57508 Courses

¡Hola, amigos!  On the 18th 19th and 20th of December (19:30 GMT) we will offer an online free conversation class. 18th December Levels A1 to A2.  We will meet other students, get to know each other and, of course, practice Spanish. Come and meet us! We will be learning some Navidad vocabulary, talks about Spanish and latino traditions and of course we will have lot of fun.  Book your place in our web!  Check the web to know the available days for each level. 

Understand what diversity and inclusion is and how to manage it affectively in the workplace. Course overview Duration: 1 day (6.5 hours) Diversity and Inclusion in the workplace will help you develop an understanding of why diversity and inclusion is important to a business, what it is and how individuals and teams can work effectively together and harness the power that comes from valuing diversity and promoting inclusion. Objectives  By the end of the course you will be able to: Describe why diversity and inclusion is important in teams and organisations Explain and overcome unconscious bias and other beliefs that cause exclusion and impact the workplace Recognise your own diversity and understand the value of diversity and inclusion in teams Develop an Action Plan to create an inclusive work climate Content Understand Diversity and Inclusion What the Equality Act 2010 says about diversity Understanding protected characteristics Learn how to create an optimum climate to unlock the power of a diverse teams Understanding Yourself and Unconscious Bias Identify your own unique characteristics and how these could impact your performance Examine self-limiting beliefs and how these can impact personal performance Experience how unconscious bias impacts our information gathering, problem solving, judgement and decision making Creating a Diverse and Inclusive Team Climate Understand the importance of respect, the role of trust and what valuing diversity really means Apply the ABC Model to the creation of a diverse climate:Awareness – be alert, self-aware and aware of othersBoundaries – understand how things can go wrong when working with others: boundaries, banter and bullyingCoaching – learn listening and coaching skills to promote inclusion Create an achievable, personal action plan that can be applied immediately in the workplace to improve diversity, promote teaming and create an inclusive work climate

Service Level Agreements (SLAs) are extensively utilised to define the scope of work and key responsibilities between a customer and a service provider. It is fundamental that all relevant personnel are familiar with the defining characteristics of SLAs and how the design and implementation of these contracts can impact operational efficiency and brand reputation. PARTICIPANTS WILL LEARN HOW TO: Understand why SLAs are so important for good business management Apply a process to develop effective SLAs that define service level expectations and drive desired behaviours Identify methods by which the SLA can be measured and performance monitored Have an understanding of KPI’s and the relevance of critical success factors COURSE TOPICS INCLUDE: Procurement cycle, process structure and tendering Best practice contract management and the 3 C’s Supplier performance measurement and KPIs SLA use, benefits and application The SLA development process The monitoring and control of SLAs

LPS was introduced in the Mental Capacity (Amendment) Act 2019 and is designed to simplify the process of authorising the care and treatment of a person who lacks capacity to consent to it, where it constitutes a deprivation of liberty. The LPS system introduces new structures, roles, and responsibilities for organisations so it is essential that staff and managers understand the implementation of LPS.

Learn a range of tools and techniques to boost your resilience and facilitate sustained performance in stressful times. Course overview The aim of this session is to equip all employees with a range of tools and techniques to boost their resilience and facilitate sustained performance in stressful times.  Objectives  By the end of the course you will be able to: Have a deeper understanding of mental health and application of mindfulness tools Use techniques to manage anxiety and attentional control apply techniques to improve attention stay focussed on key daily goals and manage their wellbeing. Content Boost your resilience. Explain the PERMA Model. Apply tools and techniques to boost your resilience. Learn how to measure your resilience and discover where to improve. Apply resilience building techniques for Mental Health Reducing stress through mindfulness techniques. Apply tools and techniques to manage anxiety and guide relaxation. Explain the psychology of achieving a balanced connection and living with purpose. Apply mindfulness techniques for balance and flow Focusing techniques to improve productivity. Apply techniques to attention control and learn how to be fully present and in the moment. Apply practical tools and techniques to stop distraction, improve focus and manage fear and fatigue

¡Hola, amigos!  On the 18th 19th and 20th of December (19:30 GMT) we will offer an online free conversation class. We will meet other students, get to know each other and, of course, practice Spanish. 19th December Levels B1 to B2.  Come and meet us! We will be learning some Navidad vocabulary, talks about Spanish and latino traditions and of course we will have lot of fun.  Book your place in our web!  Levels: A1 to C2. Check the web to know the available days for each level. 

¡Hola, amigos!  On the 18th 19th and 20th of December (19:30 GMT) we will offer an online free conversation class.  20th December Levels C1 to C2.  We will meet other students, get to know each other and, of course, practice Spanish. Come and meet us! We will be learning some Navidad vocabulary, talks about Spanish and latino traditions and of course we will have lot of fun.  Book your place in our web!  Levels: A1 to C2. Check the web to know the available days for each level. 

This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus

Come along to this free event to find out more about Dramatherapy! Whether you're looking to explore an alternative approach to traditional talking therapy for yourself, or you're a therapist/healthcare professional wanting to find out more, this workshop is free and open to all who are curious! The two hours will be both informative and experiential, allowing you to dip your toe into the theories and techniques of Dramatherapy. Tea, coffee and pastries provided! Course Leader: Abigail Nelson

During the 'own my life' sessions. We will explore the culture of abuse and violence, misogyny and disrespect in relationships. 'Own my life' is a 11-12 week programme that looks at healthy vs unhealthy and abusive relationships. The course explores how women can regain ownership of our lives following abuse including finding and owning our mind, body, choices, relationships, world, feelings. We will explore the culture of abuse and violence, misogyny and disrespect in relationships. We will use lots of resources to make it fun and informative and we will have lots of time for discussion. Sessions are all free and childcare can be provided. The link to the website is here: https://www.ownmylifecourse.org/what where you can find out more information. All women who attend will be given an 'Own My life' Journal which provides space for reflective practice and includes all the information provided throughout the course. -Suitable for women in abusive relationships or after they leave/ perpetrator is removed. Sessions are held weekly at the Sherwood community centre and are run by experienced, friendly and welcoming facilitators.