57529 Courses

Duration 2 Days 12 CPD hours This course is intended for Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Summarize the basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE© UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management. Course Introduction Introductions and course logistics Course objectives Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and VMware Workspace ONE© Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Applications Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues Understand how Workspace ONE Assist can help endpoint troubleshooting

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network. This course presents the prerequisite knowledge for many other of F5's BIG-IP instructor-led training courses. Overview Getting started with the BIG-IP system Traffic processing with BIG-IP Local Traffic Manager (LTM) Using the TMSH (TMOS Shell) command line interface Using NATs and SNATs Monitoring application health and managing object status Modifying traffic behavior with profiles, including SSL offload and re-encryption Modifying traffic behavior with persistence, including source address affinity and cookie persistence Troubleshooting the BIG-IP system, including logging (local, high-speed, and legacy remote logging), and using tcpdump User roles and administrative partitions vCMP concepts Customizing application delivery with iRules This course gives network administrators, network operators, and network engineers a functional understanding of the BIG-IP system as it is commonly deployed in an application delivery network. The course introduces students to the BIG-IP system, its configuration objects, how it processes traffic, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions. Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Configuring the Management Interface Activating the Software License Provisioning Modules and Resources Importing a Device Certificate Specifying BIG-IP Platform Properties Configuring the Network Configuring Network Time Protocol (NTP) Servers Configuring Domain Name System (DNS) Settings Configuring High Availability Options Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Traffic Processing Building Blocks Identifying BIG-IP Traffic Processing Objects Configuring Virtual Servers and Pools Load Balancing Traffic Viewing Module Statistics and Logs Using the Traffic Management Shell (TMSH) Understanding the TMSH Hierarchical Structure Navigating the TMSH Hierarchy Managing BIG-IP Configuration State and Files BIG-IP System Configuration State Loading and Saving the System Configuration Shutting Down and Restarting the BIG-IP System Saving and Replicating Configuration Data (UCS and SCF) Using NATs and SNATs Address Translation on the BIG-IP System Mapping IP Addresses with NATs Solving Routing Issues with SNATs Configuring SNAT Auto Map on a Virtual Server Monitoring for and Mitigating Port Exhaustion Monitoring Application Health Introducing Monitors Types of Monitors Monitor Interval and Timeout Settings Configuring Monitors Assigning Monitors to Resources Managing Pool, Pool Member, and Node Status Using the Network Map Modifying Traffic Behavior with Profiles Introducing Profiles Understanding Profile Types and Dependencies Configuring and Assigning Profiles Introducing SSL Offload and SSL Re-Encryption Managing Object State Modifying Traffic Behavior with Persistence Understanding the Need for Persistence Introducing Source Address Affinity Persistence Managing Object State Administering the BIG-IP System Configuring Logging Legacy Remote Logging Introducing High Speed Logging (HSL) High-Speed Logging Filters HSL Configuration Objects Configuring High Speed Logging Using TCPDUMP on the BIG-IP System Leveraging the BIG-IP iHealth System Viewing BIG-IP System Statistics Defining User Roles and Administrative Partitions Leveraging vCMP Configuring High Availability Introducing Device Service Clustering (DSC) Preparing to Deploy a DSC Configuration Configuring DSC Communication Settings Establishing Device Trust Establishing a Sync-Failover Device Group Synchronizing Configuration Data Exploring Traffic Group Behavior Understanding Failover Managers and Triggers Achieving Stateful Failover with Mirroring

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 3 Days 18 CPD hours This course is intended for This intermediate course is for all computer professionals who will use z/OS UNIX. Overview Discuss the role of z/OS in an open systems environmentIdentify the basic terms used in z/OS UNIXDefine the components of z/OS UNIXExplain major functions provided in z/OS UNIXDiscuss opportunities for applications in a z/OS UNIX environmentIdentify z/OS base elements and optional features that make up z/OS UNIXUse the two interactive interfaces available to access the services This course describes how open standards are implemented in a z/OS system by z/OS UNIX. UNIX System Services are introduced, and the role of z/OS as a server in the open systems environment is discussed. Day 1 Welcome and introduction Unit 1. z/OS UNIX overview Unit 2. Introduction to z/OS UNIX Unit 3. Hierarchical file system Exercises Day 2 Unit 4. z/OS UNIX shell and utilities Unit 5. z/OS UNIX shell commands Unit 6. Working with the shell Unit 7. Functions in z/OS UNIX Exercises Day 3 Unit 8. Working with the z/OS UNIX environment Exercises

Duration 1 Days 6 CPD hours This course is intended for This course is designed for a non-technical audience and doesn't require any prior coding or technical experience. The handson exercises will be done using pre-built OpenAI tools and interfaces that are user-friendly and easy to use. Overview Working in an interactive learning environment, led by our engaging expert, you will: Get comfortable with the basics of prompt engineering and discover how it can make a difference in various business tasks, such as enhancing customer support, creating content, and fine-tuning sales pitches. Develop the knack for crafting, refining, and perfecting prompts suited to specific business situations by understanding context, user intent, and what makes a prompt great. Learn how to smoothly incorporate prompt engineering solutions into your existing business workflows, including pinpointing the right processes, integrating with your current software, and keeping data privacy and security in check. Become proficient in advanced techniques and best practices in prompt engineering, like making use of APIs, customizing language models, and collaborating with your teammates across different departments. Keep up with the latest developments in prompt engineering and be ready to adapt to changing business needs and trends, ensuring that you stay relevant and continue to grow in the dynamic business world. Prompt engineering is the process of designing and refining input prompts to get desired output from advanced language models, such as OpenAI Codex or GPT-4. It involves creating effective questions or statements that guide the AI model to generate useful responses for a specific task or purpose, like enhancing customer support, generating content, and fine-tuning sales pitches, making it an essential skill set for a wide range of business applications. Quick Start to Prompt Engineering for Everyday Business Users is a one-day, workshop style hands-on course that where you'll learn how to create effective prompts, integrate prompt engineering solutions into existing workflows, and uncover advanced techniques and best practices. Guided by our engaging, expert instructor, you?ll experiment with innovative tools and develop practical skills that can be immediately applied to a variety of projects. Whether you're aiming to enhance customer interactions, simplify content creation, or refine internal communication, this immersive learning experience will equip you with the knowledge to make a meaningful impact on your organization. Introduction to Prompt Engineering Understand the fundamentals of prompt engineering and its applications in the business world. What is prompt engineering? Importance of prompt engineering in business Key concepts and terminology Examples of prompt engineering in business scenarios Overview of popular prompt engineering tools (e.g., OpenAI Codex, GPT-4) Activity: Hands-on exploration of prompt engineering tools: Participants will engage in a fun scavenger hunt activity, where they will experiment with different prompt engineering tools to answer a set of questions. Developing Effective Prompts Learn how to create and refine prompts for a variety of business applications. Anatomy of a good prompt Understanding context and user intent Techniques for prompt iteration and optimization Generating specific and creative responses Handling sensitive information and biases Activity: Prompt development workshop: Participants will practice developing and refining prompts in a collaborative, game-like environment, where they will compete to create the most effective prompts for given business scenarios. Integrating Prompt Engineering into Business Processes Discover how to incorporate prompt engineering solutions into existing workflows. Identifying business processes that can benefit from prompt engineering Integrating prompt engineering with existing software and tools Evaluating the success and impact of prompt engineering solutions Ensuring data privacy and security Scaling prompt engineering solutions across an organization Activity: Business process integration simulation: Participants will work in teams to create a plan for integrating a prompt engineering solution into a simulated business process, with a focus on creativity and practicality. Advanced Techniques and Best Practices Gain insights into advanced techniques and best practices for prompt engineering in a business context. Leveraging APIs for prompt engineering Customizing and fine-tuning language models Adapting to changing business requirements and trends Collaborating with cross-functional teams Staying up-to-date with prompt engineering advancements Activity: Advanced prompt engineering challenge: Participants will take part in a friendly competition, using advanced techniques to solve complex business-related prompt engineering challenges. Additional course details: Nexus Humans QuickStart to Prompt Engineering for Everyday Business Users (TTAI2009) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the QuickStart to Prompt Engineering for Everyday Business Users (TTAI2009) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Administrators, architects, and business leaders who manage Nutanix clusters in the datacenter Managers and technical staff seeking information to drive purchase decisions Anyone who is seeking the Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI) certification Overview During this program, attendees will: Develop a working knowledge of the Nutanix product family. Understand the requirements and considerations involved in setting up a Nutanix cluster. Familiarize themselves with cluster management and monitoring via the Prism web console. Learn how to create, manage, and migrate VMs, set up data protection services, and plan for business continuity. Understand how to plan and handle upgrades, assess future requirements, and create what-if scenarios to adress scaling for business needs. The Nutanix Enterprise Cloud Administration (ECA) course enables administrators (system, network, and storage) to successfully configure and manage Nutanix in the datacenter. The course covers many of the tasks Nutanix administrators perform through the use of graphical user interfaces (GUIs) and command line interfaces (CLIs). It also provides insight into a Nutanix cluster?s failover and self-healing capabilities, offers tips for solving common problems, and provides guidelines for collecting information when interacting with Nutanix Support Introduction The section describes the Nutanix HCI solution, walks you through the components of the Nutanix Enterprise Cloud, and explains the relationship between physical and logical cluster components. Managing the Nutanix Cluster In this section, you will use the Prism console to monitor a cluster, configure a cluster using various interfaces, use the REST API Explorer to manage the cluster, and learn how to deploy Nutanix-specific PowerShell cmdlets. Securing the Nutanix Cluster This section shows how to secure a Nutanix cluster through user authentication, SSL certificate installation, and cluster access control. Acropolils Networking This section explains how to configure managed and unmanaged Acropolis networks and describes the use of Open vSwitch (OVS) in Acropolis. You will learn how to display and manage network details, differentiate between supported OVS bond modes, and gain insight into default network configuration. VM Management This section shows you how to upload images, and how to create and manage virtual machines. Health Monitoring and Alerts In this section, you will use the Health Dashboard to monitor a cluster?s health and performance. You will also use Analysis Dashboard to create charts that you can export with detailed information on a variety of components and metrics. Distributed Storage Fabric This section discusses creating and configuring storage containers, including the storage optimization features: deduplication, compression, and erasure coding. AHV Workload Migration Using Nutanix Move, this section shows how to migrate workloads to a cluster running AHV. This is followed by a lab where a VM running on a Nutanix cluster configured with ESXi is migrated to a Nutanix cluster running AHV. File and Volumes This section gives you detailed information on Nutanix Volumes, which provides highly available, high-performance block storage through a few easy configuration steps. It also discusses Nutanix Files. Understanding Infrastructure Resiliency This section shows how Nutanix provides comprehensive data protection at all levels of the virtual datacenter: logical and physical. Data Protection Data can be replicated between Nutanix clusters, synchronously and asynchronously. This section shows how to configure a Protection Domain (PD) and Remote Sites, recover a VM from a PD, and perform a planned failover of a PD. Prism Central Having discussed and used Prism Element earlier, this section looks at the capabilities of Prism Central. With the added functionality provided by a Pro license, the focus is on features related to monitoring and managing multiple activities across a set of clusters. Monitoring the Nutanix Cluster This section shows you where to locate and how to interpret cluster-related log files. In addition, you will take a closer look at the Nutanix Support Portal and online help. Cluster Management and Expansion This section outlines essential life-cycle operations, including starting/stopping a Nutanix cluster, as well as starting/shutting down a node. You will also learn how to expand a cluster, manage licenses, and upgrade the cluster?s software and firmware. Remote Office Branch Office (ROBO) Deployments In this section, you will understand various configurations and requirements specific to a ROBO site. This includes hardware/software, Witness VM, networking, failure and recovery scenarios for two-node clusters, and the seeding process. Additional course details: Nexus Humans NECA: Nutanix Enterprise Cloud Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the NECA: Nutanix Enterprise Cloud Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for data warehouse engineers, data platform engineers, and architects and operators who build and manage data analytics pipelines. Completed either AWS Technical Essentials or Architecting on AWS Completed Building Data Lakes on AWS Overview In this course, you will learn to: Compare the features and benefits of data warehouses, data lakes, and modern data architectures Design and implement a data warehouse analytics solution Identify and apply appropriate techniques, including compression, to optimize data storage Select and deploy appropriate options to ingest, transform, and store data Choose the appropriate instance and node types, clusters, auto scaling, and network topology for a particular business use case Understand how data storage and processing affect the analysis and visualization mechanisms needed to gain actionable business insights Secure data at rest and in transit Monitor analytics workloads to identify and remediate problems Apply cost management best practices In this course, you will build a data analytics solution using Amazon Redshift, a cloud data warehouse service. The course focuses on the data collection, ingestion, cataloging, storage, and processing components of the analytics pipeline. You will learn to integrate Amazon Redshift with a data lake to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon Redshift. Module A: Overview of Data Analytics and the Data Pipeline Data analytics use cases Using the data pipeline for analytics Module 1: Using Amazon Redshift in the Data Analytics Pipeline Why Amazon Redshift for data warehousing? Overview of Amazon Redshift Module 2: Introduction to Amazon Redshift Amazon Redshift architecture Interactive Demo 1: Touring the Amazon Redshift console Amazon Redshift features Practice Lab 1: Load and query data in an Amazon Redshift cluster Module 3: Ingestion and Storage Ingestion Interactive Demo 2: Connecting your Amazon Redshift cluster using a Jupyter notebook with Data API Data distribution and storage Interactive Demo 3: Analyzing semi-structured data using the SUPER data type Querying data in Amazon Redshift Practice Lab 2: Data analytics using Amazon Redshift Spectrum Module 4: Processing and Optimizing Data Data transformation Advanced querying Practice Lab 3: Data transformation and querying in Amazon Redshift Resource management Interactive Demo 4: Applying mixed workload management on Amazon Redshift Automation and optimization Interactive demo 5: Amazon Redshift cluster resizing from the dc2.large to ra3.xlplus cluster Module 5: Security and Monitoring of Amazon Redshift Clusters Securing the Amazon Redshift cluster Monitoring and troubleshooting Amazon Redshift clusters Module 6: Designing Data Warehouse Analytics Solutions Data warehouse use case review Activity: Designing a data warehouse analytics workflow Module B: Developing Modern Data Architectures on AWS Modern data architectures

Duration 3 Days 18 CPD hours This course is intended for This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the installation, configuration, and day-to-day management of Symantec Endpoint Protection in a variety of network environments, and who are responsible for troubleshooting and tuning the performance of this product in the enterprise environment. Overview At the completion of the course, you will be able to: Describe Symantec Endpoint Protection products, components, dependencies, and system hierarchy. Install and configure Symantec Endpoint Protection management and client components. Deploy Symantec Endpoint Protection Windows, Windows Embedded, Mac and Linux clients. Manage the client user interface. Manage content updates for Windows, Mac, and Linux. Perform server and database management. Configure replication and load balancing. Design a Symantec Endpoint Protection environment. This course is designed for the network, IT security, and systems administration professional tasked with architecting and implementing Symantec Endpoint Protection. Introduction Course overview The classroom lab environment Symantec Endpoint Protection Product Solution Why use Symantec Endpoint Protection? Symantec Endpoint Protection technologies Symantec Endpoint Protection services Symantec Endpoint Protection components Symantec Endpoint Protection policies and concepts Extending Symantec Endpoint Protection Installing the Symantec Endpoint Protection Manager Identifying system requirements Preparing servers for installation Installing and configuring the Symantec Endpoint Protection Manager Describing Symantec Endpoint Protection upgrades and version compatibility Configuring the Symantec Endpoint Protection Environment Starting and navigating the SEPM Describing policy types and components Console authentication Licensing the SEP environment Deploying Windows and Windows Embedded Clients Planning the client deployment Configuring client deployment package Deploying packages to clients Maintaining the client environment Upgrading Symantec Endpoint Protection clients Deploying Mac and Linux Clients Linux prerequisites Linux deployment Mac prerequisites Mac deployment Client and Policy Management Describing SEPM and client communications Administering clients Configuring groups Configuring locations Active Directory integration with SEP 12.1 Client configuration modes Configuring domains General client settings and Tamper Protection Configuring Content Updates for Windows Clients Introducing LiveUpdate Configuring the SEPM for LiveUpdate Configuring the LiveUpdate Settings and Content policies Configuring multiple group update providers (GUPs) Manually updating virus definitions Configuring Content Updates for Mac and Linux Clients Describing content update methods Configuring the LiveUpdate policy Configuring the SEPM as a reverse proxy Monitoring updates Performing Server and Database Management Managing SEPM servers Maintaining server security Communicating with other servers Managing administrators Managing the database Disaster recovery techniques Configuring Replication and Failover and Load Balancing About sites and replication How replication works Symantec Endpoint Protection replication scenarios Configuring replication Failover and load balancing Designing a Symantec Endpoint Environment Architecture components Architecture constraints Component placement Content delivery Determining client to SEPM ratios SEPM and database sizing best practices

Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals in a variety of job roles whose primary responsibility is not project management, but who manage projects on an informal basis; who contribute as members of a project team; or who wish to incorporate project management practices into their personal work. It is also beneficial for anyone who is considering a career path in project management and desiring a complete overview of the field and its generally accepted practices. Overview In this course, you will identify the elements of sound project management and apply the generally recognized project management practices to successfully manage or participate in projects. You will: Identify the key processes and requirements of project management. Initiate a project. Use a Predictive approach to plan for time and cost. Use an Adaptive approach to plan a project. Plan for project risks, communication, and change control. Manage the execution of a project. Close a project. This course teaches the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry wide as good practice, will help you to apply effective project management techniques to improve the efficiency of your projects and ensure their success. This course is designed to cover various project management approaches and is not intended to focus on a single methodology or framework. Lesson 1: Getting Started with Project Management Topic A: Identify the Characteristics of a Project Topic B: Identify the Project Approach Topic C: Identify the Leadership Roles in a Project Lesson 2: Initiating a Project Topic A: Create a Project Scope/Vision Statement Topic B: Identify the Essential Skills for a Project Team Topic C: Identify the Risks to a Project Lesson 3: Planning for Time and Cost in Predictive Projects Topic A: Create a WBS Topic B: Create a Project Schedule Topic C: Determine Project Costs Lesson 4: Planning for Adaptive Projects Topic A: Create Epics and User Stories Topic B: Build a Product Backlog Topic C: Create an Initial Release Plan Topic D: Conduct a Sprint Planning Meeting Topic E: Replan the Project Lesson 5: Planning for Project Risks, Communication, and Change Control Topic A: Analyze the Risks to a Project Topic B: Create a Communication Plan Topic C: Develop a Change Control Plan Lesson 6: Managing a Project Topic A: Begin Project Work Topic B: Execute the Project Plan Topic C: Track the Progress of an Adaptive Project Topic D: Report Project Performance Topic E: Implement Change Control Lesson 7: Closing a Project Topic A: Close a Sprint, a Release, or an Adaptive Project Topic B: Close a Predictive Project Topic C: Create a Final Report

Duration 2 Days 12 CPD hours This course is intended for This course is designed for students wishing to gain intermediate-level skills or individuals whose job responsibilities include constructing relational databases and developing tables, queries, forms, and reports in Microsoft Access for Office 365. Overview In this course, you will optimize an Access database. You will: Provide input validation features to promote the entry of quality data into a database. Organize a database for efficiency and performance, and to maintain data integrity. Improve the usability of Access tables. Create advanced queries to join and summarize data. Use advanced formatting and controls to improve form presentation. Use advanced formatting and calculated fields to improve reports. In this course, you will expand your knowledge of relational database design; promote quality input from users; improve database efficiency and promote data integrity; and implement advanced features in tables, queries, forms, and reports. Extending your knowledge of Access will result in a robust, functional database for your users.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Access Expert (Office 365 and Office 2019): Exam MO-500 certification. Improving Table Usability Topic A: Create Lookups Within a Table Topic B: Work with Subdatasheets Creating Advanced Queries Topic A: Create Query Joins Topic B: Create Subqueries Topic C: Summarize Data Improving Form Presentation Topic A: Apply Conditional Formatting Topic B: Create Tab Pages with Subforms and Other Controls Creating Advanced Reports Topic A: Apply Advanced Formatting to a Report Topic B: Add a Calculated Field to a Report Topic C: Control Pagination and Print Quality Topic D: Add a Chart to a Report Importing and Exporting Table Data Topic A: Import and Link Data Topic B: Export Data Topic C: Create a Mail Merge Using Queries to Manage Data Topic A: Create Action Queries Topic B: Create Unmatched and Duplicate Queries Creating Complex Reports and Forms Topic A: Create Subreports Topic B: Create a Navigation Form Topic C: Show Details in Subforms and Popup Forms Creating Access Macros Topic A: Create a Standalone Macro to Automate Repetitive Tasks Topic B: Create a Macro to Program a User Interface Component Topic C: Filter Records by Using a Condition Topic D: Create a Data Macro Using VBA to Extend Database Capabilities Topic A: Introduction to VBA Topic B: Using VBA with Form Controls Managing a Database Topic A: Back Up a Database Topic B: Manage Performance Issues Topic C: Document a Database Distributing and Securing a Database Topic A: Split a Database for Multiple-User Access Topic B: Implement Security Topic C: Convert an Access Database to an ACCDE File Topic D: Package a Database with a Digital Signature