custody Analyzing the rights and responsibilities of family members Providing guidance on resolving family disputes through legal channels Module 08: Criminal and Tort Law Understanding the principles and categories of criminal and tort law Exploring legal definitions of crimes and civil wrongs Analyzing legal liability and defenses in criminal and tort cases Providing advice on seeking justice and compensation for victims of crimes and torts Module 09: Human Rights Understanding the principles and significance of human rights law Exploring international and domestic human rights instruments Analyzing legal issues related to discrimination, freedom, and equality Providing guidance on protecting and promoting human rights in various contexts Module 10: Good Customer Service Understanding the importance of customer service in legal advisory roles Developing interpersonal skills for effective client interaction Providing timely and accurate information to clients Resolving client queries and concerns professionally Module 11: Customer Relationship Management Building and maintaining strong client relationships Understanding client needs and preferences Tailoring legal advice and services to meet client expectations Managing client feedback and satisfaction Module 12: Partnership and Agreements Understanding the legal framework governing partnerships and agreements Exploring the rights and obligations of partners in business ventures Analyzing the process of forming, operating, and dissolving partnerships Providing guidance on drafting and negotiating partnership agreements Module 13: Considerations And Capacities Of Contact Laws Understanding the legal principles governing contracts Exploring the requirements for a valid contract Analyzing issues related to capacity, consent, and consideration in contract law Providing advice on contract formation, interpretation, and enforcement Module 14: Terms Within A Contract Identifying and defining key terms in contracts Understanding the significance of contract terms and clauses Analyzing the implications of different contractual provisions Providing guidance on drafting clear and enforceable contract terms Module 15: Consumer Protection Understanding consumer rights and protections under the law Exploring legal remedies for consumer grievances and disputes Analyzing regulations and standards for consumer products and services Providing guidance on consumer rights awareness and advocacy Module 16: Reflective Practice and Professional Development Reflecting on personal practice and professional development needs Seeking feedback and engaging in continuous learning Developing strategies for self-care and managing stress Enhancing professionalism and maintaining professional boundaries Module 17: Information Governance Understanding the principles and practices of information governance Ensuring compliance with data protection and privacy regulations Managing confidential and sensitive information securely Promoting transparency and accountability in information management Module 18: Human Behaviour and Basic Psychological Process Exploring fundamental concepts of human behavior and psychology Understanding factors influencing individual behavior and decision-making Analyzing psychological processes relevant to advisory roles Applying psychological insights to enhance communication and interaction with clients Module 19: Databases and Information Management Understanding the role of databases in information management Exploring database design, structure, and functionality Managing data effectively and securely using database systems Analyzing ethical and legal considerations in database management Module 20: Common Facilitation Techniques Exploring techniques for facilitating group discussions and workshops Engaging participants and managing group dynamics Facilitating learning and skill development through interactive activities Evaluating the effectiveness of facilitation techniques in achieving desired outcomes CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 4 Diploma in Advice And Guidance training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 4 Diploma in Advice And Guidance. Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) Requirements To participate in this Level 4 Diploma in Advice And Guidance course, all you need is - A smart device A secure internet connection And a keen interest in Level 4 Diploma in Advice And Guidance. Career path You will be able to kickstart your Level 4 Diploma in Advice And Guidance career because this course includes various courses as a bonus. This Level 4 Diploma in Advice And Guidanceis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 4 Diploma in Advice And Guidance career opportunities. Certificates Enrolment Letter Digital certificate - Included Level 4 Diploma in Advice And Guidance Digital & Hardcopy Certificate Digital certificate - Included Student ID Card Digital certificate - Included

Level 4 Diploma in Advice And Guidance (CPD Approved)
Delivered Online On Demand5 days
£279