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759 Courses

Dealing with Difficult Situations with Confidence

By Dickson Training Ltd

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Dealing with Difficult Situations with Confidence
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry

Sales closing and price negotiation skills (In-House)

By The In House Training Company

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

Sales closing and price negotiation skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

NASM Certified Nutrition Coach (CNC)

5.0(13)

By Platinum Training Institute

The NASM Certified Nutrition Coach (CNC) is your education solution for guiding clients toward optimal nutrition choices for health- and wellness-related outcomes. The course arms you with evidence-backed nutrition science that has been peer-reviewed by multiple experts in the industry. It also teaches you how to use behavior change and coaching strategies with your clients to develop long-lasting weight loss and healthful nutrition habits.

NASM Certified Nutrition Coach (CNC)
Delivered Online On Demand
£500

Estate Agent Accredited Career Bundle Course

By Training Express

This comprehensive Estate Agent course caters to professionals such as Estate Agents, Real Estate Investors, Brokers, Development Managers, Property Managers, and Sales Administrators. It equips you with the necessary skills and knowledge to excel in the field of estate agency. The course covers a wide range of topics, including an in-depth exploration of the real estate industry and its history in the UK. You will receive detailed insights into property listing, letting, and selling, property law, taxation, VAT, property management, roles and responsibilities, as well as facilities management. To thrive in a competitive market, you will also learn about the marketing mix, fundamentals, techniques, and approaches. Job Responsibilities of an Estate Agent in the UK: Assisting clients in buying, selling, and renting properties Conducting property valuations and market analysis Marketing properties and arranging property viewings Negotiating offers and facilitating property transactions Providing expert advice on property prices, legal matters, and market trends Building and maintaining relationships with clients and stakeholders Keeping up-to-date with industry regulations and best practices Skills needed to be successful as an Estate Agent: Excellent communication and interpersonal skills Strong negotiation and sales abilities Good knowledge of the local property market Attention to detail and organizational skills Ability to work independently and as part of a team Proficiency in technology and online platforms Problem-solving and decision-making capabilities Expected Salaries for Estate Agents in the UK: Entry-level: £15,000 - £20,000 per year Experienced: £25,000 - £40,000 per year Senior or specialised roles: £50,000+ per year Key Features of Estate agent Career Bundle CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Estate agent Courses Details Course 01: Estate Agent: Property Listing, Letting, and Sales The comprehensive Estate Agent diploma course provides a detailed understanding of the real estate sector and the key roles within it. It covers skills and career paths, as well as the history of the UK property industry. Course 02: Property Law and Taxation for Accountants and Lawyers The Property Law and Taxation for Accountants and Lawyers course offers in-depth knowledge of property law and tax regulations in the UK. It is ideal for aspiring Property Accountants, Lawyers, Estate Agents, and real estate professionals. Course 03: Property Taxation and VAT The Property Law, Taxation & VAT course provides a comprehensive understanding of property-related taxation and VAT regulations. It covers the nature of the field and your key roles within it. Course 04: Property Management Ideal for those interested in property management, the Property Management course covers essential skills and knowledge. It explores the UK property market, the role of a Property Manager, and fundamental duties such as property listing, letting, and marketing. Course 05: Facilities Management Diploma The Facilities Management Diploma is designed to provide a formal qualification for individuals aspiring to work in facilities management. It covers duties, responsibilities, and core skills required for success in this field. Course 06: Property Development The Property Development Diploma equips learners with the knowledge and skills necessary for a career in property development. It focuses on the competitive property market and prepares individuals to excel in this industry. Course 07: Negotiation Skills The Negotiation Skills course teaches the techniques and stages of effective negotiation used by experienced professionals in various business settings. Course 08: Sales Skills Develop professional sales skills through this comprehensive training course. It covers winning over clients, closing deals efficiently, delivering engaging presentations, and mastering advanced body language techniques for building strong relationships. Course 09: Effective Communication Strategies Enhance your communication skills and master effective strategies for workplace conversations and interactions through this course. Course 10: Body Language The Body Language course provides essential nonverbal communication skills for business success and personal development. It covers various aspects of body language, including detecting lies, conveying messages through facial expressions, and exuding confidence in professional situations. Course 11: Presentation Skills The Presentation Skills course is essential for anyone looking to deliver successful work presentations. It teaches techniques to engage the audience, create compelling content, and make a lasting impact. Course 12: Marketing Designed for marketing professionals or individuals interested in marketing careers, this course covers marketing techniques, fundamentals, approaches, customer communication, and more. Course 13: COVID-19 Awareness Course The COVID-19 Awareness Course provides up-to-date information and statistics regarding the novel coronavirus. It covers health and safety guidelines aimed at reducing the risk of infection. Accreditation This Estate agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Estate Agent - Essential Skills training bundle, is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Real Estate Analyst Real Estate Broker Requirements No prior degree or experience is required to enrol in this course. Career path This Estate agent Course will help you to explore avariety of career paths in the related industry, including: Estate Agent Property Sales Consultant Lettings Negotiator Property Manager Real Estate Broker Property Valuer Property Development Manager Commercial Property Agent Land and New Homes Sales Consultant Residential Sales Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Estate Agent Accredited Career Bundle Course
Delivered Online On Demand
£100

Complete French Course for Beginners

5.0(1)

By Course Gate

Embark on your journey to learn French with our comprehensive beginner course. Master basic vocabulary, grammar, and conversational skills. Perfect for beginners and those seeking to start from scratch.

Complete French Course for Beginners
Delivered Online On Demand5 hours 5 minutes
£11.99

British Sign Language (BSL) Level 1 & 2

4.8(9)

By Skill Up

Dive into the vibrant world of British Sign Language (BSL) Level 1 & 2. Unlock essential communication skills, career opportunities, and inclusive interactions with British Sign Language (BSL). Start your journey to fluency today!

British Sign Language (BSL) Level 1 & 2
Delivered Online On Demand15 hours
£15.99

British Sign Language (BSL) Level 1 & 2 Course

By NextGen Learning

Overview 'Language is the blood of the soul.' - Geoffrey Lewis Did you know a recent study revealed a 75% increase in job postings requiring British Sign Language (BSL) proficiency over the past year? The 'British Sign Language (BSL) Level 1 & 2' course is your gateway to mastering an essential communication skill that can significantly enhance your personal and professional life. This British Sign Language (BSL) Level 1 & 2 course improves your ability to communicate effectively and opens up many career opportunities in diverse fields. Enrolling in 'British Sign Language (BSL) Level 1 & 2' equips you with the knowledge to engage in meaningful interactions and make a positive impact in the lives of others, fostering inclusivity and understanding in every conversation. This empowerment will advance your personal growth and contribute significantly to building a more inclusive society. Description The 'British Sign Language (BSL) Level 1 & 2″ course offers a comprehensive introduction and deep dive into the world of BSL. Starting with the fundamentals, you will quickly progress from learning the alphabet and finger spelling to more complex aspects, such as full conversational abilities and advanced storytelling. The British Sign Language (BSL) Level 1 & 2 course is structured to build your skills progressively, ensuring a solid grasp of both Level 1 and Level 2 BSL. You will learn vital vocabulary for daily interactions, covering topics from family and home to work and leisure activities. British Sign Language (BSL) Level 1 & 2 Course exercises enhance your understanding of various signs and their uses in different contexts. Including dialogues and stories, both with and without voice, helps refine your fluency and comprehension, preparing you for real-world BSL usage. By the end of the British Sign Language (BSL) Level 1 & 2 course, you will be proficient in BSL and capable of effective and nuanced communication within the deaf community. Learning Outcomes: Master the basics of BSL, including fingerspelling, numbers, and everyday vocabulary. Develop the ability to conduct entire conversations in BSL, enhancing personal and professional interactions. Understand and use complex BSL grammar and sentence structures. Learn to describe a variety of topics, such as weather, hobbies, and directions, using BSL. Acquire the skills to interpret and tell stories in BSL without using voice. Engage in advanced dialogues and understand subtleties within BSL. Sign up for 'British Sign Language (BSL) Level 1 & 2' today and start your journey towards becoming a proficient BSL communicator! Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? Individuals interested in learning a new language. Healthcare, education, and customer service professionals seek to improve their communication skills. Friends and family members of deaf or deaf sign language users Is anyone interested in a career in sign language interpretation or related fields? Community workers and social workers who interact with diverse groups. Enthusiasts of inclusive communication and cultural diversity. Requirements The British Sign Language (BSL) Level 1 & 2 course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of British Sign Language (BSL) Level 1 & 2, without any fuss. Career Path These British Sign Language (BSL) Level 1 & 2 courses will be beneficial for anyone looking to pursue a career as: BSL Interpreter Special Education Teacher Communication Support Worker Community Engagement Coordinator Diversity and Inclusion Officer Customer Service Representative Sign Language Tutor Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:

British Sign Language (BSL) Level 1 & 2 Course
Delivered Online On Demand8 hours 40 minutes
£25

Diploma in Medical Law - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Medical Law - Level 5 (QLS Endorsed)
Delivered Online On Demand6 hours
£15

Politics for British Diploma Course

By One Education

Do you feel left out of political conversations and want to participate more actively? Politics for British is the comprehensive course that can help you gain a deeper understanding of politics. With 25 modules covering a wide range of topics, you'll have a solid foundation in the basics of politics and the intricacies of different political ideologies. Imagine being able to confidently participate in political conversations with your colleagues, friends, and family. You'll be able to understand the different political parties, the role of pressure groups, and the nature and sources of the British constitution. You'll also learn about different political ideologies like liberalism, socialism, and nationalism. Plus, you'll gain insights into the US political system and the constitutional framework of the US government. Learning Outcomes: Understand the basics of politics, democracy, and participation Recognise the role of elections, referendums, and political parties in the UK and US Gain insights into different political ideologies and pressure groups Develop a deeper understanding of the UK constitution and the role of parliament, prime minister, and cabinet Understand the role of the judiciary and devolution in the UK political system Gain a comparative approach to political systems in the UK and the US This course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Meet the Accreditation The CPD Certification Service (CPD UK) assures the Politics course training and learning activities are relevant, reliable, and upto date. Why People Enrol this Course From One Education: Access the course through our dedicated online learning platform 24/7 access to tutor support This course is packed with interactive course content Affordable prices and high-quality training Complete the course 100% online, from any internet-enabled device Flexible course deadlines with full access to the course for one year This masterclass is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Politics course is the perfect place to kickstart your dream career. On this course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Course Curriculum: Politics Module 01: Introduction to Politics What is Politics Defining Politics: A Few Opinions Deductive and Inductive Theories of Politics Can Politics Be a Science? The Political Importance of the State A Typology of the State State and sovereignty Module 02: Democracy and Participation Introduction to Democracy Forms of Democracy Advantages and Disadvantages of Direct Democracy and Representative Democracy The Case for Reform of The UK Democratic System Voter Turnout Party Membership Is There a Crisis of Participation? What Should Be Done to Reform the System? Suffrage Module 03: Elections and Referendums Different Electoral Systems First Past The Post (FPTP) Advantages of FPTP Disadvantages of FPTP Additional Member System (AMS) Advantages of the Additional Member System (AMS) Disadvantages of the Additional Member System (AMS) Single Transferable Vote (STV) Module 04: Political Parties Political Parties The Functions and Features of Political Parties in The UK's Representative Democracy The Funding of UK Political Parties Established Political Parties The Development of a Multi-Party System Various Factors That Affect Party Success Module 05: Pressure Groups Pressure Groups Functions of Pressure Groups Classifying Pressure Groups Methods Used by Pressure Groups Factors in The Success and Failure of Pressure Groups Pressure Groups, Society and Democracy Think Tanks, Lobbyists and Celebrities Module 06: The European Union The Development of The European Union Map of the European Union The Aims of The European Union The European Union's values A Single European Market Economic, Social and Territorial Cohesion An Economic and Monetary Union Module 07: The Nature and Sources of The British Constitution What Is A Constitution? The Development of The Constitution The Nature and Theory of The Constitution The Five Main Sources of The UK Constitution Module 08: Parliament The History and Status of Parliament Parliamentary Sovereignty The Structure of The UK Parliament and Its Office Holders The Structure of The House of Commons The Structure of The House of Lords Legislation The Legislative Process How Effective Is The UK Parliament Today? Module 09: The Prime Minister and Cabinet The Executive The Prime Minister What Is The Role Of The Prime Minister? Who Becomes Prime Minister? How Powerful Is The Prime Minister? The Cabinet Cabinet Ministers Cabinet Meetings Cabinet Committees The Cabinet Office Module 10: The Judiciary The Nature of The Senior Judiciary The Supreme Court Why Was The UK Supreme Court Established? What Functions Does The Supreme Court Perform? The Appointments Process Of The Supreme Court Key Doctrines and Principles That Underpin The Work Of The Supreme Court The Power of The UK Supreme Court Module 11: Devolution Devolution Origins of Devolution The Scottish Parliament and Government The Welsh Assembly and Government The Northern Ireland Assembly and Executive The Impact of Devolution on UK Politics Module 12: Liberalism Core Idea Individualism Freedom or Liberty The State: A 'Necessary Evil' Rationalism Equality and Social Justice Liberal Democracy Module 13: Conservatism Historical Overview Core Ideas and Principles Authoritarian Conservatism Paternalistic Conservatism Libertarian Conservatism National Conservatism Module 14: Socialism Historical Overview Core Ideas and Principles Types of Socialism Revival of Socialism? Module 15: Nationalism Historical Overview Core Ideas and Principles Types of Nationalism Module 16: Feminism Historical Overview Core Ideas and Principles Types of Feminism Module 17: Multiculturalism Historical Overview Core Ideas and Principles Types of Multiculturalism Module 18: Anarchism Anarchism Historical Overview Core Ideas and Principles Types of Anarchism Module 19: Ecologism Ecologism Historical Overview Core Ideas and Principles Types of Ecologism Module 20: The Constitutional Framework of US Government The Nature of The US Constitution The Principles of The US Constitution and Their Effectiveness Today Module 21: The Legislative Branch of Government: Congress The Structure of Congress The Functions of Congress The Changing Powers of Congress Module 22: The Executive Branch of Government: President Formal Sources of Presidential Power as Outlined in The US Constitution and Their Use Informal Sources of Presidential Power and Their Use The Executive Office of the President (EXOP) Relationships Between The Presidency and Congress Relationships Between The Presidency And The Supreme Court Limitations on Presidential Power and Why This Varies Module 23: The Judicial Branch of Government The Nature and Role of The Supreme Court The Appointment Process for The Supreme Court Factors Influencing The President's Choice Of Nominee The Role of Judicial Activism and Judicial Restraint The Protection of Civil Liberties and Rights in The US Today The Effectiveness of The Supreme Court in Protecting Rights Module 24: The Electoral Process and Direct Democracy Electoral Systems in The USA Campaign Finance Key Ideas and Principles of The Democratic and Republican Parties Conflicts and Tendencies Interest Groups in The USA Module 25: Comparative Approaches Theoretical Approaches Similarities and Differences in The Constitution Legislatures: Congress and Parliament President and Prime Minister: Five Key Constitutional Differences Judiciary and Civil Rights How is this Course assessed? To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Politics course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Politics course is ideal for British citizens who want to gain a deeper understanding of UK politics Individuals who want to participate actively in politics Students of politics or related fields Anyone interested in politics or pursuing a career in public service Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path Political Analyst (£30,000 - £60,000) Public Relations Officer (£22,000 - £45,000) Political Researcher (£24,000 - £42,000) Political Campaign Manager (£25,000 - £50,000) Lobbyist (£22,000 - £70,000) Civil Servant (£20,000 - £80,000) Diplomat (£27,000 - £80,000)

Politics for British Diploma Course
Delivered Online On Demand3 weeks
£12

The Complete Product Management Fundamentals

By Packt

Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.

The Complete Product Management Fundamentals
Delivered Online On Demand3 hours 13 minutes
£82.99