1702 Courses

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Global trade isn’t just about shipping containers and customs forms—it’s about timing, precision, and knowing exactly how supply chains fit together from factory floor to final destination. This course is designed to offer a detailed understanding of import/export operations, procurement strategies, and logistics coordination. Whether you're new to the topic or brushing up on core concepts, this guide introduces essential frameworks and techniques to help you navigate supply routes, supplier networks, and international trade requirements with confidence. Covering a wide range of industry-relevant topics, the course explores how goods move, what keeps supply lines efficient, and the principles that drive smart purchasing decisions. Learners will gain insight into global sourcing, transportation models, inventory control, contract terms, and supply chain planning—built on a solid theoretical foundation. The content is tailored to meet the expectations of those aiming to explore career opportunities in this field or seeking to better understand how commercial systems work in today’s interconnected marketplace. ________________________________________________________________________ Key Features: CPD Certified Import/Export :Supply Chain Management, Procurement & Logistics With Complete Career Guide 12 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Supply Chain Management Diploma Module 01: Why Supply Chain Management? Module 02: Key Terms (I) Module 03: Key Terms (II) Module 04: Three Levels of Supply Chain Management Module 05: Five Stages of Supply Chain Management Module 06: The Flows of Supply Chain Management Module 07: Inventory Management Module 08: Supply Chain Groups Module 09: Tracking and Monitoring Module 10: Supply Chain Event Management Certificate in Retail and Procurement Management Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Basics Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Taking Trends and Targeting Customers Effectively Module 08: Retail Psychology Module 09: Role of Procurement in an Organisation Module 10: The Purchasing Cycle Module 11: Purchasing Toolkits Module 12: Managing Competitive Bids Module 13: Supplier Relationship Management Module 14: Analysing and Reducing Risk in the Supply Chain Module 15: Management Skills for Leading Your Team Module 16: Improving Efficiency and Accuracy Module 17: Retail Brand Management Module 18: E-Procurement Module 19: Consumer Rights Act Logistics Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics ________________________________________________________________________ Complete Career Guide for Import/Export :Supply Chain Management, Procurement & Logistics (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Import/Export. In addition to mastering the essentials of Import/Export, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Import/Export. Your dream career starts here! List of career guide courses included in Import/Export :Supply Chain Management, Procurement & Logistics With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Analyze and implement efficient supply chain strategies. Master retail management, buying, and pricing strategies. Develop procurement expertise, from purchasing cycles to supplier relationships. Excel in logistics management, including planning, sourcing, and distribution. Enhance negotiation techniques and customer service skills. Demonstrate proficiency in inventory planning, warehousing principles, and event tracking. ________________________________________________________________________ Accreditation All of our courses, including the Import/Export :Supply Chain Management, Procurement & Logistics With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Import/Export :Supply Chain Management, Procurement & Logistics With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for roles in supply chain and logistics management. Procurement enthusiasts seeking comprehensive knowledge. Retail professionals aiming to advance their career. Logistics aspirants interested in planning and distribution. Graduates seeking versatile skills for varied business sectors. Career path Supply Chain Manager - £40K to 60K/year. Procurement Specialist - £35K to 50K/year. Retail Manager - £30K to 45K/year. Logistics Coordinator - £25K to 40K/year. Warehouse Operations Manager - £35K to 50K/year. Certificates 12 CPD Accredited e-Certificates Digital certificate - Included 12 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Empower your retail career in Africa with our Store Manager Training! Acquire skills in supply chain, customer targeting, leadership, and more. Enrol today!

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now in this Data Analyst Course! Unlock the power of Data Analysis and become a master of insights with our Data Analyst (Data Analytics) course. Gain the Data Analyst skills to decipher complex datasets, extract valuable information, and make data-driven decisions that drive success as a Data Analyst. Join us on this Data Analyst (Data Analytics) course and embark on a journey to transform raw data into actionable intelligence, empowering businesses to thrive in the digital age with Data Analyst (Data Analytics) Courses Included in This Data Analyst (Data Analytics) Training: Course 01: Diploma in Data Analysis at QLS Level 5 Course 02: Diploma in Business Data Analysis at QLS Level 5 Course 03: SQL Masterclass: SQL For Data Analytics Learning outcome of this Data Analyst (Data Analytics) course: Master retail Data analytics for data-driven decisions. Uncover consumer behavior with retail psychology. Enhance retail performance through data analytics. Apply data-driven strategies for retail planning. Optimise inventory and product assortment in retail. Why Prefer This Data Analysis at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this Data Analyst (Data Analytics) course. Learn Data Analyst (Data Analytics) from anywhere in the world Data Analyst (Data Analytics) is affordable and simple to understand Data Analyst (Data Analytics) is entirely online, interactive lesson with voiceover audio Lifetime access to the Data Analyst (Data Analytics) course materials Data Analyst (Data Analytics) comes with 24/7 tutor support Start your learning journey straight away with this Data Analyst (Data Analytics) course and take a step toward a brighter future! Why Prefer This Data Analyst (Data Analytics) Course? FREE certificate on Data Analyst (Data Analytics) accredited by CPDQS Get instant access to this Data Analyst (Data Analytics) course. Learn Data Analyst (Data Analytics) from anywhere in the world Data Analyst (Data Analytics) is affordable and simple to understand Data Analyst (Data Analytics) is entirely online, interactive lesson with voiceover audio Lifetime Access to the Data Analyst (Data Analytics) course materials Data Analyst (Data Analytics) comes with Data Analysis Assessment Process of Data Analyst(Data Analytics) QLS Course: Assignment & MCQ Based 60% Marks to pass Instant Assessment Certificate of Data Analyst QLS Endorsed Certificate (additional cost) CPD Approved Certificate CPD 150 CPD hours / points Accredited by CPD Quality Standards Course 01- Data Analysis: Modifying a Worksheet 25:59 1: Insert, Delete, and Adjust Cells, Columns, and Rows Preview 10:08 2: Search for and Replace Data 08:38 3: Use Proofing and Research Tools 07:13 Working with Lists 37:47 4: Sort Data 10:03 5: Filter Data 09:49 6: Query Data with Database Functions 09:02 7: Outline and Subtotal Data 08:53 Analyzing Data 12:33 8: Apply Intermediate Conditional Formatting 06:50 9: Apply Advanced Conditional Formatting 05:43 Visualizing Data with Charts 38:03 10: Create Charts 13:18 11: Modify and Format Charts 12:16 12: Use Advanced Chart Features 12:29 Using PivotTables and PivotCharts 44:25 13: Create a PivotTable 13:28 14: Analyze PivotTable Data 12:00 15: Present Data with PivotCharts 07:35 16: Filter Data by Using Timelines and Slicers 11:22 Working with Multiple Worksheets and Workbooks 24:00 17: Use Links and External References 12:24 18: Use 3-D References 05:51 19: Consolidate Data 05:45 Using Lookup Functions and Formula Auditing 30:28 20: Use Lookup Functions 12:45 21: Trace Cells 09:05 22: Watch and Evaluate Formulas 08:38 Automating Workbook Functionality 35:27 23: Apply Data Validation 13:28 24: Search for Invalid Data and Formulas with Errors 04:06 25: Work with Macros 17:53 Creating Sparklines and Mapping Data 07:19 26: MapData 07:19 Forecasting Data 27:54 27: Determine Potential Outcomes Using Data Tables 08:47 28: Determine Potential Outcomes Using Scenarios 09:16 29: Use the Goal Seek Feature 04:16 30: Forecasting Data Trends 05:35 Course 02- Module 1: Introduction to Retail Analytics 32:03 31: Introduction to Retail Analytics Preview 32:03 Module 2: Retail Psychology 07:06 32: Retail Psychology 07:06 Module 3: Retail and Data Analytics 12:00 33: Retail and Data Analytics 12:00 Module 4: Benefits of Retail Analytics 16:26 34: Benefits of Retail Analytics 16:26 Module 5: Retail Strategy 09:44 35: Retail Strategy 09:44 Module 6: Retail Buying and Merchandising 11:27 36: Retail Buying and Merchandising 11:27 Module 7: Forecasting 23:27 37: Forecasting 23:27 Module 8: Retail Pricing 16:30 38: Retail Pricing 16:30 Module 9: Analytics Software 19:37 39: Analytics Software 19:37 Module 10: Supply Chain Management in Retailing 07:37 40: Supply Chain Management in Retailing 07:37 Module 11: The Sales Process and Dealing with Customers at the Checkout 04:57 41: The Sales Process and Dealing with Customers at the Checkout 04:57 Module 12: Selling in Multiple Channels 12:40 42: Selling in Multiple Channels 12:40 Module 13: Taking Trends and Targeting Customers Effectively 05:38 43: Taking Trends and Targeting Customers Effectively 05:38 Assessment (Optional) 12:00 44: MCQ Question 12:00 Order Your Certificate 02:00 45: Order Your CPD Certificate 01:00 46: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Data Analyst (Data Analytics) Training This course is for people who want to quickly and easily learn about Data Analyst (Data Analytics). Requirements Data Analyst (Data Analytics) Training You will not need any prior background or expertise to enrol in this Data Analyst (Data Analytics) course. Career path Data Analyst: £25,000 - £50,000 Junior Data Scientist: £30,000 - £60,000 Senior Data Analyst/Scientist: £50,000 - £100,000 Data Analytics Manager: £60,000 - £120,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Diploma in Retail And Data Analytics at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Retail And Data Analytics at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Overview Acquire the skills and strategies to establish a successful dropshipping business through the Introduction Into Dropshipping on eBay course.  Introduction Into Dropshipping on eBay course will introduce you to the essentials of dropshipping, such as - opening eBay and PayPal accounts, finding suppliers and products. It also includes pricing strategies and techniques to optimise listing & images for maximum exposure. You'll also learn about the retail arbitrage process, finding retail liquidation suppliers and getting working capital with no credit check.  In addition, you will gain expertise in importing and creating your own brand with the help of the best research tools, finding profitable categories on eBay, creating an LLC and many more resources. So enrol today in Introduction Into Dropshipping on eBay course and get a set closer to building your business empire! Learning Outcomes  Understand the core concepts of dropshipping and eBay business models Learn the steps to create an eBay and PayPal account Grasp the strategies of finding products and suppliers for your dropshipping business Enrich your understanding of retail liquidation and retail arbitrage Develop the skills to create your own brand Learn how to create an LLC for your business Who Should Take this Introduction Into Dropshipping on eBay Course? The Introduction Into Dropshipping on eBay course will give you an in-depth understanding of dropshipping, importing & creating your brand. If you want to build a successful online business, this course will help you develop the essential skills and competencies. Why Choose This Introduction Into Dropshipping on eBay Course By John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Assessment Method At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately. That means you will instantly know whether you have been successful. But don't worry, before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at £39 or in PDF format at £24.  Introduction Into Dropshipping on Ebay Introduction Into The Ebay Business Models 00:04:00 Dropshipping 101 00:04:00 Developing The Right Mindset 00:08:00 How To Create Your Ebay & Paypal Account 00:06:00 How To Find Suppliers For Your Dropshipping Business 00:06:00 How To Find Products For Your Dropshipping Business 00:06:00 Optimizing Your Listing For Maximum Exposure 00:09:00 How To Properly Optimize Your Image Listings 00:04:00 How To Properly Price Your Products 00:07:00 Introduction into Retail Liquidation & Retail Arbitrage The Retail Arbitrage Process 00:09:00 How To Find Retail Liquidation Suppliers 00:08:00 How To Find Retail Liquidation Suppliers Part 2 00:05:00 How To Get Working Capital For Your Business With NO Credit Check! 00:06:00 Introduction Into Importing & Creating Your Own Brand The Best Research Tool For Importing On Ebay 00:08:00 Find The Top Sellers In Every Category On Ebay 00:05:00 Narrowing Down Your Niche Selection 00:05:00 How To Find The Most Profitable Categories On Ebay 00:07:00 Navigating Through Alibaba & Getting Samples 00:05:00 Another Resource To Find Products 00:11:00 Private Label Brand Example 00:10:00 How To Find Outsourcers To Free Up Your Time 00:08:00 Creating An LLC For Your Business 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Has a window display ever attracted your notice while you were walking by a store? Has a smell, lights or sound in a store ever triggered your emotion? If you have ever faced any of these, you know what's behind all this magic, a Visual merchandising is the key point to any successful business, and hence one must have these skill-sets to survive in the competitive market. So enrol in this course today to develop knowledge and skills that will drive your career forward while learning the technique to maximise customer engagement. This Diploma course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Merchandising substantial and easier than ever! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of merchandising, the types, theories and career aspects of a merchandiser. Our course is designed in a way that will enhance your knowledge in areas such as product, inventory, supply chain, and price management. Moreover, the course enables you to plan and execute various strategies to increase customer interactions. Similarly, throughout this course, you will demonstrate an understanding of the essential characteristics, which includes consumer behaviour pattern, the consumer rights act, and the importance of communicating with customers using various actions. Overall, this course has been explicitly outlined to provide you with the comprehension that will help master visual merchandising. What will I learn from this course? An overview of theory Methodologies of product management Principles of merchandise management How to analyse and manage inventories Planning and executing strategies The foundation Decision-making ability in pricing Significance of consumer behaviour The importance of communicating with customers On top of everything, you will get a certificate that includes 150 CPD points which will help make a mark for yourself in the competitive job market. This course certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this course today and open doors to enchanting career opportunities ahead. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned course lesson planning Innovative and engaging content and activities Course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Merchandising Theory What is Merchandising? Types of Merchandising Career as a Merchandiser Summary Module 02: Product Management Product Management Brand Management in Retailing Summary Module 03: Merchandise Management Merchandise Management Logistics Summary Module 04: Inventory Management and Analysis Inventory Management Concept Using Inventory Analysis to Improve Business Operations How Do You Analyse Inventory? Key Metrics to Measure Inventory Efficiency Summary Module 05: Merchandising Strategy Elements of Merchandising Takeaways Summary Module 06: Visual Merchandising What is Visual Merchandising? Creating Effective Displays Maintenance Summary Module 07: Merchandise Pricing Interactive Pricing Decisions Pricing Objectives Pricing Policies Specific Pricing Strategies Summary Module 08: Importance of Consumer Behaviour What We Mean by Consumer Behaviour How to Interpret Consumer Behaviour for Your Advantage How to Deal With Issues Related to Behaviour The Difference That Understanding Consumer Behaviour Makes to Your Store Summary Module 09: Consumer Rights Act The Key Rights Held by the Customer What You Are Allowed to Do as a Trader How to Handle Issues with Customers The Legal Side and Getting Help Summary Module 10: The Importance of Communicating with Customers What We Mean by Communication How to Deal With Unhappy Customers How to Talk to Customers The Key Information to Provide your Customers Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This course is preferable to independent and larger retailers who want to up-skill their teams to become experts. Besides, recent graduates or undergraduates who wish to learn a new skill or are looking to get into the industry are also encouraged to apply. Anyone of any academic background can enrol on this course. Requirements The course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this course can lead you to the following career paths: Store Manager Fashion Merchandiser Retail Buyer Retail Store Manager Retail Merchandiser Marketing Executive Campaign Manager Promotional Officer And many more! Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Merchandising at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Merchandising at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

The 'Ecommerce Sales with eBay' course offers valuable insights into different strategies for generating sales on eBay, including dropshipping, retail liquidation, retail arbitrage, and importing products to create your own brand. Students will gain essential knowledge and techniques to succeed in the competitive world of eCommerce on eBay. Learning Outcomes: Understand the concept of dropshipping and how to implement it effectively on eBay. Learn about retail liquidation and retail arbitrage and how to find profitable products to sell on eBay. Explore the process of importing products and creating your own brand to establish a unique presence on eBay's marketplace. Why buy this Ecommerce Sales with Ebay? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Ecommerce Sales with Ebay there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to establish a foothold in online retail. Entrepreneurs seeking innovative methods to source and sell products. Creative minds eager to develop and market their own brands. Retail professionals aiming to expand their skillset in digital marketplaces. Self-starters are interested in learning the nuances of e-commerce strategies. Prerequisites This Ecommerce Sales with Ebay does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ecommerce Sales with Ebay was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Ecommerce Manager: £35,000 - £55,000 Per Annum Brand Strategist: £28,000 - £50,000 Per Annum Online Retail Specialist: £24,000 - £40,000 Per Annum Dropshipping Entrepreneur: £22,000 - £60,000 Per Annum Retail Arbitrage Expert: £20,000 - £45,000 Per Annum Import/Export Consultant: £30,000 - £55,000 Per Annum Course Curriculum Introduction Into Dropshipping on Ebay Introduction Into The Ebay Business Models 00:04:00 Dropshipping 101 00:04:00 Developing The Right Mindset 00:08:00 How To Create Your Ebay & Paypal Account 00:06:00 How To Find Suppliers For Your Dropshipping Business 00:06:00 How To Find Products For Your Dropshipping Business 00:06:00 Optimizing Your Listing For Maximum Exposure 00:09:00 How To Properly Optimize Your Image Listings 00:04:00 How To Properly Price Your Products 00:07:00 Introduction into Retail Liquidation & Retail Arbitrage The Retail Arbitrage Process 00:09:00 How To Find Retail Liquidation Suppliers 00:08:00 How To Find Retail Liquidation Suppliers Part 2 00:05:00 How To Get Working Capital For Your Business With NO Credit Check! 00:06:00 Introduction Into Importing & Creating Your Own Brand The Best Research Tool For Importing On Ebay 00:08:00 Find The Top Sellers In Every Category On Ebay 00:05:00 Narrowing Down Your Niche Selection 00:05:00 How To Find The Most Profitable Categories On Ebay 00:07:00 Navigating Through Alibaba & Getting Samples 00:05:00 Another Resource To Find Products 00:11:00 Private Label Brand Example 00:10:00 How To Find Outsourcers To Free Up Your Time 00:08:00 Creating An LLC For Your Business 00:05:00 Assignment Assignment - Ecommerce Sales with Ebay 00:00:00

***24 Hour Limited Time Flash Sale*** Commercial Management (Logistic & Supply Chain Management) - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In an era where over £500 billion worth of goods are moved annually in the UK alone, the efficiency of logistics and supply chain management becomes paramount. The "Commercial Management (Logistic & Supply Chain Management)" bundle offers specialised courses designed to elevate your expertise and readiness in a sector that is the backbone of global commerce. Are you prepared to lead in this dynamic field, ensuring that goods and services are delivered efficiently and sustainably? This robust educational bundle includes courses, ranging from Logistics and Supply Chain Management to specialised trainings in Retail Management, Transport Management, and Commercial Law. Each course is crafted to enhance your understanding of the complex logistics networks and supply chain processes. You'll learn how to manage and optimise Transport and Warehousing, navigate Legal Aspects of Commerce, and implement effective Import/Export strategies, all within a framework that emphasises strategic innovation. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Logistics Management at QLS Level 5 Course 02: Diploma in Supply Chain Management at QLS Level 5 CPD QS Accredited Courses: Course 03: Retail Management Course 04: Transport Manager Course 05: Import/Export Course 06: Warehouse Management Diploma Course 07: Commercial law Join in on this journey to become a leader in the crucial fields of logistics and supply chain management. By enroling in the "Commercial Management (Logistic & Supply Chain Management)" bundle, you position yourself at the forefront of an industry critical to global economic health. Don't just participate in the marketplace-master it. Enrol in this course and enhance your career trajectory and develop the skills that will define the future of commerce! Learning Outcomes: Optimise and manage supply chain and logistics operations effectively. Strategically solve problems within global supply chains. Navigate and apply commercial law in business transactions. Manage retail operations aligning with current market demands. Design and oversee transport logistics with efficiency. Execute import/export operations adhering to legal standards. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Logistics Management at QLS Level 5 Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Module 13: Getting Started Module 14: Understanding Lean Module 15: Liker's Toyota Way Module 16: The TPS House Module 17: The Five Principles of Lean Business Module 18: The First Improvement Concept (Value) Module 19: The Second Improvement Concept (Waste) Module 20: The Third Improvement Concept (Variation) Module 21: The Fourth Improvement Concept (Complexity) Module 22: The Fifth Improvement Concept (Continuous Improvement) Module 23: The Improvement Toolkit Module 24: Wrapping Up Course 02: Diploma in Supply Chain Management at QLS Level 5 Module 01: Course Overview Module 02: Getting Started Module 03: The Evolution of the Supply Chain Module 04: The Basic Supply Chain Structure Module 05: Supply Chain Drivers Module 06: Aligning Your Supply Chain with Business Strategy Module 07: Managing Supply Chain Risks Module 08: Tracking and Evaluating Supply Chain Data Module 09: Troubleshooting Supply Chain Problems Module 10: Sharing Supply Chain Activities Module 11: Sustainable Supply Chain Strategies Module 12: Applying Lean Techniques to the Supply Chain Module 13: The Future of Supply Chain Management =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future logistics managers Supply chain professionals Business management students Aspiring import/export agents Retail management personnel Legal advisors in commerce Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Supply Chain Manager: £35,000 - £55,000 Logistics Coordinator: £25,000 - £40,000 Transport Manager: £30,000 - £50,000 Warehouse Manager: £27,000 - £45,000 Export Manager: £30,000 - £55,000 Retail Operations Manager: £28,000 - £48,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

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