10320 Courses

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Created for individuals who have no prior programming experience but wish to learn how to program in C++.

Our Learn Google Analytics-From a Beginner to becoming a Pro course is a Complete beginner guide to this amazing free tool. You will learn right from setting up your Google Analytics Account to diving deeper into Google Analytics & reporting.  Google's free web analytics service allows you to extract detailed insights about the visitors on your website. It is a very powerful tool that can be used to develop more content and even marketing strategies to boost sales.  Businesses nowadays rely extensively on web-based platforms to reach more customers and improve sales. So relevant knowledge on using Google Analytics can give you the extra edge you need to land your desired job.  The course is structured into simple tutorials with a practical hands-on look at the Google Analytics interface. So, beginners will have no trouble understanding how to work with Google Analytics.

In the dynamic world of business, the ability to craft compelling bids is a skill that can open doors to limitless opportunities. Our comprehensive Bid Writing course equips you with the knowledge and strategies needed to excel in the competitive realm of procurement. Discover the power of persuasive prose and strategic thinking as you embark on a journey to become a sought-after bid writer. Throughout this course, you will delve into a structured approach to bid writing, navigate the intricacies of proposal development, and hone your skills in understanding client needs. We'll guide you through the process of identifying and leveraging unique selling points that set you apart from the competition. Moreover, you'll gain invaluable insights into estimation methods, cost analysis, and pricing strategies that will give your bids a winning edge.

This Programming for Beginners course will teach you the fundamentals of computer programming as well as programming theory. If you want to learn the foundations of computer science theories, this course is for you. You will also learn how to become a proficient programmer. Upon completion, you will know how to confidently provide key solutions by knowing the right programming theory required. You will be able to understand different data structures, data algorithms and how to compare them. Gaining these skills will allow you to explore opportunities in computer science and related fields. Programming for Beginners is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD, so you will get a career boost upon completing this course. Our Programming for Beginners is packed with 47 modules and 6 hours, 38 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Welcome To Spanish Language for Beginners Whether you want to impress your Spanish clients or want to travel to a Spanish speaking country, learning Spanish can be rewarding. The Spanish Language for Beginners Course is here to help you learn Spanish in no time. Grasp this chance to learn a new language and open new windows of opportunity. In this CPD accredited course, the experts will train you from the Spanish language basics. Here you will learn various Spanish words and phrases. This course will introduce you to Spanish grammar and sentence structures. This course will increase your understanding of tense and how to convey messages in Spanish. The easy to follow modules will ensure that you understand the topics clearly, and our tutors are always available for any help. Learning a new language can add a valuable skill to your resume. Enrol in the Spanish Language for Beginners Course to become fluent in this beautiful language and kickstart your career in the relevant sector. Spanish Language for Beginners is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD, so you will get a career boost upon completing this course. Our Spanish Language for Beginners is packed with 70 modules and 3 hours, 40 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Course Overview This Basic Python course is the quickest and most effective way to learn Python online. Designed and taught by industry experts, it covers the fundamentals of Python programming in bite-size modules ideal for beginners.  Starting from the very beginning, you will learn how to install Python, write and run Python programs. Through video guidance, you will explore the key elements of Python, including its different data structures.  Whether you are new to Python programming or want to update your skills, this course will teach you everything you need to know to master Python in the shortest time possible - without skipping any of the important lessons. Take steps to become an entry-level Software Developer, and gain core industry knowledge today. This best selling Basic Python has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Python is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Python is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Python is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Python, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Python will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Python to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Enhance Your Practice: Specialising in Mind-Body Fertility Support. For professional hypnotherapists seeking to expand their expertise and offer profound, life-changing support to a growing client base, this comprehensive CPD masterclass provides an in-depth framework for addressing fertility challenges through the powerful lens of mind-body hypnotherapy. With approximately one in seven individuals in the UK facing fertility struggles, and a significant percentage experiencing unexplained infertility, there is a clear demand for specialised, holistic interventions. This course equips you with the advanced skills to meet this need effectively. Course Objectives: Upon completion of this masterclass, participants will be able to: Conduct a comprehensive, holistic intake and assessment for clients experiencing fertility issues, encompassing physical, emotional, and lifestyle factors. Identify and therapeutically address psychological blocks and "psychological contraceptives" that may unconsciously impede conception. Utilise advanced hypnotherapeutic techniques to reduce stress, promote emotional and physiological balance, and influence hormonal equilibrium. Apply targeted interventions for resolving deep-seated fears, past traumas (e.g., miscarriage, birth trauma), and internal conflicts related to parenthood. Guide clients through mental and emotional preparation for conception, pregnancy, birth, and parenting, including specific support for those undergoing IVF or other medical treatments. Integrate male partners into the fertility journey, supporting their mental well-being and addressing factors influencing sperm quality through tailored hypnotherapeutic approaches. Course Modules: The 6 Stages to Holistic Fertility Support This masterclass is structured around a 6-stage framework, providing a systematic approach to fertility hypnotherapy: Stage 1: Comprehensive Client Investigation: Learn advanced assessment techniques to gather detailed information on physical health, menstrual cycles, fertility awareness, emotional landscape, lifestyle factors, and relationship dynamics. Understand how to identify initial psychological blocks and the "story" behind their fertility journey. Skills Developed: Advanced intake, holistic assessment, identifying subconscious patterns. Stage 2: Restore Emotional & Physiological Balance: Master hypnotherapeutic techniques such as 7/11 breathing, self-hypnosis induction, anchoring, and "Apposition of Opposites" to significantly reduce client stress, reframe limiting beliefs, and promote a state of deep relaxation conducive to hormonal equilibrium. Skills Developed: Stress reduction protocols, belief re-patterning, emotional regulation. Stage 3: Resolve Inner Conflicts & Traumas: Acquire specialized methods for identifying and resolving deep-seated fears, past traumas (e.g., miscarriage, terminations, birth trauma), and unconscious psychological contraceptives. Techniques like Free-Floating Regression, Time Line Therapy, and Parts Integration/Negotiation will be explored in depth. Skills Developed: Trauma resolution, inner conflict integration, addressing subconscious resistance. Stage 4: Enhance Natural Fertility & Receptivity: Focus on reconnecting clients with their body’s innate fertility wisdom. This module emphasizes techniques like Primal Imaging to boost confidence in the body's abilities and enhance both physiological and emotional receptivity to conception. Skills Developed: Somatic connection, confidence building, enhancing physiological receptivity. Stage 5: Prepare for Pregnancy, Birth & Parenting: Learn how to mentally and emotionally prepare clients for the entire continuum of pregnancy, birth, and early parenthood. This includes utilizing powerful visualization and future pacing techniques, alongside practical coping strategies, particularly beneficial for clients undergoing IVF. Skills Developed: Future pacing, visualization for positive outcomes, practical coping mechanisms for medical treatments. Stage 6: Support for Men & Sperm Optimization: Gain the unique skills to involve and support male partners throughout the fertility journey. Address their mental well-being, reduce stress, and explore how hypnotherapeutic interventions can complement lifestyle support to positively influence sperm quality and overall male fertility factors. Skills Developed: Couples work, male-specific stress reduction, holistic male fertility support. Benefits for Your Practice: Expand Your Niche: Become a specialist in a high-demand area of hypnotherapy. Deepen Client Impact: Offer profound, transformational support that addresses the root causes of fertility struggles. Attract New Clients: Position yourself as a trusted expert in holistic fertility solutions. Enhance Client Outcomes: Improve clients' emotional well-being and potentially their conception rates by integrating mind-body techniques. Professional Growth: Add valuable, specialized skills to your therapeutic toolkit, differentiating your practice. Who Should Attend: This CPD course is designed for qualified and practicing hypnotherapists eager to expand their therapeutic offerings and develop specialized expertise in fertility support.

Course Description If you want to gain a deep understanding of business management, this Business Management Masterclass: Part 1 course is the best choice for you to start with. In this course, you will be introduced to the concept of business management and different organisational structures. You will learn broadly about operations management and various aspects of operations management. This course will give you a clear understanding of the fundamentals of business analysis, strategic analysis and project management. Enrol the course now if all these sound good to you. Learning outcome  Get acquainted with the concept of business management and different organisational structures Broaden your knowledge about operations management and various aspects of it Get a deeper understanding of the fundamentals of business analysis, strategic analysis and project management How Much Do Business Managers Earn? Senior - £70,000(Appx.) Average - £46,000(Appx.) Starting - £36,000(Appx.) Requirement Our Business Management Masterclass: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Business Management Masterclass: Part 1 Module 01: Introduction to Business Management 00:25:00 Module 02: Operations Management 00:24:00 Module 03: Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management 00:19:00 Assignment Assignment - Business Management Masterclass: Part 1 00:00:00

Learn to enhance human performance through effective feedback by enrolling the Giving and Receiving Feedback course. Feedback or correcting errors and mistakes is an essential part both for the students and employees. Correcting your employees or students and make them feel positive towards the correction is as necessary as the Business plan. The course is helpful for both employer and employee. As an employer, you will explore how to provide useful feedback to your employee while as an employee you will learn to receive the feedback positively for enhancing your performance. The course helps you to develop a structured model for giving feedback and guides you to set your min while providing feedback. You will learn to change your behaviour by developing action plans and accountability. Upon completion, you will learn to use feedback for enhancing the human performance. What Will I Learn? You will learn the essential attitudes or mindset that leads to effective feedback. You will learn how and why feedback can go wrong and result in extreme anxiety on the part of both the giver and receiver of feedback. You will be able to use a structured model for giving feedback in a positive and helpful way. You will assure behaviour change by developing action plans and accountability. You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received. Requirements Only the desire to help your team members improve their performance. Module: 01 Introduction FREE 00:03:00 Course Purpose and Objectives FREE 00:04:00 Why it Matters - When We Fail Straight Talk FREE 00:06:00 Activity - When and Why We Fail to Give Feedback 00:01:00 Characteristics of Great Managers FREE 00:03:00 Values that Enable Feedback 00:03:00 Activity - How have the Values Worked for You? 00:02:00 Module: 02 A Few Laws of Feedback 00:05:00 How Things Can Go Wrong 00:05:00 Activity - Creating the Right Mindset 00:02:00 The Continuum of Engagement 00:03:00 Guidelines for Giving Feedback 00:04:00 Module: 03 A Model for Effective Feedback 00:07:00 Activity - Practice Giving Feedback 00:01:00 Setting Goals and Action Planning 00:05:00 Continuous Improvement and Fact-Based Feedback 00:05:00 Guidelines for Receiving Feedback 00:06:00 Activity - Practice Receiving Feedback 00:01:00 Summary 00:02:00 Mock Exam Final Exam