5145 Courses

The Kitchen Steward Best Practices Course offers a detailed exploration of the essential roles and responsibilities involved in maintaining cleanliness and organisation within kitchen environments. This course covers a broad range of topics, from understanding various cleaning jobs and the equipment used, to specialised cleaning of commercial kitchens, bathrooms, and external areas. With clear guidance on handling non-routine waste and chemical safety, learners will gain valuable insight into effective cleaning management tailored to different settings. Beyond the cleaning tasks themselves, the course also delves into the business side of cleaning services. Participants will learn how to start and run a cleaning business with a focus on quality service, customer satisfaction, and staff management. Marketing strategies, advertising techniques, and sales approaches are discussed alongside practical aspects such as business insurance, tax considerations, and equipment acquisition. This blend of operational knowledge and business management makes the course ideal for those aiming to excel in kitchen steward roles or develop their own cleaning enterprise. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Kitchen Steward Best Practices training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Kitchen Steward Best Practices training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Master the art of professional phone communication with our Phone Etiquette Training Course, designed to elevate your telephone skills to a new level of confidence and clarity. Whether managing interoffice calls or handling inbound and outbound conversations, this course guides you through every essential aspect of phone etiquette. Learn how to build rapport, practise active listening, and manage challenging callers with ease, ensuring every interaction leaves a positive impression. The course also covers vital business telephone techniques, effective communication strategies, and maintaining efficient record-keeping and filing systems, making it a complete resource for seamless phone handling within any organisation. Beyond just calls, this training delves into essential business skills such as customer relationship management, professional business writing, and organisational abilities like planning, scheduling, and invoicing. Ideal for individuals aiming to enhance their telephone manner and office communication, the course ensures you gain confidence in managing calls, mail services, and intra-organisation dealings. Delivered entirely online, this course suits busy professionals seeking to polish their phone etiquette with flexible learning that fits their schedule, helping you communicate with professionalism and ease at all times. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The IT Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our IT Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Operations Operative Insights Course offers a thorough exploration of key operational functions that drive business success. This online course covers essential areas such as project management, supply chain oversight, and quality control, providing a clear understanding of how each element contributes to smooth and efficient operations. From mastering planning and forecasting to navigating risk and recovery, learners gain valuable insights into the strategies and processes that keep organisations moving forward effectively. Beyond technical knowledge, the course also emphasises critical soft skills like communication, negotiation, conflict, and stress management, all crucial for maintaining a productive workplace environment. With a strong focus on performance and talent management, participants develop a well-rounded perspective on managing teams and workflows. Designed for individuals seeking to deepen their operational knowledge through flexible, accessible learning, this course blends theory and strategy to help sharpen decision-making and leadership capabilities in diverse business contexts. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operations Operative Insights training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operations Operative Insights training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Are you interested in learning how to make polymer clay jewellery? Join us for a fun and informative workshop that will teach you everything you need to know about conditioning the clay, texturing, cutting, shaping the clay, forming and moulding. You'll create a range of finished jewellery pieces that you can take home with you afterwards. This is a great way to learn some new skills and explore a wide variety of style and techniques that are easy enough for beginners but also have room for more advanced learners!

Are you interested in learning how to make polymer clay jewellery? Join us for a fun and informative workshop that will teach you everything you need to know about conditioning the clay, texturing, cutting, shaping the clay, forming and moulding. You'll create a range of finished jewellery pieces that you can take home with you afterwards. This is a great way to learn some new skills and explore a wide variety of style and techniques that are easy enough for beginners but also have room for more advanced learners!

You are about to unleash your inner sculptor on a new level! Our workshop is designed for beginners looking to learn the basics, including harvesting materials, shaping and joining wood, and completing a variety of structures. The wood we use is sourced from sustainably managed forests in Europe and Asia. We believe that knowing where your materials come from is important—that's why we make sure our wood comes from responsibly managed forests (the best kind). We know you'll love getting creative and making something beautiful out of nature's gifts!

This Forklift & HGV Driver Course offers a thorough introduction to the essential knowledge and responsibilities involved in operating forklifts and Heavy Goods Vehicles (HGVs). Designed for those aiming to gain confidence and understanding in vehicle handling, safety, and regulations, the course covers everything from identifying different forklift types to mastering load restraint and driver conduct. The modules focus on safety measures, operational risks, and legal requirements, ensuring learners are well-informed about the demands and expectations of both forklift and HGV driving roles. Structured to provide clear and detailed guidance, this course addresses all key aspects of vehicle operation, including refuelling, handling loads, and navigating driving hours regulations. Ideal for individuals interested in gaining accredited qualifications without the need for physical attendance, the course offers flexible learning to fit varied schedules. Whether you are new to the field or looking to update your knowledge, this programme delivers essential insights for responsible and efficient forklift and HGV operation. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Forklift Training Module 01: Introduction to Forklifts Module 02: Types of Forklifts Module 03: Operating Forklifts Safely Module 04: Moving and Handling Loads Safely Module 05: Refuelling and Recharging Safely Module 06: Operational Risks and Hazards Module 07: Regulations and Safety Measures HGV Training Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Module 13: After Getting Qualification Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Forklift & HGV Driver training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Forklift & HGV Driver training. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Overview The "Creative Writing Course: Writing Storybooks for Children" is designed to guide aspiring writers through the process of crafting captivating children's storybooks. This course covers essential aspects of writing for a young audience, including coming up with creative ideas, mastering writing mechanics, and understanding the specific requirements of children's literature. Participants will gain insight into various types of children's books and advanced fiction techniques to elevate their storytelling. By the end of the course, learners will be equipped with the knowledge and skills to begin creating engaging, well-structured, and age-appropriate narratives for children, enhancing their confidence in writing for the children's literature market. Course Description This course takes learners through the fundamental steps of writing children's storybooks. It starts with generating ideas for stories, exploring the mechanics of effective writing, and addressing key technical issues that are crucial in writing for younger readers. Learners will examine different types of children's books, from picture books to chapter books, and gain an understanding of how to tailor their writing for different age groups. Advanced fiction techniques will be introduced to help learners develop a unique voice and create compelling narratives. Throughout the course, learners will engage with practical exercises and examples that refine their writing skills. By the end, participants will be confident in their ability to craft engaging stories that resonate with children, understanding both the creative and technical aspects of children's literature. Course Modules Module 01: Introduction Introduction to the course and key objectives Overview of the children's book market Understanding the target audience for children's books Module 02: Coming Up With Ideas Techniques for generating story ideas Understanding children's interests and developmental stages Crafting a compelling central theme Module 03: The Mechanics of Writing Essential writing techniques for children's books Building engaging plots and subplots Developing well-rounded characters Module 04: Important Technical Issues Addressing language and style in children's books Formatting and structure considerations Navigating word count and pacing Module 05: Types of Children's Books Overview of different children's book genres Writing for picture books, early readers, and chapter books Genre-specific writing tips and techniques Module 06: Advanced Fiction Techniques Incorporating advanced storytelling techniques Creating depth and emotional impact Writing memorable endings Module 07: Conclusion Final thoughts on writing children's books Preparing for submission or publication Next steps for budding authors (See full curriculum) Who is this course for? Individuals seeking to write children's storybooks Professionals aiming to develop their creative writing skills Beginners with an interest in writing for children Writers looking to specialise in children's literature Career Path Children's book author Children's editor or publisher Freelance writer for children's media Creative writing teacher or tutor Literary agent specialising in children's books

Course Overview: The "Technical Analysis Masterclass for Trading & Investing" is a comprehensive course designed to equip learners with the essential skills to make informed trading and investment decisions using technical analysis. Covering a wide range of topics, from candlestick patterns to advanced trading strategies, this course empowers learners to interpret market data and identify trends effectively. By the end of the course, participants will have a solid understanding of how to analyse price movements, recognise key patterns, and apply strategies to improve their decision-making. With an emphasis on real-world applicability, learners will be prepared to confidently navigate the markets and pursue trading and investment opportunities. Course Description: This in-depth course dives into the core concepts and techniques used in technical analysis, ideal for those looking to sharpen their trading and investment skills. Learners will explore topics such as candlestick patterns, chart patterns, and volume analysis to understand market behaviours. Key focus areas also include tape reading strategies and technical trading systems, which are critical for timing market entries and exits. The course provides a structured learning experience, guiding participants through different methods of interpreting market data and applying analytical strategies to both short- and long-term trading. By mastering these techniques, learners will develop the skills to assess market conditions, identify profitable trends, and execute informed investment decisions with confidence. Course Modules: Module 01: Introduction to Technical Analysis Overview of technical analysis and its importance in trading and investing Key concepts and tools used in technical analysis Market data types and interpretation Module 02: Candlestick Patterns and Analysis Introduction to candlestick charting Key candlestick patterns and their significance Identifying trends and reversals Module 03: Trade and Investment Chart Patterns Common chart patterns: head and shoulders, triangles, and more How to interpret chart patterns for trade signals Setting up price targets using chart patterns Module 04: Volume Analysis Understanding volume and its role in market analysis Volume indicators and their applications Volume-based trading strategies Module 05: Tape Reading Strategies Introduction to tape reading and its historical significance Techniques for interpreting market order flow Understanding supply and demand through tape reading Module 06: Technical Trading Strategies Popular technical analysis strategies for trading Risk management and strategy development Implementing strategies for both short and long positions Module 07: Trading Platform and Practice Overview of different trading platforms and their features Using charting tools and indicators in platforms Best practices for executing trades and managing portfolios (See full curriculum) Who is this course for? Individuals seeking to enhance their trading and investment knowledge. Professionals aiming to refine their analytical skills for better decision-making. Beginners with an interest in financial markets and technical analysis. Investors wanting to better understand charting techniques and market trends. Career Path: Stock Trader Investment Analyst Financial Consultant Portfolio Manager Market Research Analyst Risk Manager

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer