1475 Courses

Body language is a nonverbal language that is expressed through gestures, expressions, and movements. It is important to learn about body language if you want to communicate effectively since it completes the message delivered by the communicator. There are things you cannot express verbally but can be expressed through different movements which you can learn from this Body Language Skills Advanced Training Diploma. This course is for professionals who want to interpret body language expressed by clients and potential clients to understand their needs. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Body Language Skills Advanced Training Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Body Language Skills Advanced Training Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam - Body Language Skills Advanced Training Diploma 00:30:00 Final Exam Final Exam - Body Language Skills Advanced Training Diploma 00:30:00

Learn how to lead and manage effective change by aligning people through emotional engagement.

Learn how to cope with the stresses and strains of a busy organisation and be capable of effective human interaction with this Performance Management course. The way we react under pressure has a great impact on our lives, especially our work behaviour. This crucial and important course will teach you how to understand the challenges of stress and develop the right strategies to deal with it successfully. When you study the contents supplied by industry experts , you will be empowered to cope with the worst-case scenarios and still inspire others with leadership abilities. These online modules have been created to deal with each facet of work-related pressure and the steps needed to withstand them. This Performance Management course is a masterclass in techniques for enabling excellent communication, self-development, leadership, and resilience. From learning about the psychological impact of stress and pressure, and the physical symptoms that point toward mental health issues, you can make a real and significant difference to your workplace. Not only will you be taught coping mechanisms and resistance exercises, but you will also be made aware of UK HSE (Health Safety Executive) guidance for legal responsibilities and standards. Enrol now and look forward to a more satisfying period in work. Learning outcomes Understand the effects that pressure and stress can have on your performance Know the long-term effects of a stressful environment Discover the benefits of Cognitive Behavioural Therapy (CBT) Learn how to communicate during high-pressure incidents effectively Attain the ability to lead a team during a crisis Gain the skill to get the best out of people during a stressful moment Become an inspiration to a struggling team and improve their resilience Acquire knowledge about UK laws and regulations involving stress Description  The Performance Management Level 4 training course is delivered through Janets' online learning platform. Access the Performance Management Level 4 content from any internet-enabled device whenever or wherever you want to. The Performance Management Level 4 course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for This course is designed to support and improve the performance of those in an organisation that have the responsibility for leadership or stressful roles. Requirements The Performance Management Level 4 is open to all students and has no formal entry requirements. To study the Performance Management Level 4 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is ideal for team leaders or managerial staff who want to learn how to cope with stressful situations and improve their abilities under pressure. As such, it covers the following careers and roles: Team leaders Business owners and managers Frontline Operators Customer Care Specialists Human Resources Course Content Module 01: Understanding Pressure Understanding Pressure 00:13:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:13:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:19:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:17:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:30:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:11:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:23:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:28:00 Assignment Assignment - Performance Management Level 4 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Effective treatment and recovery Discover why some people become traumatised and not others, the cause of extreme traumatic stress responses, the wide range of trauma symptoms – and much more… Accredited CPD: 2.5 hours This clear, helpful online trauma awareness course with Ros Townsend, a highly experienced psychotherapist specialising in treating trauma, gives you a thorough understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post traumatic stress symptoms and how to help someone who is suffering. The clearest explanation of trauma I’ve ever had - thank you! Why take this course With the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with traumatic stress symptoms. Suffering from trauma – whether from a single incident or multiple events – can have a significant impact on a person’s mental and physical health. It can also greatly affect the lives of those around them. Understanding is key – recovery is possible Understanding what makes us vulnerable to becoming traumatised, how our brains react to distressing events, and why, how to spot trauma symptom, the coping strategies people employ, what needs to happen to enable recovery and when to see professional help, is essential if we are able to help people effectively. Jam-packed full of clear information, insights and tips, this online trauma course will clarify this and more for you, making you better equipped to help support recovery and build resilience – it is an essential course for anyone wishing to help traumatised children and adults successfully recover as quickly as possible, or for anyone wanting to better understand what’s happening to someone they care about. A well presented and taught online course, from a highly knowledgeable and engaging teacherMELANIE BEARNE – AFTER ATTENDING ROS' GUIDED IMAGERY WORKSHOP Live online version available The content of this course is also covered, along with further information and group break out sessions, on the live online course Trauma: Patterns from the Past – which gives you the additional benefit of being able to ask our expert tutor questions. What will you learn A clear understanding of what trauma is What’s happening in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others Why post-traumatic stress occurs and the many different ways it can present What makes something ‘a trauma’ The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood Why PTS symptoms can develop years after a traumatic event The fight or flight response – its impact on our brain and body, and why it can be triggered inappropriately Why some people freeze when faced with a traumatic event, and why we shouldn’t feel ashamed if we do The double whammy that comes with the ‘freeze’ response Why our brains evolved this way How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work What we all need as human beings to live emotionally healthy lives Spotting the ‘red-flag’ signs that you, or someone you care for, might need further support – and where to find effective help How best to support others suffering from the effects of trauma The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle The natural way we recover from distressing events How high emotional arousal impacts on our ability to think clearly Why post traumatic stress triggers seemingly inappropriately extreme fear reactions Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ The traumatic memories continuum The common elements of effective treatments for post traumatic stress (PTSD) Working holistically from the human givens approach An understanding of how the rewind technique works; its many advantages and applications How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms When to seek professional help What's included? Videos Life-long access CPD Certificate Who is this course suitable for? Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, including: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the information on this course hugely helpful. This course has been independently accredited by the internationally recognised CPD Standards Office for 2.5 hours of CPD training. Meet your tutor Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

A collection of my most popular courses and webinars to help you figure out how best to manage your fatigue challenge and move forwards towards a better level of wellness. Help for all stages of your journey - from the initial basics, to returning to work and figuring out when it's time to incorporate more movement and exercise. It also contains a webinar to share with your loved ones, so that they can better understand what you're going through. Contents £10 Communicating with others when you've got fatigue Course 4 Lessons Fatigue journeys vary from person to person - no two experiences are the same. But there's one challenging topic that seems to feature in most people's journeys at one time or another... communication! In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £75 Fatigue Reset: Crack pacing once and for all Course 32 Lessons View product £10 How to achieve a successful return to work Course 1 Lesson If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! View product £10 How to cope better with fatigue Course 2 Lessons A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery. View product £10 How to start exercising when you have fatigue Course 3 Lessons We hear how helpful it is to exercise for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. When *is* it the right time to start to feel confident about moving more and starting to exercise?In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £10 When a Loved One has fatigue...how to help them, and yourself. Course 5 Lessons A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too.View product

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Time Management 1 Day Training in Cardiff

Essential trauma awareness training on the causes, symptoms and best ways to treat PTSD Join our expert tutor live online to deepen your understanding of trauma and our responses to it – recovery is possible… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent online trauma course! I've worked with complex trauma for over 5 years and there was still plenty for me to take away...KAT MARLOW, PSYCHOTHERAPIST Why do some people become traumatised and others not? What makes an event traumatic? Why are the symptoms of trauma so many and varied? What happens if someone freezes – or experiences a shutdown or dissociative response – during a traumatic event? Live Online Training – Join Ros Townsend on Tues 16th April 2024 to find out the answers to these questions, and many more… You’ll also have time to ask your own questions and benefit from the group discussions. Once you’ve booked you’ll receive emailed confirmation – you’ll get your Zoom link the day before the event. Limited numbers – book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. This inspiring and helpful online course with Ros Townsend, a highly experienced psychotherapist and trainer who specialises in treating trauma, will give you a thorough, clear understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post-traumatic stress (PTS) symptoms, why we respond in different ways (fight, flight, freeze or shutdown/dissociation), how to help someone who is suffering, when to seek professional help – and more. Why take this course Suffering from trauma, whether from a single incident or multiple events spread over the course of many years, can have a significantly detrimental impact on a person’s mental and physical health, and their quality of life. It can also greatly affect the lives of those around them. Since the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with symptoms of post-traumatic stress which can, in themselves, be very frightening. Recovery is possible – understanding is key Understanding what causes PTSD symptoms, how our brains and bodies react to distressing events and what makes us vulnerable to becoming traumatised, are all key to successful recovery. This knowledge creates a firm foundation on which to build successful coping strategies and clarifies what needs to happen to enable successful self-help and recovery. During the day you will also gain a clear understanding of how to spot the ‘early warning signs’ of trauma, before they go on to affect further areas of someone’s life, which red-flag signs indicate that it is time to seek professional help, and how trauma specialists are able to help people recover, from even the most difficult times, effectively – and lots more. Jam-packed full of essential information and important insights, real-life case studies and tips, this trauma course clarifies the different ways trauma can impact on people, leaving you better equipped to help support recovery and build resilience. It is an essential course for anyone who works with distressed people or who wishes to support someone they care for in their recovery from trauma, or for those simply wishing to better understand what they, or someone they care for, are experiencing. You will have plenty of time to ask questions throughout the day as the course is designed as a balance between structured learning, group discussion and activities (it is a live, expanded version of our shorter online course: Understanding Trauma). Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What you will learn A clear understanding of what trauma is – and the different survival responses we have evolved to help us deal with it What happens in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others What makes something ‘a trauma’ What symptoms may indicate that someone has been traumatised Why post-traumatic stress (PTS) occurs and the many different ways it can present The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood, apparent over-reaction to non-threatening situations Why PTS symptoms can develop years after a traumatic event The fight, flight and freeze response – its impact on our brain and body, and why it can be triggered inappropriately Why experiencing trauma in a passive survival state – such as freeze, shutdown or a dissociative state – can affect an individual particularly deeply How high emotional arousal impacts on our ability to think clearly Why our brains evolved this way Why some people experience trauma in a passive survival state such as freeze, shutdown or a dissociative state – and why we shouldn’t feel ashamed or guilty if we do The double whammy that comes with the ‘freeze’ response Why some sufferers experience ‘shutdown’ or dissociation as a result of trauma – and how this can lead to feelings of shame or guilt Why anger and other strong emotions can follow when someone comes out of a shutdown state during recovery from trauma How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work Why post-traumatic stress triggers seemingly inappropriately extreme fear reactions The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ When to seek professional help – spotting the ‘red-flag’ signs that you, or someone you care for, might need further support Where to find effective professional help An understanding of how the rewind technique works; its many advantages and applications The common elements of all effective treatments for post traumatic stress (PTSD) How we need to adapt traditional approaches to treating trauma for those experiencing shutdown or dissociative symptoms in the present Working holistically from the human givens approach The natural way we recover from distressing events What we all need as human beings to live emotionally healthy lives How to best employ self-help strategies to support your own recovery or to help others’ suffering from the effects of trauma How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms A wonderfully informative course – I learned so much about traumaCOUNSELLOR Please note This live online training course is an expanded, live version of our shorter online course: Understanding Trauma. If you work with people with Complex Trauma, you may also like our attended workshops: Complex Trauma: Working effectively with challenging cases. Who this workshop is suitable for Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, such as: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists Anyone working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel Family members of a traumatised individual who wish to understand more about how they can support their recovery or help them to access support Individuals wanting to understand more about their own experience of symptoms relating to trauma and learn more about what effective support is available – you will find the information on this course hugely helpful. Please note As the course deals with the subject of trauma, participants should be aware that discussion of specifically chosen examples of trauma and PTS symptoms will take place, for illustrative purposes, during the day. These will be generic examples for teaching purposes, however, and will not go into unnecessary detail or be voyeuristic or inherently distressing. Participants on the course will not at any stage be expected or put under pressure to discuss or disclose details of any personal experiences of a traumatic nature that they may have had. Course Programme The ‘Trauma: Patterns from the Past’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am Introducing PTS 11.00am Comfort break and discussion 11.30am Understanding PTS 1.00pm Lunch break 1.45pm Red-flag signs – when to seek professional support 2.45pm Comfort break and discussion 3.00pm Self-help strategies 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Master mental health care with our Mental Health First Aid course. Learn to identify, assist, and understand mental health issues and their treatments.

Welcome to the Complete Strapi Course, where we will start from the basics and learn how to build and deploy a full app with custom features and a full plugin. We will be building our own developer blog application and learning how to deploy it with two different architectures and CI/CD pipeline. Basic knowledge of JavaScript and React is a requirement.