Follow your dreams by enrolling on the Property Valuation and Negotiator Training course today and develop the experience, skills and knowledge you need to enhance your expert development. Property Valuation and Negotiator Training will help you arm yourself with the qualities you need to work towards your dream job. Study the Property Valuation and Negotiator Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Property Valuation and Negotiator Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Property Valuation and Negotiator Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Property Valuation and Negotiator Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Property Valuation and Negotiator Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Property Valuation and Negotiator Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Property Valuation and Negotiator Training course. The Property Valuation and Negotiator Training course is designed by industry experts and is tailored to help you learn new skills with ease. The Property Valuation and Negotiator Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Property Valuation and Negotiator Training when it suits you. Access the Property Valuation and Negotiator Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The Property Valuation and Negotiator Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Property Valuation and Negotiator Training now and start learning instantly! What You Get Out Of Studying Property Valuation and Negotiator Training With Janets: Receive a digital Certificate upon successful completion of the Property Valuation and Negotiator Training course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Property Valuation and Negotiator Training training course is delivered through Janets' online learning platform. Access the Property Valuation and Negotiator Training content from any internet-enabled device whenever or wherever you want to. The Property Valuation and Negotiator Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Property Valuation and Negotiator Training is ideal for those who already work in this sector or are an aspiring expert. This Property Valuation and Negotiator Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Property Valuation and Negotiator Training is open to all students and has no formal entry requirements. To study the Property Valuation and Negotiator Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Property Valuation and Negotiator Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Property Valuation and Negotiator Training and gain an industry-acknowledged lesson that will help you excel in finding your ideal job Course Content Property Valuation and Negotiator Training Estate Agent Module 1: Who is an Estate Agent? 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:10:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Property Manager Module 25: Property Development and the Process 00:35:00 Module 26: Main Actors and Economic Context 01:20:00 Module 27: Land for Development 02:00:00 Module 28: Making Decisions 00:20:00 Module 29: Sorting Out Your Finances 00:30:00 Module 30: Establishing Your Business 00:20:00 Module 31: Market Research 01:15:00 Module 32: Promotion and Selling 01:00:00 Mock Exam Mock Exam - Property Valuation and Negotiator Training 00:20:00 Final Exam Final Exam - Property Valuation and Negotiator Training 00:20:00 Assignment Assignment - Property Valuation And Negotiator Training 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Embark on a Mathematical Odyssey: Build Your Math Fundamentals Welcome to a transformative journey through the enchanting realm of numbers and calculations with our Build Your Math Fundamentals course. Dive deep into the core of mathematical understanding as we unravel the mysteries of integers, factors, fractions, and more. The journey begins with the exploration of directed numbers and meanders through the intricacies of BODMAS, rational numbers, percentages, and beyond. Each module is a stepping stone, laying the foundation for a solid understanding of math fundamentals. No longer view math as a challenge; embrace it as a fascinating adventure with real-world applications. Whether you're a novice eager to conquer the basics or someone looking to refresh their mathematical prowess, this course is your key to unlocking the magic of numbers. Learning Outcomes Master the concept of integers, including directed numbers and their applications. Explore the world of factors, multiples, and their significance in mathematical calculations. Gain proficiency in working with fractions and understand their role in real-world scenarios. Apply the BODMAS rule for simplification with confidence and precision. Navigate through decimal numbers, rational numbers, percentages, and advanced topics like scientific notation. Why choose this Build Your Math Fundamentals course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Build Your Math Fundamentals course for? Students seeking to strengthen their foundational math skills. Professionals wanting to enhance their quantitative abilities. Parents supporting their children in math studies. Job seekers preparing for numerical assessments. Anyone looking to build a solid mathematical foundation for future learning. Career path Data Entry Clerk: £18,000 - £25,000 Administrative Assistant: £20,000 - £28,000 Retail Sales Associate: £18,000 - £22,000 Customer Service Representative: £18,000 - £25,000 Junior Accountant: £22,000 - £30,000 Banking Associate: £20,000 - £28,000 Prerequisites This Build Your Math Fundamentals does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Build Your Math Fundamentals was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Integers ( Directed Numbers) Introduction 00:02:00 Number system 00:09:00 Integers and ordering of integers 00:07:00 Addition and Subtractions of Integers 00:10:00 Operations on Integers 00:06:00 Multiplication and Division of Integers 00:07:00 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Complete knowledge about factors and multiples 00:07:00 Divisibility tests for 2,3,4,5,6 00:07:00 Divisibility rules 7,8,9,10,11 00:11:00 Prime Factorization 00:13:00 Highest common factor HCF 00:13:00 Word problems based on HCF 00:12:00 Least common multiple LCM 00:16:00 Relation between lcm and HCF 00:04:00 Fractions Classification of Fractions 00:04:00 Convert mixed to improper and improper to mixed fractions 00:03:00 Equivalent Fractions 00:04:00 Comparing Fractions after converting to like fractions 00:09:00 Reducing a fraction to lowest term 00:04:00 Addition and subtraction OF fractions 00:08:00 Multiplication and division of fractions 00:11:00 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Bodmas and rules to remove brackets 00:03:00 simplify expressions using BODMAS rules 00:05:00 simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Decimal numbers in relation to fractions 00:08:00 Like and unlike Decimals 00:05:00 Ordering of Decimal numbers 00:10:00 Addition and subtraction of Decimal 00:07:00 Multiplication of Decimal 00:03:00 Division of Decimal 00:08:00 Rational Numbers Rational number 00:02:00 Representation of Rational Numbers on Number line 00:05:00 Determining which fraction is terminating or non-terminating 00:07:00 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Rounding to whole number 00:06:00 Rounding to required number of decimals (1 d.p. ) 00:05:00 Rounding to significant digits 00:07:00 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Estimation 00:05:00 Scientific Notation 00:07:00 Operation on numbers when they are in scientific notation 00:06:00 Percentage Percentage to fraction and fraction to percentage 00:06:00 Percentage of a quantity and conversation to decimal 00:06:00 Expressing one quantity as percentage of another quantity 00:06:00 Finding increase decrease percent 00:05:00 Uses of Percentages-Word Problems 00:09:00 Ratio and Proportion Ratio- How to express as simple ratio 00:09:00 How to compare Ratios 00:04:00 Word problems on finding ratios 00:07:00 To divide a given quantity into a given Ratio 00:11:00 Proportion 00:04:00 Practice problems on Proportion 00:06:00 Continued proportion 00:06:00 Unitary Method and its Applications Direct Variation (or proportion) 00:04:00 Problems based on Direct proportion 00:10:00 Inverse Variation (or proportion) 00:10:00 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Basics - Profit and Loss 00:04:00 More practice problems on Profit _ Loss 00:06:00 Selling price formula and Problems 00:04:00 Cost price formula and Problems 00:03:00 Higher problems on Profit and Loss 00:08:00 Basics - Discount 00:05:00 Practice problems on Discount 00:04:00 Tax 00:06:00
Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
This course will teach you various methods and techniques to conduct and design quality training programmes in organisations. You will learn the most recent methods, trends, and best practices in training to train and upskill the people of your own team. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to make your trainees feel comfortable before the class Master the art of starting with an amazing opening statement Know how to set boundaries and expectations Understand how to build credibility and rapport Discover how adults learn and what motivates adult learners Learn how to design, prepare, and deliver training sessions effectively and efficiently Develop effective communications skills to interact with the audience Know how to keep your audience engaged and hooked Understand how to use effective body language and tone Learn tactics to deal with fussy and difficult people Know how to answer questions and manage distractions Learn how to determine the necessity and appropriateness of a training program Understand the basics of training programs for organizations Identify the difference between training, education, and development Master the art of preparing an irresistible training program Train The Trainer Advanced Training Course - Level 5 Overview If you are a manager, supervisor, or business professional responsible for providing in-house training within any organisation, this train the trainer advanced training course will help you improve your presenting and communication skills to become a more confident trainer. This course will equip you with the essential knowledge to generate more credibility and rapport with the students. You will learn how to make your students feel at ease before the lesson and how to make a powerful opening remark. This course will assist you in keeping your trainees interested and involved in your training sessions, as well as help them to follow along and ensure that they grasp the information placed before them. You will also learn how to use effective body language and tone, answer questions, manage distractions and ensure individual success. Finally, you will learn ways to design effective and irresistible training and manage trainee assessment. Upon successful completion of this train the trainer advanced training course, you will be able to conduct effective training sessions that will bring out the best performance and feedback from your trainees. Who should take this course? This train the trainer advanced training course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Aspiring Trainers Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. This course can be taken by anyone interested in establishing training programmes for clients or learners, acquiring strategies for engaging students in their classes, or discovering ways to make the workplace enjoyable and exciting. Entry Requirements There are no academic entry requirements for this train the trainer advanced training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer advanced training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Start with an Amazing Opener Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Open Convincingly Assessment Open Convincingly Assessment Practice Open Convincingly Assessment Train The Trainer - All Levels (Part 2) Introduction Introduction to Teach Effectively Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Train The Trainer - All Levels (Part 3) Answer Any Question Answer Any Question Intro Invite Questions Paraphrase the Question Handle the Question - Part 1 Handle the Question - Part 2 Conclude the Question Manage Distractions Manage Distractions Intro Stop Interruptions Stop Interruptions Activity Feedback Handle Negativity Handle Negativity Activity Feedback Manage Inattention Show it was Worthwhile Administer an End of Day Review Remind Them What They Got Address Outstanding Questions Ensure Individual Success Ensure Individual Success Intro Tutor Benchmark Candidates Assign an Independent Assessment Part with Warm Words Manage Trainees Assessment Manage Trainees Assessment Practice Manage Trainees Assessment Prepare an Irresistible Training Update Your Lesson Plans and Practice Your Scripts Prepare the Day of Training Supplementary Resources Supplementary Resources - Train The Trainer Advanced Training Course - Level 5 Assessment Assessment - Train The Trainer Advanced Training Course - Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Copywriting: Copywriting Course online Are you willing to learn how to create a copy that will compel readers to act? Our Level 4 Copywriting Course is created to provide you with the abilities and information required to become an expert copywriter. You will learn how to create a clear and convincing writing style by taking the Level 4 Copywriting course. You can connect emotionally with your audience with Level 4 copywriting while also comprehending email strategies and sales material. Also, this Level 4 Copywriting course covers the art of selling as well as effective methods for developing tempting offers. This Level 4 Copywriting lesson covers objections and inspires readers to take the necessary action. Also, this Level 4 Copywriting course will teach you how to design successful direct mail campaigns. Enrol in our Level 4 Copywriting Course today and take your writing skills to new heights! Learning Outcomes of Copywriting: Copywriting Course After completing this Copywriting: Copywriting Course, the learner will be able to: Understand the basics of Copywriting and know how to write Headlines to get attention from Level 4 Copywriting. Level 4 Copywriting explains the tips and tricks for writing clear copy. Level 4 Copywriting helps to gain a solid understanding of the writing process and know how to write print advertisements. Level 4 Copywriting describes how to write direct mail and gain knowledge about writing brochures, catalogues, and other sales materials. Know how to write commercials and multimedia presentations in this Copywriting: Copywriting Course. Copywriting: Copywriting Course helps to understand how to write for the Web and have a thorough understanding of writing email marketing. Main Course: Level 4 Copywriting Course Free Courses are including with this Copywriting: Copywriting Course. Along with The Copywriting: Copywriting Course, We Offer a free level 4 Time Management Course Along with Copywriting: Copywriting Course, We Offer a free proofreading & copy editing Course Special Offers of this Copywriting: Copywriting Course This Copywriting: Copywriting Course includes a FREE PDF Certificate. Lifetime access to this Copywriting: Copywriting Course Instant access to this Copywriting: Copywriting Course Get FREE Tutor Support to this Copywriting: Copywriting Course Copywriting: Copywriting Course online You can learn how to create a clear and compelling writing style by signing up for a Copywriting: Copywriting course. By using copywriting, you can connect emotionally with your audience and grasp email strategies and sales collateral. This Copywriting: Copywriting course also covers the art of selling. The Copywriting: Copywriting course also covers useful methods for crafting enticing offers. This copywriting lesson addresses objections in order to persuade readers to follow through on the necessary steps in copywriting. This copywriting course will also teach you how to write direct mail campaigns that are effective. Who is this course for? Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for those who want to be professional copywriters and want to engage in media writing. Requirements Copywriting: Copywriting Course online To enrol in this Copywriting: Copywriting Course, students must fulfil the following requirements. To join in our Copywriting: Copywriting Course, you must have a strong command of the English language. To successfully complete our Copywriting: Copywriting Course, you must be vivacious and self driven. To complete our Copywriting: Copywriting Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Copywriting: Copywriting Course. Career path Copywriting: Copywriting Course online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. Such as: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff
Description Affiliate Marketing is one of the greatest ways for both the business owner and the digital marketer. Enrol the E-commerce and Affiliate Marketing Certificate Course course and learn the effective ways of promoting your e-commerce business using woocommerce Amazon Affiliate Store. Amazon affiliate store allows you to sell Amazon products as an affiliate and gives you a good commission. The course teaches you the practical ways of building a profitable Amazon Affiliate eCommerce Store including the capability of dropshipping physical products. You will learn to create a woocommerce store including WordPress basics and host, choosing a niche and doing researches, adding Affiliate Plugin Comparison, adding Amazon Affiliate Plugin Comparison, etc. The purpose of the course is to help you to start your woocommerce Amazon affiliate store, and upon completion, you will be confident enough to start your Amazon affiliate business. What will you learn in this course? Getting started with focus and mindset while organising and planning tasks Setting up your eCommerce website the right way Picking a niche and doing keyword research for that niche How to design your site and pick a theme Maximising conversions to get more buyers Basic overview of eCommerce SEO Promoting your eCommerce site with Social Media Using free and paid advertising to promote your site Outsourcing Virtual Assistants to help you build your site faster Learning the basics of Email Marketing for eCommerce Moving beyond Amazon Affiliates - Selling on Amazon & eBay Working with Dropshippers and buying products Wholesale How long is the course? This course is split up into 6 weeks, each week you are provided with homework so you have tasks to complete after watching the modules and reading through the content. It may take longer than 6 weeks to complete the entire program, the course is designed to allow you to create a part-time or even full-time eCommerce store if you choose to do so. Most of the advice I provide allows you to make sales without a tonne of commitment when it comes to purchasing physical inventory. You can start slow and grow as you make progress through the course. Check out these awesome testimonials! 'Found this just as I started work on an Amazon site. Really useful advice on how to set up shop. I'm implementing now and honestly, that alone will save me the next few days of my life at this point in my project. Thats worth the price of entry alone. But the course has a lot more to give: outsourcing tips, sensible approach to promotion. Also heaps of stuff on FBA and other things beyond Amazon affiliate that held no interest and I thought weren't really for me, but I can now see offer a lot of potential for growth of my store down the line. Great stuff. I also appreciate the straight up approach here. No typical marketers fluff, filler, hype or BS. Just laying out what seems solid advice and an action plan that will get you up and running in short order. You know the course is solid, as John walks through the set up of one of his sites, which is a cut above the usual robo-Azon affiliate spam site. Maybe the title shouldn't emphasise passive income so much, as its some work to get up and running. Even outsourcing leaves the hassle of managing workers, as we all know. It'd also be better if the intro gave some idea of the minimum kinds of investment of time and money you should expect to put in to get any result. Of course, you can keep it passive, but consumers are more savvy than they've ever been. So i'd suggest getting into this with a view to build out and up: in which case the the slog begins.' - Paul Andrews 'Start off gently as an as an Amazon Affiliate and then transition into your own eCommerce juggernaut. John will show you how it's done and demonstrate the software that makes it possible, easy and profitable.' - Dr. Phillips 'This course is way more than just about Amazon Affiliates. Anyone starting an online business will also benefit from this course there is so much information in here and very useful information. John does a great job keeping you engaged in what he has to say, he's very knowledgeable and shows proof that he knows his stuff! Thanks for a great course John.' - S Howard 'I've used WordPress for years so when I saw this course focused on the WooCommerce plugin I decided to give it a shot. It really is a comprehensive course covering everything you need to know about starting your own Amazon affiliate store.' - Glen Thomas 'I'm very happy to have subscribed and this is a perfect course if you want to setup your own e-commerce store. John is an expert and his advices are very practical and easy to follow. I thoroughly enjoyed the whole course and i have already started implementing them into my own business.' - Hussain Ahmed What Will I Learn? Understand how to create a WordPress WooCommerce Store Create a profitable Amazon Affiliate Store Understand how to create full time business with an eCommerce store Learn about dropshipping & buying products wholesale Understand how to do keyword research How to do basic eCommerce SEO How to promote an eCommerce site with Social Media & Advertising Understand how to hire Virtual Assistants Learn about Amazon FBA Requirements A good understanding of WordPress CMS Registering a domain and getting it hosted Be able to apply to become an Amazon Affiliate (Some States do not allow this) Google Drive Evernote Who is the target audience? Interested in earning with the Amazon Affiliate Program Interested in running a part time or full-time eCommerce business Interested in selling products with the Amazon FBA program Interested in drop shipping or buying products wholesale to sell online Not for those who are not willing to put time and effort into building a good site If you are not interested in selling products online this course might not be for you Week 1 - Introduction Introduction To The Course FREE 00:02:00 Expectations for Cost of Tools and Resources To Build Your Store 00:03:00 Focus & Mindset FREE 00:02:00 Setting Goals 00:02:00 Week 1 - Recommended Site Setup & Tools Learning about WordPress 00:01:00 WordPress Hosting 00:09:00 Becoming an Amazon Affiliate 00:01:00 Organization With Evernote & Google Drive 00:05:00 Week 1 - Niche Selection Choosing Your Niche 00:02:00 Keyword Research 00:02:00 Using the Google Keyword Tool 00:07:00 Amazon Plugin Comparison WordPress WooCommerce & Prosociate 00:03:00 Amazon Affiliate Plugin Comparison 00:04:00 Introduction to Fresh Store Builder 00:04:00 Week 2 - Site Setup (Using Prosociate) Selecting a WooCommerce Theme 00:06:00 Setting Up Google Analytics & Webmaster Tools 00:05:00 Creating Important Content Pages - Contact, About, Privacy Policy & More 00:05:00 Manually Adding Products To Your Store 00:09:00 How To Add Products With Prosociate 00:13:00 Week 2 - Site Conversions Essential WordPress Plugins for Your Site 00:10:00 Designing Your Site The Right Way 00:08:00 Optimizing Your Site For Maximum Conversions 00:06:00 Getting Advice From Experts 00:06:00 Week 2 - SEO On-Page SEO 00:07:00 Off-Page SEO 00:04:00 Week 3 - Social Media Promotion Intro to Social Media 00:01:00 How To Utilize Pinterest Traffic 00:10:00 How To Utilize Wanelo Traffic 00:05:00 Staying Consistent With Social Media On Your Cell Phone 00:01:00 Week 3 - Paid Advertising, Blogging & Promotion Buying Paid Traffic with BuySellAds 00:04:00 Using Interviews To Get Traffic & Free Backlinks 00:11:00 Blogging With Your eCommerce Store 00:04:00 Week 4 - Outsourcing Help & Hiring Virtual Assistants Outsourcing and Hiring on oDesk (Now UpWork) 00:10:00 Finding Friends and Family To Help With Your Store 00:01:00 Week 5 - Email Marketing Starting Out With Email Marketing 00:02:00 Week 6 - Beyond Being Just an Amazon Affiliate - Phasing Into eCommerce Dropshipping Product & Buying Wholesale 00:08:00 Finding Brands On Other Competitor Sites 00:02:00 Getting Organized by Finding Suppliers & Making Smart Purchases 00:06:00 Dropshipping T-Shirts with Printful 00:06:00 Installing an SSL Certificate & Why You Need One 00:01:00 The Free Amazon Payments Plugin for WooCommerce 00:02:00 Registering a Business LLC with LegalZoom 00:03:00 What is Amazon FBA? 00:04:00 My Amazon Fulfillment Process & My Mini Warehouse 00:03:00 Using FBA Multi-Channel Fulfillment To Sell on eBay and Your Own Site 00:07:00 Week 6 - Homework & Beyond Bonus: My Success With Freelancing on UpWork 00:03:00 Flipping Your Site For Profit Selling Your Site On An Auction Site 00:07:00 Becoming an Etsy Affiliate Checking out the Etsy Affiliate Program 00:01:00 An Example Etsy Affiliate Product On My Store 00:04:00 Etsy Affiliate Dashboard in Affiliate Window 00:03:00