28805 Courses

Learn how to make your own jewellery using silver clay in this half day beginner class in Edinburgh City Centre

Practical Sales Skills 1 Day Workshop in Perth, UK

Practical Sales Skills 1 Day Workshop in Cork

Practical Sales Skills 1 Day Workshop in Birmingham

Practical Sales Skills 1 Day Workshop in Wakefield

Practical Sales Skills 1 Day Workshop in Hinckley

🧠 Mental Health Matters — In Every Workplace 💬 Did you know? 📊 1 in 4 people in the UK experience a mental health condition each year 💼 1 in 6 employees face common mental health challenges at work This 4-hour Mental Health Awareness qualification helps break the silence and stigma by equipping you to: ✅ Recognise signs of mental health conditions 🗣️ Start supportive conversations 📍 Signpost to professional help 🌿 Understand and manage workplace stress You won’t be diagnosing — but you will be making a difference. 📅 Join us in creating safer, more supportive workplaces. #MentalHealthAwareness #WorkplaceWellbeing #EndTheStigma #SupportEachOther #MentalHealthTraining #BeThere

Weekly Lindy Hop Classes & Last Tuesday of Month Social Swing Dance! Learn to Lindy Hop - the grand-daddy of all the Swing dances at the Curzon Centre, Beaconsfield, Buckinghamshire! Have fun, get fit and learn to dance! Taught by Simon Selmon, bringing over 40 years of experience learning from many original masters of the dance.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

A 4 week intermediate pottery course at our pottery studio in Golborne, Warrington. Phoenix Pottery and Art Studio offer a variety of art, craft and pottery classes. A regular calendar of pottery courses for beginners plus pottery studio space for experienced ceramicists to work on their own projects. From Watercolour painting classes, mixed media art, wreath making, glass fusing, to Mindfulness with clay workshops and Lots of other seasonal events. All the festive classes and workshops are available to book now. Close to Warrington, Manchester , Liverpool, Wigan, Lancs and the Northwest. With easy Motorway access