As a Store Assistant, you'll be in charge of everything from inspecting deliveries to dealing with customer inquiries to making sure the shelves are filled with well-presented merchandise. Of course, a store assistant always gives exceptional customer service by responding to customer requests in a timely and polite manner. Store Assistant Course Bundle: Course 01: Store Assistant Training Course 02: Inventory Management Course 03: Retail Management Course 04: Supply Chain Management Course 05: Purchase Ledger Course 06: Microsoft Excel Course 07: Communication Skills Training Course 08: Life Coaching Course 09: Warehouse Safety Training Course 10: Manual Handling Training Enrol in our Store Assistant course and learn the essential knowledge of store assistant's duties and how to deal with customers. This Store Assistant course will enable you to work in a very fast-paced environment in the supermarket. So, whether you are a fresher who wants to showcase Store Assistant skills to potential employers, or a professional who wants to flourish in their profession, then this course is for you. Learn everything on Store Assistant thoroughly from scratch. Key Features Instant e-certificate Fully online, interactive course Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Store Assistant Why Should you take this Store Assistant course? Our course is a great place to start if you're looking to start a new career as Store Assistant and acquire relevant competencies. In addition, this program is for anyone interested in gaining in-demand Store Assistant proficiency to help launch a career as Store Assistant or improve their aptitude. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 31 CPD hours / points Accredited by CPD Quality Standards Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.
Empower your school with inclusive practices for SEND. This course covers understanding SEND, the Code of Practice, safeguarding, and creating an accessible learning environment, ensuring every child’s needs are met. Ideal for educators and administrators in both domestic and international schools.
Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.
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Master ethical hacking techniques to identify and exploit vulnerabilities. Gain proficiency in Linux security and hardening procedures. Prepare for the CompTIA Security+ certification exam. Understand the legalities surrounding cyber security and online activities. Take control of your online safety and propel your career forward. Upgrade your skillset and become a valuable asset in the ever-evolving cybersecurity landscape. Enrol today! Why Choose Us? Get a Free 3 QLS Endorsed Certificate upon completion of Cyber Security Get a free student ID card with Cyber Security Training program (£10 postal charge will be applicable for international delivery) The Cyber Security is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Cyber Security course materials The Cyber Security comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Cyber Security Awareness Training Module 01: Introduction To Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security And Data Breaches Module 05: Staying Safe QLS Course 02: Learn Ethical Hacking From A-Z: Beginner To Expert Course Introduction Networking Basics Setting Up Your Hacking Lab Linux/Python/Bash & PowerShell Basics How To Remain Anonymous On The Web How To Hack Into WIFI Passive & Active Reconnaissance (Information Gathering) Launching Attacks Post Exploitation Website & Web Application Hacking Mobile Phone Hacking & Security Getting Your Name Out There As An Ethical Hacker How To Make Money As An Ethical Hacker How To Start A Career In Cybersecurity QLS Course 03: Linux Security and Hardening Unit 01: Course Overview And Downloads Unit 02: General Security Unit 03: Physical Security Unit 04: Account Security Unit 05: Network Security Unit 06: File System Security Unit 07: Additional Resources =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Courses: Previously it was £357) CPD 290 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Beginners in cyber security IT professionals Network administrators Security enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Cybersecurity Analyst Ethical Hacker Information Security Manager IT Security Consultant Network Security Engineer Penetration Tester Certificates Advanced Diploma in Cyber Security at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Ethical Hacking and IT Security at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Deal Price is Active Now; Save £403! Offer Ends Soon, Hurry Up!! Are you looking to start an oven cleaning business? Do you work in a commercial kitchen? The Course will guide you through the entire process of cleaning commercial and domestic ovens. It will teach you the standards and requirements for cleaning ovens, taking you through the equipment and chemicals you'll need for the job. Designed by the experts, this course introduces effective techniques used by professionals. It includes tips and guidance on how to market your business and hire staff to successfully get your business off the ground. Learning Outcomes Learn how to use professional this course equipment and work safely with cleaning chemicals Start your own oven cleaning business from the ground up Understand the requirements and standards for cleaning commercial ovens Have excellent knowledge of the challenges of working in commercial kitchens Learn professional this course techniques from the experts Know how to market your business and hire professional cleaners This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around [duration] hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive this course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. This course covers everything you need in order to progress in your chosen career. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Skills You Will Gain After completing this Training Course you will be equipped with the following skills: Commercial cleaning Business management Safe chemical handling Attention to detail Experts created the Oven Cleaning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** >> Oven Cleaning Training << Module 01: Introduction to Oven What Is an Oven? Mechanism of an Oven Different Types of Ovens Different Parts of Kitchen Oven Use of Ovens Module 02: Introduction to Industrial Oven/Furnace What Are Industrial Ovens? Mechanism of an Industrial Oven Types of Industrial Ovens Uses of Industrial Ovens Module 03: Importance Kitchen Oven Cleaning Industrial Oven Cleaning Module 04: Kitchen Oven Cleaning Process Materials and Tools Chemical List Chemical Safety Methods and Techniques Cleaning in a Non-toxic Way Tricks and Tips Module 05: Commercial Cleaning Process Materials and Tools Cleaning Commercial Ovens Steps of Cleaning Commercial Ovens Specialised Cleaning Maintenance Tips Module 06: Green Cleaning Green and Eco-Friendly Tips What Makes it Eco-Friendly? How to Clean in the Non-Toxic Way Ingredients That Eco-Friendly Cleaners Shouldn't Contain Advantages and Disadvantages Worth Remembering Module 07: Starting Your Own Essential Steps What kind of cleaning business do you want to start? Independent Oven Cleaning Franchise Essential Factors for Your Own Oven Cleaning Business Module 08: Safety, Compliance and Requirements Potential Hazards of This Job Chemical Safety Recommended Safe Job Procedures Required Training and Safety Equipment's Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The Oven Cleaning program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as computers, tablets, or smartphones. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Oven Cleaning Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Emergency First Aid at Work covering the full HSE syllabus Suitable for people with English as a Second Language and equivalent to 6 hours CPD This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. This is a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is also an excellent annual refresher for the fully regulated FAW and EFAW courses to ensure you remain HSE compliant. This course is an excellent First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to comply with the HSE requirements to be a First Aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Unresponsive and Breathing Recovery Position How to put someone into the Recovery position How to put a baby into the recovery position Secondary Survey Heart Attack and Angina Unconscious and not breathing Resuscitation Resuscitation – Child Resuscitating a Baby Hygiene during CPR Compression only Resuscitation Breathing Problems Choking How to help a Choking adult How to help a choking child How to help a choking baby Asthma What causes asthma How to help in an asthma attack Management of Asthma in a child care setting Panic Attacks and hyperventilation Anaphylactic Shock Wounds and bleeding How to treat a bleeding wound Dressings Embedded objects How much blood can you afford to lose? Shock Treatment of Shock Symptoms of Shock Knocked out teeth Internal Bleeding Amputated parts Eye injuries Nose bleeds Objects in nose Objects in ears Types of Wounds Fainting Burns Poisoning Breaks, Sprains and Dislocations How do you know if they have broken a bone? Treatment for soft tissue injuries or possible closed fractures Types of Fractures When to call an ambulance Dislocation Bandaging Slings Head Injuries Spinal Injuries Spinal Injury Basics Log rolling someone into recovery position Major Crush injury – 15 minute rule Fitting / Seizures / Convulsions Medical conditions Useful advice Accident forms Final Lesson, Quiz and Certificate
Play is more than just a pastime for children; it's a crucial element in their development. The Child Playwork course delves into the scientific principles and theories that underpin playwork, exploring its profound impact on children's physical, emotional, and cognitive growth.
Our LOLER Training course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Did you know that operations involving lifting equipment are one of the main causes of accident and injury in the workplace? It is the legal responsibilities of employers and employees to ensure that they are working in full compliance when using lifting equipment, to avoid the risk of accidents in the workplace. This course provides comprehensive training in line with safety regulations in the UK. It covers everything you need to know about the Lifting Operations and Lifting Equipment Regulations, from the equipment covered to the requirements, taking you through fundamental best practice procedures. If you are someone who works with lifting equipment, this course outlines the key actions that must be taken to ensure your safety and the safety of those around you. Develop the practical skills to become a competent, efficient worker, and meet regulations standards at all times. Meet the Accreditation The CPD Certification Service (CPD UK) assures the LOLER Training course training and learning activities are relevant, reliable, and upto date. Why People Enrol this Course From One Education: Eligibility for an endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all the course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Course Curriculum: Module 01: Introduction to LOLER What is LOLER? What Does LOLER Do? Equipment Covered by the Regulation Equipment Not Covered by the Regulation The Regulations Apply to Whom? Requirements of LOLER LOLER and Health and Safety Regulation Module 02: Part 01 - Selecting Lifting Equipment and Accessories General Legal Requirements Principles for the Selection of Lifting Equipment Selection of Hand Operated Chain Hoists Selection of Hand Operated Chain Lever Hoists Selection of Lifting and Pulling Machines Selection of Power Operated Hoist The Selection of Pneumatic Power Operated Hoists The Selection of Winches Used For Lifting The Selection of Trolleys Selection of Beam Clamps The Selection of Slewing Jib Cranes Module 03: Part 02 - Selecting Lifting Equipment and Accessories Selection of Lifting Appliance The Selection of Runways The Selection of Chain Slings The Selection of Wire Rope Slings Selection of Lifting Beams, Spreaders and Frames The Selection of Plate Handling Clamps The Selection of Rigging Screws and Turnbuckles The Selection of Barrel Lifters The Selection of Crane Forks The Selection of Magnetic Lifters The Selection of Vacuum Lifters Module 04: Planning the Lifting Operation Definitions Planning and Supervising the Lifting Operation Information Required to Plan a Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Machine Material Module 06: Roles and Responsibilities Directors Responsibility LOLER Managers Responsibility Managers Responsibility Module 07: Risk Assessment General Precaution Working Procedure: Precaution Pre Operational Precaution Module 08: Examination and Inspection Testing Installation and reconfiguration In-Service Thorough Examinations Module 09: Reports and Defects Under the Regulation Timescale of Reporting Report Submission How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £89 International: £89 + £10 (postal charge) = £99 CPD Accredited Certification from One Education After successfully completing this LOLER Training course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this LOLER Training course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education.
Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.