4988 Courses

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support

This course aims to increase and enhance delegates’ understanding of the various financial crime threats which impact upon the organisations, sectors and regions in which they operate and provide them with the tools to mitigate those threats. It assumes no prior knowledge of the subject but ensures through a high level of interactivity that delegates with any level of experience in the field will be able to share and receive the collective knowledge of the group.

In life, change is the only constant. Whether it's a life event, relationship breakdown, a career pivot, a lifestyle shift, or a personal transformation, navigating these require more than just adaptability – it demands resilience. Change is Inevitable, but Triumph is Optional! Imagine facing any hurdle with unwavering strength, turning setbacks into stepping stones, and emerging from challenges empowered with a new sense of self and what you are capable of. That's the essence of resilience, and it's the key to mastering personal change. Let go of fear and embrace the power of resilience. Resilience in motion is a transformative journey. I will guide you through the art of bouncing back, not just to where you were, but to a place of newfound strength and wisdom. What is resilience? There are many definitions of resilience out there, but my go to is ... "Resilience is the ability to thrive no matter what the elements throw at us and bounce back from those situations positively and stronger." ~ mindmatters. Myth: Resilience is something you either have or you don't. Firstly, resilience is not something we are born with, it’s something we learn to build through commitment, practice, insight and adaption. It doesn’t mean we are immune to stress or struggle, it means we have learned to ride the waves with strength and clarity. If we constantly navigate calm waters, we will never experience what is possible in life. However, if we ready ourselves to face the storms, we emerge stronger, braver, and wiser. What could resilience look like and feel like for you? When we feel resilient we wake up refreshed and ready for the day. We are powered by our commitment to a healthy lifestyle. In turn, this enables us to be in our optimal performance zone. We are clear about where we are going in life and when we encounter a problem, it doesn't faze us as we view it as an opportunity to grow. Our ability to persevere is fueled by our health. It enables us to push through set backs and view the situation with optimism and, with our emotions in check, we can determine the triggers, process the emotion and respond appropriately vs just react. Then there is the other myth that resilient people do not need others. Resilient people do need others. Overtime, resilient people will have developed a support network that encompasses trust, reciprocity and commitment. If this is getting you thinking or inspiring you to increase your Pesonal Resilience, then you might want to read on. What could be in it for you? Unlock Transformation: Get to the root of what is draining your engergy and getting in the way of you being resilient and discover one area to focus on that will have the biggest positive impact on your life. We call this "the first domino effect". Composure: Feel steadier in the whirl of emotions that accompanies change, challenge, setbacks and stress and learn how to respond with intent and strength vs reactionary and emotionally. Adaptability: Create a personalised resilience roadmap that turns the unknown into growth. It will support you with navigating uncertainty and remain grounded to keep moving forward. Confidence that Sticks: Watch your self-trust grow as you navigate uncertainty with clarity and strength. Confidence is the result of your commitment to practice, learning and growing through your experiences. Supportive Relationships: Resilience isn't a solo journey. Discover the power of building your support network that builds and maintaints reciprical relationships to bolster your resilience and fuel your commitment to practice, learning and growing. What does the Resilience in Motion Experience look like? Step 1: Understand your Current Levels of Resilience By completing the Personal Resilience Indicator (PRI) Self-Assessment), you become aware of the different aspects that influence your personal resilience. This enables you to determine where you need to focus your attention and time in order to create change. This will form the foundation of your transormation journey. The Personal Resilience Indicator (PRI) is the latest neuroscience research in a single assessment and is the most comprehensive, scientifically validated resilience psychometric available today. Learn more about the Personal Resilience Indicator. Step 2: Maximise your Potential for Growth Building resilience is a gradual process, and as your coach, I place high importance on ensuring your unique needs and circumstances are central to our work together. I will partner with you in a thought-provoking and creative way to maximize your potential for growing through what you go through. Over 5 Coaching Sessions, we will leverage your desired goals, based on the outcomes and focus areas you identified in your PRI Self Assessment, and together, we’ll explore what becomes possible when you stop pushing through and instead start building personal resilience that feels grounded, genuine, and sustainable. Throughout this journey, we’ll tune into your natural rhythm, not rushing the beat, but aligning with your tempo to support lasting change and true confidence. Step 3: Navigating the Emotion & Commotion of Change When change happens to us, it can sometimes feel like we have been dumped in the middle of nowhere without the right equipment and knowledge to keep us safe and warm. Our stress response is activated and we become ruled by Fear, doubt and confusion due to the uncertainty we face. What we need is a map that will show us where we are along our change journey so we can engage our executive brain and think logically to determine where we need to get to. It's how we respond in these situations that decides whether we spiral or remain calm, grounded and moving forward. Change has a rhythm and there are a set of six predictable and sequential stages of change we all go through when change happens. I will introduce you to a cyle that will provide you with clarity about your thoughts, feelings and behaviours. You will begin to feel the beat behind your experience and form new insights that becomes a core part of your “resilience through change” survival kit, helping you recognise your place in the journey and respond with intention and purpose vs just instinct. The Foundations of my work - Experience into Action With a 30+ year career in the technology industry, my experience spans Customer Services, Learning and Development, Change and Transformation, Customer Loyalty, and Global Leadership Development. As a seasoned coach of over 20 years, I have had the privilage of supporting individuals in roles from Executive Leadership to entry level Early in Careers, globally, and one thing I have learned is that personal resilience is not a nice to have, it’s a necessity. My professional credentials include: Certified Personal Resilience Indicator Master Practitioner withMindMatters Certificate in Neurobiology with the University of Chicago (Coursera) Award Winning Coach: Cisco Coaching Excellence Award Advanced Change Management Certified with PROSCI Certified Trainer and Facilitator for The Change Cycle Are you ready to grow through what you go through? Take the First Step You don't need to have it all figured out. You just need to be curious about what might be possible when you stop pushing through and start feeling truly supported. Let's start with a conversation. Whether you are facing stress and burnout, a life transition, or a new role, I'd appreciate hearing your story and we can explore how I could support you. Get in touch to schedule a discovery call today.

The Paediatric First aid course provides the comprehensive set of practical skills needed by people working in childcare settings. Giving both the ability and knowledge to deal with first aid emergencies.