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65654 Courses

Introduction to Gemology

5.0(5)

By Online Training Academy

Uncover the captivating world of gems and jewels with our comprehensive "Introduction to Gemology" course. Whether you're an aspiring gemologist, jeweler, or simply fascinated by the allure of gemstones, this course is your gateway to understanding their beauty and scientific significance. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In "Introduction to Gemology," learners explore the fascinating world of gemstones. They begin by understanding the basics of gemology, including how gems are formed and their physical properties like weight, color, and measurement. Participants delve into the intricate process of gem testing, learning how professionals identify and evaluate gemstones for authenticity and quality. The course also covers the significance of color in gemstones, how it affects their value and allure. By the end, learners gain a comprehensive understanding of precious gemstones, including their rarity, cultural importance, and the art of distinguishing between different types. This curriculum equips students with practical knowledge essential for anyone interested in gems, whether for personal interest or professional development in jewelry making, appraisal, or gem trading. Course Curriculum Module 01: Introduction to Gemology Module 02: Weight and Measurement Module 03: Color Module 04: Formation of Gems Module 05: Gem Testing Module 06: Precious Gemstones Module 07: Fashioning Learning Outcomes Understand the fundamentals of gem identification and classification principles. Apply standard methods for measuring gem weight and dimensions accurately. Identify the influence of colour on gemstone value and aesthetics. Explain the geological processes involved in gem formation and crystallization. Perform basic tests to assess the authenticity and quality of gemstones. Recognize the characteristics and value factors of major precious gemstones. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Jewellery enthusiasts seeking foundational knowledge in gem identification. Gemstone collectors interested in understanding gem quality and value. Students of geology or earth sciences exploring gem formation processes. Retail professionals aiming to enhance gemstone product knowledge. Beginners in gem trading or appraisal seeking fundamental expertise. Career path Gemologist Jewellery Designer Gemstone Buyer Gem Appraiser Retail Jeweller Gemstone Laboratory Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Gemology
Delivered Online On Demand3 hours
£10

Data Entry Clerk Level 3 Advanced Diploma

5.0(5)

By Online Training Academy

In the UK, the starting salary for jobs involving data entry is normally between £25,000 and £28,000 annually. But in a junior position, you might make between £40,000 and £50,000 if you have some experience. Furthermore, if you work in a senior job and have a lot of expertise, you may make over £65,000. Our Data Entry training equips you with precise knowledge and abilities to become a Data Entry specialist. If you have a strong knack for accuracy, the ability to work under pressure, and outstanding keyboarding skills, you might want to choose a job in data entry. A job in data entry can lead you into many other areas because companies from a variety of industries hire for these Data Entry Administrator roles. You will have improved your employability and equipped yourself with the skills you need to keep ahead of the competition by the time you finish this Data Entry course. Additionally, by making your resume stand out to potential employers, the course will offer it a little extra edge over the competition. Thus, why do you delay? Enroll right now in the course! Key Features: This Data Entry Clerk Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Data Entry Clerk Level 3 Advanced Diploma Module 01: Basic Data Input and Key Tools Module 02: Entering Data Using Microsoft Word Module 03: Data Input with Microsoft Excel Module 04: Enhanced Data Input Methods and Tools Module 05: Best Practices for Data Input Accuracy Module 06: Developing Your Data Input Career and Portfolio Learning Outcomes: Data Entry Clerk Level 3 Advanced Diploma Understand data entry fundamentals and essential tools for efficiency. Demonstrate proficient data entry skills using Microsoft Word. Apply advanced data entry techniques proficiently in Microsoft Excel. Utilize advanced tools for efficient and accurate data entry tasks. Implement best practices to ensure accuracy in data entry work. Develop a professional portfolio and strategies for advancing data entry career. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry Clerk Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Data Entry Clerk Level 3 Advanced Diploma. Moreover, this course is ideal for: Individuals seeking advanced data entry skills. Professionals aiming to enhance data entry proficiency. Students aspiring to pursue a career in data entry. Anyone interested in improving data entry accuracy and efficiency. Individuals looking to build a career in administrative roles. Requirements There are no requirements needed to enrol into this Data Entry Clerk Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Data Entry Clerk Level 3 Advanced Diploma course. Career path After finishing this Data Entry Clerk course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Data Entry Clerk are: Database Administrator - £25K to £35K/year Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £23K/year Office Administrator - £20K to £25K/year Data Analyst - £22K to £30K/year Executive Assistant - £25K to £35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Data Entry Clerk Level 3 Advanced Diploma
Delivered Online On Demand1 hour 42 minutes
£10

Food Hygiene and Safety Level 1,2 & 3

5.0(5)

By Online Training Academy

The Food Hygiene Level 1, Level 2, and Level 3 bundle course is designed for food, catering, and hospitality professionals at all levels. This comprehensive training program provides crucial information on food hygiene and food safety compliance, addressing key UK legislation for both employers and staff. This all-inclusive Food Hygiene bundle offers detailed guidance on identifying food hazards in the workplace. You'll learn about food hygiene, food safety, food microbiology, hazard control, food poisoning prevention, personal hygiene, and much more. By the end of these Food Hygiene courses, you will possess the skills and theoretical knowledge to implement the best practices in food hygiene and food safety. You will be equipped to establish an effective food hygiene management system in your workplace and have the qualifications to train others on maintaining high standards of food hygiene and safe work systems, incorporating HACCP control measures. This Food Hygiene Bundle Includes: Course 01: Food Hygiene Level 1 Course 02: Food Hygiene Level 2 Course 03: Food Hygiene Level 3 Don't just dream of a great career in Food Safety sector-make it happen. Enroll in our Food Hygiene Level 1, Level 2, and Level 3 bundle course bundle today. We offer this valuable bundle at a fair price of just £14 after a discount. Key Features: CPD Quality Standards (CPD QS) 30 CPD Points Fully online, interactive food hygiene courses with audio voiceover Developed by experts Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Food Hygiene and Safety Level 1,2 & 3 Training Bundle Curriculum Outline The Food Hygiene Training Bundle includes three comprehensive courses designed to equip food, catering, and hospitality professionals with essential knowledge and skills in food hygiene. Course 01: Food Hygiene Level 1 introduces the basics of food hygiene and food safety. Learners will understand the importance of food hygiene, identify food poisoning and other illnesses, recognize contamination risks, and learn about proper waste disposal, cleaning, disinfection, and personal hygiene practices. Module 01: Introduction to Food Safety Module 02: Food Poisoning and other illnesses Module 03: Contamination Module 04: Waste Disposal, Cleaning and Disinfection Module 05: Personal Hygiene Course 02: Food Hygiene Level 2 builds on the foundational knowledge from Level 1. It covers Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP), both critical aspects of food hygiene. Learners will gain a deeper understanding of food poisoning and illnesses, contamination, waste disposal, cleaning, disinfection, pest management, and personal hygiene, all within the context of food hygiene. Module 01: Introduction to Food Safety Module 02: Food Safety Management Systems (FSMS) and HACCP Module 03: Food Poisoning and other illnesses Module 04: Contamination Module 05: Waste Disposal, Cleaning and Disinfection Module 06: Pest Management Module 07: Personal Hygiene Course 03: Food Hygiene Level 3 is designed for supervisors and managers with a focus on advanced food hygiene practices. It delves into the roles and responsibilities of food supervisors and handlers, as well as relevant laws and legislation related to food hygiene. The course provides advanced training on FSMS and HACCP, food poisoning, contamination, waste disposal, cleaning, disinfection, pest management, and personal hygiene. Additionally, it includes modules on effectively training and supervising staff to maintain food hygiene standards. Module 01: Introduction to Food Safety Module 02: Roles and Responsibilities of Food Supervisors and food handlers Module 03: Laws and Legislation Module 04: Food Safety Management Systems (FSMS) and HACCP Module 05: Food Poisoning and other illnesses Module 06: Contamination Module 07: Waste Disposal, Cleaning and Disinfection Module 08: Pest Management Module 09: Personal Hygiene Module 10: Training and Supervising Staff Effectively By completing this food hygiene bundle, learners will acquire a thorough understanding of food hygiene and safety. They will learn to identify and control food hazards, prevent foodborne illnesses, and maintain high standards of personal hygiene. They will also be equipped to implement effective food hygiene management systems, comply with food hygiene laws, and train others in best practices. This food hygiene bundle ensures that professionals are well-prepared to maintain a safe and hygienic food environment in their workplaces. Learning Outcomes Understand the basics of food hygiene and safety practices. Identify and prevent food poisoning and other foodborne illnesses. Recognize and control food contamination hazards effectively. Implement waste disposal, cleaning, and disinfection protocols. Maintain high standards of personal hygiene in the workplace. Apply food safety management systems and HACCP principles. Certification After completing this Food Hygiene and Safety Level 1,2 & 3 Course, you will get a free Certificate. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food handlers in catering and hospitality sectors. Supervisors managing food safety in workplaces. Staff responsible for food hygiene compliance. Employers needing food safety training for employees. Individuals seeking food hygiene knowledge. Please be informed that this Food Hygiene and Safety Level 1,2 & 3 course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in HACCP for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Career path After completing this bundle you will have a variety of careers to choose from. The following job sectors are: Food & Safety Inspector: £25,000 - £35,000 per annum Safety & Hygiene Advisor: £30,000 - £35,000 per annum Restaurant Manager: £28,000 - £32,000 per annum Head Chef: £35,000 - £45,000 per annum Food Safety Manager: £35,000 per annum Food Safety Officer: £40,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 1,2 & 3
Delivered Online On Demand3 hours 54 minutes
£10

Diploma on Leadership and People Management

5.0(5)

By Online Training Academy

Are you ready to take the next step in your career journey? Dive into the world of effective leadership and people management with our comprehensive Diploma on Leadership and People Management. Designed to empower you with the essential skills and knowledge needed to thrive in today's dynamic workplace, this diploma program is your gateway to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this leadership and people management diploma, learners focus on understanding themselves better, setting achievable goals, and mastering fundamental skills like influencing others positively. They explore the history and development of leadership styles, learning how to lead by example and inspire others toward a common vision. Encouragement and empowerment are emphasized, along with the importance of challenging existing processes to foster innovation and growth. Learners delve into situational leadership, understanding how to adapt their approach based on different circumstances and individuals. The curriculum aims to equip learners with practical tools and knowledge to effectively lead and manage people in various settings. Course Curriculum Module 01: A Personal Inventory Module 02: Setting Goals Module 03: Basic Influencing Skills Module 04: The Evolution of Leadership Module 05: Modeling the Way Module 06: Inspiring a Shared Vision Module 07: Encouraging the Heart Module 08: Enabling Others to Act Module 09: Challenging the Process Module 10: Situational Leadership Module 11: Getting Started Learning Outcomes: Analyze personal strengths to enhance leadership effectiveness and adaptability. Develop strategic goals aligned with organisational vision and objectives. Employ fundamental influencing techniques to foster positive team dynamics. Trace the historical progression of leadership theories and practices. Demonstrate leadership by example through ethical and authentic behaviour. Cultivate a compelling vision that motivates and aligns team members. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking foundational leadership skills. Managers aiming to enhance team collaboration and productivity. Professionals transitioning into leadership roles within their organisations. Individuals eager to develop a deeper understanding of leadership principles. Team leaders looking to inspire and empower their team members. Career path Team Leader Project Manager Human Resources Manager Operations Manager Business Development Manager Training and Development Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Leadership and People Management
Delivered Online On Demand1 hour
£10

Crisis Communication for HR Training

5.0(5)

By Online Training Academy

In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Crisis Communication for HR Training
Delivered Online On Demand1 hour 36 minutes
£10

Resourcing and Managing Talent Course

5.0(5)

By Online Training Academy

Master the art of nurturing organizational talent with our comprehensive Resourcing and Managing Talent Course. This course equips you with essential skills and knowledge to effectively manage human resources, optimize talent acquisition strategies, and foster a culture of continuous growth and development within your organization. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Resourcing and Managing Talent" course, learners will explore the fundamental aspects of effectively managing human resources within an organization. They will understand how to strategically plan for human resource needs, ensuring that the right people are in the right roles. This involves learning about job analysis and designing roles that align with organizational goals. The course emphasizes the importance of talent planning and how it contributes to overall business success. Learners will discover the benefits of talent management, including how it enhances organizational performance and fosters employee development. They will also delve into recruiting strategies and the role of coaching, training, and development in nurturing employee skills. The course covers performance management techniques to optimize employee productivity and methods for enhancing employer branding. Finally, learners will explore opportunities to continuously improve talent management systems, ensuring they evolve with changing organizational needs and market conditions. Course Curriculum Module 01: Introduction to Resourcing and Talent Management Module 02: Planning Human Resources Module 03: Job Analysis and Design Module 04: Resourcing and Talent Planning Module 05: Benefits of Talent Management Module 06: Talent Management and The Role of Recruiting Module 07: Coaching, Training, and Development Module 08: Performance Management Module 09: Employer Branding Module 10: Improvement Opportunities of Talent Management System Learning Outcomes Understand key concepts in resourcing and talent management strategies. Apply job analysis techniques to enhance organisational efficiency and effectiveness. Evaluate the benefits of effective talent management within organisations. Demonstrate knowledge of coaching, training, and development practices. Implement performance management strategies to drive employee productivity and engagement. Analyse improvement opportunities in talent management systems for organisational success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance talent management skills. Managers aiming to improve workforce planning and development strategies. Individuals interested in understanding employer branding and recruitment processes. Career changers exploring opportunities in human resources management roles. Graduates preparing for roles in organisational development and HR. Career path HR Manager Talent Acquisition Specialist Training and Development Coordinator Performance Management Analyst Employer Branding Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Resourcing and Managing Talent Course
Delivered Online On Demand2 hours 6 minutes
£10

Legionella Awareness - CPD Certified Course

5.0(5)

By Online Training Academy

Take on a journey of knowledge that transcends the ordinary - a riveting exploration into the microscopic world of Legionella. In the unfolding chapters of understanding, we unravel the enigma, delving into the essence of Legionella and its clandestine presence. Picture this: navigating the legal labyrinth, where obligations metamorphose into responsibilities, forging a path through the legislative landscape. It's not just about compliance; it's about stewardship, a commitment to safeguarding spaces from the elusive Legionella threat. Key Features This Legionella Awareness Course Includes: This Legionella Awareness Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access As the narrative unfolds, hazardous environments materialise before your eyes. Here, we venture beyond the visible, peeling back the layers of seemingly innocuous settings to expose potential Legionella breeding grounds. The tale takes a strategic turn with risk assessments, an art form meticulously crafted to decipher the cryptic language of Legionella's potential emergence. In a post-Covid world, our journey culminates with heightened Legionella awareness, a beacon guiding us through the challenges of the new normal. Join us in this intellectual odyssey, where knowledge is not just power - it's the key to a Legionella-resilient future. Course Curriculum Legionella Awareness Course: Module 01: Understanding Legionella Module 02: Legal Obligations and Responsibilities Module 03: Identifying Hazardous Environments Module 04: Conducting Legionella Risk Assessments Module 05: Risk Mitigation and Control Measures Module 06: Post-Covid Legionella Awareness Learning Outcomes After completing this Legionella Awareness Course, you will be able to: Understand Legionella's biology, transmission, and associated health risks in diverse settings. Comprehend legal obligations, ensuring compliance with Legionella control regulations and standards. Identify hazardous environments susceptible to Legionella growth and assess potential risks. Conduct thorough Legionella risk assessments, evaluating water systems for contamination sources. Implement effective risk mitigation and control measures to prevent Legionella proliferation. Enhance awareness by addressing Legionella concerns in post-Covid environments proactively. Certification After completing this Legionella Awareness course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Legionella Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Legionella Awareness. Moreover, this course is ideal for: Facility Managers and Supervisors Health and Safety Officers Environmental Compliance Officers Building Maintenance Staff Water Treatment and Plumbing Professionals Requirements There are no requirements needed to enrol into this Legionella Awarenesscourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Legionella Awareness course. Career path After finishing this Legionella Awareness course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Legionella Awareness are: Health and Safety Advisor Environmental Compliance Manager Facilities Management Coordinator Water Hygiene Technician Risk Assessment Consultant Plumbing and Water Systems Inspector Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Legionella Awareness - CPD Certified Course
Delivered Online On Demand1 hour 48 minutes
£10

RIDDOR Training Course

5.0(5)

By Online Training Academy

Are you ready to enhance your understanding of workplace safety and compliance? Our RIDDOR Training Course is designed to equip you with the essential knowledge and skills needed to ensure a safe and compliant work environment. Whether you're an employer, manager, or health and safety professional, this course will guide you through the critical aspects of workplace safety regulations, risk management, and incident reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access The RIDDOR Training Course offers a comprehensive understanding of workplace safety and health regulations. Learners will explore the fundamental principles of health and safety at work, including the essential laws that govern these areas. The course covers effective health and safety management strategies, helping participants to develop skills in identifying, assessing, and managing various workplace risks. Additionally, it provides detailed insights into RIDDOR, teaching learners how to properly report injuries, diseases, and dangerous occurrences in the workplace. By the end of the course, participants will be equipped with the knowledge and skills to ensure a safer working environment, understand legal requirements, and effectively handle health and safety issues in their professional settings. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) Learning Outcomes: Understand health and safety laws in the workplace. Learn effective health and safety management strategies. Identify and assess common workplace risks. Comprehend RIDDOR requirements and reporting procedures. Apply risk assessment methods to workplace hazards. Recognize responsibilities under RIDDOR regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Managers and supervisors Human resources professionals Workplace safety trainers Compliance officers Career path Health and Safety Officer Safety Compliance Manager Risk Assessor HR Safety Coordinator Safety Training Specialist Compliance Auditor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

RIDDOR Training Course
Delivered Online On Demand1 hour 6 minutes
£10

Customer Service Diploma Level 2 & 3

5.0(5)

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand1 hour 42 minutes
£10

Birth Doula: New Life Support

5.0(5)

By Online Training Academy

The Birth Doula: New Life Support Course is a pivotal training program that equips individuals with essential skills and knowledge to support women throughout the miraculous journey of childbirth. In today's fast-paced world, where medical interventions often dominate the birthing process, Birth Doulas play a crucial role in advocating for women's choices, providing emotional and physical support, and ensuring a positive birth experience. Understanding a woman's body during pregnancy, managing common symptoms, and offering postpartum care are just a few of the vital modules covered in this comprehensive course. By mastering effective communication, empathy, and comfort skills, graduates are not only better prepared to assist mothers during labor but also equipped to address mental health concerns and provide support in grief and bereavement situations. The demand for skilled Birth Doulas is on the rise, with a noticeable increase in the sector by 15% annually. In the UK, where awareness about the benefits of doula support is growing, job opportunities abound, with an average salary ranging from £20,000 to £30,000 per annum. Investing in Birth Doula training not only enriches personal and professional lives but also contributes to the well-being of mothers and families, making it a rewarding and impactful career choice. Key Features: CPD Certified Birth Doula Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Birth Doula Module 02: A Woman's Body in Pregnancy Module 03: Antenatal Care during Pregnancy Module 04: Management of Common Symptoms of Pregnancy Module 05: Clinical Examination of Pregnant Women Module 06: Care of a Woman during Labour Module 07: Postpartum Care Module 08: Screening Newborn Baby Module 09: Infant Care Module 10: Mental Health of the Mother Module 11: Grief and Bereavement Module 12: Contraception and Family Planning Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Ethics in Doula Learning Outcomes: Apply knowledge of a woman's body during pregnancy for holistic care. Implement antenatal care strategies to support healthy pregnancies effectively. Manage common pregnancy symptoms, ensuring comfort and well-being. Perform clinical examinations of pregnant women with proficiency and sensitivity. Provide comprehensive care during labour, ensuring maternal comfort and safety. Demonstrate postpartum care skills, promoting maternal and infant well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Birth Doula: New Life Support course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Birth Doula: New Life Support. Moreover, this course is ideal for: Aspiring doulas seeking expertise in supporting mothers through childbirth. Healthcare professionals aiming to specialize in maternal and newborn care. Individuals passionate about enhancing maternal mental health and well-being. Those interested in grief and bereavement support in a doula role. Anyone wanting to contribute to ethical and empathetic maternity care. Requirements There are no requirements needed to enrol into this Birth Doula: New Life Support course. We welcome individuals from all backgrounds and levels of experience to enrol into this Birth Doula: New Life Support course. Career path After finishing this Birth Doula: New Life Support course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Birth Doula: New Life Support are: Maternity Support Worker - £18K to £25K/year Midwife - £24K to £40K/year Childbirth Educator - £22K to £30K/year Infant Feeding Specialist - £20K to £35K/year Maternal Mental Health Advocate - £25K to £35K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Birth Doula: New Life Support
Delivered Online On Demand3 hours 6 minutes
£10