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1681 Courses

Building Better Careers with Soft Skills: 1-Day Workshop in Wrexham

By Mangates

10 Soft Skills You Need 1 Day Training in Wrexham

Building Better Careers with Soft Skills: 1-Day Workshop in Wrexham
Delivered In-Person + more
£595 to £795

FORS Virtual Reality - Safe Driving - Periodic 7 Hour CPC- East Midlands - Dec 2025

By Total Compliance

FORS Approved Virtual Reality Safe Urban Driving Training Registration will begin at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Consistent Quality: Get a standardised training experience unlike unpredictable real-world scenarios. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enroll today! Please review our Terms and Conditions for more information.

FORS Virtual Reality - Safe Driving - Periodic 7 Hour CPC- East Midlands - Dec 2025
Delivered In-Person in Derby
£120

Boost Customer Satisfaction: Join us 1 Day Training in Worcester

By Mangates

Customer Service Essentials 1 Day Training in Worcester

Boost Customer Satisfaction: Join us 1 Day Training in Worcester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Reading

By Mangates

Customer Service Essentials 1 Day Training in Reading

Boost Customer Satisfaction: Join us 1 Day Training in Reading
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Dublin

By Mangates

Customer Service Essentials 1 Day Training in Dublin

Boost Customer Satisfaction: Join us 1 Day Training in Dublin
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Liverpool

By Mangates

Customer Service Essentials 1 Day Training in Liverpool

Boost Customer Satisfaction: Join us 1 Day Training in Liverpool
Delivered In-Person + more
£595 to £795

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Master Business Networking in Just 1 Day - Join our Workshop in Bromley

By Mangates

Business Networking 1 Day Training in Bromley

Master Business Networking in Just 1 Day - Join our Workshop in Bromley
Delivered In-Person + more
£595 to £795

Providing Outstanding Customer Service

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Providing Outstanding Customer Service
Delivered OnlineFlexible Dates
£1,500

Building Better Careers with Soft Skills: 1-Day Workshop in London

By Mangates

10 Soft Skills You Need 1 Day Training in London

Building Better Careers with Soft Skills: 1-Day Workshop in London
Delivered In-Person + more
£595 to £795