Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to: Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn
The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).
Pregnancy Massage Training When a woman becomes pregnant, her body goes through a multitude of physical changes and adaptations, mentally and emotionally there are usually changes too and this all happens whilst she is not only the process of growing her baby, but preparing to delivering it into the world. Our 1-day diploma course for will prepare you to understand these processes and to safely treat your pregnant clients with nurturing and healing massage through all stages of their pregnancy, and to ease the common discomforts associated with pregnancy.
Elevate your skills with Energy Edge's classroom training on CSOV and WIV charterparty management. Learn essential maritime laws and enhance your professional journey.
Duration 1 Day Certificate Validity 1 year Course Overview Experience the intensive QA Level 4 Award in Out Of Hospital Adults Immediate Life Support (RQF), a distinguished and nationally recognised qualification tailored for individuals entrusted with the responsibility of delivering emergency care in various settings, including event medical providers, emergency ambulance personnel, registered healthcare professionals, and specialized roles within the emergency services and military. This comprehensive course equips successful candidates with the knowledge and skills necessary to provide immediate life support to patients in cardiorespiratory arrest or facing life-threatening illness and injury. Topics covered include scene management, airway management, ILS procedures, treatment algorithms, modifications for specific scenarios like cardiac arrest during pregnancy, end of life care, and more. What’s Covered Mastery of scene management protocols Techniques for assessing and managing incidents effectively Management of patients with life-threatening or non-life-threatening conditions Post-incident procedures Proficiency in airway management techniques Immediate life support procedures, including: Return of Spontaneous Circulation (ROSC) Effective patient handovers Modifications required during cardiac arrest for specific scenarios such as third-trimester pregnancy and neck stoma Understanding immediate life support treatment algorithms Integration of end-of-life care principles Utilization of the National Early Warning Score 2 (NEWS2) Entry Requirements Participants must be at least 18 years old at the start of the training. Successful completion of the QA Level 4 Certificate in First Response Emergency Care (QCF or RQF) or an equivalent qualification, such as Associate Ambulance Practitioner or IHCD Ambulance Aid, is mandatory. Alternatively, registration as a healthcare professional working in an emergency care or primary care environment is accepted. Equivalent qualifications must align with the Learning Outcomes and Assessment Criteria of the QA Level 4 Certificate in First Response Emergency Care (QCF or RQF). These qualifications should be submitted to QA for review, demonstrating comparability in meeting the requisite skills, knowledge, and assessment standards. Course Information Venue: All our 'Open' courses are delivered from our dedicated training venue: Pulse South Coast Ltd, Bentley Wildfowl, Harveys Lane, Ringmer, BN8 5AF On occasion we may use a separate venue, this will be advised on the course booking. Facilities: On your course you will be provided with tea & coffee making facilities and biscuits. We are in a rural location so we recommend brining lunch with you on the day. There is a microwave & fridge on site for your use. There is a garage that is approximately a 10 minute drive from our venue. Parking: We have a dedicated car park that is approximately a 300m walk to the training venue. There is no additional cost to use this parking. We accept no responsibility for any personal loss or theft while you are on our training courses or premises. Please ensure to keep your personal belongings safe at all times. What is required from you: All courses are delivered in English, you must have a basic understanding of the English language to attend. There is a requirement for you to show that you are capable of performing the skills you are taught on the course, due to this you will need to be physically able to demonstrate all practical elements of the course. Dress: As a company we pride ourselves on running immersive & practical training courses. You will often be expected to kneel & work outdoors, please dress appropriately. Identification: As we deliver Ofqual accredited courses, there is a requirement for you to show a form of ID on the first day of the course. This could be; a driving license, passport or something that clearly shows who you are. Timings: All of our courses have a minimum training time of six hours a day, we will often advertise a course as seven hours to include break times. On occasion it is required to go over the scheduled times, however this will always be discussed with the group on the day. Trainer: During your course you will have a designated trainer for the duration. They are there not only to assess for the qualification, but to offer you guidance and support throughout. Security: We accept no responsibility for any personal loss or theft while you are on our training courses or premises. Please ensure to keep your personal belongings safe at all times.
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