6202 Courses

Description: This course will start by helping you realise that in the beginning with your new locally established business, you will struggle with almost everything. This includes the struggles in business etiquette. Business etiquette is very important since this will help you boost your business. You will then be able to impart these business etiquettes to your employees so that your business will succeed. In this course, you will be guided with the book of business etiquette. With that, you will learn the how successful businessman behave and how they succeed. You will also be able to put the value of courtesy and apply it to your business. You will also know the proper table manners and learn how to handle telephone and front doors etiquettes. This course will help your morals and manners. Who is the course for? Businessmen, Entrepreneur, and Professionals who are in the Business Industry People who have an interest in starting up a Cake Decorating business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Etiquette Diploma a useful qualification to possess, especially to people with careers in: Businessmen Business Consultants Business Development Managers Entrepreneurs Human Resource Manager Strategist. Business Etiquette Diploma BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Mock Exam Mock Exam-Business Etiquette Diploma 00:20:00 Final Exam Final Exam-Business Etiquette Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Negotiation Skills: Negotiation Skills Course Online Transform Your Future with Our Level 5 Negotiation Skills Course! Are you ready to elevate your career with advanced negotiation skills? Our Level 5 Negotiation Skills course is specifically designed to enhance your negotiation skills, empowering you to navigate any situation with confidence. In this comprehensive course, you will master key negotiation skills, learning effective techniques that can be applied in real-world scenarios. Each module focuses on developing your negotiation skills through engaging content and practical exercises. Unlock the secrets of successful negotiation skills with insights from industry experts. Our Level 5 Negotiation Skills course will provide you with the tools to refine your negotiation skills and achieve outstanding results. Join us today and take the first step toward mastering your negotiation skills. With our Level 5 Negotiation Skills course, you’ll gain the confidence and expertise needed to excel in any negotiation. Don’t wait—enroll now and elevate your negotiation skills to new heights! Special Offers of this Negotiation Skills: Negotiation Skills Course: This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course 24/7 Support Available to this Negotiation Skills: Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills Course] Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills Course consist of 12 detailed modules In our Level 5 Negotiation Skills course, you will develop essential negotiation skills that will transform your approach. Each module enhances your negotiation skills, focusing on practical applications of negotiation skills. You’ll engage in exercises designed to improve your negotiation skills and boost your confidence in negotiation skills. Mastering negotiation skills opens doors to success in all aspects of negotiation skills. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is ideal for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Negotiation Skills: Negotiation Skills Course. Be energetic and self-motivated to complete our Negotiation Skills: Negotiation Skills Course. Basic computer Skill is required to complete our Negotiation Skills: Negotiation Skills Course. If you want to enrol in our Negotiation Skills: Negotiation Skills Course, you must be at least 15 years old. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller

Persuade your audience through storytelling

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

Description: Numerous sales representatives are so busy trying to 'sell' their items and services that they sometimes miss completely what the purchaser needs. Our advanced selling skills course is designed to prepare the existing sales people at various levels with the necessary administration abilities to accomplish sales target delivery, through the efficient use of various sales channels such as telesales campaigns, field or rep sales, trade shows, etc. There are plenty of tips and advice available for business people who want to make their business work, and if they are prepared to put in the time and effort, then there is no reason why they won't succeed. Who is this course for? This course would be ideal for Professionals, who work in the business or corporate setting. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Advanced Selling Skills Course is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Much More! Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Increasing Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Salesmanship Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam - Advanced Selling Skills 00:20:00 Final Exam Final Exam - Advanced Selling Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview En los negocios, comprender a sus clientes y comunicarse con ellos de manera efectiva es la clave de su éxito. Si no puede comunicarse con clientes internacionales, su empresa podría perder grandes oportunidades debido a la brecha de comunicación. Aprenda cómo comunicarse con profesionales en inglés con este exclusivo curso de Inglés Básico para Negocios y mejore sus habilidades de comunicación hoy mismo. El curso te enseñará diferentes habilidades de comunicación en inglés desde cero. Aprenderá cómo saludar a las personas, realizar reuniones, conversar formal e informalmente, cómo llamar por teléfono y cómo enviar correos, y decir lo que necesita decir mientras come fuera o sobre las tendencias. El curso también le ayudará a hablar sobre ubicaciones, tendencias, formas y números. Este curso es útil para estudiantes, solicitantes de empleo, empleados, funcionarios de recepción, gerentes de eventos, auditores, dueños de negocios o cualquier persona que necesite comunicarse con hablantes de inglés con fines comerciales. This best selling Inglés Básico Para Negocios has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Inglés Básico Para Negocios is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Inglés Básico Para Negocios is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Inglés Básico Para Negocios is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Inglés Básico Para Negocios, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Inglés Básico Para Negocios will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Inglés Básico Para Negocios to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Overview This comprehensive course on Performance Coaching will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Performance Coaching comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Performance Coaching. It is available to all students, of all academic backgrounds. Requirements Our Performance Coaching is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 05:26:00 total length •Introduction to Performance Coaching: 00:15:00 •The Coach/Client Relationship: 00:19:00 •Coaching and Mentoring Models: 01:02:00 •Ethical Aspects of Coaching and Mentoring: 00:34:00 •Effective Communication Skill: 00:23:00 •Personal Skills: 00:22:00 •Management Skills: 00:25:00 •Organisational Skills: 00:22:00 •Motivation and Mindset: 00:24:00 •Key Themes of NLP: 00:21:00 •The Relationship Between Stress and Performance: The Inverted-U Theory: 00:18:00 •Leadership Under Pressure: 00:17:00 •Setting Up as a Coach: 00:24:00 •Assignment - Performance Coaching: 00:00:00

Overview This comprehensive course on Supervisor Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supervisor Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supervisor Training. It is available to all students, of all academic backgrounds. Requirements Our Supervisor Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 04:03:00 total length •Fundamentals of Supervisor Training: 00:25:00 •Understanding the Role of Supervision: 00:24:00 •Essential Skills in Supervision: 00:29:00 •Recruitment and Dismissal: 00:37:00 •Employee Management: 00:22:00 •Communication Skill Development: 00:22:00 •Interactive Training for New Supervisors: 00:31:00 •Conflict Management: 00:26:00 •Cybersecurity for Employees: 00:27:00 •Assignment - Supervisor Training: 00:00:00

Overview This comprehensive course on Boost Your Business Productivity - Advanced will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Boost Your Business Productivity - Advanced comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? Our Boost Your Business Productivity - Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Requirements Our Boost Your Business Productivity - Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 14 lectures • 02:24:00 total length •Prof. Paul Course Intro: 00:03:00 •Productivity Part 1: 00:12:00 •Productivity Part 2: 00:12:00 •Productivity Part 3: 00:13:00 •Project Management Part 1: 00:15:00 •Project Management Part 2: 00:17:00 •Teamwork Stats & Beginning Concepts: 00:09:00 •Teamwork - Part 1: 00:09:00 •Teamwork - Part 3: 00:09:00 •Teamwork - Part 2: 00:09:00 •Communication Stats & Beginning Concepts: 00:09:00 •Communication - Part 1: 00:09:00 •Communication - Part 2: 00:09:00 •Communication - Part 3: 00:09:00

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate