HR Training Course Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of HR Management and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field. The HR Training Course Course is organized into 26 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 11 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? HR Training Course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject. Course Content HR Training Course Course Overview 00:15:00 Defining Human Resources 00:15:00 Performing a Skills Inventory 00:15:00 Forecasting Techniques 00:15:00 Job Analysis 00:00:00 Identifying Job Competencies 00:30:00 Position Profiles and Job Descriptions 00:30:00 Do You Really Need to Hire? 00:30:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Preparing for the Interview 00:15:00 Conducting the Interview 01:00:00 After the Interview 00:15:00 Employee Orientation and Onboarding 00:30:00 Follow the Leader 00:15:00 Planning Training 00:15:00 Working With External Providers 00:15:00 Performance Reviews 01:00:00 Attendance Management 00:30:00 Managing a Diverse Workforce 00:30:00 Privacy Issues 00:15:00 Compensation and Benefits 01:00:00 Managing Disciplinary Issues 00:30:00 Terminating Employees 00:15:00 Exit Interviews 00:15:00 Mock Exam Mock Exam- HR Training Course 00:20:00 Final Exam Final Exam- HR Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00
Embarking on a journey to transform the pivotal midday break in schools, our course, 'Midday Supervisor: Ensuring Safe and Positive School Environments', stands as a beacon for those who desire to make a difference. This comprehensive guide dives deep into the intricacies of midday supervision, unveiling techniques and methodologies to create an environment where children feel safe, supported, and stimulated. From understanding the basics of supervision, promoting positivity, and handling challenges, to catering to students with special educational needs and diving into health protocols, this course encapsulates a world of knowledge awaiting your exploration. Learning Outcomes Gain comprehensive insights into the foundational principles of midday supervision. Understand the importance and methodologies of safeguarding and child protection. Develop strategies to foster positive behaviour and manage challenging situations effectively. Acquire the skills to design an engaging environment conducive to learning and growth. Learn about the needs of students with SEND and the significance of health and safety procedures. Why buy this Midday Supervisor: Ensuring Safe and Positive School Environments? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Midday Supervisor: Ensuring Safe and Positive School Environments there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Midday Supervisor: Ensuring Safe and Positive School Environments for? Individuals keen on stepping into the role of a Midday Supervisor in schools. Current school staff members aiming to upskill and refine their supervision techniques. Those interested in understanding the nuances of safeguarding and promoting positive behaviour in educational settings. Professionals who work closely with children and aim to create a safe environment. Individuals passionate about fostering an inclusive and engaging school environment. Prerequisites This Midday Supervisor: Ensuring Safe and Positive School Environments does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Midday Supervisor: Ensuring Safe and Positive School Environments was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Midday Supervisor - Average salary range in the UK: £16,000 - £20,000 Behaviour Support Worker - Average salary range in the UK: £18,000 - £22,000 School Safety Officer - Average salary range in the UK: £20,000 - £25,000 SEND Support Assistant - Average salary range in the UK: £17,000 - £21,000 School Health and Safety Coordinator - Average salary range in the UK: £23,000 - £27,000 Child Welfare Officer - Average salary range in the UK: £25,000 - £30,000 Course Curriculum Module 01: Introduction to Midday Supervision Introduction to Midday Supervision 00:13:00 Module 02: Safeguarding and Child Protection Safeguarding and Child Protection 00:19:00 Module 03: Promoting Positive Behaviour Promoting Positive Behaviour 00:21:00 Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:18:00 Module 05: Creating an Engaging Environment Creating an Engaging Environment 00:17:00 Module 06: Supporting Students with SEND Supporting Students with SEND 00:20:00 Module 07: Health and Safety Procedures Health and Safety Procedures 00:14:00 Module 08: Collaboration and Teamwork Collaboration and Teamwork 00:16:00
Explore the world of organized information management with the 'Document Control and Workflow Management' course. This expertly designed programme begins with an introduction that provides a preview of the comprehensive content covered. Ideal for professionals seeking to enhance their skills in managing both hard and soft copy documents, the course offers a deep dive into the standards and practices that govern document control. As you progress, you'll encounter modules dedicated to ISO standards, compliance, and governance, ensuring you're equipped with the knowledge to maintain high-quality document management systems. The course intricately guides learners through the complexities of hard copy document management before transitioning to the nuances of handling digital documents. Understanding the workflow of document drawing and distribution is crucial in this digital age, and this course addresses these needs precisely. Additionally, the importance of folder structure management is highlighted, a skill often overlooked but vital for efficient information retrieval. The final modules delve into document numbering, revision schema, and metadata, rounding out your education with technical specifics that are essential in today's information-rich work environments. Learning Outcomes Gain an understanding of ISO standards, compliance, and governance in document control. Develop skills in managing both hard and soft copy documents efficiently. Learn the intricacies of document drawing workflow and effective distribution. Understand the importance and techniques of folder structure management. Master the art of document numbering, revision schemes, and metadata handling. Why choose this Document Control and Workflow Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Document Control and Workflow Management course for? Professionals in administrative and document control roles. Individuals aspiring to work in compliance and governance sectors. Office managers seeking to improve document workflow efficiency. IT professionals involved in digital document management. Anyone interested in enhancing their document control skills. Career path Document Control Specialist: £25,000 - £40,000 Compliance Officer: £30,000 - £50,000 Information Manager: £28,000 - £45,000 Data Governance Analyst: £32,000 - £55,000 Administrative Manager: £27,000 - £42,000 Workflow Coordinator: £26,000 - £40,000 Prerequisites This Document Control and Workflow Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Document Control and Workflow Management Module 01: Introduction to the contents of course- preview 00:02:00 Module 02: ISO Standard, compliance and Governance 00:11:00 Module 03: Hard Copy Document Management 00:08:00 Module 04: Soft Copy Document Management 00:08:00 Module 05: Document Drawing WorkFlow 00:08:00 Module 06: Document Distribution 00:07:00 Module 07: Importance of Folder Structure Management 00:07:00 Module 08: Document Numbering, Revision Schema, Metada 00:06:00 Assignment Assignment - Document Control and Workflow Management 00:00:00
Discover the power of virtualisation with our VMware vSphere Install, Configure & Manage [v7] online course. As an industry-standard platform, VMware vSphere 7 is integral for managing and optimising cloud infrastructure. Whether you're an IT professional seeking to expand your skills or a novice stepping into the world of virtualisation, this course will guide you through the complexities with ease. Our comprehensive curriculum delves deep into the core aspects of VMware vSphere 7. From the initial installation of ESXi, the deployment of vCenter Server to mastering VMware Storage, this course ensures you're well-equipped to navigate the platform. You'll also learn about the upgrade to vSphere 7, back up VMs, secure a vSphere 7 deployment, and leverage vSphere 6.7's monitoring tools for optimal performance. Crafted by experts and enriched with hands-on assignments, our course provides an interactive learning experience. Start your journey today and become a VMware vSphere 7 expert with us. Capitalise on the future of virtualisation - enrol now in the VMware vSphere Install, Configure & Manage [v7] course and drive your career forward! What will you learn in this course? Upon completion of the VMware vSphere Install Configure & Manage [v7] course, you should be able to: Gain a comprehensive understanding of the VMware vSphere 7 installation process. Develop skills to configure and manage the ESXi host and vCenter Server. Acquire expertise in setting up and managing VMware Virtual Switch and VMware Storage. Learn the ins and outs of vSphere 7 upgrade and vCenter features. Understand how to back up VMs and secure a vSphere 7 deployment effectively. Master troubleshooting techniques for a seamless vSphere 7 environment. Familiarise yourself with vSphere 6.7 monitoring tools for optimal system performance. Why buy this VMware vSphere course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this course for? This VMware vSphere Install Configure & Manage [v7] course is ideal for: IT professionals keen on upscaling their skills in virtualisation. Aspiring cloud engineers exploring the world of VMware. Enterprises looking to optimise their cloud infrastructure. Computer science students aiming for a career in virtualisation and cloud services. Certification After studying the course materials of the VMware vSphere Install Configure & Manage [v7] course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This expertly designed VMware vSphere Install Configure & Manage [v7] course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path Our VMware vSphere Install Configure & Manage [v7] course will help you to pursue a range of career paths, such as: Junior VMware Specialist: £35,000 - £45,000 per annum. VMware System Administrator: £50,000 - £60,000 per annum. Senior VMware Consultant: £65,000 - £75,000 per annum. VMware Solution Architect: £80,000 - £90,000 per annum. Head of Cloud Infrastructure: £95,000 - £110,000 per annum. Director of Cloud Services: £120,000 - £140,000 per annum.
Embark on a transformative journey with 'Adult Care Management: Providing Quality Care for Adults in Need.' Delve into the intricate realm of adult care, starting with an insightful introduction, and navigate your way through crafting service plans to ensuring well-being. Unearth the secrets of fostering robust partnerships, prioritising open communication, and safeguarding the vulnerable. With the landscape of care constantly evolving, equip yourself with the know-how to overcome challenges in adult care settings and champion a gold standard of care for those in need. Learning Outcomes Understand the fundamentals and significance of adult care. Devise and implement comprehensive service development plans. Master the art of effective communication within care settings. Foster collaboration and partnerships in adult care environments. Navigate the challenges and barriers in adult care settings, ensuring safety and well-being. Why buy this Adult Care Management: Providing Quality Care for Adults in Need? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Adult Care Management: Providing Quality Care for Adults in Need for? Individuals aiming to pursue a career in adult care management. Team leaders and managers in healthcare and caregiving sectors. Educators and trainers specialising in adult care curricula. Policy makers and advocates focused on enhancing adult care standards. Caregivers eager to upskill and improve service delivery. Prerequisites This Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Adult Care Manager: £30,000 - £45,000 annually Service Development Planner: £32,000 - £48,000 annually Adult Care Trainer: £28,000 - £42,000 annually Care Partnership Coordinator: £29,000 - £44,000 annually Adult Care Safeguarding Officer: £31,000 - £47,000 annually Well-Being and Stress Management Counsellor in Care Settings: £27,000 - £41,000 annually. Course Curriculum Module 01: Introduction to Adult Care Introduction to Adult Care 00:10:00 Module 02: Creating a Service Development Plan Creating a Service Development Plan 00:08:00 Module 03: Importance of Communication Importance of Communication 00:12:00 Module 04: Partnership Working Partnership Working 00:11:00 Module 05: Supporting and Encouraging the Team Supporting and Encouraging the Team 00:10:00 Module 06: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 07: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 08: Managing Stress and Maintaining Well-Being Managing Stress and Maintaining Well-Being 00:08:00 Module 09: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00
Dive deep into the nuances of workplace dynamics with our course titled 'Addressing Absenteeism and Tardiness in the Workplace'. This comprehensive curriculum enlightens you on the intricacies of attendance challenges, their root causes, and their implications on business performance. Delve into the myriad strategies to manage, measure, and evaluate these issues whilst being mindful of legal and ethical considerations. Further, equip yourself with cutting-edge technology and tools to simplify your approach. By the culmination, you'll be adept at fostering a culture that prioritises accountability and well-being, ensuring a harmonious and productive workspace for all. Learning Outcomes Understand the fundamentals of absenteeism and tardiness in a professional setting. Analyse the primary reasons leading to these challenges and their subsequent impact on business. Formulate and apply measures to effectively manage and assess attendance issues. Familiarise with legal guidelines and ethical standpoints related to employee attendance. Incorporate technology to streamline processes, reinforcing a culture of responsibility and holistic well-being. Why buy this Addressing Absenteeism and Tardiness in the Workplace? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Addressing Absenteeism and Tardiness in the Workplace there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Addressing Absenteeism and Tardiness in the Workplace course for? Human Resources managers aiming to enhance workplace productivity. Team leaders or supervisors focusing on team harmony and accountability. Business owners desiring a proactive approach to staff attendance. Consultants or advisers specialising in workplace culture and behaviour. Professionals keen on understanding the role of technology in attendance management. Prerequisites This Addressing Absenteeism and Tardiness in the Workplace does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Addressing Absenteeism and Tardiness in the Workplace was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Manager: £40,000 - £60,000 Annually Team Supervisor: £30,000 - £45,000 Annually Business Owner: Salaries vary depending on business scale and success. Workplace Culture Consultant: £45,000 - £65,000 Annually Attendance Systems Analyst: £35,000 - £50,000 Annually Organisational Behaviour Specialist: £40,000 - £55,000 Annually Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Introduction to Absenteeism and Tardiness 00:11:00 Module 02: Causes of Absenteeism and Tardiness Causes of Absenteeism and Tardiness 00:11:00 Module 03: Effects of Absenteeism and Tardiness on the Workplace Effects of Absenteeism and Tardiness on the Workplace 00:12:00 Module 04: Strategies for Managing Absenteeism and Tardiness Strategies for Managing Absenteeism and Tardiness 00:15:00 Module 05: Measurement and Evaluation of Absenteeism and Tardiness Measurement and Evaluation of Absenteeism and Tardiness 00:12:00 Module 06: Legal and Ethical Considerations Legal and Ethical Considerations 00:15:00 Module 07: Proactive Strategies for Prevention Proactive Strategies for Prevention 00:19:00 Module 08: Technology and Tools Technology and Tools 00:21:00 Module 09: Building a Culture of Accountability and Well-being Building a Culture of Accountability and Well-being 00:14:00
This course is intended for beginner-level individuals who are fascinated about quantum computing and want to learn more about it. It uses Jupyter notebook and IBM Qiskit tool to execute your learning into the actual computation.
About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM