712 Courses

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

🔍 Unlock Your Potential with the Certified Internal Auditor Course! 🌟 Are you ready to elevate your career to new heights and become a trusted expert in internal auditing? Look no further than our Certified Internal Auditor course, a comprehensive program designed to equip you with the knowledge and skills needed to excel in the field of internal audit. Join us on a transformative journey where professionalism meets proficiency, and unlock a world of opportunities as a certified internal auditor. 🎓 Benefits of Taking the Certified Internal Auditor Course: Enhanced Expertise: Gain comprehensive knowledge of internal audit principles, practices, and methodologies, empowering you to conduct thorough and effective audits in various organizational settings. Professional Recognition: Earn a prestigious certification that is recognized and respected by employers worldwide, showcasing your commitment to excellence and proficiency in internal auditing. Career Advancement: Open doors to exciting career opportunities and advancement prospects in internal auditing, risk management, compliance, and other related fields, as organizations seek qualified professionals to ensure operational efficiency and compliance. Increased Credibility: Establish yourself as a trusted expert in internal audit, earning the trust and confidence of stakeholders, clients, and employers with your proven skills and expertise. Continuous Learning: Stay updated on the latest trends, best practices, and regulations in internal auditing through ongoing professional development and networking opportunities within the internal audit community.   👩‍💼 Who is this for? Aspiring Internal Auditors: Individuals looking to enter the field of internal audit and build a successful career in financial governance, risk management, and compliance. Experienced Auditors: Seasoned auditors seeking to enhance their skills, expand their knowledge, and earn professional certification to validate their expertise. Finance Professionals: Accountants, financial analysts, and professionals in related fields looking to specialize in internal auditing and advance their careers.   🚀 Career Path: Upon completing the Certified Internal Auditor course and obtaining certification, graduates can pursue various career paths and roles in internal auditing, including: Internal Auditor: Conducting audits of financial, operational, and compliance processes to evaluate organizational effectiveness and ensure regulatory compliance. Risk Manager: Identifying, assessing, and mitigating risks to the organization's assets, operations, and reputation through effective risk management practices. Compliance Officer: Ensuring adherence to laws, regulations, and industry standards by developing and implementing compliance programs, policies, and procedures. Audit Manager: Overseeing audit teams, planning and executing audit engagements, and providing guidance and support to auditors throughout the audit process.   🔍 FAQs (Frequently Asked Questions): Q: Is the Certified Internal Auditor course suitable for beginners? A: Yes, the course is designed to accommodate learners of all levels, from beginners to experienced professionals. The curriculum covers foundational concepts as well as advanced topics to cater to diverse learning needs. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format (e.g., self-paced online course, instructor-led training). Typically, participants can complete the course within a few months, but this may vary based on individual learning pace and schedule. Q: Will I receive a certification upon completing the course? A: Yes, upon successfully completing the Certified Internal Auditor course and meeting all certification requirements, participants will receive a certification that is recognized and respected by employers worldwide. Q: Can I access the course materials after completing the program? A: Yes, participants typically have access to course materials, resources, and updates even after completing the program, allowing for ongoing professional development and reference. Q: Is there a prerequisite for enrolling in the course? A: While there are no specific prerequisites for enrolling in the Certified Internal Auditor course, having a basic understanding of accounting, finance, and business principles may be beneficial for maximizing learning outcomes. Q: How will the course benefit my career prospects? A: The Certified Internal Auditor certification is highly regarded by employers and can significantly enhance your career prospects in internal auditing, risk management, compliance, and related fields. It validates your expertise and demonstrates your commitment to professional excellence.   🎓 Start Your Journey to Success Today! Don't miss out on the opportunity to elevate your career and become a certified internal auditor. Enroll now in the Certified Internal Auditor course and unlock a world of possibilities in internal auditing and beyond. Your path to professional growth and success begins here! 🌟📊🔒 Course Curriculum Module 1 Importance of Clear and Impactful Audit Reporting. Importance of Clear and Impactful Audit Reporting. 00:00 Module 2 Components of an Effective Audit Report Components of an Effective Audit Report 00:00 Module 3 Effective Communication of Findings and Recommendations Effective Communication of Findings and Recommendations 00:00 Module 4 Addressing Stakeholder Concerns and Feedback Addressing Stakeholder Concerns and Feedback 00:00 Module 5 Ensuring Follow-Up on Audit Recommendations Ensuring Follow-Up on Audit Recommendations 00:00 Module 6 Ethical Considerations in Reporting Audit Results Ethical Considerations in Reporting Audit Results 00:00

🌟 Elevate Your Culinary Career with Kitchen Manager Training! 🌟 Are you ready to take your culinary skills to the next level? 🍳 Whether you're a seasoned chef or a budding kitchen enthusiast, mastering the art of kitchen management is key to thriving in the fast-paced world of foodservice. Welcome to Kitchen Manager Training, your gateway to becoming a culinary leader! Why Kitchen Manager Training? Running a kitchen isn't just about cooking-it's about orchestrating a symphony of flavors, managing resources efficiently, and ensuring seamless operations day in and day out. Our comprehensive Kitchen Manager Training equips you with the essential tools and knowledge to excel in this dynamic role. 🔥 Boost Your Leadership Skills: Discover effective techniques for leading kitchen teams with confidence and professionalism. From communication strategies to conflict resolution, become the inspiring leader your kitchen deserves. 📊 Master Kitchen Operations: Learn the ins and outs of kitchen organization, inventory management, and food safety protocols. Streamline processes and optimize efficiency to deliver top-notch culinary experiences every time. 🍽️ Craft Winning Menus: Explore menu development strategies that tantalize taste buds and keep customers coming back for more. From recipe creation to menu pricing, unleash your creativity while maximizing profitability. 💡 Stay Ahead of Industry Trends: Dive into the latest trends and innovations shaping the culinary landscape. From sustainable sourcing to dietary restrictions, stay informed and adapt your kitchen practices to meet evolving consumer demands. Who is this for? Our Kitchen Manager Training is designed for aspiring kitchen managers, sous chefs, culinary professionals, and anyone passionate about the art of food preparation and management. Whether you're aiming for a promotion or seeking to broaden your culinary horizons, this course empowers you to take charge of your culinary destiny. 👨‍🍳 Culinary Professionals: Level up your career and unlock new opportunities in the culinary industry. 👩‍🍳 Aspiring Chefs: Lay the foundation for a successful culinary journey and stand out in a competitive market. 👨‍🍳 Restaurant Owners: Equip yourself with the knowledge to optimize kitchen operations and drive business success. 👩‍🍳 Food Enthusiasts: Dive into the world of professional kitchen management and turn your passion into a fulfilling career. Career Path Upon completing Kitchen Manager Training, you'll be poised to embark on an exciting culinary journey filled with endless possibilities. Whether you aspire to lead bustling restaurant kitchens, curate culinary experiences at luxury resorts, or launch your own food ventures, the skills and expertise gained from this course will set you on the path to culinary greatness. 🌟 Executive Chef: Take the helm of prestigious kitchens and orchestrate culinary masterpieces that captivate diners worldwide. 🌟 Restaurant Manager: Oversee restaurant operations with finesse, ensuring unparalleled dining experiences for guests and patrons. 🌟 Food and Beverage Director: Shape the culinary direction of hotels, resorts, and hospitality establishments, delivering exceptional dining experiences at every turn. 🌟 Culinary Entrepreneur: Bring your culinary visions to life by launching your own restaurant, catering business, or food startup, fueled by innovation and passion. FAQ Q: Is prior culinary experience required for this course? A: While prior culinary experience is beneficial, Kitchen Manager Training is designed to accommodate students of all skill levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of Kitchen Manager Training varies depending on individual pacing and learning preferences. Rest assured, our flexible learning platform allows you to study at your own pace and access course materials at your convenience. Q: Are there any prerequisites for enrollment? A: There are no specific prerequisites for enrolling in Kitchen Manager Training. All you need is a passion for food and a desire to excel in the culinary arts! Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing Kitchen Manager Training, you will receive a prestigious certification that showcases your expertise in kitchen management and culinary leadership. Q: Can I access course materials after completing the program? A: Absolutely! Your learning journey doesn't end with the completion of the course. As a graduate of Kitchen Manager Training, you'll enjoy lifetime access to course materials and resources, allowing you to revisit key concepts and stay updated on industry trends. Enroll Today and Unleash Your Culinary Potential! Ready to embark on a culinary adventure like no other? Join us on a journey of discovery, innovation, and gastronomic delight with Kitchen Manager Training. Enroll today and take the first step towards a rewarding career in the culinary arts! 🎉🍽️✨ Course Curriculum Module 1_ Introduction to Kitchen Management. Introduction to Kitchen Management. 00:00 Module 2_ Kitchen Safety and Sanitation. Kitchen Safety and Sanitation. 00:00 Module 3_ Kitchen Planning and Organization. Kitchen Planning and Organization. 00:00 Module 4_ Kitchen Budgeting and Cost Control. Kitchen Budgeting and Cost Control. 00:00 Module 5_ Kitchen Menu Development and Design. Kitchen Menu Development and Design. 00:00

Getting Started The QUALIFI Level 7 Diploma in Hospitality and Tourism Management is crafted to offer learners an advanced qualification that aids in their growth as managers in the tourism and hospitality sector, emphasising lifelong learning. It equips learners to assess both contemporary and fundamental knowledge and theories critically. They can use this understanding to suggest solutions for intricate management challenges in the tourism and hospitality industry.  The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at the UK University.  The course framework revolves around four units, including various topics aligned with specific learning objectives Key Benefits This qualification prepares learners to Equips learners with skills and strategies to adapt to the ever-evolving hospitality and tourism industry. Allow learners to apply their knowledge in real-world scenarios Develops learner's ability to analyse complex issues and find innovative solutions Acquire skills needed for leadership and managerial roles in the hospitality and tourism industry. Enhances employability and competitiveness in the job market. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 7 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Time-constrained scenario-based assignments No examinations Entry Requirements A Level 6 qualification, or First Degree IELTS 6 (or equivalent) is required for individuals whose first language is not English. Demonstrate the ability to cope with the demands of the programme.     Progression QUALIFI Level 8 Diploma in Strategic Management and Leadership, or A university partner to complete a dissertation to receive a full master's degree or Directly into employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Marketing Approaches in Hospitality and Tourism Reference No : H/616/7108 Credit : 30 || TQT : 300 This unit delves into candidates' understanding of contemporary market dynamics, the significance of marketing within the industry, and their ability to formulate marketing, branding, and public relations strategies to enhance the organisation's competitive standing. UNIT2- Strategic Planning Facets in Hospitality and Tourism Reference No : D/616/7110 Credit : 30 || TQT : 300 Students will acquire knowledge related to identifying and critically assessing business strategy theories. Additionally, this unit will aid students in honing their skills to analyse strategic alignment and formulate effective business strategies. UNIT3- Tourism Policy in International Context and Development Reference No : M/616/7113 Credit : 30 || TQT : 300 This unit supports students in demonstrating a profound comprehension of the fundamentals of tourism policy and its interconnection with development-related concerns. UNIT4- The Culture and Society in Tourism Reference No : F/616/7116 Credit : 30 || TQT : 300 Students will also be able to comprehend the impact of tourism and travel within the context of society and their perspectives. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and tourism sectors. This course will address the key aspects of the Hospitality and Tourism industry by exploring and analysing real-life scenarios and businesses.  Key Benefits This qualification prepares learners to Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Exhibit proficient verbal and communication skills Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Foster personal development and growth. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements This is an open entry qualification, and the only requirement is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level. Progression A QUALIFI Level 4 Diploma  Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to the Tourism Industry Reference No : H/617/5595 Credit : 30 || TQT : 200 Students will gain insight into the various delivery channels present in the market, comprehending their respective roles and functions. This understanding will also extend to an appreciation of the industry's historical development and anticipated future evolution. UNIT2- Introduction to the Hospitality Industry Reference No : M/617/5597 Credit : 30 || TQT : 200 The primary objective of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive overview of its composition and structure. UNIT3- Introduction to Marketing for Hospitality and Tourism Reference No : A/617/5599 Credit : 30 || TQT : 200 Within this unit, learners will grasp the impact of external market factors on a hospitality or tourism organisation and how it influences their operations. UNIT4- Introduction to Customer Service for Hospitality and Tourism Reference No : M/617/5602 Credit : 30 || TQT : 200 Within this unit, students will develop an appreciation for the significance of customer service in both the hospitality and tourism sectors. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In today's world, understanding and implementing measures for Safeguarding Children is paramount, given the rising instances of child abuse and neglect. This Safeguarding Children course delves into crucial areas such as laws and guidance, recognizing signs of abuse, and responding effectively to disclosures. With modules covering topics like social and emotional development, personality, and intellectual growth, participants gain insights into the complexities of child protection. In the UK, where safeguarding roles are in high demand, acquiring this expertise opens doors to rewarding job opportunities, with salaries averaging around £30,000 per annum. Moreover, the advantages of this course extend beyond employment prospects, empowering individuals to make a tangible difference in safeguarding children's welfare. Enroll in this course today to acquire comprehensive knowledge and skills in the Safeguarding Children sector, ensuring a safer environment for the younger generation. Learning Outcomes Ensure a safe environment for the children under their care and supervision Recognise signs of physical and mental abuse Correctly report any concerns to child care services Demonstrate a clear understanding of the principles of The Children Act 1989 Understand their legal responsibilities when caring for children and young people Know what constitutes abuse and neglect and how to respond to a disclosure Key Features CPD Accredited training Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Safeguarding Children course with audio voiceover Course material developed by qualified Safeguarding professionals Self-paced learning accessible via laptop, tablet and smartphone Additional Courses Course 01: Child Care Course 02: Nursery Nurse Course 03: Child Development Course 04: Safeguarding Children Internet Safety By the end of the Safeguarding Children course, you will be able to ensure a safe environment for all children under your care and will be equipped with the theoretical skills to prove full competence and professionalism. Course Curriculum The curriculum of Safeguarding Children Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Risks and Risk Assessment Module 08: Responding to Disclosure and Reporting Module 09: Things to Do after Referral Accreditation All of our courses are fully accredited, including this Safeguarding Children Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Safeguarding Children. Disclaimer: The CPD approved Safeguarding Children course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Safeguarding Children Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Safeguarding Children Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 2 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Safeguarding Children Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Safeguarding Children Course is ideal for: Social workers Teachers and educators Healthcare professionals Law enforcement officers Childcare providers Requirements Learners do not require any prior qualifications to enrol on this Safeguarding Children Course. You just need to have an interest in Safeguarding Children Course. Career path After completing this Safeguarding Children Course you will have a variety of careers to choose from. The following job sectors of Safeguarding Children Course are: Child Protection Officer - £26K to 40K/year. Social Worker - £24K to 40K/year. Child Counsellor - £25K to 38K/year. Child Advocacy Lawyer - £30K to 60K/year. Child Welfare Officer - £23K to 38K/year. Certificates Certificate of completion Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Certificate of completion Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Do you want to begin a career as an Executive PA, or are you looking for a more capable Executive PA? This Executive PA program can help you develop your career. In the workplace, a competent executive PA fosters professionalism and trust. The Executive PA course covers all the most recent subjects to keep you current on job market developments and better prepare you for your desired Executive PA career. To give you the most convenient and comprehensive learning experience possible, the Executive PA course has been divided into a number of in-depth sections. This Executive PA course includes the duties you will carry out on the job, including collaborating with the manager, handling paperwork, running meetings, managing projects, attending trade fairs, engaging with customers, and much more. Additionally, you will recognise the abilities and responsibilities of being a successful gatekeeper and upholding the organisation's confidentiality through this training.In the same way, this Executive PA course also covers the fundamental tools of the trade, such as business writing, word processing, phone/voicemail etiquette, and email protocol. As a result, it will aid in your familiarisation with the duties associated with your position. Additionally, this Executive PA course will equip you with the knowledge and abilities necessary to properly manage your time, enabling you to make the most of your working hours. Learning Outcome Upon successful completion of the Executive PA, you will, Know the functions and duties of administrative, secretarial, and PA jobs Learn about the basics of soft administrative abilities Understand techniques for efficient time management Learn about the categorization of the trade's tools in depth Have basic organisational abilities Be able to master specialised duties, such as managing social media Key Features Accredited by CPD Instant e-certificate Fully online, interactive Executive PA Course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol today if you're interested in an Executive PA career. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Executive PA Course training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Executive PA Course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. The detailed curriculum outline of our course is as follows: ***Executive PA*** Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Accreditation All of our courses are fully accredited, including this Executive PA Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Executive PA Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for ambitious individuals seeking entry into the exciting Executive PA industry. The program is appropriate for a wide range of people, including: Aspirants to senior secretaries or personal assistants People from other sectors looking for a career change Company employees looking for related training Requirements No prior degree or experience is required to enrol in this course. Career path With additional training and direction, taking the Executive PA course could pave the way for you to pursue the following career paths: Administrative Assistant Office Manager Customer Service Representative Senior Administrative Assistant Human Resources Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Payroll Management Course Suppose you want to start a career as an HR and payroll manager or improve your knowledge and skills in Payroll Management but do not know where to begin. In that case, this Payroll Management will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough this course will provide you with all of the required skills and important insight into Payroll Management to help you advance your career and opportunities in this field. When working as an HR and payroll manager, there are always new skills to master and new knowledge to acquire. This course will fully prepare you to embrace all of the key skills and information in this sector. After completing this comprehensive, combined Payroll Management, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR and payroll manager in a competitive industry. Enrol in our Payroll Management right now and start learning! Learning Outcomes After completing the course, you will be able to: Describe the fundamentals of HRM. Know the goals of HRM. Describe the Human Capital Management. Select employees. Describe performance management. Describe talent management. Manage health and safety at work. Describe the Strategies of HR. Describe Payroll Management. Describe payroll systems. Why Choose HR and Payroll Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. Other courses are included with HR and Payroll Management Bundle Course Course 01: Payroll Management Course 02: Level 3 Business Administration Course 03: Business Process Management Course 04: Level 7 Diploma in Operations Management Other Benefits of this Bundle Course 4PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Payroll Management Course] Payroll Management Course Detailed course curriculum of Payroll Management Course Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Assessment Method of Payroll Management Course After completing each module of the this Payroll Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Payroll Management Course After completing the MCQ/Assignment assessment for this Payroll Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Payroll Management Course Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and payroll management Requirements Payroll Management Course There are no specific requirements for this Payroll Management Coursebecause it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Payroll Management Course Certificates Certificate of completion Digital certificate - Included

In today's modern world, the role of Plumbers is indispensable, making the Diploma in Plumbing & Heating a crucial investment for aspiring professionals. With the increasing demand for skilled Plumbers, mastering this course is paramount. The curriculum, spanning Plumbing Level 1 and Professional Plumbing Level 2, provides comprehensive training in essential areas such as water supply, heating systems, repairs, and sanitation. In the UK, where the plumbing sector is witnessing a remarkable surge of 20% in job opportunities, acquiring expertise in Plumbing & Heating opens doors to lucrative career prospects. The average annual salary for Plumbers in the UK stands at £30,000, reflecting the rewarding nature of this profession. Moreover, with the sector's growth projected to continue at a steady pace, individuals completing this course are well-positioned to thrive. Enroll in this program today to gain invaluable knowledge and skills in the thriving plumbing industry, securing a prosperous future in this essential field. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Plumbing Level 1 Module 01: Plumbing 101 Module 02: Water Supply and Heating Systems Module 03: Plumbing Repairs Module 04: Tips and Techniques Professional Plumbing Level 2 Module 01: Basic Components of Plumbing Module 02: Principles of Effective Plumbing Systems Module 03: The Plumbing Tools Module 04: The Plumbing Process Module 05: Central Heating Systems Module 06: Domestic Cold Water System Module 07: Domestic Hot Water System - Part 1 Module 08: Domestic Hot Water System Part 2 Module 09: The Sanitation System and Repairs Module 10: Domestic Rainwater System Installation Module 11: Plumbing Projects: Case Study Module 12: UK Standards for Plumbing Learning Outcomes: Understand fundamental principles and practices of plumbing. Demonstrate proficiency in water supply and heating systems. Apply effective techniques for plumbing repairs and maintenance. Utilize a variety of plumbing tools efficiently. Comply with UK standards and regulations for plumbing projects. Execute plumbing projects with precision and professionalism. Accreditation All of our courses are fully accredited, including this Diploma in Plumbing & Heating for Plumbers Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Plumbing & Heating for Plumbers. Certification Once you've successfully completed your Diploma in Plumbing & Heating for Plumbers Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Plumbing & Heating for Plumbers Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Diploma in Plumbing & Heating for Plumbers Course, there will be an online assessment, which you will need to pass to complete the Diploma in Plumbing & Heating for Plumbers course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become professional plumbers Tradespeople seeking to enhance their plumbing skills Career changers interested in the plumbing and heating industry Construction workers aiming to specialize in plumbing Homeowners looking to undertake DIY plumbing projects Requirements Learners do not require any prior qualifications to enrol on this Diploma in Plumbing & Heating for Plumbers Course. You just need to have an interest in this Course. Career path Plumber - £20K to £35K/year Heating Engineer - £25K to £40K/year Plumbing Supervisor - £30K to £45K/year Maintenance Plumber - £22K to £38K/year Plumbing Consultant - £35K to £50K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.