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759 Courses

Communication Skills Bundle Course

By The Teachers Training

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Communication Skills Bundle Course
Delivered Online On Demand5 hours 12 minutes
£35

Minute Taking Course

By Training Express

The Minute Taking Course: Take control of the meeting Do you ever feel like you're just drifting through meetings, not really sure what's going on? Do you wish you could take better notes so you can remember what was discussed? If so, then the Minute Taking Course is for you. The Minute Taking Course is a comprehensive course that will teach you the skills you need to take accurate and efficient minutes for any type of meeting. You'll learn about the meeting structure, the role of the minute taker, and the best practices for taking minutes. You'll also learn how to use technology to take minutes quickly and easily. Key Features Instant Minute Taking e-certificate and hard copy dispatch by next working day Fully online, interactive Minute Taking course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Minute Taking course and make every meeting you attend productive! ***Free Course*** Communication Skills Minute Taking Course Curriculum Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Learning Outcomes Learn the ins & outs of minute taking Understand the key elements that make a meeting successful Identify the stages of minute taking List all the things that should be included in a meeting agenda Deal with stressful meetings and conversations that go off-track Manage meeting tasks and chase up action items effectively Learn how to create a Minutes template Additional Gift: Communication Skills Course Basic Communication Skills Advance Communication (I) Advance Communication (II) Telephone Etiquette Body Language and Effective Communication Accreditation All of our courses, including this Minute Taking course, are fully accredited. Certification Once you've successfully completed your Minute Taking course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the Minute Taking course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Minute Taking course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior knowledge or qualifications to enrol in this Minute Taking course. Our flexible learning platform allows you to access the course from: any device any time anywhere any type of internet connection Career path This Minute Taking course will lead you to many different career opportunities, here are few prospects: Minute Taker: £21,000 - £24,000 per annum Personal Assistant : £45,000 - £50,000 per annum Secretary: £20,000 - £22,000 - £24,000 per annum Chairperson: - £20,000 - £22,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Minute Taking Course
Delivered Online On Demand
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12

HR System Selection Essentials Course

By One Education

HR System Selection Essentials: Choosing the Right HR System for Your Business. Human resource management is an essential component of any business, and with the increasing demand for automation, the need for HR systems has become more crucial than ever. With various options available in the market, choosing the right HR system for your business can be daunting. This is where our HR System Selection Essentials online course comes in. This course will provide a comprehensive guide to selecting the best HR system for your business. In this course, we'll take a closer look at some of the critical factors you should consider when choosing an HR system and some of the benefits of our online course. Learning Outcomes: Understand the fundamental elements of HR systems and how they relate to the needs of their organisation. Learn how to conduct a needs assessment to identify the specific requirements of their organisation for an HR system. Develop an understanding of the different types of reporting and analytics available within HR systems, and how these can be leveraged to inform decision-making and improve HR processes. Understand the key considerations involved in selecting an HR system, including evaluating vendors, assessing system capabilities, and weighing the costs and benefits of different options. Learn best practices for implementing a new HR system, including planning, testing, and training strategies to ensure a successful transition. Gain familiarity with industry-specific terminology, trends, and challenges related to HR systems and be able to participate in conversations around system selection and implementation with confidence. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the HR System Selection Essentials course: Lesson 01: Introduction Lesson 02: Elements of HR System Lesson 03: Reporting and Analytics Lesson 04: Selecting an HR System Lesson 05: Implementing the New System Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Certified PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in HR System Selection Essentials at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR System Selection Essentials course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This HR System Selection Essentials course is open to all, with no formal entry requirements. Career path Upon successful completion of the HR System Selection Essentials Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can explore such as: HR Systems Manager HRIS Analyst HR Systems Administrator HR Systems Specialist HR Systems Consultant HR Operations Manager HR Systems Support Analyst HR Systems Project Manager HR Data Analyst Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

HR System Selection Essentials Course
Delivered Online On Demand1 hour
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 minutes
£12

HR System Selection Essentials Course

By One Education

HR System Selection Essentials: Choosing the Right HR System for Your Business. Human resource management is an essential component of any business, and with the increasing demand for automation, the need for HR systems has become more crucial than ever. With various options available in the market, choosing the right HR system for your business can be daunting. This is where our HR System Selection Essentials online course comes in. This course will provide a comprehensive guide to selecting the best HR system for your business. In this course, we'll take a closer look at some of the critical factors you should consider when choosing an HR system and some of the benefits of our online course. Learning Outcomes: Understand the fundamental elements of HR systems and how they relate to the needs of their organisation. Learn how to conduct a needs assessment to identify the specific requirements of their organisation for an HR system. Develop an understanding of the different types of reporting and analytics available within HR systems, and how these can be leveraged to inform decision-making and improve HR processes. Understand the key considerations involved in selecting an HR system, including evaluating vendors, assessing system capabilities, and weighing the costs and benefits of different options. Learn best practices for implementing a new HR system, including planning, testing, and training strategies to ensure a successful transition. Gain familiarity with industry-specific terminology, trends, and challenges related to HR systems and be able to participate in conversations around system selection and implementation with confidence. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the HR System Selection Essentials course: Lesson 01: Introduction Lesson 02: Elements of HR System Lesson 03: Reporting and Analytics Lesson 04: Selecting an HR System Lesson 05: Implementing the New System Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Certified PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in HR System Selection Essentials at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR System Selection Essentials course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This HR System Selection Essentials course is open to all, with no formal entry requirements. Career path Upon successful completion of the HR System Selection Essentials Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can explore such as: HR Systems Manager HRIS Analyst HR Systems Administrator HR Systems Specialist HR Systems Consultant HR Operations Manager HR Systems Support Analyst HR Systems Project Manager HR Data Analyst Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

HR System Selection Essentials Course
Delivered Online On Demand1 hour
£12

Motivating people - skills for managers (In-House)

By The In House Training Company

This training day will help managers explore what they need to do to create a motivating environment at work and learn some theory, tools and ideas to inspire motivation at individual and team level. Motivation is a key factor in effective people management and successful team performance. It involves engaging and inspiring your people and developing them in such ways as to improve their effectiveness and thus have a greater benefit to customers. It can also involve having tough conversations with those who do not seem to be motivated. By the end of the workshop participants will be able to: Identify key motivating factors at work and learn and create ideas to better engage staff Learn a conversation tool to use for challenging discussions Explain their role in motivating staff and understand a range of techniques and approaches to use in the workplace Review learning and have an action plan to take back and implement at work 1 Welcome, housekeeping, objectives Breaking the ice Setting personal objectives 2 Group work: identifying personal motivators and where they come from 3 Defining motivation The characteristics of a motivated team Input and group discussion 4 Factors impacting on motivation at work Using pre-work to identify challenges, hotspots and obstacles Feedback in plenary Exploring the benefits of motivation that address current challenges and agreeing outcomes for change 5 Commitment vs. compliance - organisational engagement and the manager's approach to buy in 6 Team challenge task using a theory about motivation Trainer input and review in plenary 7 Group task - complete a plan for individuals identified in pre-workshop task 8 Skill / will - a motivation tool: trainer input, followed by tasks that are assessed and discussed in peer groups 1-2-1 feedback task on approaches and plans to be taken back and used at work Feedback and plenary review 9 DEAL - a conversation tool: how to construct a conversation plan about motivation with an individual Peer professional 1-2-1s to practice the discussion planned and gain feedback 10 Review, evaluation and action planning

Motivating people - skills for managers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Cake Decorating Masterclass

4.5(3)

By Studyhub UK

Embark on a delightful journey that will elevate your baking prowess to artistic heights with our 'Cake Decorating Masterclass.' Across five comprehensive modules, this course promises to imbue participants with the finesse and creativity to transform simple baked goods into visually stunning masterpieces. Beginning with sophisticated baking techniques and cake design, this masterclass lays a solid foundation, ensuring every creation is as delicious as it is beautiful. From the smooth allure of perfectly applied icing to the pliable wonders of fondant, students will learn how to dress cakes in their finest. Further, the course unfolds the secrets of crafting and colouring fondant, alongside methods to adorn your cakes with it, ensuring each layer is a canvas for your imagination. The final touches are taught in a consolidated review, designed to embed knowledge and inspire confidence. By the conclusion, participants will be poised to concoct breathtaking confections that are sure to ignite conversations and command the centre stage at any gathering. Learning Outcomes Acquire the ability to execute sophisticated baking methods and cake designs. Master the art of applying various icing techniques for a flawless finish. Learn the intricacies of fondant preparation and colouring. Develop the skill to decorate with fondant, creating intricate designs. Consolidate all learning points for a comprehensive understanding of cake decorating. Why choose this Cake Decorating Masterclass? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cake Decorating Masterclass for? Aspiring confectionery artists seeking to refine their cake decorating skills. Culinary enthusiasts aiming to expand their dessert repertoire. Home bakers eager to explore professional decorating techniques. Individuals pursuing a career in the patisserie and baking industry. Creative minds looking to express their artistry through edible creations. Career path Cake Designer: £18,000 - £30,000 Patisserie Chef: £20,000 - £35,000 Baking Instructor: £25,000 - £40,000 Wedding Cake Specialist: £22,000 - £40,000 Pastry Chef: £20,000 - £38,000 Food Stylist: £18,000 - £36,000 Prerequisites This Cake Decorating Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cake Decorating Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Cake Decorating Masterclass Module 01: Sophisticated Baking & Cake Design 00:13:00 Module 02: Icing 00:15:00 Module 03: Fondant Making 00:12:00 Module 04: Decorating with Fondant 00:13:00 Module 05: Everything in Brief 00:13:00 Mock Exam Mock Exam - Cake Decorating Masterclass 00:20:00 Final Exam Final Exam - Cake Decorating Masterclass 00:20:00

Cake Decorating Masterclass
Delivered Online On Demand1 hour 46 minutes
£10.99

Medical Administration for Nursing Assistant and Medical Secretary - 20 Courses Bundle (CPD Accredited)

By NextGen Learning

Are you seeking to elevate your knowledge in the intricate realm of medical administration in the UK? Have you ever pondered on the vast opportunities and significance this field holds? Dive deep into our comprehensive bundle titled "Medical Administration for Nursing Assistant and Medical Secretary - CPD Accredited." Comprising 20 meticulously curated courses, from the Medical & Clinical Administration Diploma to Communication & Information Handling in Care, this bundle addresses all facets of medical administration. Whether you wish to decode the complexities of Medical Law, understand the Basic Principles of Health Care Delivery, or delve into the intricacies of Medical Writing, we've got you covered. Each course is designed to augment your understanding, making you adept in the world of medical administration. The twenty courses included in the bundle: Medical & Clinical Administration Diploma Clinical Governance Course - Level 3 Paediatric First Aid & Medical Emergencies Essentials of European Medical Device Regulations Medical Terminology Training Medical Law Medical Jargon for Healthcare Assistant Medical Receptionist Course Diploma in Medical Secretary Nursing Assistant Diploma Nurse Prescribing Diploma Basic Principles of Health Care Delivery Public Health and Safety Medical Writing Health and Social Care Management Care Planning and Record Keeping | Health & Safety Online Course Health & Safety and Wellbeing in Care Safe Handling of Medicines Control and Administration of Medicines Online Training Course Communication & Information Handling in Care Learning Outcomes: Attain a profound knowledge of medical and clinical administration processes and principles. Understand the nuances of medical law, governance, and jargon pertinent to healthcare. Grasp essentials of public health, safety, and well-being in care environments. Develop a comprehensive understanding of care planning, record-keeping, and safe handling of medicines. Enhance communication skills tailored for the medical administration field. Stay updated with European medical device regulations and global standards. Embark on a transformative journey with our 20-course bundle that sheds light on every nuance of medical administration. The first segment of the bundle immerses you into the administrative landscape, exploring the role of a Medical Receptionist and unveiling the rigours of a Medical Secretary's responsibilities. Courses like Medical Jargon for Healthcare Assistant make the medical language more accessible, ensuring you can navigate medical conversations with ease. As you venture further, the bundle underscores the importance of patient welfare with modules on Paediatric First Aid & Medical Emergencies and Public Health and Safety. In the latter segment, the focus shifts to the seamless integration of healthcare with administration. Discover the importance of effective care planning, grasp the intricacies of health and social care management, and understand the significance of safe medicine handling. With the culmination of this bundle, you'll find yourself well-equipped with the knowledge needed to excel in the realm of medical administration. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring medical secretaries and receptionists. Current healthcare professionals looking to expand their administrative knowledge. Individuals aiming to venture into medical writing or regulatory roles. Those keen on understanding the legal aspects of the medical field. Professionals transitioning from other sectors to medical administration. Career path Medical Secretary - £20K to £28K/year. Medical Receptionist - £17K to £25K/year. Healthcare Assistant - £18K to £24K/year. Medical Writer - £30K to £50K/year. Clinical Administrator - £22K to £35K/year. Public Health Officer - £27K to £42K/year. Care Planning Coordinator - £25K to £37K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Medical Administration for Nursing Assistant and Medical Secretary - 20 Courses Bundle (CPD Accredited)
Delivered Online On Demand4 days
£49

Effective Listening Skills for Leaders

4.5(3)

By Studyhub UK

In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The 'Effective Listening Skills for Leaders' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess. Learning Outcomes Comprehend the core principles and importance of effective listening in leadership roles. Identify barriers to active listening and develop strategies to overcome them. Apply advanced techniques to ensure full engagement and understanding during conversations. Reflect on personal listening habits, recognising areas for improvement. Construct a personalised action plan for continuous enhancement of listening capabilities. Why buy this Effective Listening Skills for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Effective Listening Skills for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Effective Listening Skills for Leaders course for? Emerging leaders keen on amplifying their communication skills. Managers desiring a deeper connection with their teams. Professionals aiming to reduce misunderstandings and conflicts at work. Individuals keen on enhancing personal relationships through better listening. Anyone aspiring to boost their leadership potential through effective communication. Prerequisites This Effective Listening Skills for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Listening Skills for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader: £25,000 - £35,000 Project Manager: £35,000 - £50,000 Human Resources Manager: £30,000 - £45,000 Operations Manager: £40,000 - £55,000 Executive Coach: £50,000 - £70,000 Organisational Development Consultant: £45,000 - £60,000 Course Curriculum Section 01: Introduction Introduction & Welcome 00:02:00 Section 02: Foundation of Listening What is Your Listening Barrier? 00:07:00 Nonverbal Cues and Body Language Tips 00:05:00 Types of Listening for Leaders 00:05:00 Section 03: Listening Skills & Practice Comprehensive Listening 00:07:00 Let's Practice Listening for Comprehension 00:07:00 Empathetic Listening 00:09:00 Let's Practice Listening with Empathy 00:08:00 Critical Listening 00:08:00 Let's Practice Critical Listening 00:06:00 Appreciative Listening 00:03:00 Section 04: Wrap Up and Next Steps Next Steps 00:02:00

Effective Listening Skills for Leaders
Delivered Online On Demand1 hour 9 minutes
£10.99