2221 Courses

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Good manufacturing practices are essential in maintaining the standards of products. In various industries, these particles are used to deliver safe and high-quality products. You can learn the essentials of GMP and develop the ability to apply them with our exclusive Good Manufacturing Practice Training course. This online training is divided into easy-to-follow modules. From the modules, you will learn the fundamentals of GMP and safety regulations. Then the course will educate you on bad and good practices. Furthermore, you will learn the process of preventing and controlling contamination. The course will also include lessons on GMP in different industries. Along with the skill set you will also receive a certificate of achievement. This certificate will add significant value to your resume and increase your employability. Enrol now! Course Preview Learning Outcomes Understand the basic concepts of GMP and safety regulations Identify the differences between good and bad manufacturing practices Build your skills in controlling and preventing contamination Enhance your knowledge of maintenance and hygiene Learn about GMP in different industries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? GMP Who Should Take This Good Manufacturing Practice Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Good Manufacturing Practice Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Good Manufacturing Practice Training Certification After completing and passing the Good Manufacturing Practice Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Good Manufacturing Practice Training will equip you with effective skills and abilities and help you explore career paths such as  Production Manager Quality Controller Compliance Officer Supply Chain Manager Quality Assurance Manager Module 01: Basic Concept of GMP and Safety Regulations Basic Concept of GMP and Safety Regulations 00:39:00 Module 02: Good and Bad Manufacturing Practice Good and Bad Manufacturing Practice 00:42:00 Module 03: Preventing and Controlling Contamination Preventing and Controlling Contamination 00:35:00 Module 04: Maintenance and Hygiene Maintenance and Hygiene 00:39:00 Module 05: GMP for Pharmaceutical Industry GMP for Pharmaceutical Industry 00:54:00 Module 06: GMP for Food Industry GMP for Food Industry 00:32:00 Module 07: GMP for Cosmetics Industry GMP for Cosmetics Industry 00:52:00 Module 08: IT Applications on GMP IT Applications on GMP 00:29:00 Assignment Assignment - Good Manufacturing Practice 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Learning Outcome: Understand the principles and requirements of the ISO 9001:2015 standard Develop a quality management system that meets the ISO 9001:2015 requirements Conduct internal audits and management reviews to ensure compliance and continual improvement Implement corrective actions and preventive actions to address non-conformities Evaluate the effectiveness of the quality management system through monitoring and measuring performance Enhance their knowledge and skills in quality management and its application in different industries. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard. Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure. Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system. Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture. Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning. Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information. Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services. Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance. Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality managers and supervisors Quality auditors and consultants Anyone responsible for developing or maintaining a quality management system Professionals interested in enhancing their knowledge and skills in quality management. Career path Quality Manager - £30,000 - £60,000 per annum Quality Auditor - £25,000 - £40,000 per annum Quality Consultant - £30,000 - £60,000 per annum Operations Manager - £30,000 - £60,000 per annum.

Lean Six Sigma Training Develop the skills and expertise of Six Sigma to set up a plier for a promising career. The Six Sigma 11-in-1 exclusive bundle will equip you with valuable Six Sigma skills and provide you with a valuable certificate to elevate your resume. Throughout the Six Sigma Training, it stresses how to improve your competency as a person in your profession while also outlining essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of Six Sigma, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Six Sigma course, you will get 10 other premium courses. Also, you will get an Lean Six Sigma White Belt course original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This 11 in 1 Six Sigma Bundle Consists of the following Premium courses: Course 01: Lean Six Sigma White Belt course Course 02: Complete Lean Six Sigma Green Belt Course for Service Industry Course 03: Advance Lean Six Sigma Black Belt Course Course 04: Lean Six Sigma: Toolkit Course 05: Professional Lean Management: Service Industry Course 06: Project Management Essential Skills Level 3 Course 07: Supply Chain Management Course 08: Quality Management Course 09: RCA: Root Cause Analysis Course 10: Quality Tools and Problem-Solving Methods Course 11: Leadership & Management Diploma Key features: This Six Sigma bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Six Sigma is entirely online 24/7 Learner support So, enrol now In this Six Sigma Training to advance your career!! The Six Sigma bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Six Sigma expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Six Sigma from any place in your own time without travelling for classes. Curriculum of the Six Sigma Bundle Course 01: Lean Six Sigma White Belt course Unit 01: Introduction Unit 02: Quality Unit 03: Lean Unit 05: The customer Unit 06: The tools of quality Unit 07: Closeout How will I get my Six Sigma Certificate? After successfully completing the Lean Six Sigma course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Six Sigma bundle is for everyone. Requirements No Requirements to enrol this Six Sigma bundle Career path Having these Six Sigma expertise will increase the value in your CV and open you up to multiple job such as: Business Process Analyst Operating System Specialist Project Manager Quality Assurance Engineering Lean Six Sigma Manufacturing Managers Entrepreneurs Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Lean Six Sigma White Belt course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Line management Diploma package Now Whether you are a beginner or an experienced professional, this line management course will equip you with the necessary skills and knowledge to excel in your role. You will learn about the fundamental principles of line management and how to apply them in your role. Line management covers topics such as coaching and mentoring, talent management, communication skills, performance appraisal management, stress management, time management, and conflict resolution. Additionally, you will learn about the employment law and regulations that apply to line managers. Along with this Line Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Line Management Bundle? Course 1: Line Management Course 2: People Management Skills Level 3 Course 3: Level 3- Project Management Course 4: UK Employment Law and Employee Rights Diploma Course 5: Leadership & Management Diploma Course 6: Motivation Skills Course 7: Performance Management Course 8: Equality and Diversity Course 9: Youth Work & Leadership Course 10: Risk Management Level 7 Course 11: Time Management Key features of this Line management Diploma course: This Line management Diploma bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Line management bundle courses So, enrol now in this Line Management to advance your career! Line Management Bundle Course Curriculum of Line Management Course 1: Line Management Introduction to Line Management Coaching and Mentoring Supervising, Motivating and Counselling Talent Management Effective Communication Skills Performance Appraisal Management Stress Management Prioritising and Time Management Employee Relations Handling Conflict Employment Law for Line Managers How will I get my Line management Training Certificate? After successfully completing the Line Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. So, enrol now in this Line Management to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Line management Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Line management Diploma course. Students can take this Line management course to gather professional knowledge besides their study or for the future. Requirements Line Management Training This Line Management course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this Line Management bundle, you will be equipped with the skills and knowledge required for various management roles across various industries. Some of the career paths available include: Team leader - £25,000 - £40,000 per year Project manager - £30,000 - £60,000 per year Human resources manager - £35,000 - £65,000 year Operations manager - £40,000 - £70,000 year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Line Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Good Coaching & mentoring - Skilled employees - Productive business culture As a mentor, you don't just enhance employee skills, but lift their confidence too. It makes a genuine difference in their professional and personal development. So if you want to step into a mentorship position and empower employees to become more confident in their roles, this Level 3 Diploma in Coaching & Mentoring course is all you need. Effective coaching and mentoring are essential in today's time. It helps in improving employee performance, enhancing employee productivity and reducing employee turnover. This Level 3 Diploma in Coaching & Mentoring course will give you valuable insights into how coaching and mentoring work. The Coaching & Mentoring course will teach you much more than just people management. You will learn to develop excellent communication skills, understand neuro-linguistic programming, read body language, provide motivation and emotional support, and recognise success. Alongside this, you will be taught how to seize business opportunities with this skill and thrive in a growing industry. Enrol now and upskill your workforce for better organisational benefits! Along with this Coaching & Mentoring Course, you will get 10 Premium courses absolutely free. Also, you will get an original hardcopy certificate, transcript and a student ID card for Free. Courses included in this Coaching & Mentoring Bundle? Course 01: Coaching & Mentoring Course 02: Diploma in Becoming Career Smart Course 03: Leadership & Management Diploma Course 04: Level 4- Office Management Course 05: Life Coaching | Online Course Course 06: Level 3 Mental Health Awareness Course Course 07: Stress Management Training Course 08: Performance Management Course 09: Decision-Making Course 10: Personal Hygiene Course 11: Effective Communication Skills Learning Outcomes of Coaching & Mentoring Course: Understand the principles and importance of Coaching & Mentoring. Identify and implement effective Coaching & Mentoring processes and models. Recognise and adhere to ethical guidelines in coaching and mentoring. Develop effective communication skills to facilitate coaching and mentoring. Apply personal skills such as self-awareness and emotional intelligence to coaching and mentoring. Demonstrate management skills in coaching and mentoring relationships. Apply functional skills to tailor coaching and mentoring to specific contexts. So enrol now in this Coaching & Mentoring Course to advance your career! Coaching & Mentoring Training Course Curriculum of Coaching & Mentoring Course 01: Coaching & Mentoring Lesson 01: Introduction to Coaching & Mentoring Lesson 02: Objectives & Processes Lesson 03: Ethical Aspects Lesson 04: Coaching & Mentoring Models Lesson 05: Effective Communication Skills Lesson 06: Personal Skills Lesson 07: Coaching & Mentoring Management Skills Lesson 08: Functional Skills How will I get my Certificate? After successfully completing the Coaching & mentoring course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & mentoring Requirements Coaching & mentoring Career path Coaching & Mentoring The Advanced Diploma in Coaching & Mentoring would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

The Role of an Agile PM within a Digital Transformation Program Historically, we have associated project managers with traditional delivery efforts, so is the term 'Agile Project Manager' an oxymoron? Do we need Agile PMs within our organization? If yes, what does an Agile Project Manager do within a digital transformation initiative? Agile is no longer a development framework or methodology used solely by software teams; ever since the pandemic, more organizations are using Agile principles in their digital transformation efforts. How an Agile PM becomes critical to align team members to deliver on digital transformation goals Ways an Agile PM demonstrates servant leadership to build a self-organized and self-sufficient delivery team Mental model differences to embrace agility in the project manager role Success traits needed to serve as an effective Agile project manager

leadership management training course

leadership management training course

leadership management training course