Duration 1 Days 6 CPD hours This course is intended for This course is for anyone who finds themselves needing to improve their negotiating skills in the workplace. Overview Develop the skills necessary for successful negotiation. Identify key negotiation concepts and strategies. Learn the key elements in preparing for negotiation to help ensure success. Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation. Identify what we bring to the negotiation table that could get in the way of successful negotiation. Generate options to getting to a shared agreement Prepare for and practice negotiating in a safe environment Being able to negotiate well is critical for any project professional. You need to clarify what you hope to gain from negotiating, as well as understand the other side?s objectives to reach a mutually beneficial result. This course provides essential tips on how to prepare for negotiation, including managing emotions and understanding what all parties contribute to the process. You will also learn the difference between positions and interests and how to bargain to generate options to find the win-win. The course provides an opportunity to apply concepts taught to a real-life situation and to practice negotiating in a safe environment. Note: This course will earn you 7 PDUs. 1 - Negotiation Overview Negotiation defined Negotiation strategies 3 Negotiation approaches Negotiation Process 2 - Preparing your Negotiation Mindset Mental models Personal values Forms of power Managing emotions Identifying your personal hot buttons Cooling down techniques 3 - Prepare for Negotiation Determine if negotiation is your best path Determine negotiation goal Collect relevant information Identify your BATNA Identify your interests under your position Build an effective environment Prepare your opening statements 4 - Negotiation Tips to Remember Before you Begin Negotiating Present your opening statement Exchange information - identify interests Bargain and generate options for mutual gain Finalize agreement & conclude negotiation Overcoming negotiation challenges
Duration 0.5 Days 3 CPD hours This course is intended for This course is primarily designed for business leaders, consultants, product and project managers, and other decision-makers who are interested in growing the business by leveraging the power of AI. Other individuals who wish to explore basic AI concepts are also candidates for this course. This course is also designed to assist students in preparing for the CertNexus AIBIZ⢠(Exam AIZ-210) credential. Overview In this course, you will identify ways in which AI can bring significant value to the business. You will: Describe AI fundamentals. Identify the functions of AI in business. Implement business requirements for AI. Artificial intelligence (AI) is not just another technology or process for the business to consider?it is a truly disruptive force, one that delivers an entirely new level of results across business sectors. Even organizations that resist adopting AI will feel its impact. If the organization wants to thrive and survive in this transforming business landscape, it will need to harness the power of AI. This course is designed to help business professionals conquer and move beyond the basics of AI to apply AI concepts for the benefit of the business. It will give you the essential knowledge of AI you'll need to steer the business forward. Lesson 1: AI Fundamentals Topic A: A Brief History of AI Topic B: AI Concepts Lesson 2: Functions of AI in Business Topic A: Improve User Experiences Topic B: Segment Audiences Topic C: Secure Assets Topic D: Optimize Processes Lesson 3: Implementing Business Requirements for AI Topic A: Identify Design Requirements Topic B: Identify Data Requirements Topic C: Identify Risks in Implementing AI Topic D: Develop an AI Strategy
Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Net-Zero Energy Buildings and Design Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Net-Zero Energy Buildings and Design course will set you up with a solid foundation to become a confident building designer or architecture and develop more advanced skills. This comprehensive Net-Zero Energy Buildings and Design course is the perfect way to kickstart your career in the field of net-zero energy buildings and design. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Net-Zero Energy Buildings and Design Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction The Context NZEB Definitions Thermal loads and energy use in buildings Steps to achieve NZEB goals Project Examples Global Road maps Who should take this course? This comprehensive Net-Zero Energy Buildings and Design course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of net-zero energy buildings and design. Entry Requirements There are no academic entry requirements for this Net-Zero Energy Buildings and Design course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning
Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients. JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy Overview Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The CYA Model of Preparation Preparing Your Content Learning the 4-Square to Holistic Content Delivery Getting Ready for the Seven C?s for Engagement Preparing for Yourself and Audience 2. Preparing Yourself and The Power of Your Delivery Understanding the Power of Delivery and Style Learning when to be Transparent in your Approach Understanding How You Shine Remotely vs. Face-to-Face Understanding Your Command Knowing What and When to Change Your Approach Building Better Efficacy and Confidence 3. Capturing, Building, and Connecting with the People You Engage Learning the Differences between Surface-Level Engagement and Deeper Connection Understanding the Four Levels of Audience to Build Relationships Developing Captivation Techniques with Engagement Establishing Clarity through Depth and Alignment Connecting Deeper and Establishing Trust 4. Going Beyond for Completeness Looking to the Future of Engagement, Technology, and Leadership Plotting Your Next Course for Delivery Using the Anchor Guide to Renew Your Approach Mapping the Next Steps Additional course details: Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Project Managers, Business Analysts, Business and IT stakeholders working with analysts Overview Provide a solid foundation for applying business process modeling principles and best practices with BPMN Demonstrate how to solve practical business problems using BPMN Business Process Diagrams (BPDs) Students will learn to map business processes easily and efficiently using the industry standard - BPMN which stands for Business Process Modeling Notation from the Object Management Group (OMG). Students will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out their organization. Introduction What is Business Process Modeling? What is Business Process Modeling Notation (BPMN)? Benefits of BPMN An Overview of Governance An overview of governance Key governance questions to ask What happens if you don?t have effective governance? Mapping the Business Problem Define a strategic outcomes map Define a Business model and relevant processes Modeling Simple BPMN Structures When do you use BPMN? What are simple BPMN structures? AS-IS vs. TO-BE modeling Modeling Complex BPMN Structures What are complex BPMN structures When to use complex BPMN structures Analyzing Process Models Identifying poor process models Creating process models that everyone can understand Identify criteria for a well-defined process Process Mapping vs. Process Modeling Determine when to create a process map Determine when to create a process model Asking the four ?Ares? Additional Resources Learning about BPMN 2.0 More useful BPMN links BPMN 2.0 free editors
Duration 1 Days 6 CPD hours This course is intended for This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Force.com platform, including practical application of the skills and concepts noted in the exam objectives below. Overview When you complete this course, you will be able to:Describe the structure of the exam and the exam?s objectives.List the most heavily weighted exam objectives.Describe key features of the Force.com programming languages, including: Apex, SOQL, SOSL, and Visualforce.Explain important Force.com concepts, such as the testing framework, governor limits, and the save order of execution.Explain the ALM of a Salesforce development project. By covering the details around the exam objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key topics. A mock exam at the end of the course will help you assess your readiness. Introduction to the Course and the Exam Introduction to AW computing Introduction to the Platform Developer I certification Salesforce FundamentalsLogic & Process Automation (Part 1) Working with Formulas and Rollup Summary Fields Working with Basic Constructs in Apex Working with SOQL Working with SOSL Working with DML Working with Exceptions and Governor Limits Logic & Process Automation (Part 2) Working with Apex classes Working with Apex triggers Describe the save order of execution User Interface Working with Visualforce Pages Working with Visualforce Controllers Working with the Lightning Component Framework Testing Describing the Testing Framework and Requirements Creating Test Data and Tests Executing a Test Testing Considerations Debug & Deployment Tools Debugging Deploying Certification Preparation Resources
Ready to go from plumbing tools to full-site operations? The Commercial Plumber Mini Bundle prepares you for employment in complex commercial environments—from office blocks to shopping centres to industrial complexes. Designed around Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management, this bundle connects you to where the jobs really are. If you want to be the kind of commercial plumber that employers fight to keep, now is the time to invest in yourself. Don’t let this opportunity get snapped up while you wait. Description The Commercial Plumber Mini Bundle was created to help candidates break into and thrive within the commercial plumbing space. These are jobs where Plumbing must intersect with Electrical Safety Management, where large teams require real Site Management discipline, and where Project Management is not a bonus—it's a necessity. Commercial clients expect more than pipes fixed. They want safe, certified, compliant technicians who understand Puwer and can lead or support site operations. That’s why this bundle places equal weight on Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management. Employers want individuals who know how to work across departments, collaborate safely, follow protocol, and still deliver technical excellence. Hiring managers are scanning for candidates with exactly these areas on their CV. This is your moment to stand out. Invest in your future while positions are still open. FAQ Q: What makes this bundle right for commercial plumbing? A: It focuses on Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management—all essential for larger-scale works. Q: Are commercial plumbing jobs growing? A: Yes. Especially for professionals who understand Puwer, Site Management, and Electrical Safety Management. Q: How is this bundle different from basic plumbing training? A: It covers beyond-the-tools essentials like Project Management, Site Management, and Puwer. Q: Will it help me get hired faster? A: Most likely. Candidates with Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management credentials get shortlisted more often. Q: Will it suit contractors and self-employed plumbers? A: Yes. Especially when working on commercial tenders that demand Project Management and Site Management skills. Q: Can I use this for career advancement? A: Definitely. It equips you with the credentials to move beyond basic jobs. Q: Is it suitable for full-time workers? A: Yes—it’s built for flexibility without sacrificing quality. Q: Is this bundle time-sensitive? A: It is. Early access ensures you’re ahead of the competition.
The aim of this course is to guide you to use Photoshop CC, an industry-leading image editing application and help you become an Adobe Certified Associate. With this course, you will discover the basics of digital imaging-from working with multiple images to customising the Photoshop interface according to your needs. Learn to use different Photoshop tools to edit, crop and retouch photos, without compromising the highest-quality output. This course also illustrates the most productive methods to perform common tasks and explains how to work efficiently and excellently with Adobe Photoshop. Furthermore, master the critical features such as adjustment layers, blend modes, filters, and so much more, and unveil the secrets of nondestructive editing using Smart Objects. On completion, you will be empowered and able to instantly get the image results you want and consider yourself as a creative professional. Your Learning Goals: Discover all the tools and features that loaded with Photoshop CC 2019 and get the image results you want. Learn different kinds of Selection techniques Work with images and combine images together seamlessly. Explore the most efficient ways to perform common editing tasks and retouching like a pro. Know the advantage and disadvantage of various image file formats. Learn useful keyboard shortcuts and smart practices to export and share images. Build confidence and be comfortable in using Adobe Photoshop CC. Develop all the skills needed to design your own graphics from start to finish. Who is this Course for? This endorsed Photoshop CC 2019 MasterClass is ideal for those who have prior experience and practical knowledge in this field and would like to build on their skills to work their way up to a senior-level role. Those who are new to HR and want to expand their knowledge of fundamental principles and procedures will also find this course beneficial. This course is a complete introduction to the fundamentals of HR management and will benefit newcomers in this industry who are looking to add new skills to their CV. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Why learn Photoshop? 00:03:00 How to study from this course 00:03:00 Getting an Adobe Certification 00:05:00 Basics Basics Chapter Introduction 00:01:00 Working with Images 00:10:00 User Interface 00:11:00 Navigation 00:09:00 Image Size and Resolution 00:08:00 Cropping Images 00:10:00 Color Modes 00:06:00 Layers Layers Chapter Introduction 00:01:00 Layers Essentials 00:14:00 Layers panel 00:11:00 Special Layers 00:13:00 Layer Styles 00:07:00 Blend Modes 00:07:00 Drawing Drawing Chapter Introduction 00:01:00 Brush Tool Essentials 00:17:00 Creating Custom Brush 00:14:00 Vector Shapes 00:17:00 Tranformations Transformations Chapter Introduction 00:01:00 Tranformations Essentials 00:15:00 Special Transformations 00:10:00 Selections Selections based on color and contrast 00:16:00 Selections based on color and contrast 00:24:00 Advanced Selection Techniques 00:12:00 Complex Selection Project 00:16:00 Masking Masking Chapter Introduction 00:01:00 Non-destructive Workflow 00:24:00 Pixel Masks 00:16:00 Vector Masks for Geometric Shapes 00:10:00 Vector Masks for Organic Shapes 00:07:00 Smart Objects Smart Objects Chapter Introduction 00:01:00 Smart Objects Essential 00:09:00 Vector Smart Objects 00:07:00 Linked Smart Objects 00:11:00 Smart Filters 00:15:00 Adjustment Layers Adjustment Layers Chapter Introduction 00:01:00 Adjustment Layers Essentials 00:10:00 Tonal Adjustments 00:15:00 Color Adjustments 00:19:00 Contrast Adjustments 00:10:00 Retouching Retouching Chapter Introduction 00:01:00 Healing Brushes 00:14:00 Clone Stamp Tool Essentials Part 1 00:23:00 Liquify Filter 00:11:00 Content-aware Techniques 00:13:00 Dodge and Burn Tools 00:15:00 Portrait Retouching project 00:25:00 Photo Restoration project 00:14:00 Advanced Clone Stamp Tool Techniques 00:13:00 Bridge and Camera RAW Chapter Introduction 00:01:00 Bridge Integration 00:08:00 Adobe Camera RAW 00:05:00 Type Type Chapter Introduction 00:01:00 Working with Text 00:15:00 Formatting Text 00:10:00 Creative Techniques with Text 00:18:00 Save and Export Chapter Introduction 00:01:00 Saving Your Work 00:09:00 Creating Print-ready PDFs 00:12:00 Saving Files for the Web 00:08:00 Workflows Workflows Chapter Introduction 00:01:00 Timeline Panel 00:12:00 3D Layers 00:15:00 Lightroom Integration 00:10:00 User Experience Design 00:04:00 Photoshop Mobile Apps 00:13:00 New Features in CC 2018 Variable and SVG Fonts 00:06:00 Updated Brushes panel 00:03:00 Brush Smoothing 00:07:00 Symmetrical Painting 00:02:00 Curvature Tool 00:04:00 Select & Mask 00:03:00 Improved Upscaling with Preserve Details 2.0 00:05:00 General Improvements 00:04:00 Conclusion 00:01:00 CC 2019 New Features Content-Aware Fill Workspace 00:06:00 Painting Improvements 00:07:00 Frame Tool 00:15:00 Updated behaviours 00:10:00 Conclusion Prepare for the Adobe Certified Associate exam 00:09:00 Build Your Portfolio 00:05:00 Exercise Files Exercise files - Photoshop CC 2019 MasterClass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00