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4941 Courses

Emotional intelligence 1 Day Training in Bedford

By Mangates

Emotional Intelligence 1 Day Training in Bedford

Emotional intelligence 1 Day Training in Bedford
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in Wolverhampton

By Mangates

Emotional Intelligence 1 Day Training in Wolverhampton

Emotional intelligence 1 Day Training in Wolverhampton
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in St Andrews

By Mangates

Emotional Intelligence 1 Day Training in St Andrews

Emotional intelligence 1 Day Training in St Andrews
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in Bromley

By Mangates

Emotional Intelligence 1 Day Training in Bromley

Emotional intelligence 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in Elgin

By Mangates

Emotional Intelligence 1 Day Training in Elgin

Emotional intelligence 1 Day Training in Elgin
Delivered In-Person + more
£595 to £795

Vendor Relationship Management: On-Demand

By IIL Europe Ltd

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

Vendor Relationship Management: On-Demand
Delivered Online On Demand30 minutes
£850

Leadership Professional - Essentials Programme

By Mpi Learning - Professional Learning And Development Provider

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Leadership Professional - Essentials Programme
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£1,995

Client Relationship Management

5.0(10)

By GBA Corporate

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Client Relationship Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Client Relationship Management

5.0(10)

By GBA Corporate

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Client Relationship Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Advanced Parenting Skills Course

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Advanced Parenting Skills Course
Delivered Online On Demand3 hours 45 minutes
£25