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5301 Courses

Risk Assessment & Management Diploma Part - 1

By iStudy UK

Course Description Get instant knowledge from this bite-sized Risk Assessment & Management Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Risk Assessment & Management Diploma Part - 1 course you will get fundamental ideas of risk assessment and management, the key understanding of risk management, types of risk and so on. Enrol in this course today and start your instant first step towards learning about risk and types of risk. Learn faster for instant implementation. Learning Outcome Familiarise with risk management Understand risk and types of risk Gain in-depth knowledge of the risk evaluation process Deepen your understanding of risk analysis and assessment Learn about risk assessment at the workplace How Much Do Risk Managers Earn? Senior - £104,000 (Apprx.) Average - £68,000 (Apprx.) Starting - £45,000 (Apprx.) Requirement Our Risk Assessment & Management Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Risk Assessment & Management Diploma Part - 1 Module 01: Risk and Types of Risk 00:19:00 Module 02: The Risk Evaluation Process 00:29:00 Module 03: Risk Analysis & Assessment 00:27:00 Module 04: Risk Assessment at Workplace 00:18:00 Module 05: Introduction to Risk Management 00:19:00 Assignment Assignment - Risk Assessment & Management Diploma Part - 1 00:00:00

Risk Assessment & Management Diploma Part - 1
Delivered Online On Demand1 hour 52 minutes
£25

Roofing: Roofing Training Essentials

By Online Training Academy

In today's modern world, the importance of mastering Roofing cannot be overstated. As buildings continue to rise and expand, the demand for skilled roofing professionals is ever-present. The Roofing Training Essentials course offers a comprehensive understanding of roofing techniques, tools, and safety protocols through modules covering everything from basic essentials to advanced installation techniques. With a 15% increase in roofing projects and a 20% rise in demand for skilled roofers across the UK, learning the intricacies of roofing is not just valuable-it's essential for securing lucrative job opportunities. In the UK, roofers earn an average annual salary of £30,000, making it a financially rewarding career path. Moreover, by enrolling in this course, individuals gain a competitive edge in a sector where expertise is in high demand. Don't miss out on this opportunity to acquire valuable knowledge and skills in roofing Enroll in the Roofing Training Essentials course today to kickstart your career in this thriving industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Roofing Essentials Module 03: Advanced Roofing Installation Techniques Module 02: Essential Roofing Tools and Equipment Module 05: Roof Maintenance Fundamentals Module 04: Mastering Common Roofing Systems Installation Module 06: Estimation Techniques and Costing Module 07: Exploring Roofing Sustainability Module 08: Roofing Safety Protocols and Regulations Learning Outcomes: Identify roofing materials, techniques, and tools for efficient installations. Demonstrate proficiency in maintaining and repairing various roofing systems. Implement common roofing systems with precision and adherence to standards. Calculate accurate estimations and costs for roofing projects effectively. Analyze the sustainability factors influencing roofing practices for environmental impact. Apply safety protocols and regulations ensuring secure roofing operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Roofing: Roofing Training Essentials 1:51:18 1: Module 1: Introduction to Roofing Essentials.mp4 Preview 13:28 2: Module 2: Essential Roofing Tools and Equipment.mp4 12:41 3: Module 3: Advanced Roofing Installation Techniques.mp4 13:33 4: Module 4: Mastering Common Roofing Systems Installation.mp4 10:45 5: Module 5: Roof Maintenance Fundamentals.mp4 11:47 6: Module 6: Estimation Techniques and Costing.mp4 13:07 7: Module 7: Exploring Roofing Sustainability.mp4 16:38 8: Module 8: Roofing Safety Protocols and Regulations.mp4 17:19 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Roofing: Roofing Training Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Roofing: Roofing Training Essentials. Moreover, this course is ideal for: Construction workers seeking roofing specialization. Roofing apprentices aiming to enhance foundational knowledge. Building inspectors interested in understanding roofing installation techniques. Project managers requiring insights into roofing estimation and costing. Environmental enthusiasts exploring sustainable roofing practices. Requirements There are no requirements needed to enrol into this Roofing Training Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Roofing Training Essentials course. Career path After finishing this Roofing Training Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Roofing Training Essentials are: Roofer - £20K to £35K/year. Roofing Supervisor - £30K to £45K/year. Roofing Estimator - £25K to £40K/year. Roofing Project Manager - £35K to £50K/year. Roofing Safety Officer - £28K to £42K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Roofing: Roofing Training Essentials
Delivered Online On Demand1 hour 54 minutes
£12

Phlebotomy - Training

By Online Training Academy

Phlebotomy - Training Phlebotomy training courses play a pivotal role in the modern world, as they equip individuals with the necessary skills to collect blood samples for medical testing and donation purposes. In an era where healthcare is paramount, proficient phlebotomists are indispensable members of medical teams, ensuring accurate diagnoses and effective treatment plans. The demand for skilled phlebotomists is on the rise in the UK, with job opportunities increasing by 25% in recent years. Moreover, the average annual salary for phlebotomists in the UK stands at £25,000, making it a financially rewarding career path. As the healthcare sector continues to expand, fueled by advancements in medical technology and an aging population, the need for qualified phlebotomists is expected to persist. By undergoing phlebotomy training, Key Features This Phlebotomy - Training Course Includes: This Phlebotomy - Training Course is CPD Certified Free Certificate from Reed CIQ Approved Phlebotomy - Training Course Developed by Specialist Lifetime Access Course Curriculum Phlebotomy - Training Course: Module 01: Fundamentals of Phlebotomy Module 02: Blood Circulation: Function and Composition Module 03: Equipment Used in Phlebotomy Module 04: Standard Venipuncture Techniques Module 05: Addressing Complications and Pre-Examination Variables in Venipuncture Module 06: Techniques for Dermal Puncture Module 07: Ensuring Quality and Managing Phlebotomy Processes Module 08: Procedures for Special Blood Collection Module 09: Implementing Infection Control and Managing Risks in Phlebotomy Learning Outcomes After completing this Phlebotomy - Training Course, you will be able to: Fundamentals Mastery: Acquire core knowledge on phlebotomy fundamentals for accurate blood collection. Circulatory Understanding: Comprehend blood circulation functions and components essential in phlebotomy procedures. Equipment Proficiency: Demonstrate competence in handling and utilising various phlebotomy equipment effectively. Venipuncture Expertise: Execute standard venipuncture techniques proficiently for optimal blood sample retrieval. Complication Resolution: Identify and address complications and pre-examination variables in venipuncture procedures. Infection Control: Implement infection control measures and manage risks in phlebotomy practices effectively. Certification After completing this Phlebotomy - Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Phlebotomy - Training 1:57:24 1: Module 01: Fundamentals of Phlebotomy 11:57 2: Module 02: Blood Circulation: Function and Composition 19:11 3: Module 03: Equipment Used in Phlebotomy 10:36 4: Module 04: Standard Venipuncture Techniques 12:57 5: Module 05: Addressing Complications & Pre-Examination Variables in Venipuncture 15:40 6: Module 06: Techniques for Dermal Puncture 09:43 7: Module 07: Ensuring Quality and Managing Phlebotomy Processes 12:21 8: Module 08: Procedures for Special Blood Collection 11:33 9: Module 09: Implementing Infection Control and Managing Risks in Phlebotomy 12:26 10: CPD Certificate - Free 01:00 Who is this course for? Phlebotomy - Training Course Healthcare professionals seeking advanced phlebotomy skills. Medical laboratory technicians aiming to enhance their blood collection expertise. Nursing staff desiring comprehensive knowledge in phlebotomy techniques. Aspiring phlebotomists looking for a structured Phlebotomy training programme in the UK. Healthcare students pursuing a specialised Phlebotomy training courses course in blood collection procedures. Career path Phlebotomy - Training Course Phlebotomist - £22K to 30K/year. Clinical Laboratory Technician - £25K to 35K/year. Healthcare Assistant - £20K to 25K/year. Medical Laboratory Scientist - £30K to 40K/year. Research Assistant in Clinical Studies - £25K to 35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy - Training
Delivered Online On Demand2 hours
£12

Phlebotomy - Training

By Online Training Academy

Phlebotomy - Training Phlebotomy training courses play a pivotal role in the modern world, as they equip individuals with the necessary skills to collect blood samples for medical testing and donation purposes. In an era where healthcare is paramount, proficient phlebotomists are indispensable members of medical teams, ensuring accurate diagnoses and effective treatment plans. The demand for skilled phlebotomists is on the rise in the UK, with job opportunities increasing by 25% in recent years. Moreover, the average annual salary for phlebotomists in the UK stands at £25,000, making it a financially rewarding career path. As the healthcare sector continues to expand, fueled by advancements in medical technology and an aging population, the need for qualified phlebotomists is expected to persist. By undergoing phlebotomy training, Key Features This Phlebotomy - Training Course Includes: This Phlebotomy - Training Course is CPD Certified Free Certificate from Reed CIQ Approved Phlebotomy - Training Course Developed by Specialist Lifetime Access Course Curriculum Phlebotomy - Training Course: Module 01: Fundamentals of Phlebotomy Module 02: Blood Circulation: Function and Composition Module 03: Equipment Used in Phlebotomy Module 04: Standard Venipuncture Techniques Module 05: Addressing Complications and Pre-Examination Variables in Venipuncture Module 06: Techniques for Dermal Puncture Module 07: Ensuring Quality and Managing Phlebotomy Processes Module 08: Procedures for Special Blood Collection Module 09: Implementing Infection Control and Managing Risks in Phlebotomy Learning Outcomes After completing this Phlebotomy - Training Course, you will be able to: Fundamentals Mastery: Acquire core knowledge on phlebotomy fundamentals for accurate blood collection. Circulatory Understanding: Comprehend blood circulation functions and components essential in phlebotomy procedures. Equipment Proficiency: Demonstrate competence in handling and utilising various phlebotomy equipment effectively. Venipuncture Expertise: Execute standard venipuncture techniques proficiently for optimal blood sample retrieval. Complication Resolution: Identify and address complications and pre-examination variables in venipuncture procedures. Infection Control: Implement infection control measures and manage risks in phlebotomy practices effectively. Certification After completing this Phlebotomy - Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Phlebotomy - Training 1:57:24 1: Module 01: Fundamentals of Phlebotomy 11:57 2: Module 02: Blood Circulation: Function and Composition 19:11 3: Module 03: Equipment Used in Phlebotomy 10:36 4: Module 04: Standard Venipuncture Techniques 12:57 5: Module 05: Addressing Complications & Pre-Examination Variables in Venipuncture 15:40 6: Module 06: Techniques for Dermal Puncture 09:43 7: Module 07: Ensuring Quality and Managing Phlebotomy Processes 12:21 8: Module 08: Procedures for Special Blood Collection 11:33 9: Module 09: Implementing Infection Control and Managing Risks in Phlebotomy 12:26 10: CPD Certificate - Free 01:00 Who is this course for? Phlebotomy - Training Course Healthcare professionals seeking advanced phlebotomy skills. Medical laboratory technicians aiming to enhance their blood collection expertise. Nursing staff desiring comprehensive knowledge in phlebotomy techniques. Aspiring phlebotomists looking for a structured Phlebotomy training programme in the UK. Healthcare students pursuing a specialised Phlebotomy training courses course in blood collection procedures. Career path Phlebotomy - Training Course Phlebotomist - £22K to 30K/year. Clinical Laboratory Technician - £25K to 35K/year. Healthcare Assistant - £20K to 25K/year. Medical Laboratory Scientist - £30K to 40K/year. Research Assistant in Clinical Studies - £25K to 35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy - Training
Delivered Online On Demand2 hours
£12

Massage Therapy : Body Massage

By Training Tale

Learn everything you need to know about becoming a professional body massage therapist with our exclusive Body Massage Therapy Course. This course fully prepares you for any massage therapy job by providing step-by-step instructions on each and every sequence of full body massage. This Body Massage Therapy course will teach you how to recognize your clients' needs and treat them appropriately, as well as how to adapt multiple massage techniques. You'll learn about various massage strokes and how to perform therapeutic massage on various parts of the body, such as the face, neck, back, leg, and so on. Through this comprehensive Body Massage Therapy course you will gain the required knowledge and skills to work as a freelance Swedish massage therapist, start a massage business, or work for a company that offers massage services to customers. Whatever path you take, it may lead to a financially rewarding career while also helping others in living stress-free and healthy lives. Learning Outcomes After completing this Massage Therapy: Body Massage course, learner will be able to: Gain a solid understanding of health, safety and hygiene Learn everything about professional conduct, ethics, and preparation. Understand classification of massage and the effleurage group Understand the petrissage group Understand the percussion and vibration groups Know Swedish massage routines Understand adapting massage for specific conditions Learn additional techniques Learn mechanical massage Understand the fundamentals of sports massage Why Choose Massage Therapy: Body Massage Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Swedish Massage Therapy: Body Massage course. Benefits of this Course Main Course: Massage Therapy: Body Massage <<Gift Courses>> Course 01: Indian Head Massage Course 02: Massage Therapy Others Benefits of this Swedish Massage Course Free 3 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Massage Therapy: Body Massage Course] Detailed Course Curriculum Body Massage Module 01: Health, safety and hygiene Module 02: Professional conduct, ethics and preparation Module 03: Classification of massage and the effleurage group Module 04: The petrissage group Module 05: The percussion and vibration groups Module 06: Massage routines Module 07: Adapting massage for specific conditions Module 08: Additional techniques Module 09: Mechanical massage Module 10: Introduction to sports massage Assessment Method After completing each module of the Body Massage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Body Massage Therapy course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Massage Therapy: Body Massage This Body Massage Therapy course is ideal for anyone who wants to start a new career in Massage Therapy and gain relevant skills. This Swedish Body Massage Therapy course is also suitable for anyone interested in gaining in-demand massage therapy skills to help launch a career as a massage therapy personnel or improve their business aptitude. Requirements Massage Therapy: Body Massage There are no specific requirements for the Massage Therapy: Body Massage course because it does not require any advanced knowledge or skills. Career path The Knowledge and skills you will gain through Massage Therapy: Body Massage course may lead you to a variety of career opportunities, Such as: Sports Massage Therapist Professional Swedish Massage Therapist Spa Therapist Swedish Massage clinics Health and wellness centers Certificates Certificate of completion Digital certificate - Included

Massage Therapy : Body Massage
Delivered Online On Demand15 hours
£12

Wedding Planner and Event Management Course

By Training Express

Wedding planning is an exciting and rewarding career choice. It involves working closely with couples to help them plan and execute their special day. Wedding planners coordinate all aspects of the wedding, from the venue and catering to the decorations and entertainment. They must be organised and detail-oriented, as well as creative and flexible. Wedding planners must also be able to handle the stress of dealing with vendors, budgets, and last-minute changes. With the right skills and experience, wedding planners can create beautiful and memorable weddings that will be cherished for years. This ultimate guide to Becoming a Wedding Planner is perfect for new and experienced wedding planners looking to take their wedding planning to the next level. Learning Outcomes: Understanding the wedding planning process Developing organisational skills Communicating effectively with clients and vendors Planning and managing wedding budget Marketing and promoting a wedding planning business Understanding different wedding traditions and cultural customs What to include in a wedding food menu is a guideline for dealing with food catering. Security, transportation and safety Activity and evaluation following the wedding How to launch your own Wedding Planning Company Start your learning journey with this course and take a step toward a brighter future! Key Features of the Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** The Wedding Planner course thoroughly teaches you everything about the topic from the ground up. This comprehensive, instructor-led course will give you a deep understanding of the nature of this sector. To be successful in today's competitive world, you must have specific skills. So acquire the most in-demand skills to jumpstart your career while upgrading your existing knowledge and skills. Course Curriculum The detailed curriculum outline this course is as follows: Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08:Wedding Attire Module 09:Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business Accreditation This Wedding Planner is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Anyone interested in becoming a professional wedding planner People who enjoy organising and bringing people together Anyone who wants to change careers and become financially independent Requirements Learners do not require any prior qualifications to enrol on this course. Career path Having this course will increase the value of your CV and open you up to multiple job sectors as: Event Planner Wedding Planner Venue Manager Coordinator Catering Manager Social Media Manager Staff Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Wedding Planner and Event Management Course
Delivered Online On Demand
£12

Customer Service Helpdesk & Technical Support Course

By Training Express

| Special Sales Discount: Free Functional Skills IT Level 2 Course | Force has no place where there is a need for skills. This CPD-accredited Service Helpdesk & Technical Support course is designed for individuals interested in pursuing a career in customer service and technical support. You will learn how to provide technical support over the phone, email and chat and handle customer complaints and issues effectively. Form this Service Helpdesk & Technical Support course, you will also learn how to troubleshoot and solve technical problems and communicate with customers clearly and professionally. So, enrol on this Service Helpdesk & Technical Support course and take the first step towards a rewarding and financially stable career in the UK customer service and technical support industry! Key Features of the Service Helpdesk & Technical Support Course : CPD Accredited Instant PDF certificate and hard copy included Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Whether you are a beginner or have some experience in customer service, this Service Helpdesk & Technical Support course is perfect for those who want to learn the skills necessary to provide excellent customer service and technical support. In addition, by the end of this course, you will have the ability to practice your skills in a practical setting effectively. Service Helpdesk & Technical Support Course Curriculum The detailed curriculum outline of our Service Helpdesk & Technical Support course is as follows: ***Service Helpdesk & Technical Support*** Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem-Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Learning outcomes Upon completion of this Service Helpdesk & Technical Support course, you will learn: Principles and methodologies of Service Helpdesk & Technical Support. Customer Service Helpdesk & Technical Support best practices and techniques Troubleshooting and problem-solving skills. Communication and interpersonal skills. Knowledge of hardware and software used in technical support. Discover aspects of customer relationship management. Familiarity with industry-specific technology and terminology. Accreditation All of our courses, including this Service Helpdesk & Technical Support course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Service Helpdesk & Technical Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the Service Helpdesk & Technical Support course, there will be an online assessment, which you will need to pass to complete the course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support course is perfect for anyone who wants to work in the field of customer service and technical support, whether you're a beginner or have some experience. For example: Students Job Seekers Fresh graduates Service Helpdesk Technician Freelancer/ Entrepreneur Requirements Learners do not require any prior qualifications to enrol on this Service Helpdesk & Technical Support course. Career path Service Helpdesk & Technical Support Technical Support Engineer IT Support Analyst Technical Support Consultant Customer Service Executive IT Service Desk Analyst Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Digital certificate Digital certificate - Included

Customer Service Helpdesk & Technical Support Course
Delivered Online On Demand
£12

Customer Service Diploma Level 3 Course

By Training Express

What do you do when the customer is being a Karen? How do you turn a 'dissatisfied customer' into a 'well-satisfied willing to continue doing business with you customer'? Find out how by enrolling in this customer service training course. Customer service is hard, whether it's over the phone, in person, or even something as simple as live chat. You have to deal with difficult people; you have to maintain professionalism, you have to remain calm, you have to hold a smile, you have to talk and type at the same time. It's such a dynamic job that requires you to always be at your best. It can be really scary if you don't know what you are doing, and it may even cost you your job if you slip up. And in this economy, losing your job can ruin you financially. Don't worry; this customer service training course was created to teach even absolute beginners how to give 'Concierge' level customer service. Whether you work in retail, tech support, or customer success, you will undoubtedly find each of the 15 modules of this customer service course an absolute joy to study. You will get extensive lessons on total quality management so that you can always make the customer feel like they are valued and looked after; you will learn about the 10 deadly mistakes that most customer service agents make and how you can avoid them. Additionally, you will learn how to retain customers so that you can make money from repeated transactions, and of course, once you finish the customer service training course, you will become confident in handling even the most difficult customers. And as a bonus, at the very end of the customer service training course, you will receive some tips that will teach you... well, you will find out once you enrol. So what are you waiting for? Join our customer service course now-it'll be the best £12 you will ever spend, we guarantee it. Key Features CPD Certified Customer Service Course Instant Free E-certificate Fully online, interactive course with audio voice-over Customer Service Training Learning Objectives: Learn how to handle complaints professionally and with confidence Develop excellent communication skills Master the art of dealing with all types of customers Understand how to provide excellent customer service over the phone Become able to identify what your customers want and expect from your service Customer Service Course Curriculum Module 01: Introduction to Customer Service Assessment Module 01 Module 02: Characteristics of Good Customer Service Assessment Module 02 Module 03: Customer Relationship Management Assessment Module 03 Module 04: Communicate with Customers Assessment Module 04 Module 05: Handling Customer Complaints Assessment Module 05 Module 06: Problem Solving Over Phone Assessment Module 06 Module 07: Improving Customer Service Assessment Module 07 Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Accreditation This Customer Service Level 3 Diploma course is accredited by the CPD Quality Standards - UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New customer service agents People who want to start a career in customer service Employees who have to deal with customers regularly Businesses looking to train their employees on how to provide better customer service People who want to add customer service skills to their portfolio Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path With the dynamic skills you achieve from this customer service training course, you will be able to get your foot in the door across a wide range of industries and professions; here are just a few of them as examples: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Certificate of completion (Hardcopy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Customer Service Diploma Level 3 Course
Delivered Online On Demand
£12

Level 3 Diploma in Health & Social Care

By Online Training Academy

Start Your Career with a CPD Certified Level 3 Diploma in Health & Social Care! This Level 3 Diploma in Health & Social Care course is suitable for aspirant nurses, paramedics, healthcare assistants, or social workers. Our CPD Certified Level 3 Diploma in Health & Social Care can help you achieve your dreams. In the UK, right now, there are around 152,000 vacancies in the social care sector. This means there is a high demand for trained professionals. Working in Health & Social Care can be financially rewarding too. According to Reed, a Social Care Practitioner can earn between £35,000 and £40,000 a year, depending on their qualifications, experience, and location. Our Health & Social Care course will teach you the basics and important principles of Health & Social Care. You will learn about the rights and responsibilities of a Health & Social Care worker. The course also covers the legal, professional standards, and ethical aspects of Health & Social Care. Key Features This Health & Social Care course comes with: CPD-Certified Health & Social Care Course Level 3 Diploma Free Certificate from Reed CIQ Approved Health & Social Care Course Developed by Specialist Lifetime Access Why Choose Our Course? The Health & Social Care Course, developed following the guidelines of Skills for Care, Health Education England, and NHS, consists of a set of agreed-upon standard modules that outline the knowledge, skills, and behaviours expected of specific job roles in the health and social care sectors. Choosing our Health & Social Care course is a smart investment in your professional future. Designed by industry professionals, our Health & Social Care course stays ahead of trends, offering the most current and relevant content. Course Curriculum Health & Social Care Module 01: Introduction to Health & Social Care Module 02: Communication and Its Relevance Module 03: Rights and Responsibilities as a Health & Social Care Worker Module 04: Role as A Caregiver and Health & Social Care Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health & Social Care Work Module 07: Safeguarding Vulnerable Adults Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health & Social Care Learning Outcomes: Understand foundational concepts in Health & Social Care. Communicate effectively within Health & Social Care environments. Recognize rights and responsibilities in Health & Social Care roles. Promote equality and diversity in Health Care settings. Implement key principles and policies in Health Care. Manage risks and ensure safety in Health & Social Care. Certification After completing this Level 3 Diploma in Health & Social Care course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Diploma in Health & Social Care 3:43:28 1: Module 01: Introduction to Health and Social Care 08:52 2: Module 02: Communication and Its Relevance 12:42 3: Resource 18:00 4: Module 03: Rights and Responsibilities as a Health and Social Care Worker Preview 11:56 5: Resource 08:00 6: Module 04: Role as A Caregiver and Healthcare Professional 07:51 7: Resource 07:00 8: Module 05: Promoting Equality, Diversity and Rights 09:32 9: Resource 13:00 10: Module 06: Important Principles and Policies in Health and Social Care Work 11:23 11: Resource 30:00 12: Module 07: Safeguarding Vulnerable Adults 23:07 13: Resource 18:00 14: Module 08: Health and Safety Responsibilities 11:19 15: Resource 13:00 16: Module 09: Risk Management in Health and Social Care 12:46 17: Resource 07:00 Who is this course for? This Level 3 Diploma in Health & Social Care course is accessible to anyone eager to learn more about this topic. Moreover, this course is ideal for: Aspiring Health & Social Care workers. Individuals new to Health & Social Care. Those interested in caregiving roles. People aiming to support vulnerable adults. Career path After finishing this Health & Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Caregiver Healthcare assistant Support worker Care coordinator Community care worker Safeguarding officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Diploma in Health & Social Care
Delivered Online On Demand3 hours 42 minutes
£12

Construction Management and Bricklaying Course

By Training Express

Construction Management and Bricklaying Diploma Key Highlight Fully Online Course CPD UK Certified Lifetime Access FREE Certification In this Construction Management and Bricklaying bundle course, you will get a complete introduction to construction and bricklaying. You will explore the tools including the bonding of bricklaying. You will also learn in-depth about site management, cost management, vendor analysis, stock control, and supply chain management. Additionally, we will discuss the basic techniques of bricklaying, basic joint finishes, building curved arches, and many more. It could be financially advantageous due to the high remuneration that comes with proficiency and advancement in the construction industry. In the United Kingdom, the average salary of a Construction manager is from £30,000 - £50,000 per annum. You can take that chance as well to contribute your work to rebuild the country through our comprehensively designed 2-in-1 bundle course on Construction Management and Bricklaying. Why this Construction Management and Bricklaying Course? The UK construction sector has been experiencing a deficit for some time, and it is only expected to get worse over the next few years. With an ageing construction workforce and the government's ambitious objective of constructing 300,000 homes annually, demand for qualified workers continues to exceed supply. A bricklayer's career has never been more advantageous. So, why would you miss this chance to shine? Enrol in the Construction Management and Bricklaying bundle course right now to launch a successful career in the construction sector. Construction Management and Bricklaying The Construction Management and Bricklaying course is a management and compliance training program for those who work in the construction industry. It covers health and safety regulations in the UK, the role of the Supervisor, site planning and management, industry standards, and much more. You will gain a range of core industry skills required to manage teams, materials, equipment, project finances and more, with step-by-step guidance. Learning Outcomes Upon successful completion of this 2-in-1 bundle Construction Management and Bricklaying course, you will be able to, Get an overview of construction management. Discover the project life cycle. Learn the core concepts of cost management and site management. Determine the basic techniques of supply chain management. Improve your understanding of bricklaying. Explore the fundamentals of basic joint finishes and building curved arches. Gain a thorough grasp of building curved brickwork, defects, and maintenance. Course Curriculum Construction Management The detailed curriculum outline of this Construction Management course is as follows: Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis in Construction Management Module 09: Construction Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information and Documentation of Construction Module 18: Health and Safety in Construction Management Course Curriculum Bricklaying The detailed curriculum outline of this Bricklaying course is as follows: Module 01: Introduction to Bricklaying Module 02: Tools of Bricklaying Module 03: Bonding of Bricklaying Module 04: Basic Techniques of Bricklaying Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance of Bricklaying Accreditation This Construction Management and Bricklaying coursesare fully CPD UK accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 20 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is designed for all, who have a knack for learning about this matter. Moreover, better suited for - Bricklayers wanting to master advanced techniques and defect maintenance. Project managers seeking comprehensive knowledge in construction life cycles. Individuals aspiring to work in health and safety roles within construction. Individuals seeking a career in construction management or bricklaying. Construction professionals aiming to enhance their project management skills. Requirements Learners do not require any prior qualifications to enrol on this course. Career path This bundle is extensively designed to benefit the following career options. Site Supervisor Land and Building Surveyor Labour Site Manager. Bricklayer In the United Kingdom, the average salary of these professions ranges from £30,000 - £50,000 per annum. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Construction Management and Bricklaying Course
Delivered Online On Demand
£12