Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
5G training course description This course is designed to give the delegate an understanding of the technologies and interworking requirements of the next generation of cellular communications. It is not a definitive set of descriptions but a possibility of the final deployment. During the course we will investigate the 10 pillars for 5G, which will include various Radio Access Technologies that are required to interwork smoothly. Hence we will look at the 4G Pro features and other RATs. What will you learn List the ten pillars of 5G deployment. Explain the 5G Internet and Software Distributed Networks (SDN). Explain carrier aggregation, the mobile cloud and RAT virtualisation. Explain an overall picture of 5G architecture. 5G training course details Who will benefit: Anyone who is looking to work with next generation networks. Prerequisites: Mobile communications demystified Duration 3 days 5G training course contents Drivers for 5G 5G Road Map, 10 Pillars of 5G, evolving RATs, small cell, o SON, MTCm, mm-wave, backhaul, EE, new spectrum, spectrum sharing, RAN virtualisation. 4G LTE advanced features *MIMO, Downlink & uplink MIMO R8, MIMO technology in LTE advanced, Downlink 8-layer SU-MIMO, Downlink MU-MIMO, Uplink MU-MIMO, Uplink transmit diversity, Coordinated multi-point operation (CoMP), Independent eNB & remote base station configurations, Downlink CoMP, * Uplink Multi-Cell Reception. ICIC & eICIC ICIC, Homogeneous to heterogeneous network, eICIC, Macro-pico scenario, Macro-femto scenario, Time orthogonal frequencies. Almost Blank Subframe (ABS). Carrier aggregation Component carriers (CC), * CC aggregation, Intra-band contiguous solutions, Intra-band non-contiguous solutions, Inter-band non-contiguous solutions, CA bandwidth classes, Aggregated transmission bandwidth configurations (ATBC), Possible carrier aggregation configurations (Rel 9, 10 & 12). Enhanced Interference Mitigation & Traffic Adaptation (eIMTA) TDD UL-DL reconfiguration for traffic adaptation, Reconfiguration mechanisms, Interference mitigation schemes, Dynamic & flexible resource allocation. 5G architectures 5G in Europe, horizon 2020 framework, 5G infrastructure PPP, METIS project, innovation centre, 5G in North America, research, company R & D, 5G specifications. The 5G internet Cloud services, IoT & context awareness, network reconfiguration & virtualization support, hypervisors, SDN, the controller, service-oriented API, OpenFlow switches, SDN operation, SDN control for traffic flow redirection, OpenFlow controllers, how SDN works, application, control and infrastructure layers, a programmable network, how SDN & NFV tie together, SDN's downside, SDN orchestration, Mobility, architectures for distributed mobility management, MEDIEVAL & MEDIVO projects, a clean slate approach, mobility first architecture, network virtualization (VNet), INM, NetInf, ForMux, MEEM, GP & AM, QoS support, network resource provisioning, IntServ, RSVP, DiffServ, CoS, aggregated resource provisioning, SICAP, MARA, Emerging approach for resource over-provisioning, example use case architecture for the 5G internet, integrating SDN/NFV for efficient resource control, control information repository, service admission control policies, network resource provisioning, control enforcement functions, network configurations, network operations. Small cells for 5G Average spectral efficiency evolution, What are small cells? WiFi & Femto cells as candidate small-cell technologies, Capacity limits & achievable gains with densifications, gains with multi-antenna techniques, gains with small cells, Mobile data demand, approach & methodology, subscriber density projections, traffic demand projections, global mobile data traffic increase modelling, country level backhaul traffic projections, 2020 average spectrum requirement, Small cell challenges, backhaul, spectrum, automation. Cooperation for next generation wireless networks Cooperative diversity & relaying strategies, Cooperative ARQ & MAC protocols, NCCARQ & PRCSMA packet exchange, Physical layer impact on MAC protocol, NCCARQ overview, PHY layer impact, Performance evaluation, simulation scenario and results. Mobile clouds; technology & services for future communications platforms Mobile cloud, software, hardware and networking resources, Mobile cloud enablers, mobile user domain, wireless technologies, WWAN WLAN and WPAN range, Bluetooth, IEEE.802.15.4, software stacks, infrared, near field communications (NFC), store & forward vs compute & forward, random/linear network coding. Security for 5G communications Potential 5G architectures, Security issues & challenges in 5G, user equipment, mobile malware attacks, 5G mobile botnets, attacks on 4G networks, C-RNTI & packet sequence numbers based UE location tracking, false buffer status reports attacks, message insertion attacks, HeNB attacks, physical attacks, attacks on mobile operator's network, user data & identity attacks, DDoS attacks, amplification, HSS saturation, external IP networks.
RF fundamentals training course description Radio Frequency engineering is an important yet often overlooked area in today's wireless world. This course provides a grounding in RF theory and practice for wireless, cellular and microwave systems. What will you learn Explain the basics of RF. Describe RF propagation and antenna principles. Calculate propagation losses and link budgets. Test RF systems. RF fundamentals training course details Who will benefit: Those working with wireless, cellular and microwave systems. Prerequisites: None. Duration 2 days RF fundamentals training course contents What is RF? Definition of RF, RF wave characteristics: Frequency, wavelength, power, phase, impedance, RF history, radio signals, frequency bands, safety issues, legal issues. RF systems Microwaves, cellular/mobile RF, WLANs, other fixed wireless networks, basic RF components. Hands on Building a basic WLAN network. RF system components Transmitters: Antennas: Isotropic, Dipole, how antennas achieve gain. Modulation Schemes, bandwidth, AM, FM, FSK, PSK, QAM, QPSK, interference, performance. Hands on Interference and performance. Multiple access schemes FDMA, CDMA, TDMA, CSMA/CA. Wireless systems Cellular (GSM, UMTS), Wifi, WiMax, others: GPS, DBS, RFID, radar, Bluetooth. Hands on cellular. Spread Spectrum technologies Spread spectrum benefits and disadvantages, how it works, Direct Sequence, Frequency Hopping, hybrids. RF propagation Models, link budget, Smith chart, RF matching with the Smith chart. cell capacity, tradeoffs: power vs. bandwidth, free space, reflection, diffraction, multipath cancellation, propagation prediction and measurement tools. Hands on Smith charts. RF testing Why power rather than voltage/current, units of power, dB and dBm power conversions. Test equipment: signal generators, power meters, network analysers, spectrum analysers. RF test setups: return loss, insertion loss. Hands on RF testing.
Total NetFlow training course description A comprehensive hands on course covering NetFlow. The course starts with the basics of flows moving swiftly onto configuring NetFlow and studying the information it provides. What will you learn Describe NetFlow. Configure generators and collectors. Recognise how NetFlow can be used. Describe the issues in using NetFlow. Compare NetFlow with SNMP, RMON and sflow. Total NetFlow training course details Who will benefit: Technical staff working with NetFlow. Prerequisites: TCP/IP Foundation Duration 2 days Total NetFlow for engineers What is NetFlow? Flows. Where to monitor traffic. Hands on Wireshark flow analysis. Getting started with NetFlow NetFlow configuration. Hands on Accessing NetFlow data using the CLI. NetFlow architecture Generators and collectors. When flows are exported. NetFlow reporting products. SolarWinds. Hands on Collector software. NetFlow features and benefits Real time segment statistics, real time top talkers, traffic matrices. Hands on Traffic analysis with NetFlow. NetFlow issues NetFlow impact, agent resources, server resources, comparing NetFlow with SNMP, RMON and sflow. Hands on Advanced NetFlow configuration. Export formats Flow aging timers, NetFlow versions, export formats, templates, IPFIX. Hands on NetFlow packet analysis. NetFlow MIBs The NetFlow MIB, configuration, retrieving NetFlow statistics. Hands on Integrating NetFlow with SNMP.
Essential SDN training course description Software Defined Networking (SDN) has become one of the industries most talked technologies. This training course cuts through the hype and looks at the technology, architecture and products available for SDN along with looking at the impact it may have on your network. What will you learn Explain how SDN works. Describe the architecture of SDN. Explain the relationship between SDN and OpenFlow. Recognise the impact SDN will have on existing networks. Essential SDN training course details Who will benefit: Anyone wishing to know more about SDN. Prerequisites: None. Duration 2 days Essential SDN training course contents Introduction What is SDN? What is OpenFlow? SDN benefits. The SDN stack and architecture. SDN architecture SDN applications, SDN switches, SDN controllers, Network Operating Systems. Control plane, data plane. Control to Data Plane Interface (CDPI), Northbound interfaces. SDN components, control and data plane abstractions. Network Operating Systems Finding the topology, Global view, control program, configuration based on views, graph algorithm. OpenFlow Just one part of SDN. Open Networking Foundation, OpenFlow ports, Flow tables, OpenFlow Channels. The OpenFlow protocol, OpenFlow header, OpenFlow operations. OpenFlow versus OpFlex. SDN and open source OpenDaylight, OpenVSwitch, Open Networking Forum, Open Network Operating System. OpenStack Neutron. SDN implications Separation of control and data plane, NOS running on servers, Emphasis on edge complexity, core simplicity, OpenvSwitch, Incremental migration, importance of software. SDN vs NVF.
IT Security & Data Analysis Course - CPD Certified Open up your IT passion by unlocking our IT security course! Do you want to begin a career as a professional in IT security? Do you want to expand your knowledge about IT security? With the help of this IT Security course, you'll be more determined than ever to advance your professional career and broaden your knowledge in this IT security area. Although they sound similar, information security and IT security refer to different types of security. Information security refers to the practices and tools used to prevent unauthorised access to sensitive corporate data, whereas IT security is the protection of digital data through computer network security. Even though maintaining IT security may be expensive, a significant breach may cost a company far more. This IT Security Course will provide you with a solid foundation so that you can develop the confidence to become an expert in IT Security and acquire more sophisticated skills to fill in the gaps for increased effectiveness and productivity. If you think you have what it takes to enter this IT security field, an IT security course can help you with your initial training and job preparation. IT Security is ready with all the necessary data that is meant to instruct and direct people in the requirements for this position. Don't wait any longer. Enrol in our IT security course to become a certified IT security professional. IT Security & Data Analysis Course - CPD CertifiedCourse This IT Security: IT Security Course includes a FREE PDF Certificate. Lifetime access to this IT Security: IT Security Course Instant access to this IT Security: IT Security Course Get FREE Tutor Support to this IT Security: IT Security Course IT Security & Data Analysis Course - CPD Certified Unlock your career potential with our IT Security course! Ready to dive into the world of IT Security? Our comprehensive IT Security course equips you with essential skills to protect digital data and secure networks. You’ll gain expertise in areas like information security vs. IT Security, learning the differences and critical tools needed for each. This IT Security course prepares you to tackle real-world challenges, understand the financial impacts of security breaches, and become a trusted expert. Don’t miss out—enrol in our IT Security course today and set yourself on the path to becoming a certified IT Security professional! Who is this course for? IT Security & Data Analysis Course - CPD Certified Anyone who wants to work in the IT industry can take our It Security: IT Security course. Requirements IT Security & Data Analysis Course - CPD Certified To enrol in this IT Security Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our IT Security: IT Security Course. Be energetic and self-motivated to complete our IT Security: IT Security Course. Basic computer Skill is required to complete our IT Security: IT Security Course. If you want to enrol in our IT Security: IT Security Course, you must be at least 15 years old. Career path IT Security & Data Analysis Course - CPD Certified Many doors in the job market will be made available by the IT Security course. For instance, an IT technician, a cyber security analyst, or a penetration tester. The average salary for IT security professionals in the UK ranges between £60,000 and £100,000 per annum.
The Management's Guide to Understanding Risk Management Decisions in Cybersecurity and Information Technology (IT)!
Duration 3 Days 18 CPD hours This course is intended for Participants must possess a valid data centre training certificate such as CDCP or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC course. Overview After completion of the course the participant will be able to:1. Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines2. Understand the proper intent of the ANSI/TIA-942 Standard to avoid both over- and/or under-investment3. Align the selection of redundancy levels and infrastructure investments to the business requirements.4. Understand the criteria and requirements for a high-availability data centre design and how to effectively establish the data centre from the perspective of the ANSI/TIA-942 Standard5. Understand how the ANSI/TIA-942 Standard relates to various worldwide standards This course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations. Introduction to Data Centre Facilities About the ANSI/TIA-942 Life of the ANSI/TIA-942 Standard Relation to other standards Architectural Electrical Mechanical Telecommunication Areas under scope High level redundancy definitions Redundancy options (N, N+1 etc.) Fault tolerant Concurrent maintainability Compartmentalisation Examples of redundancy levels Data Centre Space PlanningData Centre TopologiesRecommendations for Energy EfficiencyArchitectural Site selection Parking Multi-tenant building Building construction Vapor barrier Roofing Floor loading Raised flooring Suspended/drop ceiling Hanging load Seismic Building Security & Safety Security CCTV Staffing Bullet/ballistic proofing Lighting Safety - Signage Building and Room Access Security checkpoints Entry lobby Doors and windows Exit corridors Shipping and receiving areas Room/Area Design Requirements Administrative offices Security offce Operations centre Restroom and break room UPS/Battery rooms Generator and fuel storage area Computer room Electrical Utility power - Substation - Feed requirements - Self-generation HT/HV switch gear Generator and fuel supply LT/LV switch gear - ATS - Alternatives to ATS UPS and batteries PDU STS Grounding Surge protection EPO Central power monitoring Load banks Testing Equipment maintenance - Preventive maintenance - Facility training programs Mechanical Environmental design - Temperature and humidity requirements - Contamination - Sources - Clean air - Pressurisation - Radio sources - Vibration - Water ingress Water cooled systems - Heat rejection - Chilled water system - Condenser water? - Make up water Air cooled systems HVAC control systems Plumbing - Pipe routing Fire suppression Water leak detection Telecommunications Network topology Redundancy level design Media and connectors Cabling pathways Detailed cabling design considerations Administration and labeling Cable testing Data centre fabrics Exam: Certified TIA-942 Design Consultant Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Earn up to 90k as a 'Network Engineer' or Your 100% Money Back Network outages cost UK businesses £100 billion annually. With over 50,000 open network engineer jobs paying £54,000 per year on average, skilled professionals are in high demand. Do you have what it takes to design, build, and protect company infrastructure? This Network Engineer Job Guarantee Programme is your all-in-one solution to learn networking skills from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a Network Engineer. By choosing our Network Engineer Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Network Engineer Job Guarantee Programme today and start your journey to becoming a successful Network Engineer! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Network Engineer Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Network Engineering experience, we will guide you towards honing your skills and developing a strong foundation in Network Engineering. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Network Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Network Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Network Security Level 2 Course 02: IGCSE ICT: Network Essentials Course 03: Computer Networks Security Course 04: CompTIA Networking Course 05: AWS Certified Cloud Practitioner Course 06: IT Support Technician Course 07: CompTIA A+ (220-1001) Course 08: CompTIA Network (N10-007) Course 09: CompTIA A+ (220-1002) Course 10: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 11: CompTIA PenTest+ (Ethical Hacking) Course 12: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 13: Cisco ASA Firewall Training Course 14: CompTIA Network+ Certification Course 15: Penetration Testing with OWASP ZAP: Mastery course Course 16: GDPR Data Protection Course 17: Data Center Training Essentials: Mechanical & Cooling Course 18: Cyber Security Awareness Training How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Network Engineer Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to Network Engineering. These courses will teach you the knowledge and skills required to become a successful Network Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about anything! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Network Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Network Engineering begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Network Engineering Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Network Engineering's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Network Engineering's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Network Engineering to automate tasks and analyse data for their businesses. Anyone with a keen interest in Network Engineering and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Network Engineer: £30,000 - £70,000 annually Network Security Analyst: £35,000 - £85,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually IT Support Specialist: £25,000 - £55,000 annually Cyber Security Consultant: £40,000 - £90,000 annually Systems Administrator: £30,000 - £75,000 annually Penetration Tester: £35,000 - £95,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included