3141 Courses

Course Description Enrich your knowledge from the bite-size Performance Management: Part 2 course. In this course, you will learn the benefits, principles and styles of communication. You will also learn how to communicate effectively under pressure situations. In addition, you will have the opportunity to learn about leadership and improve your skills as a leader. This Performance Management: Part 2 course will also help you understand team resilience and its challenges. This course will also familiarise you with work-related stress and HSE standards. To improve your performance management capabilities, join the course today! Learning outcome  Learn the principles of communication Improve effective communication skills under stressful situations Understand leadership and develop skills required as a leader Familiarise yourself with team resilience and HSE standards How Much Do Managers Earn? Senior - £63,000(Appx.) Average - £41,000(Appx.) Starting - £31,000(Appx.) Requirement Our Performance Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Performance Management: Part 2 Module 01: Effective Communication Under Pressure: Part 1 00:30:00 Module 02: Effective Communication Under Pressure: Part 2 00:11:00 Module 03: Leadership Under Pressure 00:17:00 Module 04: Team Resilience to Work Under Pressure 00:23:00 Module 05: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:28:00 Assignment Assignment - Performance Management: Part 2 00:00:00

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*** 24 Hour Limited Time Flash Sale *** Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that a recent study by the CIPD found that 80% of UK businesses identified strong administrative skills as a key factor in employee performance? Effective communication and organisation are crucial for any successful office, but do you have the skills to excel? This comprehensive bundle equips you with the essential tools to become a valuable asset in any administrative role. Learn the latest techniques in office management, master the art of minute taking, and gain expertise in document control. Develop your communication skills through dedicated modules on team building, effective emailing, and body language. Finally, solidify your understanding of compliance and risk management. Key Features of the Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Skills and Administration Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Body Language in the Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss out on this opportunity! Boost your career with this 8-course bundle and set yourself apart in the competitive professional world. This bundle guarantees you a solid foundation and a pathway to upskilling yourself with theoretical, yet extremely essential knowledge. Learning Outcomes of Office Skills, Minute Taking, Document Control Gain a strong foundation in essential office administration tasks. Develop effective minute-taking skills to accurately capture key meeting points. Implement best practices for document control and organisation. Foster strong team dynamics through collaborative strategies. Master the art of clear and concise communication in written and verbal formats. Understand compliance and risk management principles to ensure workplace efficiency. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Office Skills Get a free student ID card with Office Skills Training program (£10 postal charge will be applicable for international delivery) The Office Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills course materials The Office Skills comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Skills and Administration Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168.) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals aspiring to develop advanced office skills and administration knowledge. Professionals who wish to improve their minute-taking and document control abilities. Team leads or managers who aim to boost their team building and communication skills. Anyone interested in learning about compliance, risk management, and the importance of body language at work. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 - £35,000 per annum. Executive Assistant - £30,000 - £45,000 per annum. Document Controller - £22,000 - £30,000 per annum. Compliance Manager - £40,000 - £70,000 per annum. Risk Management Specialist - £30,000 - £60,000 per annum. Certificates Advanced Diploma in Office Administration & Skills at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

***24 Hour Limited Time Flash Sale*** Office Management, Minute Taking and Document Control-Endorsed Certificate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the fast-paced environment of the UK workplace, efficient office management is paramount. Did you know that, according to a recent survey, about 83% of UK businesses emphasised the need for skilled office managers to boost productivity? Are you prepared to enhance office efficiency and handle documentation like a pro? This Office Management bundle is designed to elevate your administrative and management skills, setting you apart in the professional world. You'll learn effective office management techniques, master the art of minute-taking, and gain expertise in document control. Develop strong communication skills to build successful teams and navigate complex projects. Additionally, gain a solid understanding of compliance and risk management to ensure your organization operates smoothly. Finally, learn strategies to conquer workplace disorganization and create a more productive environment. Key Features of the Office Management, Minute Taking and Document Control-Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Management, Minute Taking and Document Control-Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Management and Administration Diploma QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Mastering Organizational Chaos In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Management, Minute Taking and Document Control-Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to enhance your professional profile and open doors to new career prospects. Enroll in the Office Management, Minute Taking, and Document Control Bundle today and unlock a world of possibilities! Learning Outcomes of Office Management Implement effective office management strategies and administrative best practices. Develop proficiency in minute-taking and accurate record-keeping. Establish robust document control systems for efficient information management. Foster strong team collaboration and effective communication skills. Analyze compliance and risk management principles for organizational success. Implement strategies to overcome organizational chaos and enhance productivity. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Management Get a free student ID card with Office Management Training program (£10 postal charge will be applicable for international delivery) The Office Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Management course materials The Office Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Management and Administration Diploma Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking to enhance their office management and administration skills. Individuals interested in developing expertise in minute-taking and executive training. Document control professionals aiming to strengthen their knowledge and skills. Team leaders and managers looking to improve team dynamics and communication. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager: £25,000 - £45,000 per year Executive Assistant: £28,000 - £45,000 per year Document Controller: £23,000 - £40,000 per year Compliance Officer: £30,000 - £50,000 per year Team Leader: £25,000 - £40,000 per year Communications Specialist: £25,000 - £45,000 per year Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Office Management at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Communication Skills Master Class for Life Unlock the secrets to effective communication and transform your personal and professional life! Communication is not just about speaking. It's an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively. Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it's acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.  Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success! What Will You Learn? Strategies for clear and effective communication in any situation. Techniques to confidently talk to anyone, anywhere. Crafting compelling stories that captivate and inspire audiences. Skills to influence others and become a thought leader. Understanding and utilising body language for better interactions. Tailoring communication skills for successful job interviews. Mastering the art of public speaking and presentation. Who Is This Course For? This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for: Aspiring professionals seeking to enhance their career prospects. Entrepreneurs aiming to improve their business communication. Individuals looking to boost their interpersonal skills. Teachers and trainers wanting to engage their audience more effectively. Anyone who wishes to excel in personal and professional communication. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Take this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including: Corporate Communication Manager: £35,000 - £65,000 Public Relations Specialist: £24,000 - £50,000 Human Resources Manager: £30,000 - £60,000 Sales Manager: £25,000 - £70,000 Public Speaking Coach: £30,000 - £60,000 Marketing Executive: £20,000 - £45,000 Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

20-in-1 Diploma Bundle | Gifts: ! Free CPD PDF + Transcript | Lifetime Access

Gain essential knowledge and practical skills to provide effective care for patients with stomas with our "An Understanding of Stoma Care" course. Learn how to maintain stoma health and support patients through their journey.

Gain comprehensive knowledge and practical skills in seizure first aid and rectal paraldehyde administration with our course. Ideal for caregivers, healthcare professionals, educators, and individuals.