Name: Performance Coach
Price: 25 GBP
Availability: InStock

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				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step CRM Lead training course. This CRM Lead course for Consistent Profits has been specially designed to help learners gain a good command of CRM Lead, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this CRM Lead course, you will gain a theoretical understanding of CRM Lead and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this CRM Lead training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
		</section>
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			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Data Analysis in CRM</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Data Analysis in CRM</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: CRM Databases</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Deepening Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Introduction to Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Service</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: What's Different about Good Customer Service?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What's Different about Good Customer Service</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Future of CRM</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Future of CRM</td><td><span>🕐 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step CRM Lead training course. This CRM Lead course for Consistent Profits has been specially designed to help learners gain a good command of CRM Lead, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.
Through this CRM Lead course, you will gain a theoretical understanding of CRM Lead and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.
Not only that, but this CRM Lead training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. 
This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:24:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:22:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:35:00
Module 04: Data Analysis in CRM			
▶	Data Analysis in CRM	🕐 00:28:00
Module 05: CRM Databases			
▶	CRM Databases	🕐 00:21:00
Module 06: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:23:00
Module 07: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:20:00
Module 8: Introduction to Customer Service			
▶	Introduction to Customer Service	🕐 00:25:00
Module 9: What's Different about Good Customer Service?			
▶	What's Different about Good Customer Service	🕐 00:12:00
Module 10: Future of CRM			
▶	Future of CRM	🕐 00:25:00

Skill Up

Learning & Development

Online Course Marketing

Online Course Creation

Customer Relationship Management

CRM (Customer Relationship Management)

Trainers Course

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

CRM Lead

General Admission

<section>
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				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Call Centre Training has been specially designed to help learners gain a good command of Call Centre Training, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Call Centre Training, you will gain both practical and theoretical understanding of Call Centre Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
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		</div></section>
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						<div>
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					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				</div>
						</div>
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		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Call Centre</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Call Centre</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Traits of a Call Centre Agent</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Traits of a Call Centre Agent</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Agent and Customer Relationship</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Agent and Customer Relationship</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Telephone Etiquettes</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telephone Etiquettes</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Communication Skills</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Managing Difficult Clients</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Difficult Clients</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Call Centre Metrics and Benchmarks</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Call Centre Metrics and Benchmarks</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Call Centre Technology and Trends</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Call Centre Technology and Trends</td><td><span>🕐 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Call Centre Training has been specially designed to help learners gain a good command of Call Centre Training, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Call Centre Training, you will gain both practical and theoretical understanding of Call Centre Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Call Centre			
	Introduction to Call Centre	🕐 00:30:00
Module 02: Traits of a Call Centre Agent			
	Traits of a Call Centre Agent	🕐 00:30:00
Module 03: Agent and Customer Relationship			
	Agent and Customer Relationship	🕐 00:30:00
Module 04: Telephone Etiquettes			
	Telephone Etiquettes	🕐 00:30:00
Module 05: Communication Skills			
	Communication Skills	🕐 00:30:00
Module 06: Negotiation Techniques			
	Negotiation Techniques	🕐 00:30:00
Module 07: Managing Difficult Clients			
	Managing Difficult Clients	🕐 00:30:00
Module 08: Call Centre Metrics and Benchmarks			
	Call Centre Metrics and Benchmarks	🕐 00:30:00
Module 09: Call Centre Technology and Trends			
	Call Centre Technology and Trends	🕐 00:30:00

Counselling Skills

Certificate in Education & Training (CET)

Teaching & Training

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Call Centre Training

<section>
						<div>
				<div>
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			<div>
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					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Strategic Business Management has been specially designed to help learners gain a good command of Strategic Business Management, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Strategic Business Management, you will gain both practical and theoretical understanding of Strategic Business Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
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				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Strategic Management Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Strategic Management Business</td><td><span>🕐 00:43:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Corporate Governance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Corporate Governance</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Industry Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Industry Analysis</td><td><span>🕐 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Strategy Formulation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strategy Formulation</td><td><span>🕐 00:48:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Strategy Implementation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strategy Implementation</td><td><span>🕐 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Evaluation and Control</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Evaluation and Control</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Building a Brand</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building a Brand</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Generating Success from the Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Generating Success from the Customer Relationship</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Social Responsibility and Ethics in Strategic Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Responsibility and Ethics in Strategic Management</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Getting Ready for Business Improvement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Getting Ready for Business Improvement</td><td><span>🕐 00:34:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Strategic Business Management has been specially designed to help learners gain a good command of Strategic Business Management, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Strategic Business Management, you will gain both practical and theoretical understanding of Strategic Business Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Strategic Management Business			
▶	Introduction to Strategic Management Business	🕐 00:43:00
Module 02: Corporate Governance			
▶	Corporate Governance	🕐 00:37:00
Module 03: Industry Analysis			
▶	Industry Analysis	🕐 00:32:00
Module 04: Strategy Formulation			
▶	Strategy Formulation	🕐 00:48:00
Module 05: Strategy Implementation			
▶	Strategy Implementation	🕐 00:45:00
Module 06: Evaluation and Control			
▶	Evaluation and Control	🕐 00:40:00
Module 07: Building a Brand			
▶	Building a Brand	🕐 00:38:00
Module 08: Generating Success from the Customer Relationship			
▶	Generating Success from the Customer Relationship	🕐 00:40:00
Module 09: Social Responsibility and Ethics in Strategic Management			
▶	Social Responsibility and Ethics in Strategic Management	🕐 00:39:00
Module 10: Getting Ready for Business Improvement			
▶	Getting Ready for Business Improvement	🕐 00:34:00

Master of Business Management (MBM)

Strategic Management

Business Leadership

International Business Management

Business & Management

Strategic Business Management

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Relations Manager has been specially designed to help learners gain a good command of Customer Relations Manager, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Relations Manager, you will gain both practical and theoretical understanding of Customer Relations Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					<div>
							
					
									
							
					
									
							
					
									
							
					
									
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM) </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Data Analysis in CRM </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Data Analysis in CRM</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: CRM Databases </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Customer Service Communication Strategies </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Measuring Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Measuring Customer Service</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Deepening Customer Relationship </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Handling Customer Complaints </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Relations Manager has been specially designed to help learners gain a good command of Customer Relations Manager, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Relations Manager, you will gain both practical and theoretical understanding of Customer Relations Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:23:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:23:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:34:00
Module 04: Data Analysis in CRM			
▶	Data Analysis in CRM	🕐 00:29:00
Module 05: CRM Databases			
▶	CRM Databases	🕐 00:22:00
Module 06: Customer Service Communication Strategies			
▶	Customer Service Communication Strategies	🕐 00:25:00
Module 07: Measuring Customer Service			
▶	Measuring Customer Service	🕐 00:13:00
Module 08: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:24:00
Module 09: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:21:00

Customer Relations Manager

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Counselling and Psychotherapy training course. This Counselling and Psychotherapy course for Consistent Profits has been specially designed to help learners gain a good command of Counselling and Psychotherapy, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Counselling and Psychotherapy course, you will gain a theoretical understanding of Counselling and Psychotherapy and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Counselling and Psychotherapy training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Counselling</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Counselling</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 02: Types of Counselling</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Types of Counselling</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 03: Introduction to Psychotherapy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Psychotherapy</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 04: Therapeutic Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Therapeutic Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 05: Counselling and Psychotherapy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Counselling and Psychotherapy</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 06: Dynamic Psychotherapy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Dynamic Psychotherapy</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 07: Mental Health Conditions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mental Health Conditions</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 08: Mental Disorders</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mental Disorders</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 09: Psychotherapy Healing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychotherapy Healing</td><td><span>🕐 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam - Counselling and Psychotherapy</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Counselling and Psychotherapy</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam - Counselling and Psychotherapy</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Counselling and Psychotherapy</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Counselling and Psychotherapy training course. This Counselling and Psychotherapy course for Consistent Profits has been specially designed to help learners gain a good command of Counselling and Psychotherapy, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.
Through this Counselling and Psychotherapy course, you will gain a theoretical understanding of Counselling and Psychotherapy and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.
Not only that, but this Counselling and Psychotherapy training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. 
This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Counselling			
▶	Introduction to Counselling	🕐 00:22:00
Module 02: Types of Counselling			
▶	Types of Counselling	🕐 00:25:00
Module 03: Introduction to Psychotherapy			
▶	Introduction to Psychotherapy	🕐 00:19:00
Module 04: Therapeutic Relationship			
▶	Therapeutic Relationship	🕐 00:24:00
Module 05: Counselling and Psychotherapy			
▶	Counselling and Psychotherapy	🕐 00:13:00
Module 06: Dynamic Psychotherapy			
▶	Dynamic Psychotherapy	🕐 00:29:00
Module 07: Mental Health Conditions			
▶	Mental Health Conditions	🕐 00:26:00
Module 08: Mental Disorders			
▶	Mental Disorders	🕐 00:38:00
Module 09: Psychotherapy Healing			
▶	Psychotherapy Healing	🕐 00:31:00
Mock Exam - Counselling and Psychotherapy			
	Mock Exam - Counselling and Psychotherapy	🕐 00:20:00
Final Exam - Counselling and Psychotherapy			
	Final Exam - Counselling and Psychotherapy	🕐 00:20:00

Psychology Counselling

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Counselling

Christian Counselling

Explore the realm of mental health with our Counselling & Psychotherapy course! Gain crucial skills, offer effective therapy, make a real difference.

Counselling and Psychotherapy

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Admin has been specially designed to help learners gain a good command of Customer Service Admin, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service Admin, you will gain both practical and theoretical understanding of Customer Service Admin that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: CRM Databases</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Deepening Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Skills of an Effective Administrator</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Skills of an Effective Administrator</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Business Etiquette </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Etiquette</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Organisational Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Admin has been specially designed to help learners gain a good command of Customer Service Admin, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Service Admin, you will gain both practical and theoretical understanding of Customer Service Admin that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:23:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:23:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:34:00
Module 04: CRM Databases			
▶	CRM Databases	🕐 00:22:00
Module 05: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:23:00
Module 06: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:21:00
Module 07: Skills of an Effective Administrator			
▶	Skills of an Effective Administrator	🕐 00:16:00
Module 08: Business Etiquette			
▶	Business Etiquette	🕐 00:20:00
Module 09: Business Telephone Skills			
▶	Business Telephone Skills	🕐 00:20:00
Module 10: Time Management			
▶	Time Management	🕐 00:36:00
Module 11: Record Keeping and Filing Systems			
▶	Record Keeping and Filing Systems	🕐 00:29:00
Module 13: Communication Skills			
▶	Communication Skills	🕐 00:26:00
Module 12: Organisational Skills			
▶	Organisational Skills	🕐 00:26:00

Customer Service Admin

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Career Coaching has been specially designed to help learners gain a good command of Career Coaching providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Career Coaching, you will gain both practical and theoretical understanding of Career Coaching that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Career Coaching</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Career Coaching</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: The Career Seeker</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Career Seeker</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Ethical Aspects of Coaching and Mentoring</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ethical Aspects of Coaching and Mentoring</td><td><span>🕐 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Coaching and Mentoring Models</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Coaching and Mentoring Models</td><td><span>🕐 01:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Motivating Your Clients</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivating Your Clients</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: The Coach/Client Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Coach/Client Relationship</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Effective Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Communication Skills</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Personal Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Personal Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Management Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Management Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 10: Functional Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Functional Skills</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Essential UK Employment Law</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Essential UK Employment Law</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Career Coaching</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Career Coaching</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Career Coaching has been specially designed to help learners gain a good command of Career Coaching providing them with a solid foundation of knowledge to become a qualified professional.
Through this Career Coaching, you will gain both practical and theoretical understanding of Career Coaching that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Career Coaching			
▶	Introduction to Career Coaching	🕐 00:25:00
Module 02: The Career Seeker			
▶	The Career Seeker	🕐 00:22:00
Module 03: Ethical Aspects of Coaching and Mentoring			
▶	Ethical Aspects of Coaching and Mentoring	🕐 00:32:00
Module 04: Coaching and Mentoring Models			
▶	Coaching and Mentoring Models	🕐 01:03:00
Module 05: Motivating Your Clients			
▶	Motivating Your Clients	🕐 00:18:00
Module 06: The Coach/Client Relationship			
▶	The Coach/Client Relationship	🕐 00:20:00
Module 07: Effective Communication Skills			
▶	Effective Communication Skills	🕐 00:23:00
Module 08: Personal Skills			
▶	Personal Skills	🕐 00:22:00
Module 09: Management Skills			
▶	Management Skills	🕐 00:22:00
Module 10: Functional Skills			
▶	Functional Skills	🕐 00:27:00
Module 11: Essential UK Employment Law			
▶	Essential UK Employment Law	🕐 00:36:00
Mock Exam			
	Mock Exam - Career Coaching	🕐 00:20:00
Final Exam			
	Final Exam - Career Coaching	🕐 00:20:00

Career Coaching

<section>
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				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
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		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
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				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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			<div>
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				<div>
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					</div>
				</div>
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				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
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				<div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
			<div>
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				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: CRM Databases</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Deepening Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Introduction to Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Service</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: What's Different about Good Customer Service?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What's Different about Good Customer Service?</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Customer Service Communication Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Building Rapport Over the Phone</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building Rapport Over the Phone</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Active Listening and Managing Tough Callers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Managing Tough Callers</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Problem Solving over the Phone</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Problem Solving over the Phone</td><td><span>🕐 01:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:23:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:23:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:34:00
Module 04: CRM Databases			
▶	CRM Databases	🕐 00:22:00
Module 05: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:24:00
Module 06: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:21:00
Module 07: Introduction to Customer Service			
▶	Introduction to Customer Service	🕐 00:24:00
Module 08: What's Different about Good Customer Service?			
▶	What's Different about Good Customer Service?	🕐 00:13:00
Module 09: Customer Service Communication Strategies			
▶	Customer Service Communication Strategies	🕐 00:25:00
Module 10: Building Rapport Over the Phone			
▶	Building Rapport Over the Phone	🕐 00:25:00
Module 11: Active Listening and Managing Tough Callers			
▶	Active Listening and Managing Tough Callers	🕐 00:29:00
Module 12: Problem Solving over the Phone			
▶	Problem Solving over the Phone	🕐 01:05:00

Customer Service Representative

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Ready to embark on a rewarding career in the call center world? This Call Centre Technology &amp; Trends course arms you with the essentials, from telephone etiquette and call center trends to techniques for managing challenging customers. Discover how to excel in a fast-paced environment and leave a lasting impact on customers.</p><p>In the bustling realm of call centers, it's not just about answering phones-it's about fostering genuine connections. The Call Centre Technology &amp; Trends course illuminates the multifaceted world of these communication hubs. Beginning with understanding the fundamental traits that define a successful call center agent, this course promises to mold you into the epitome of professionalism and efficiency.</p><p>Navigating through the essentials, learners will harness the power of effective communication, perfecting their telephone manners and mastering scripts designed for impactful interactions. But it doesn't stop there. Equipping you with robust negotiation techniques, this course ensures that even the most challenging customers become a breeze to manage, turning potential conflicts into rewarding exchanges.</p><p>Yet, what truly sets this course apart is its foresight. Its concluding sections introduce learners to the pivotal metrics that gauge call center success, along with an insightful peek into the future-understanding the ever-evolving technology trends. So, if you aspire to be ahead of the curve in the call center landscape, this course is your stepping stone to brilliance.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the key roles, responsibilities, and challenges in the call center industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Identify and develop the essential traits of a successful call center agent</span>
									</li>
								<li>
											<span>
													</span>
										<span>Build and maintain strong agent-customer relationships</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master the art of telephone etiquette</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop effective communication skills for a call center environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Use scripts and negotiation techniques effectively</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acquire comprehensive insights into call centre operations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Improve your communication and negotiation strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn to manage challenging customers effectively.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain knowledge on pivotal metrics to measure call centre success.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Stay updated with the cutting-edge technology trends in the industry.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Call Center Agent</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service Representative</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Representative</span>
									</li>
								<li>
											<span>
													</span>
										<span>Team Lead</span>
									</li>
								<li>
											<span>
													</span>
										<span>Quality Assurance Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Call Center Manager</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Basic computer skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Good communication skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Ability to learn quickly</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 1: Introduction to Call Centre</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Traits of a Call Centre Agent</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 2: Traits of a Call Centre Agent</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Agent and Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 3: Agent and Customer Relationship</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Telephone Etiquettes</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 4: Telephone Etiquettes</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 5: Communication Skills</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Scripts and Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 6: Scripts and Negotiation Techniques</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Managing Difficult Customers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 7: Managing Difficult Customers</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 08: Call Centre Metrics and Benchmarking</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 8: Call Centre Metrics and Benchmarking</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 09: Call Centre Technology and Trends</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 9: Call Centre Technology and Trends</td><td><span>🕐 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Ready to embark on a rewarding career in the call center world? This Call Centre Technology & Trends course arms you with the essentials, from telephone etiquette and call center trends to techniques for managing challenging customers. Discover how to excel in a fast-paced environment and leave a lasting impact on customers.
In the bustling realm of call centers, it's not just about answering phones-it's about fostering genuine connections. The Call Centre Technology & Trends course illuminates the multifaceted world of these communication hubs. Beginning with understanding the fundamental traits that define a successful call center agent, this course promises to mold you into the epitome of professionalism and efficiency.
Navigating through the essentials, learners will harness the power of effective communication, perfecting their telephone manners and mastering scripts designed for impactful interactions. But it doesn't stop there. Equipping you with robust negotiation techniques, this course ensures that even the most challenging customers become a breeze to manage, turning potential conflicts into rewarding exchanges.
Yet, what truly sets this course apart is its foresight. Its concluding sections introduce learners to the pivotal metrics that gauge call center success, along with an insightful peek into the future-understanding the ever-evolving technology trends. So, if you aspire to be ahead of the curve in the call center landscape, this course is your stepping stone to brilliance.
 Learning outcome
Understand the key roles, responsibilities, and challenges in the call center industry
Identify and develop the essential traits of a successful call center agent
Build and maintain strong agent-customer relationships
Master the art of telephone etiquette
Develop effective communication skills for a call center environment
Use scripts and negotiation techniques effectively
 Why should I take this course?
Acquire comprehensive insights into call centre operations.
Improve your communication and negotiation strategies.
Learn to manage challenging customers effectively.
Gain knowledge on pivotal metrics to measure call centre success.
Stay updated with the cutting-edge technology trends in the industry.
 Career Path
Call Center Agent
Customer Service Representative
Sales Representative
Team Lead
Quality Assurance Analyst
Call Center Manager
 Requirements
Basic computer skills
Good communication skills
Ability to learn quickly
Course Curriculum
Section 01: Introduction			
▶	Module 1: Introduction to Call Centre	🕐 00:14:00
Section 02: Traits of a Call Centre Agent			
▶	Module 2: Traits of a Call Centre Agent	🕐 00:13:00
Section 03: Agent and Customer Relationship			
▶	Module 3: Agent and Customer Relationship	🕐 00:15:00
Section 04: Telephone Etiquettes			
▶	Module 4: Telephone Etiquettes	🕐 00:10:00
Section 05: Communication Skills			
▶	Module 5: Communication Skills	🕐 00:13:00
Section 06: Scripts and Negotiation Techniques			
▶	Module 6: Scripts and Negotiation Techniques	🕐 00:13:00
Section 07: Managing Difficult Customers			
▶	Module 7: Managing Difficult Customers	🕐 00:09:00
Section 08: Call Centre Metrics and Benchmarking			
▶	Module 8: Call Centre Metrics and Benchmarking	🕐 00:16:00
Section 09: Call Centre Technology and Trends			
▶	Module 9: Call Centre Technology and Trends	🕐 00:14:00

Customer Care

IT Skills

Business Communication Skills

Unlock the secrets of call center technology and trends, and become a customer service superstar!

Call Centre Technology & Trends

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Performance Coach has been specially designed to help learners gain a good command of Performance Coach, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Performance Coach, you will gain both practical and theoretical understanding of Performance Coach that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Performance Coaching</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Performance Coaching</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: The Coach or Client Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Coach or Client Relationship</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Coaching and Mentoring Models</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Coaching and Mentoring Models</td><td><span>🕐 01:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Ethical Aspects of Coaching and Mentoring</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ethical Aspects of Coaching and Mentoring</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Effective Communication Skill</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Communication Skill</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Personal Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Personal Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Management Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Management Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Organisational Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Motivation and Mindset</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivation and Mindset</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Key Themes of NLP</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Key Themes of NLP</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Relationship Between Stress and Performance: The Inverted-U Theory</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Leadership Under Pressure</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Leadership Under Pressure</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Setting Up as a Coach</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Setting Up as a Coach</td><td><span>🕐 00:24:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Performance Coach has been specially designed to help learners gain a good command of Performance Coach, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Performance Coach, you will gain both practical and theoretical understanding of Performance Coach that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Performance Coaching			
▶	Introduction to Performance Coaching	🕐 00:15:00
Module 02: The Coach or Client Relationship			
▶	The Coach or Client Relationship	🕐 00:19:00
Module 03: Coaching and Mentoring Models			
▶	Coaching and Mentoring Models	🕐 01:02:00
Module 04: Ethical Aspects of Coaching and Mentoring			
▶	Ethical Aspects of Coaching and Mentoring	🕐 00:34:00
Module 05: Effective Communication Skill			
▶	Effective Communication Skill	🕐 00:23:00
Module 06: Personal Skills			
▶	Personal Skills	🕐 00:22:00
Module 07: Management Skills			
▶	Management Skills	🕐 00:25:00
Module 08: Organisational Skills			
▶	Organisational Skills	🕐 00:22:00
Module 09: Motivation and Mindset			
▶	Motivation and Mindset	🕐 00:24:00
Module 10: Key Themes of NLP			
▶	Key Themes of NLP	🕐 00:21:00
Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory			
▶	The Relationship Between Stress and Performance: The Inverted-U Theory	🕐 00:18:00
Module 12: Leadership Under Pressure			
▶	Leadership Under Pressure	🕐 00:17:00
Module 13: Setting Up as a Coach			
▶	Setting Up as a Coach	🕐 00:24:00

Sports Coaching

Coaching Skills

Life Coaching

Health Coach Training

Performance Coach

London

<p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introducing the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; Package: Your Blueprint for Long-lasting Love, Respect, and Happiness</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Are you looking to build a solid foundation and keep your relationship thriving with love, respect, and happiness? Miss Date Doctor is delighted to present our exclusive &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package. Designed to provide you with the essential tools and guidance, this comprehensive relationship coaching program will empower you to create a lasting and fulfilling bond with your partner.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">With our package, you&rsquo;ll learn invaluable strategies to foster respect, effectively manage conflicts, maintain physical and emotional intimacy, cultivate empathy, and nurture love. We understand that every relationship is unique, which is why our experienced relationship coaches will tailor their expertise to address your specific needs and goals.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why should you invest in the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package? Because a strong and happy relationship requires effort, commitment, and the right knowledge. Here&rsquo;s how our package can help:</strong></span></p><ul style="color: rgb(230, 230, 230); box-sizing: border-box;" fr-original-style=" color: rgb(230, 230, 230);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cultivating Respect:<br fr-original-style="" style="box-sizing: border-box;">Respect forms the foundation of any healthy relationship. Our package will guide you on how to establish mutual respect, communicate effectively, and create a safe and supportive environment where both partners feel valued and appreciated. By learning the principles of respect, you&rsquo;ll build a strong bond that withstands the test of time.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conflict Management Strategies:<br fr-original-style="" style="box-sizing: border-box;">Conflicts are inevitable in any relationship, but how you handle them can make all the difference. Our expert coaches will teach you effective conflict resolution techniques, helping you navigate disagreements with grace and understanding. By learning healthy communication styles and negotiation skills, you&rsquo;ll resolve conflicts while strengthening your connection.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maintaining Physical and Emotional Intimacy:<br fr-original-style="" style="box-sizing: border-box;">Physical and emotional intimacy are essential for a thriving relationship. Our package will provide you with practical tips and guidance to keep the spark alive, reignite passion, and deepen your emotional connection. You&rsquo;ll explore techniques to enhance intimacy, explore each other&rsquo;s needs and desires, and create a satisfying and fulfilling bond.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cultivating Empathy and Understanding:<br fr-original-style="" style="box-sizing: border-box;">Empathy is the key to fostering understanding and compassion in your relationship. Our coaches will guide you through exercises and techniques to enhance empathy, helping you better understand your partner&rsquo;s perspective, needs, and emotions. By cultivating empathy, you&rsquo;ll foster a deeper connection and create a harmonious and supportive partnership.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Nurturing Love and Connection:<br fr-original-style="" style="box-sizing: border-box;">Love is a journey that requires nurturing and continuous effort. Our package will provide you with the tools and strategies to keep the love alive. You&rsquo;ll explore ways to express love and appreciation, create shared experiences, and maintain a sense of adventure and excitement. Together, we&rsquo;ll ensure that your relationship remains vibrant and filled with joy.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Continuous Support and Guidance:<br fr-original-style="" style="box-sizing: border-box;">Throughout your journey, our dedicated relationship coaches will provide ongoing support and guidance. You&rsquo;ll have access to personalized advice, resources, and strategies to address any challenges that may arise. With our support, you&rsquo;ll feel confident in navigating the ups and downs of your relationship and maintaining a strong and happy partnership.</strong></li></ul><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Invest in the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package from Miss Date Doctor today and embark on a transformative journey towards building a lasting and fulfilling relationship. Discover the secrets to love, respect, happiness, and connection that will enrich your lives for years to come.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contact Miss Date Doctor now to book your package and create a relationship that stands the test of time. Happiness and fulfillment await you and your partner. Don&rsquo;t wait&mdash;start building the love you deserve today!</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 x 1 hour session</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/how-to-keep-a-relationship-strong-and-happy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/how-to-keep-a-relationship-strong-and-happy-package/</a></strong></span></p>

Introducing the “How to Keep a Relationship Strong and Happy” Package: Your Blueprint for Long-lasting Love, Respect, and Happiness
Are you looking to build a solid foundation and keep your relationship thriving with love, respect, and happiness? Miss Date Doctor is delighted to present our exclusive “How to Keep a Relationship Strong and Happy” package. Designed to provide you with the essential tools and guidance, this comprehensive relationship coaching program will empower you to create a lasting and fulfilling bond with your partner.
With our package, you’ll learn invaluable strategies to foster respect, effectively manage conflicts, maintain physical and emotional intimacy, cultivate empathy, and nurture love. We understand that every relationship is unique, which is why our experienced relationship coaches will tailor their expertise to address your specific needs and goals.
Why should you invest in the “How to Keep a Relationship Strong and Happy” package? Because a strong and happy relationship requires effort, commitment, and the right knowledge. Here’s how our package can help:
Cultivating Respect:
Respect forms the foundation of any healthy relationship. Our package will guide you on how to establish mutual respect, communicate effectively, and create a safe and supportive environment where both partners feel valued and appreciated. By learning the principles of respect, you’ll build a strong bond that withstands the test of time.
Conflict Management Strategies:
Conflicts are inevitable in any relationship, but how you handle them can make all the difference. Our expert coaches will teach you effective conflict resolution techniques, helping you navigate disagreements with grace and understanding. By learning healthy communication styles and negotiation skills, you’ll resolve conflicts while strengthening your connection.
Maintaining Physical and Emotional Intimacy:
Physical and emotional intimacy are essential for a thriving relationship. Our package will provide you with practical tips and guidance to keep the spark alive, reignite passion, and deepen your emotional connection. You’ll explore techniques to enhance intimacy, explore each other’s needs and desires, and create a satisfying and fulfilling bond.
Cultivating Empathy and Understanding:
Empathy is the key to fostering understanding and compassion in your relationship. Our coaches will guide you through exercises and techniques to enhance empathy, helping you better understand your partner’s perspective, needs, and emotions. By cultivating empathy, you’ll foster a deeper connection and create a harmonious and supportive partnership.
Nurturing Love and Connection:
Love is a journey that requires nurturing and continuous effort. Our package will provide you with the tools and strategies to keep the love alive. You’ll explore ways to express love and appreciation, create shared experiences, and maintain a sense of adventure and excitement. Together, we’ll ensure that your relationship remains vibrant and filled with joy.
Continuous Support and Guidance:
Throughout your journey, our dedicated relationship coaches will provide ongoing support and guidance. You’ll have access to personalized advice, resources, and strategies to address any challenges that may arise. With our support, you’ll feel confident in navigating the ups and downs of your relationship and maintaining a strong and happy partnership.
Invest in the “How to Keep a Relationship Strong and Happy” package from Miss Date Doctor today and embark on a transformative journey towards building a lasting and fulfilling relationship. Discover the secrets to love, respect, happiness, and connection that will enrich your lives for years to come.
Contact Miss Date Doctor now to book your package and create a relationship that stands the test of time. Happiness and fulfillment await you and your partner. Don’t wait—start building the love you deserve today!
4 x 1 hour session


https://relationshipsmdd.com/product/how-to-keep-a-relationship-strong-and-happy-package/

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D HOW TO KEEP A RELATIONSHIP STRONG AND HAPPY PACKAGE (COUPLES)

General admission

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship coaching</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Talk through emotions and needs</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address fears and emotions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ascertain your fears and address them</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching better relationship strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal dating coaching for 2 months</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 hour per week</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dating advice for singles</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/</a><br fr-original-style="" style="box-sizing: border-box;"></strong></p>

Relationship coaching
Talk through emotions and needs
Address fears and emotions
Ascertain your fears and address them
Teaching better relationship strategies
Personal dating coaching for 2 months
1 hour per week
Dating advice for singles
https://relationshipsmdd.com/product/how-do-i-know-partner-is-the-one-package/


Relationship Therapy

Couples Counselling

Parenting & Relationships

Relationship Counselling

M.D.D HOW DO I KNOW PARTNER IS THE ONE PACKAGE (SINGLES)

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Emotionally Focused Therapy (EFT) is a highly effective form of couples counseling that addresses emotional needs and attachment styles. EFT is ideal for resolving issues such as anger, loss of trust, and emotional injuries. This therapy helps couples form secure bonds, fostering long-term relationship stability.</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key areas</strong>: emotional needs, attachment styles, anger issues, trust loss, secure bonds</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 x 1 hour sessions</p>

Emotionally Focused Therapy (EFT) is a highly effective form of couples counseling that addresses emotional needs and attachment styles. EFT is ideal for resolving issues such as anger, loss of trust, and emotional injuries. This therapy helps couples form secure bonds, fostering long-term relationship stability.
Key areas: emotional needs, attachment styles, anger issues, trust loss, secure bonds


3 x 1 hour sessions

Emotionally Focused Therapy (EFT) (COUPLES)

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personalized matchmaking services to find compatible singles based on your criteria and preferences.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching support from experienced dating coaches to help you navigate the dating world with confidence and ease.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">At least 4 to 6 dates within a four-month period.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive personality assessment to better understand your personality, values, interests, and lifestyle.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ongoing feedback and support throughout the matchmaking process.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Premium service with a focus on quality matches and personalized attention.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to our exclusive network of high-quality, successful singles.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Guidance and advice on everything from creating a compelling dating profile to planning your first date.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A fun and positive dating experience that helps you build the foundation for a long-lasting relationship.</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/matchmaking-services-m-d-d-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/matchmaking-services-m-d-d-package/</a></p>

Personalized matchmaking services to find compatible singles based on your criteria and preferences.
Coaching support from experienced dating coaches to help you navigate the dating world with confidence and ease.
At least 4 to 6 dates within a four-month period.
A comprehensive personality assessment to better understand your personality, values, interests, and lifestyle.
Ongoing feedback and support throughout the matchmaking process.
Premium service with a focus on quality matches and personalized attention.
Access to our exclusive network of high-quality, successful singles.
Guidance and advice on everything from creating a compelling dating profile to planning your first date.
A fun and positive dating experience that helps you build the foundation for a long-lasting relationship.


https://relationshipsmdd.com/product/matchmaking-services-m-d-d-package/

M.D.D MATCHMAKING SERVICES M.D.D PACKAGE (V.I.P)

Redhill

<h3><b>SIP in IMS training course description</b></h3>
      <p>The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This advanced course looks at the use of SIP in the IMS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				   <li>Describe the role of SIP in the IMS.</li>
					<li>Explain how SIP works in the IMS</li>
					<li>Describe the SIP architecture in the IMS.</li>
                    <li>Explain how SIP and SDP are used in basic IMS procedures.</li>
                  </ul>
        <h5>
        <b>SIP in IMS training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical telecommunications staff. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> SIP for engineers.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SIP in IMS training course contents</b></h3>
      <ul>
				<li>Introduction </li><p>
SIP review, SIP elements, Simple SIP call flow, What is IMS? Why IMS? Why SIP in the IMS? SIP and IMS relationship.

</p><li>Standards </li><p>
3GPP, IETF, 3GPPr5, 3GPPr6, 3GPP SIP extensions.

</p><li>SIP and IMS </li><p>
IMS architecture, SIP interfaces.

</p><li>Server functions </li><p>
Registration, home and away, location and directory services, stateful and stateless servers.

</p><li>SIP servers </li><p>
P-CSCF, I-CSCF, S-CSCF, PSTN gateways

</p><li>SIP registration in the IMS </li><p>
SIP REGISTER, IMS identities, registration process, P-CSCF discovery, S-CSCF assignment, IMS subscriber and IMS registrar signalling flow. IMS routing in the registration process. Re and De-registration.

</p><li>SIP sessions in the IMS </li><p>
SIP INVITE, Establishing IMS SIP sessions, User at home network, user roaming, IMS offer answer architecture, SIP preconditions, QoS, reserving resources, IMS bearer network interactions, IMS subscriber and IMS service signalling flow. Typical call flows.

</p><li>SIP services in the IMS </li><p>
IMS specifications, IMS service procedures, call scenarios, call services. IMS multimedia related procedures. IMS presence, IMS messaging, IMS conferencing, IMS PoC.

</p><li>SIP-T </li><p>
SIP and the PSTN, URIs and ENUM, NAPTR, SRV, ISUP numbers and URI mapping, IAM and INVITE, SIP to PSTN/ISUP mapping, PSTN/ISUP to SIP mapping, PSTN to PSTN over SIP. MIME media types for ISUP, DTMF transmission, CLIP and CLIR in SIP, ring tone, split gateways

</p><li>SIP-I </li><p>
ISO standards, translation versus tunnelling.

</p><li>IMS SIP extensions </li><p>
Security (RFC 3310, 3329), Resource reservation (RFC 3312), Media authorisation (RFC 3313), SigComp (RFC 3320), P Headers (RFC 3325, 3455), Mobile registration (RFC 3327, 3608), Reg event (RFC 3680), Preconditions (RFC 4032)

</p><li>Security </li><p>
IMS security architecture, identities, HTTP digest, TLS. Affect of security on SIP media sessions.
</p>
      </ul>

SIP in IMS training course description
The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This advanced course looks at the use of SIP in the IMS.
What will you learn
Describe the role of SIP in the IMS.
Explain how SIP works in the IMS
Describe the SIP architecture in the IMS.
Explain how SIP and SDP are used in basic IMS procedures.
SIP in IMS training course details
Who will benefit:
Technical telecommunications staff. 
Prerequisites:
 SIP for engineers.
Duration
2 days 
SIP in IMS training course contents
Introduction

SIP review, SIP elements, Simple SIP call flow, What is IMS? Why IMS? Why SIP in the IMS? SIP and IMS relationship. 
Standards

3GPP, IETF, 3GPPr5, 3GPPr6, 3GPP SIP extensions. 
SIP and IMS

IMS architecture, SIP interfaces. 
Server functions

Registration, home and away, location and directory services, stateful and stateless servers. 
SIP servers

P-CSCF, I-CSCF, S-CSCF, PSTN gateways 
SIP registration in the IMS

SIP REGISTER, IMS identities, registration process, P-CSCF discovery, S-CSCF assignment, IMS subscriber and IMS registrar signalling flow. IMS routing in the registration process. Re and De-registration. 
SIP sessions in the IMS

SIP INVITE, Establishing IMS SIP sessions, User at home network, user roaming, IMS offer answer architecture, SIP preconditions, QoS, reserving resources, IMS bearer network interactions, IMS subscriber and IMS service signalling flow. Typical call flows. 
SIP services in the IMS

IMS specifications, IMS service procedures, call scenarios, call services. IMS multimedia related procedures. IMS presence, IMS messaging, IMS conferencing, IMS PoC. 
SIP-T

SIP and the PSTN, URIs and ENUM, NAPTR, SRV, ISUP numbers and URI mapping, IAM and INVITE, SIP to PSTN/ISUP mapping, PSTN/ISUP to SIP mapping, PSTN to PSTN over SIP. MIME media types for ISUP, DTMF transmission, CLIP and CLIR in SIP, ring tone, split gateways 
SIP-I

ISO standards, translation versus tunnelling. 
IMS SIP extensions

Security (RFC 3310, 3329), Resource reservation (RFC 3312), Media authorisation (RFC 3313), SigComp (RFC 3320), P Headers (RFC 3325, 3455), Mobile registration (RFC 3327, 3608), Reg event (RFC 3680), Preconditions (RFC 4032) 
Security

IMS security architecture, identities, HTTP digest, TLS. Affect of security on SIP media sessions.


Systems & Network Training

Network & Security

Network Engineer

Definitive SIP in the IMS for engineers

If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels.
Midweek attendance (online hypnosis training):
If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.
Weekend attendance (online hypnosis training):
Online hypnotherapy classes are held via Zoom, on two Saturdays per month, excluding August.
If you would like a full list of dates for the next course, please contact us.
Weekend online options start in March. If you start training with us in March, you will complete the Foundation level in June, and the Practitioner level the following January.
The days run from 9.30 am to 5 pm, with breaks mid-morning and mid-afternoon, and an hour for lunch.
We have an active equalities policy and welcome applications from all sections of the community.
Online courses prospectus



 
WHY MAKE HYPNOTHERAPY YOUR NEW CAREER?Perhaps others already confide their problems to you and you want to know how to help them? You may be seeking a more satisfying and fulfilling career, wanting to control your working hours or to have a practical and transportable skill to help you become self-employed.A hypnotherapist is, quite simply, someone who is trained to combine hypnosis and therapy to help those with personal problems. Hypnotherapists are not doctors or psychologists and do not work with serious mental illnesses. If you choose hypnotherapy as a career you'll be helping people with issues such as panic attacks, anxiety, stress, phobias, weight control and unwanted habits such as nail-biting or smoking.Hypnotherapy is an effective, rapid and results oriented therapy. In fact, research comparing many different studies of hypnotherapy has shown that on average smokers are over five times more likely to break the habit with hypnosis than by willpower alone.You’ll find more about the effectiveness of hypnotherapy, and what life as a professional hypnotherapist is like on our website. YorkshireHypnotherapy Training offers a friendly, practical and professional practitioner course which gives you all you need to begin a career as a professional hypnotherapist.







WHO ARE OUR STUDENTS?
Some want to take their lives in a different direction by investing in a challenging, rewarding and enjoyable new career.
Some already work as complementary therapists or in the caring professions and want to add a new set of skills to their existing knowledge.
Some want a part-time therapy practice to supplement their existing income, or to keep them active in retirement.
Some simply wish to improve their communication skills, and their understanding of themselves and others.
ABOUT PRACTITIONERLEVEL TRAININGThe Practitioner Course includes all you will need to practice as a professional hypnotherapist.It is completed in stages, four Foundation and sixDevelopment modules held over approximately a year, in a choice of attendance patterns to make learning as easy as possible. The monthly attendance option is held at weekends and allows you to learn whilst you continue in your present employment; the weekly half-day attendance option offers term time training within school hours and is especially convenient for those who need to fit their training around their family’s needs.Our small class size allows for plenty of personal attention. Over the course of your time with us, you will develop a sound theoretical knowledge and strong practical skills. Each module will offer a range of topics by way of tutor demonstrations and presentations, class discussion, and practical exercises.From time to time, we allow a small number of qualified hypnotherapists to attend our classes aspart of their ongoing professional development. This gives you the opportunity to work with, chat to and learn from people already working in the field.Our syllabus contains full details of the course content but, briefly, this includes
The history of hypnosis
Understanding what hypnosis really is, and debunking the myths
Ethical issues in therapy practice
Recognising when it’s not advisable to use hypnosis
The psychological theories underlying different therapeutic approaches
Building a professional relationship:communication and basic counselling skills
Suitable approaches for a wide variety of client problems
A range of therapeutic techniques drawn from both hypnotherapy and NLP
How to adapt and personalise these techniques to each individual client
How to plan a realistic and effective therapy programme
Creating a successful hypnotherapy practice after you qualify
In addition, we enrol practitioner level students on an externally validated specialist qualification which you receive in addition to your practitioner diploma. This is included in the fees you pay for the course.



YHT SYLLABUS
For Foundation level, you complete the first four modules only
Module One – Introduction to hypnosis
The history of hypnosis, Elman and Erikson
Contraindications and ethical considerations
What is hypnosis and how does it work?
The evidence for hypnotherapyBasic hypnotic inductionsLevels of trance and deepeners
Module Two – The therapeutic relationship
Building rapport: sensory preferences and non-verbal communication
Active listening and questioning skills
Developing your hypnotic skills
Module three – From hypnosis to hypnotherapy
Using hypnotic tests and convincers
Direct and indirect suggestion, metaphor
Developing a SMART therapy planOrganising your sessions
Working with motivation
Module four – Applying your skills to stress and related issues
Stress and anxietyPhobias and panic attacks
Dealing with abreactions and secondary gain
Basic skills assessmentModule five – Working with habits
Making audios and recordings
Rapid inductions
Neuroplasticity and how it affects behaviour
Unwanted behavioural habitsSmoking cessation


For practitioner level, you must complete all ten modules.
Module six – Self esteem / Weight control / Parts techniques
The development of the belief system
Working with confidenceImproving self-esteem
Parts techniquesWorking with weight control
Comparing CBT and analytical approaches
Module seven – Analytical hypnotherapy
Age regression and exploring the past life experience
Ego defence mechanisms
Working with the inner child
Advanced skills assessment
Module eight – Health and wellness
Hypnotic pain control
Working with serious illnesses
Childbirth and fertility
Autogenic training
Module nine –Introduction to wider skills
Working with groupsWorking with children
Gestalt and dream analysisFinal summation assessment and exam
Module ten – Business building
Record keeping and data protection
The professional body, CPD and supervision
Promoting your services, and the ASA guidelines
Self-care in self-employment
Graduation




COURSE STRUCTURE


Hypnotherapy in the UK is classed as a"complementary" therapy. It is not as strictly regulatedas other talking therapies such as counselling. There isa voluntary regulation agreement in place, and aTraining Standard.
The Training Standard, strictly speaking, only applies to in-person training, but we feel that all our students deserve the same high-quality training.
Our online courses, therefore, meet the same requirements regarding training hours, learning targets, and assessment as our in-person courses.
We believe this gives you peace of mind that our training will enable you to register with a professional body, get insurance and practice as a hypnotherapist.Whichever course you choose, you will be able to see clients online or in-person.
Our course covers a total of 450 hours of study including at least 120 hours of live training and 165hours of directed learning (homework). The rest is personal study and each month you will be given information to guide you on this.YHT offers a choice of attendance patterns.Whichever you decide on, the practitioner course is made up of ten, two-day modules, each of which takes roughly a month to complete. 
Monthly attendance: twenty weekend training days (two Saturdays per month).
Midweek attendance: one full day followed by thirty-eight half-days held once a week during term time. The midweek option may be a blended course (online and in-person students learning together).
Foundation-level students attend just the first fourmodules in either attendance format. 


ASSESSMENT


As said above, we elect to use the guidelines in the Training Standard for our online courses.
This says that you need to be evaluated on both your practical skills and your theoretical knowledge and that although some of this can be carried out by observation and feedback, it must also include case studies and exams.
At YHT we assess you on both homework and what you do in the class. Your tutor is primarily responsible for marking your work and monitoring your progress, but some of your written work and some of your practical work in the classroom will also be reviewed by a suitably qualified person who has not otherwise been involved in your training. This 'second opinion' acts as a kind of quality control for both you and your tutor, and you can meet our most regular independent assessors on the 'tutors' page of the website.
In our experience, being assessed in any way can be a worrying thought, especially if you haven’t taken any kind of test for some time. But imagine you were going to see a therapist; you would certainly want to know that they had proved that they had reached a good standard of skill and knowledge before being given a professional qualification. Your clients will be just the same.
This course aims to produce confident and effective therapists, so it will cover everything you need to know to pass, gradually building up your skills as your knowledge and experience grow
Time can be spent looking at study skills for anyone who feels they are a bit ‘rusty’ and we have a free ebook giving study tips which you can request through the website.
Your tutor will be there throughout to help and support you and can be contacted between classes if you feel you need additional guidance. 
If you have any concerns or questions about this, please get in touch.





SUPPORT DURING AND AFTER YOUR COURSE


We offer plenty of support during your course, and afterwards.
Time is set aside in every module for discussion of what you have learned so far, the practice you have been doing since the last class, and any other questions you might have.
You are free to phone or email your tutor for advice at any time between classes or to arrange a one-to-one tutorial.
We have a LinkedIn group and quarterly supervision meetings which both students and graduates are welcome to join.
Our Facebook page features articles, offers, courses and other items of interest to students and is also useful for those promoting a practice. 
Our support is ongoing after you finish your course. You can contact your tutor at any time in addition to any other supervision arrangements you might make.


ACCREDITATION & QUALIFICATIONS 
The Hypnotherapy Practitioners' course offered by Yorkshire Hypnotherapy Training has been assessed and validated at thePractitioner Level by the GeneralHypnotherapy Standards Council (UK). Our training is also recognised by the InternationalCertification Board of Clinical Hypnotherapist sand others. Please check the website for up-to-date accreditations.
Students can join any of the relevant accrediting bodies at the practitioner level once they graduate.
When you pass the Foundation level modules you will be given the interim award, the YHT FoundationCertificate in Hypnotherapy.
When you have also successfully completed the development section of the course, you will receive:
·The YHT Diploma in Professional Hypnotherapy(DipPH)
·The YHT Certificate of NLP skills (CertNLPS)
If you register as a practitioner with the GHR, you will also receive their Award, the GQHP.
In addition, you will receive a certificate for the externally validated course you have undertaken aspart of your independent study.



HEAD TUTOR 
My name is Debbie Waller. I had 15 years of experience as a voluntary advisor/counsellor for a national charity and was awarded a First Class degree from Leeds Metropolitan University before becoming qualified as a Hypnotherapist, StressManagement Coach and EMDR/BLAST practitioner.
As well as running a successful therapy practice and Yorkshire Hypnotherapy Training
I am a registered hypnotherapy supervisor and run several peer support groups as well as working one to one
I spoke at the UK Hypnosis Conference in London in November 2018 and I hope to return soon.
I am the author of 'The Metaphor Toolbox', 'TheirWorlds, Your Words' and 'The Hypnotherapist'sCompanion', and a co-author of the 'HypnotherapyHandbook', all available on Amazon in paper back and Kindle format.
I am a former editor of the HypnotherapyJournal.
I am the editor of and primary contributor to the online journal Hypnotherapy Training &Practitioner.
You can find out more about my qualifications and professional affiliations in therapy and in training on the website.

Yorkshire Hypnotherapy Training

Hypnotherapy

If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.

ONLINE HYPNOTHERAPY TRAINING

Practitioner Level (10 modules)

Foundation Level (4 modules)

Deposit

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 month of coaching for couples with reoccurring arguments session phone calls with both parties and better relationship couples training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Guidance pamphlet to each partner and problem solving weekly couples coaching and relationship guidance sessions. Intensive assessment of relationship and analyzation of negative areas of relationship</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Price on application (Call&nbsp;<a href="tel:0333443853" style="color: rgb(230, 230, 230); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(230, 230, 230);">0333443853</a>)</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/m-d-d-couple-argument-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/m-d-d-couple-argument-package/</a></p>

1 month of coaching for couples with reoccurring arguments session phone calls with both parties and better relationship couples training
Guidance pamphlet to each partner and problem solving weekly couples coaching and relationship guidance sessions. Intensive assessment of relationship and analyzation of negative areas of relationship
Price on application (Call 0333443853)


https://relationshipsmdd.com/product/m-d-d-couple-argument-package/

M.D.D COUPLE ARGUMENT PACKAGE (COUPLES)

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coach contacts your ex</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mediation</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Eliminate negative patterns from the relationship</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Date arranged at a 5-star venue</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gift package sent to the girlfriend</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 sessions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">45 mins per session</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><a href="https://relationshipsmdd.com/product/i-want-my-ex-girlfriend-back-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/i-want-my-ex-girlfriend-back-package/</a>

Coach contacts your ex
Mediation
Discuss issues
Relationship training
Eliminate negative patterns from the relationship
Date arranged at a 5-star venue
Gift package sent to the girlfriend
5 sessions
45 mins per session


https://relationshipsmdd.com/product/i-want-my-ex-girlfriend-back-package/

M.D.D I WANT MY EX GIRLFRIEND BACK PACKAGE (MEN DATING SERVICES$

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Life coaching package</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 Months relationship guidance</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(Relationship analysis ascertaining problem areas)</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship training programme</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Confidence and Styling / Beauty /Body confidence training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 Gym sessions per week (1 hour PT session)</strong></li></ul><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(The personal trainer will put together a bespoke package for individual this part of the package is optional)</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M.D.D Whats app Service inclusive in this package.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(Includes teeth whitening with celebrity dentist and 2x Harley Street beauty treatments)</strong></span></p><ul style="color: rgb(230, 230, 230); box-sizing: border-box;" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Get fit and healthy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overhaul your beauty regime</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work on improving you and moving</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On to a new improved you.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to be better in relationships and become a better partner.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Find out what your wants and needs are in a relationship.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Price on application</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/m-d-d-v-i-p-private-coaching-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/m-d-d-v-i-p-private-coaching-package/</a></p>

Life coaching package
3 Months relationship guidance
(Relationship analysis ascertaining problem areas)
Relationship training programme
Confidence and Styling / Beauty /Body confidence training
3 Gym sessions per week (1 hour PT session)
(The personal trainer will put together a bespoke package for individual this part of the package is optional)
M.D.D Whats app Service inclusive in this package.
(Includes teeth whitening with celebrity dentist and 2x Harley Street beauty treatments)
Get fit and healthy
Overhaul your beauty regime
Work on improving you and moving
On to a new improved you.
Learn how to be better in relationships and become a better partner.
Find out what your wants and needs are in a relationship.
Price on application


https://relationshipsmdd.com/product/m-d-d-v-i-p-private-coaching-package/

M.D.D. V.I.P. PRIVATE COACHING PACKAGE (V.I.P)

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 sessions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 separately</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 sessions with coach</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marriage counselling</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve arguments and problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strengthen marriage</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">One growth arena per session</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Love, respect, communication training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trust and loyalty strengthening</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Couples improvement programme</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">MDD Modern EFT techniques</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prevent a breakup</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enhance love and satisfaction in your relationship</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 hour x 5</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/save-my-marriage-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/save-my-marriage-package/</a></p>

7 sessions
2 separately
5 sessions with coach
Marriage counselling
Resolve arguments and problems
Strengthen marriage
One growth arena per session
Emotional intelligence training
Love, respect, communication training
Trust and loyalty strengthening
Couples improvement programme
MDD Modern EFT techniques
Prevent a breakup
Enhance love and satisfaction in your relationship
1 hour x 5


https://relationshipsmdd.com/product/save-my-marriage-package/

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