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54560 Courses

Law & Paralegal at QLS Level 6

4.7(26)

By Academy for Health and Fitness

Statistical data shows that the legal industry in the UK is growing at an exceptional pace, with an estimated market value of £35 billion. Paralegals play a critical role in this industry and are in high demand. To meet this growing demand, we are proud to offer our Law & Paralegal course, designed to equip you with the skills and knowledge necessary to succeed in this exciting field. This Diploma in Law & Paralegal at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Our comprehensive Law & Paralegal course curriculum covers everything from key legal terminology and communication skills to criminal law and conflict resolution. You will learn about the legal workplace, human rights, and professional conduct and ethics, providing you with a well-rounded understanding of the industry. By the end of the Law & Paralegal course, you will be fully prepared to tackle common paralegal legal matters and meet the mandatory knowledge fields. Through our Law & Paralegal course, you will develop a deep understanding of the legal industry, which will prepare you for a variety of exciting career opportunities. Whether you are interested in working for a law firm or in-house legal department, our Law & Paralegal course will provide you with the foundation you need to succeed. After this Law & Paralegal course, you will be able to learn: Develop a thorough understanding of the legal workplace and professionals Acquire a deep knowledge of law and legal systems, including criminal and property law Learn effective communication skills for paralegals Understand key legal terminology and concepts Develop skills in conflict resolution and human rights Understand the professional conduct and ethics required of paralegals Why Prefer This Law & Paralegal at QLS Level 6 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Law & Paralegal at QLS Level 6exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Law & Paralegal course is for: Individuals interested in pursuing a career in the legal industry Individuals who want to develop a strong foundation of knowledge in law and legal systems Those who seek to improve their communication and conflict resolution skills Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Paralegal - £23,000 - £35,000 per year Legal Assistant - £18,000 - £30,000 per year Compliance Officer - £25,000 - £45,000 per year Court Clerk - £18,000 - £30,000 per year Legal Secretary - £18,000 - £30,000 per year Law Enforcement Officer - £25,000 - £45,000 per year Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Law & Paralegal at QLS Level 6 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Law & Paralegal at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Law & Paralegal at QLS Level 6
Delivered Online On Demand4 weeks
£105

Safe Use of Hand Held Power Tools

By Vp ESS Training

This ESS course is suitable for operatives who during the daily activities have to use power tools. By the end of the course delegates will have an understanding of the correct operational procedures of power tools. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Safe Use of Hand Held Power Tools
Delivered In-Person in Aberdeen + 9 more or UK WideFlexible Dates
£700

Law of Contracts at QLS Level 5

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Law of Contracts at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Law of Contracts at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Law of Contracts at QLS Level 5 course. Due to Law of Contracts at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Law of Contracts at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Law of Contracts at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Law of Contracts at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Law of Contracts at QLS Level 5 course. This Law of Contracts at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Law of Contracts at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to UK Laws Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities of Contact Laws Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Laws Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Laws and Regulations for International Trade Module 13: Remedies for Any Contract Breach Here is the curriculum breakdown of the Law of Contracts at QLS Level 5 course: Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Law of Contracts at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Law of Contracts at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Law of Contracts at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Law of Contracts at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Law of Contracts at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Law of Contracts at QLS Level 5
Delivered Online On Demand3 weeks
£105

Level 3 Certificate for Introduction to Securities & Investment - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Introduction to Securities & Investment Mega Bundle** Introduction to Securities & Investment Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Introduction to Securities & Investment package online with Studyhub through our online learning platform. The Introduction to Securities & Investment bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Introduction to Securities & Investment course provides complete 360-degree training on Introduction to Securities & Investment. You'll get not one, not two, not three, but twenty-five Introduction to Securities & Investment courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Introduction to Securities & Investment courses are yours for as long as you want them once you enrol in this course This Introduction to Securities & Investment Bundle consists the following career oriented courses: Course 01: Investment: Complete Investing Course Course 02: Fundamentals of Corporate Finance Course 03: Investment Banking Operations Professional Course 04: Finance: Financial Risk Management Course 05: Economics Level 2 Diploma Course 06: Finance Law Fundamentals: Legal Aspects of Financial Transactions Course 07: Financial Reporting Course 08: Capital Budgeting & Investment Decision Rules Course 09: Raise Money and Valuation for Business Course 10: Financial Analysis Methods Course 11: Tax Strategy and Financial Planning for Beginners Course 12: Understanding Financial Statements and Analysis Course 13: Financial Management Professional Training Certification Course 14: Diploma in Accountancy Course 15: Cashflow Management and Forecasting Course 16: Real Estate Investment and Property Management Diploma Course 17: Financial Trading Certification and Risk Management Diploma Course 18: Stock Trading Diploma Course 19: Stock Market Day Trading Strategies Course 20: Navigating Corporate Tax Return Procedures in the UK Course 21: International Banking: Global Operations and Cross-Border Transactions Course 22: FinTech Course 23: Cryptocurrency: Wallets, Investing & Trading Course 24: Anti Money Laundering (AML) Course 25: Security Management and Fraud Prevention Training In this exclusive Introduction to Securities & Investment bundle, you really hit the jackpot. Here's what you get: Step by step Introduction to Securities & Investment lessons One to one assistance from Introduction to Securities & Investment professionals if you need it Innovative exams to test your knowledge after the Introduction to Securities & Investment course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Introduction to Securities & Investment courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Introduction to Securities & Investment certificate and transcript on the next working day Easily learn the Introduction to Securities & Investment skills and knowledge you want from the comfort of your home The Introduction to Securities & Investment course has been prepared by focusing largely on Introduction to Securities & Investment career readiness. It has been designed by our Introduction to Securities & Investment specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Introduction to Securities & Investment Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Introduction to Securities & Investment bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Introduction to Securities & Investment Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Introduction to Securities & Investment Elementary modules, allowing our students to grasp each lesson quickly. The Introduction to Securities & Investment course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Securities & Investment training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Introduction to Securities & Investment Progression : CISI Level 3 Certificate for Introduction to Securities & Investment, CISI International Introduction to Investment Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Introduction to Securities & Investment course, all you need is - A smart device A secure internet connection And a keen interest in Introduction to Securities & Investment Career path You will be able to kickstart your Introduction to Securities & Investment career because this course includes various courses as a bonus. This Introduction to Securities & Investment is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Introduction to Securities & Investment career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Certificate for Introduction to Securities & Investment - CPD Approved
Delivered Online On Demand6 days
£279

Decision Making and Problem Solving: In-House Training

By IIL Europe Ltd

Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

Decision Making and Problem Solving: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,295

Decision Making and Problem Solving (In-Person)

By IIL Europe Ltd

Decision Making and Problem Solving (In-Person) We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Getting Started Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

Decision Making and Problem Solving (In-Person)
Delivered In-Person in LondonFlexible Dates
£1,295

Attraction Marketing Online Training Course

By Lead Academy

Attraction Marketing Training Course Overview Are you looking to begin your attraction marketing career or want to develop more advanced skills in attraction marketing? Then this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and help you to develop your expertise in attraction marketing. This attraction marketing online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a sales manager or business manager. The attraction marketing online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a sales manager or business manager. This comprehensive attraction marketing online training course is the perfect way to kickstart your career in the field of attraction marketing. This attraction marketing online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a sales manager or business manager or want to learn more skills on attraction marketing but unsure of where to start, then this attraction marketing online training course will set you up with a solid foundation to become a confident sales manager or business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This attraction marketing online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive attraction marketing online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of attraction marketing. Entry Requirement There are no academic entry requirements for this attraction marketing online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This attraction marketing online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction to Attraction Based Marketing Attraction Based Marketing Strategies Funnels and the Principles of Attraction Why THEIR Story Beats Yours Building Trust in a Trust-Free World Balancing Your Marketing Mix Measuring Your Results Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Attraction Marketing Online Training Course
Delivered Online On Demand
£25

Customer Service Skills - Video Training Course

4.3(43)

By John Academy

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Skills - Video Training Course
Delivered Online On Demand1 hour 51 minutes
£22

Quality Assurance for Good Laboratory Practice

By Research Quality Association

Course Information A must-have programme for Quality Assurance auditors stepping into or honing their role within a Good Laboratory Practice (GLP) environment, this course offers invaluable, expert guidance for crafting a robust and efficient GLP audit programme. What will I learn? A solid regulatory foundation underpinning quality assurance activities Clarity on the roles of Quality Assurance, management, and study director within the framework of Good Laboratory Practice principles Enhanced efficacy in inspections and audits Heightened compliance with Good Laboratory Practice standards for your facility Unique insights into governmental monitoring activities within the GLP sphere. This course is structured to encourage delegates to Discuss and develop ideas Solve specific problems Examine particular aspects of GLP. Tutors Tutors will be comprised of (click the photos for biographies): Cate Ovington Director, The Knowlogy Group Ltd Jane Elliston Senior Quality Assurance Auditor, Battelle UK Shona Ross Head of QA, Tower Mains Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:15 Good Laboratory Practice Standards and Regulations An insight into the background and history of Good Laboratory Practice. 09:45 Principles of Quality Assurance What is the role and responsibilities of QA in GLP. Maintaining the independence of QA and what is an audit. 10:30 Break 10:45 Standard Operating Procedures GLP requirements and QA involvement. 11:30 Study Plans GLP requirements and QA involvement. 12:05 QA Programme Risk based programme, what are study, process and facility audits. 13:00 Lunch 14:00 Inspections Attitudes, techniques and attributes. 14:40 Workshop 1 - Facility and Process Inspections An exercise in inspection planning and preparation for inspections. 15:15 Break 15:30 Workshop 1 - Feedback 15:45 The Auditor and Audit Conduct Attitudes, attributes and techniques. 16:30 Panel Session An opportunity for delegates to put questions to the panel of speakers. 17:15 Close of Day Day 2 09:00 Workshop 2 - A Mock Audit 10:45 Break 11:00 Workshop 2 - Feedback 11:30 Auditing the Study Report Techniques and methods for the QA audit of the study report. 12:00 Record Keeping and Data The impact of GLP on data and records management. 12:40 Lunch 13:25 Data Integrity A look at the OECD GLP guidance document; the expectations of the regulators and the involvement of QA - Where QA adds value. 14:15 Workshop 3 - Amendments to Study Plan and Deviations from the Plan What are they? What is the difference between them? How are they controlled? 15:00 Workshop 3 - Feedback 15:15 Break 15:30 Regulatory Compliance GLP Monitoring Authority monitoring for compliance with Good Laboratory Practice. 16:15 Panel Session An opportunity for delegates to put questions to the panel of speakers. 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Learn

Quality Assurance for Good Laboratory Practice
Delivered In-PersonFlexible Dates
£858 to £1,112

Import/Export Course

By Compliance Central

If you're looking to get into the lucrative field of international trade, our import/export training course is for you. Our course covers everything from basic concepts to advanced strategies-all in a convenient online format that's easily accessible anytime, anywhere. And with real-world examples, you'll gain invaluable knowledge that can be applied immediately in your career. We aim to help you take your business and career to another level, which is why we explain each of the modules excellently. So, go through our modules and learn how to get started in the highly profitable world of international trade. Furthermore, you will get the chance to acquire more about the vast array of products and services that can be traded internationally and the rules and regulations governing these activities. The course will also introduce you to the world of customs and excise and explain how to avoid pitfalls when importing or exporting goods. This Import/Export is all you need to become successful in the Import/Export field. So, without wasting any more time, join our exclusive Import/Export course now What you will discover are the following: Describe import and export. Learn to organise activities for import and export. Get the benefits from commodities for your import-export firm. Find your customers with targeted marketing. Know more about how to market, distribute, and search. Acquire the procedure of controlling the supply chain and documents. Get a detailed idea of pricing, payment, and delivery policies that should be reviewed and implemented. Deepen your idea of essential trading tools. Course features Comprehensive curriculum covering all aspects of import/export Accredited CPD course Online course format for convenience and accessibility Real-world examples and practical exercises Dedicated instructors providing around-the-clock support Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course contains advanced and latest curriculum study modules: Introduction to Import Export Organising the Import Export Operation Products for Your Import Export Business Target the Marketing and Find Your Customers Searching, Marketing, and Distribution Documentation and Supply Chain Management Pricing, Payment and Shipping Procedure Necessary Tools for Trading CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training is ideal for the following: Business owners wish to expand internationally. Organisations involved in exports want to increase employee expertise in export documentation. People who want to work in international commerce. Export managers who wish to learn the procedures and documents to satisfy their foreign clients. Management students who want to increase their knowledge of international trade to succeed in interviews. Executives in export operations. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Supply chain Administration. Logistics Administration. Student export and import. Executive in purchasing or procurement. Agent for contracts. These career opportunities are getting around £24,000 - £32,000 per annum in the UK Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Import/Export Course
Delivered Online On Demand3 hours
£12