10489 Courses

Becoming a proficient investigator is crucial in a world where mysteries unravel every day. Introducing the "Detective Training: Master Private Investigator Skills" bundle - your gateway to unlocking a world of intrigue and uncovering hidden truths.This comprehensive Detective Training: Master Private Investigator Skills bundle package brings together eight skill-enhancing courses that delve into the core of investigation techniques. With the "Detective Training: Master Private Investigator Skills" bundle, you're not just learning but preparing for a rewarding career. Imagine earning potential as a seasoned private investigator, commanding fees for solving intricate cases. Start today's educational journey, and let your detective dreams come true. Take advantage of the opportunity to harness the power of knowledge and open doors to endless possibilities. The Eight CPD Accredited courses that the bundle includes are: Course 1: Private Detective Training Course 2: Criminal Investigation Course 3: Accident investigation Course 4: Forensic Science Level 3 Course Course 5: Interrogations And Confessions Psychology Course 6: Criminology & Profiling Course Course 7: Criminal Law Course 8: Emotional Intelligence and Human Behaviour Learning Outcomes Upon completing the "Detective Training: Master Private Investigator Skills" bundle, you will: Gain a thorough grasp of investigative methods for precise case handling. Understand criminal behaviour, creating detailed profiles to crack intricate cases. Analyse evidence, recognise patterns and contribute effectively to crime scene investigations. Ethically extract vital information using interrogation and confession psychology. Navigate legal complexities while conducting lawful studies. Develop better human behaviour insights, aiding judgments during cases. Unveil the secrets of the shadows and embark on a riveting journey with the "Detective Training: Master Private Investigator Skills" bundle. Imagine yourself as the brilliant mind behind the magnifying glass, piecing together puzzles that reveal the truth. This comprehensive bundle is your ticket to unlocking the mysteries of the investigative world, honing your skills to become a master private investigator. With a collection of eight power-packed courses, the "Detective Training: Master Private Investigator Skills" bundle offers an unparalleled opportunity to delve deep into the heart of detection. Are you ready to refine your investigative techniques, delve into the minds of criminals, and decipher clues that lead to justice? From mastery of criminal profiling and forensic science to the art of strategic interrogation and a comprehensive understanding of criminal law, this bundle provides the building blocks needed to excel in private investigation. But it doesn't stop there-the "Detective Training: Master Private Investigator Skills" bundle goes beyond the surface by enhancing your emotional intelligence, enabling you to read between the lines and connect with individuals on a profound level. Picture yourself solving complex cases, unravelling layers of deception, and standing tall as the beacon of truth in a world shrouded in mysteries. Each course in this "Detective Training: Master Private Investigator Skills" bundle adds another skill to your arsenal, empowering you to command respect and success in this dynamic field. Detective Training: Master Private Investigator Skills bundle is your gateway to a world of intrigue-grab it now and unveil the extraordinary investigator within! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "Detective Training: Master Private Investigator Skills" bundle is perfect for: Aspiring Investigators Law Enforcement Professionals Criminal Justice Enthusiasts Forensic Science Enthusiasts Legal Professionals Individuals Seeking Career Transition Career path Entry-level Private Investigator Junior Investigator Senior Investigator Specialized Investigator Consultant/Private Practice Investigator Corporate Investigator Government Agencies or Specialist Units Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Duration 4 Days 24 CPD hours This course is intended for Anyone who is preparing to build and run Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Build, test, and publish Docker container images Become familiar with YAML files that define Kubernetes objects Understand Kubernetes core user-facing concepts, including pods, services, and deployments Use kubectl, the Kubernetes CLI, and become familiar with its commands and options Understand the architecture of Kubernetes (Control plane and its components, worker nodes, and kubelet) Learn how to troubleshoot issues with deployments on Kubernetes Apply resource requests, limits, and probes to deployments Manage dynamic application configuration using ConfigMaps and Secrets Deploy other workloads, including DaemonSets, Jobs, and CronJobs Learn about user-facing security using SecurityContext, RBAC, and NetworkPolicies This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes. Course Introduction Introductions and objectives Containers What and Why containers Building images Running containers Registry and image management Kubernetes Overview Kubernetes project Plugin interfaces Building Kubernetes Kubectl CLI Beyond Kubernetes Basics Kubernetes objects YAML Pods, replicas, and deployments Services Deployment management Rolling updates Controlling deployments Pod and container configurations Kubernetes Networking Networking within a pod Pod-to-Pod Networking Services to Pods ClusterIP, NodePort, and LoadBalancer Ingress controllers Service Discovery via DNS Stateful Applications in Kubernetes Stateless versus Stateful Volumes Persistent volumes claims StorageClasses StatefulSets Additional Kubernetes Considerations Dynamic configuration ConfigMaps Secrets Jobs, CronJobs Security Network policy Applying a NetworkPolicy SecurityContext runAsUser/Group Service accounts Role-based access control Logging and Monitoring Logging for various objects Sidecar logging Node logging Audit logging Monitoring architecture Monitoring solutions Octant VMware vRealize Operations Manager Cluster Operations Onboarding new applications Backups Upgrading Drain and cordon commands Impact of an upgrade to running applications Troubleshooting commands VMware Tanzu portfolio overview

Duration 5 Days 30 CPD hours This course is intended for This class is designed for experienced BizTalk Server Developers who have at least one year of hands-on experience developing BizTalk Server applications. Overview In this 5-day course, you will learn how to apply best practices and design patterns to build smarter BizTalk Server applications. Furthermore, this course provides extensive coverage of BizTalk Server's extensibility, including such topics as: custom functoids, custom pipeline components, and invoking external .NET methods. This course is designed specifically for experienced BizTalk Server developers and focuses on best practices & pattern-based design while pulling back the curtain on some of BizTalk Server's eccentricities. Review of BizTalk Server Fundamentals The BizTalk Server Architecture Inner Workings of the Messaging Engine Messaging Engine Deep Dive Two-way Messaging Without Orchestrations Designing and Testing Schemas Schema Design Enabling Unit Testing for BizTalk Projects Data Translation and Transformation Custom Data Transformation Creating Custom Pipeline Components Working with Message Interchanges Debatching Message Interchanges Advanced Concepts of WCF Adapters Connecting to External Systems Using WCF LOB Adapters in BizTalk Server Publishing and Consuming WCF and RESTful Services Overview of Service Integration Using WCF Implementing WCF Services Preprocessing Messages with IIS Modules Consuming Services Advanced Orchestration Communication Patterns Orchestration Engine Deep Dive Splitting and Aggregating Messages using Orchestrations Orchestration Communication Bridging the Synchronous/Asynchronous Gap Across Multiple Channels Correlating Messages in Orchestration Instances Building Convoy Orchestrations Handling Orchestration Faults and Exceptions Exception Handling in Orchestrations Implementing Transactions and Compensation Creating Transactional Processes Designing Custom Tracking Models for BizTalk Applications Introduction to Business Activity Monitoring Enabling Business Activity Monitoring Extending BAM Beyond BizTalk Building Declarative Logic Using the Business Rules Engine Concepts of Declarative Logic Fundamentals of BizTalk BRE Integrating Policies with BizTalk Advanced Concepts of the Business Rules Engine Advanced Business Rule Concepts Working with Advanced Facts Integrating Across Business Boundaries Using Parties, Roles, and EDI Port Binding Option Review Role-Based Integration What is EDI? Enabling EDI-Based Messaging

Limited Time Offer | 11-in-1 Bundle | CPD QS Certified | 145 CPD Points | Free Hardcopy + PDF Certificate + Exam | Customer Support | Lifetime Access | Enrol Today

Land Surveying is a very lucrative field in the world of construction. You can land a great job working as a full-time or even as a contract land surveyor. Take this Land Surveying course to step into a completely new world of careers.

This 3 in 1 Life Coaching Certification Masterclass is designed for anyone who wants to start their own life coaching business and help others reach their personal and professional development goals. This course is a complete program to teach you everything there is to know about become a holistic coach by providing you all the tools you need to become a successful professional. It is just the perfect guide for both beginners or working professionals in the health and life-skill management sector, as it discussed all the mental and physical aspects of individuals and enables you to help your client towards a positive, healthy, and happy life. To help you through the process, we will guide you through how to become an accredited personal development coach, work with clients, and grow your life coaching business in a simple, step-by-step process.  From the fundamentals of good coaching techniques and exercises to how to design an action plan for you or your clients, this is the only guide you will ever need to learn everything you need to know about becoming a personal development coach. The program is equipped with several essential worksheets, e-books, and other printable resources, fully accessible for a life-time from anywhere and any device. What you'll learn Earn 3 CPD Accredited Certificates: Life Coaching, Health Coaching & Wellness Coaching Certificate Coach Others With Personal Development & Goal Setting Learn Proven Coaching Models & Exercises Create Individual Client Programs Start Your Own Life Coaching Business Who is this Course for? This course is perfect for professionals like therapists, physical and mental health workers, and growth hack programmers, who want to develop their life coaching skills to coach others about personal development, personal transformation, and self-improvement.  It is also great for beginners who want to earn about life coaching & personal development skills and aspire to build a career in the life coaching business. Requirements No specific qualifications are required. No prior psychological, health or fitness knowledge is assumed. Fully accessible from any internet-enabled smart device. Career Path This 3 Internationally recognized CPD Accredited Certification received upon course completion will boost up your resume if you are a professional in the psychological and physical health sector or aspiring to become a specialist Life coach, nutritionist, or therapist. Introduction What You Will Learn FREE 00:06:00 Get To Know Your Instructor FREE 00:02:00 How To Get Your CPD Certificates 00:01:00 PART 1: LIFE COACHING CERTIFICATION What Is Life Coaching 00:05:00 The Benefits Of Becoming A Life Coach 00:04:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:03:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:05:00 Your Listening Template 00:10:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:02:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:03:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:05:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:09:00 How To Bring Out Your Strengths With This Model 00:10:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:03:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:03:00 Why Defining Your Values Is Important 00:03:00 How To Define Your Personal Values 00:06:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:05:00 Setting Your First Long Term Goal 00:06:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2: Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:05:00 Coaching Step 3: Options & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:05:00 'Spheres Of Influence' Excerise Explained 00:03:00 'Not To Do List' Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4: Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:03:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:03:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:05:00 My Recommended Coaching Timeline 00:03:00 Client Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:04:00 Why Clients Choose One Coach Over Another 00:02:00 Client Coach Boundaries 00:03:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:07:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:08:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:05:00 Giving Good Feedback As A Coach 00:05:00 PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Part 2 Introduction 00:03:00 What It Means To Be Healthy 00:04:00 What Does A Health Coach Do? 00:03:00 How Can You Combine Life Coaching & Health Coaching 00:02:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:04:00 The Consequences Of Following A Bad Diet 00:04:00 How To Eat For Longevity 00:01:00 What Are Calories? Explained 00:04:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 The Surprising Results Of The Twinkie Diet 00:02:00 The Relationship Between Weight Loss And Health 00:03:00 Figuring Out How Many Daily Calories You Need 00:02:00 Calculating Your Total Daily Calories 00:03:00 Healthy Weight Ranges 00:02:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching: Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:03:00 Creating A Cardio Workout For A Client 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:07:00 Exercise Coaching: Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:04:00 Weight Training vs Bodyweight Training 00:02:00 How To Create A Beginner Workout Plan 00:09:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:03:00 Hormone Health Explained Hormones Introduction 00:02:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:04:00 Anabolic Steroids: Why They Are So Dangerous 00:04:00 Most Important Hormones Overview 00:01:00 insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:03:00 Thyroid Hormones 00:02:00 Estrogen 00:03:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:09:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction * 00:02:00 How To Get Out Of A Workout Rut 00:09:00 Health & Fitness FAQ Answered What Is Nutrient Density 00:04:00 Is Brown Sugar Better Than White Sugar 00:03:00 What Should You Train On Your First Day At The Gym? 00:07:00 Are Microwaves Harmful? 00:05:00 Fresh vs Frozen Food: Which Is Healthier 00:04:00 PART 3: WELLNESS COACHING CERTIFICATION Part 3 Introdudction 00:02:00 Stress Management The Difference Between Stress & Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:02:00 The Benefits Of Calm Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:05:00 How To Accept Yourself 00:03:00 Taming Your Inner Critic 00:06:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:03:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say 'No' To Others 00:05:00 Resources Resources - Life Coach Certification Masterclass: 3 Certifications In 1 00:00:00

Salon Management Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of salon management. The course begins with the fundamentals of salon management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Courses are included in this Salon Management Course Course 01: Waxing and Hair Removal Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Salon Management Course course] The detailed course curriculum of Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method After completing each module of the Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Salon Management This Salon Management Course is designed for students who are interested in beauty therapy and salon management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Requirements There are no specific requirements for Salon Management Course because it does not require any advanced knowledge or skills. Career path Salon Management After completing the Salon Management Course, learners can advance to the next level of salon management courses. This Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your HR Management skills? If yes, then you have come to the right place. Our comprehensive course on HR Management will assist you in producing the best possible outcome by mastering the HR Management skills. The HR Management course is for those who want to be successful. In the HR Management course, you will learn the essential knowledge needed to become well versed in HR Management. Our HR Management course starts with the basics of HR Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR Management course is intuitive and easy to understand. Why would you choose the HR Management course from Compliance Central: Lifetime access to HR Management course materials Full tutor support is available from Monday to Friday with the HR Management course Learn HR Management skills at your own pace from the comfort of your home Gain a complete understanding of HR Management course Accessible, informative HR Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the HR Management Study HR Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your HR Management Course HR Management Curriculum Breakdown of the HR Management Course Section 1: Introduction Section 2: Core Concepts Section 3: Best Employee Retention Strategies That Actually Work Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Section 5: Practical Tips to Retain Employees in Your Organisation Section 6: Bonus Section: Building a Strong Relation with Employees Section 7: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Management. It is also great for professionals who are already working in HR Management and want to get promoted at work. Requirements To enrol in this HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR Management. HR Coordinator: £22,000 to £30,000 per year HR Assistant: £20,000 to £28,000 per year Recruitment Specialist: £25,000 to £35,000 per year Training and Development Officer: £24,000 to £32,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Personal Training Nutrition FREE 00:30:00 Physiology and Kinesiology FREE 00:15:00 Aerobic Training 00:30:00 Weight Training 00:15:00 Muscle Exercise Cross Reference 00:15:00 Fitness Testing 00:15:00 Stretching 00:15:00 Yoga 00:15:00 Pregnancy 00:15:00 Senior Fitness 00:30:00 Exercise Injury 00:15:00 Personal Training Tips 00:15:00 Personal Trainer Mistakes & Solutions 00:30:00 Fitness and Exercise Introduction FREE 00:15:00 Knowing About Fitness, Health and Exercise FREE 01:00:00 The Basic Requirements 01:00:00 Essentials and Advices 01:00:00 Types of Aerobics 01:00:00 Strength and Building Plans 01:00:00 Live Longer and Stay Healthy While Feeling Younger 01:00:00 Promoting Health 01:00:00 Conclusion 00:15:00 Managing Fitness Success Means Being Healthy 00:30:00 How Does Detoxifying Help With Fitness 01:00:00 Nutrition? What You Need to Know 00:30:00 Benefits from Being Fit 01:00:00 The Interchangeability of Wellness, Fitness and Health 00:30:00 Weight Loss Management Introduction 00:30:00 Why Do You Want To Lose Weight? 01:00:00 Does Your Weight Have an Emotional Control Over You? 01:00:00 How Did You Get Here? 00:30:00 Why We Eat 00:30:00 The Diets That Lead Us Here 00:30:00 Fad Diets 01:00:00 Inches or Pounds? 00:30:00 Starting Point - The Importance Of A Goal 01:00:00 Watching What You Eat - Keeping Tabs On Those Calories What Exactly Is a Calorie? 01:00:00 Good Fat vs. Bad Fat 00:30:00 Simple Carbohydrates 00:30:00 Complex Carbohydrates 00:30:00 We Have All Of This Knowledge - Now What? 00:30:00 Getting Physical 01:00:00 Exercise And Its Far Reaching Benefits 01:00:00 Finding an exercise program that is right for you 01:00:00 Your Personal Weight Loss Plan 00:30:00 Exercise As Part Of Your Weight Loss Plan 00:30:00 Eating Plan 00:30:00 To achieve your weight loss goal 00:30:00 Conclusion 00:15:00 Health and Wellness for Baby Boomers Who Are The Baby Boomers? FREE 00:30:00 Boomers Want To Stay Healthy FREE 00:30:00 Exercise To Beat Aging 01:00:00 Diet and Nutrition 01:00:00 Vitamins To Beat Aging 00:30:00 Mock Exam Mock Exam- Professional Diploma in Weight Loss and Fitness 00:20:00 Final Exam Final Exam- Professional Diploma in Weight Loss and Fitness 00:20:00