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7923 Courses

Level 2 Certificate in HR & Employment Law

4.3(43)

By John Academy

Description: Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this Level 2 Certificate in HR & Employment Law can teach you more on the subject. The course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Course Preview Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: Level 2 Certificate in HR & Employment Law is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Businessman Recruitment Consultant Human Resource Manager Labour Relations Officer UKVI Officer Human Resource Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Employment Law Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in HR & Employment Law
Delivered Online On Demand9 hours 5 minutes
£11.99

Unconscious bias

By Underscore Group

Understand the biases we all have and the impact they can have in the workplace. Look at how to minimise their impact on others and the organisation. Course overview Duration: 1 day (6.5 hours) The purpose of this course is to help individuals understand and recognise their own unconscious biases, and to provide strategies on how to minimise the impact of those biases in the workplace. The course will provide an overview of what unconscious bias is, its prevalence and impact, and ways to mitigate its effects. Objectives By the end of the course you will be able to: Define unconscious bias and recognise different types of bias Understand how unconscious bias affects decision-making and behaviours in the workplace Identify their own unconscious biases Understand the impact of unconscious bias on individual and team performance Apply strategies to mitigate the effects of unconscious bias in the workplace Content Module 1: Introduction to Unconscious Bias Definition of unconscious bias History and prevalence of unconscious bias Different types of unconscious bias (e.g. affinity bias, confirmation bias) Module 2: Understanding the Impact of Unconscious Bias How unconscious bias affects decision-making and behaviours in the workplace Examples of unconscious bias in the workplace Impact of unconscious bias on individual and team performance Module 3: Recognising Your Own Unconscious Biases Identifying personal biases Tools to recognise and minimise unconscious biases Module 4: Mitigating the Impact of Unconscious Bias in the Workplace Best practices for reducing unconscious bias in the workplace Strategies for managerial and executive leadership to combat unconscious bias Tips for creating a culture of inclusion and diversity

Unconscious bias
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Minute Taking

5.0(1)

By LearnDrive UK

Minute Taking is an intensive course designed to teach participants the necessary skills to record accurate notes during meetings, as well as communicate and take notes in meetings effectively.

Minute Taking
Delivered Online On Demand1 hour
£5

FinTech

4.7(160)

By Janets

Register on the FinTech today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The FinTech is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The FinTech Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the FinTech, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Financial Technology - FinTech Introduction to Financial Technology - FinTech 00:10:00 Module 02: Exploring Cryptocurrencies Exploring Cryptocurrencies 00:10:00 Module 03: RegTech RegTech 00:10:00 Module 04: Rise of InsurTechs Rise of InsurTechs 00:10:00 Module 05: Big Data Basics: Understanding Big Data Big Data Basics Understanding Big Data 00:10:00 Module 06: The Future of Fintech The Future of Fintech 00:10:00 Assignment Assignment - FinTech 2 days, 11 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

FinTech
Delivered Online On Demand3 days
£25

Medical Writing

4.7(160)

By Janets

Register on the Medical Writing today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Medical Writing is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Medical Writing Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Medical Writing, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1. Introduction to Medical Writing Introduction to Medical Writing 00:24:00 Module 2. The Career of a Medical Writer The Career of a Medical Writer 00:20:00 Module 3. Medical Writing Essentials Medical Writing Essentials 00:20:00 Module 4. Reviews and Reports Reviews and Reports 00:24:00 Module 5. Medical Journalism and Mass Media Medical Journalism and Mass Media 00:28:00 Module 6. Medical Writing for Medical Professionals Medical Writing for Medical Professionals 00:32:00 Module 7. Medical Writing in Clinical Research Medical Writing in Clinical Research 00:28:00 Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Medical Writing
Delivered Online On Demand2 hours 56 minutes
£25

Hotel Revenue and Hospitality Management Diploma

4.5(3)

By Studyhub UK

The Hotel Revenue and Hospitality Management Diploma provides comprehensive training in hospitality management, covering various aspects such as front office operations, housekeeping, food and beverage management, service quality, marketing in travel and tourism, accounting, customer satisfaction, and e-hospitality technology. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Learn the processes involved in selection, recruitment, and training within the hospitality sector. Develop effective management skills for front office operations, housekeeping, engineering, and security. Gain insights into food and beverage operations management. Acquire knowledge of service quality management in the hospitality industry. Explore marketing strategies applicable to travel and tourism businesses. Understand accounting practices relevant to the hospitality sector. Focus on ensuring customer satisfaction in a hospitality setting. Learn about e-hospitality and the integration of technology in the hospitality industry. Why buy this Hotel Revenue and Hospitality Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Revenue and Hospitality Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Revenue and Hospitality Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Hotel Revenue and Hospitality Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Revenue and Hospitality Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Hotel Revenue Management Module 01: Fundamentals of Hotel Revenue Management 00:16:00 Module 02: Importance of Revenue Management 00:20:00 Module 03: Key Performance Indicator in Revenue Management 00:18:00 Module 04: Forecasting of Hotel Revenue Management 00:21:00 Module 05: Pricing of Hotel Revenue Management 00:22:00 Module 06: Profitable Distribution Strategy 00:07:00 Module 07: Overbooking Practices in Hotel Revenue Management 00:10:00 Module 08: How to Promote your Hotel 00:15:00 Module 09: Customer and Other Essential Factors 00:13:00 Module 10: The Future of Hotel Revenue Management in UK 00:21:00 Mock Exam Mock Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00

Hotel Revenue and Hospitality Management Diploma
Delivered Online On Demand7 hours 51 minutes
£10.99

Physical Education (PE) Teacher

4.5(3)

By Studyhub UK

The Physical Education (PE) Teacher course provides a comprehensive understanding of sports coaching, physical fitness, and management skills necessary for effective teaching. Covering psychological, motivational, and behavioral aspects of sports coaching, participants learn techniques and strategies for coaching popular sports. The course also addresses athlete nutrition, injury prevention, and rehabilitation, as well as handling children and parents in sports. With a focus on weight control and management, participants gain expertise in managing common and major sports-related injuries. Learning Outcomes: Develop a solid foundation in sports coaching principles and methodologies. Understand the psychological and motivational factors that impact sports performance. Master techniques for effective sports coaching and training. Enhance knowledge of physical fitness components and training methods. Acquire management skills to lead and organize sports coaching programs. Gain expertise in coaching popular sports and adapting strategies for different disciplines. Understand the importance of athlete nutrition and address dietary concerns. Learn comprehensive strategies for sports injury prevention, treatment, and rehabilitation. Why buy this Physical Education (PE) Teacher?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Physical Education (PE) Teacher you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Physical Education (PE) Teacher course is ideal for Aspiring physical education teachers looking to enhance their skills. Coaches and trainers seeking to improve their coaching techniques. Individuals interested in a career involving sports coaching and training. Parents and caregivers interested in understanding sports coaching principles. Sports enthusiasts looking to deepen their knowledge of sports science. Prerequisites This Physical Education (PE) Teacher was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Physical Education Teacher - Average Salary: £25,000 - £35,000 per year. Sports Coach - Average Salary: £20,000 - £30,000 per year. Sports Development Officer - Average Salary: £25,000 - £35,000 per year. Athletic Trainer - Average Salary: £25,000 - £35,000 per year. Fitness Instructor - Average Salary: £18,000 - £25,000 per year. Course Curriculum Module 01: Introduction to Sports Coaching Introduction to Sports Coaching 00:23:00 Module 02: Psychological, Motivational, and Behavioural Training for Sports Psychological, Motivational, and Behavioural Training for Sports 00:30:00 Module 03: Techniques for Sports Coaching Techniques for Sports Coaching 00:20:00 Module 04: Physical Fitness and Training Physical Fitness and Training 00:19:00 Module 05: Management Skills for a Sports Coach Management Skills for a Sports Coach 00:20:00 Module 06: Coaching for Popular Sports Coaching for Popular Sports 00:25:00 Module 07: Nutrition Concerns for Athletes Nutrition Concerns for Athletes 00:20:00 Module 08: Sports Injury Prevention and Rehabilitation Sports Injury Prevention and Rehabilitation 00:17:00 Module 09: Children and Parent in Sports Children and Parent in Sports 00:17:00 Module 10: Weight Control Management Weight Control Management 00:15:00 Module 11: Weight Loss Management Weight Loss Management 00:18:00 Module 12: Common Injuries Common Injuries 00:36:00 Module 13: Major Injuries Major Injuries 00:48:00 Assignment Assignment - Physical Education (PE) Teacher 00:00:00

Physical Education (PE) Teacher
Delivered Online On Demand5 hours 8 minutes
£10.99

Mastering Call Centre Essentials: A Comprehensive Online Training

4.5(3)

By Studyhub UK

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Mastering Call Centre Essentials: A Comprehensive Online Training
Delivered Online On Demand4 hours 30 minutes
£10.99

Learn Unity Game Development - Build Six Games with Unity 2023

By Packt

Get ready to dive into the exciting world of Unity game development and C# scripting! With a hands-on approach, you will craft a variety of thrilling 2D and 3D games using Unity and C#. Uncover the art of building and exporting games to the Android mobile platform. This course is tailor-made for someone who wants to learn Unity and C# through real-world projects.

Learn Unity Game Development - Build Six Games with Unity 2023
Delivered Online On Demand12 hours 3 minutes
£149.99

Sports Management Mini Bundle

By Compete High

The Sports Management Mini Bundle is built for those who think strategically about sport. With modules in coaching, agency, bodybuilding theory, first aid and data analysis, it’s an all-rounder for learners who enjoy performance metrics as much as they enjoy structured routines. Whether you're plotting performance growth or analysing athlete progress, this bundle keeps things sharp and informed. It offers insights into coaching strategies, physical development, and the data-driven side of managing sports—ideal for learners who prefer spreadsheets with their sports drinks. Learning Outcomes: Understand contract support and player-agent role responsibilities. Study bodybuilding foundations including muscle function and planning. Learn coaching techniques and team leadership structures. Explore data usage in performance and sports management. Identify first aid procedures for common sports-related injuries. Examine how analytical thinking supports athlete development goals. Who is this Course For: Learners interested in managing or supporting sports talent. Data-focused minds wanting sports metrics explained clearly. Individuals exploring structured coaching and fitness theory. Beginners looking into athlete development and progression tracking. Career starters with an interest in performance support roles. Sports fans curious about strategy, strength, and analysis. Professionals seeking insight into sports administration duties. Students who enjoy structure in athletic planning and performance. Career Path: Sports Data Analyst – £36,000/year Sports Agent – £41,000/year Bodybuilding Coach (Theoretical) – £27,500/year Athlete Liaison Assistant – £29,000/year Fitness Programme Planner – £30,500/year Sports Event Assistant – £26,000/year

Sports Management Mini Bundle
Delivered Online On Demand11 hours
£26.99