5030 Courses

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Kickstart a rewarding career in teaching and make a difference to the lives of children with special educational needs. The SEN Teaching Assistant course will equip you with the practical skills and knowledge to nurture the development of children with different types of special educational needs (SEN), from autism to ADHD. You will learn essential lesson planning, classroom management techniques and communication strategies to gain up-to-date knowledge of the role and requirements of an SEN Teaching Assistant. Get certified online and start making a positive change to pupils who need extra support in their education! Why buy this SEN Teaching Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN Teaching Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN Teaching Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This SEN Teaching Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This SEN Teaching Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum SEN (SEN Teaching Assistant, Autism and Remote Teaching) Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00

The Mastering Organizational Chaos course provides essential insights and strategies to manage chaos within an organization effectively. Participants will learn priority-planning techniques, effective decision-making processes, and the role of communication and critical thinking in navigating and resolving organizational chaos. Learning Outcomes: Understand the nature and causes of organizational chaos. Develop priority-planning skills to manage chaos and set clear objectives. Enhance decision-making abilities to prevent and address chaotic situations. Improve communication strategies to foster cooperation and unity. Apply critical thinking to identify solutions and resolve chaos effectively. Develop resilience and adaptability to handle unexpected challenges. Implement conflict resolution techniques to manage internal conflicts. Foster a positive organizational culture to mitigate chaos and promote productivity. Why buy this Mastering Organizational Chaos? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mastering Organizational Chaos there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Managers and leaders in organizations seeking to improve their crisis management skills. Entrepreneurs and business owners dealing with organizational challenges. Project managers aiming to enhance their decision-making abilities in chaotic situations. Anyone interested in understanding and managing chaos within an organizational context. Prerequisites This Mastering Organizational Chaos does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mastering Organizational Chaos was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Management Specialist: Work with organizations to manage and navigate crises. Organizational Consultant: Provide guidance and strategies for chaos management. Project Manager: Utilize chaos management skills to lead successful projects. Business Analyst: Analyze organizational processes and recommend improvements. Course Curriculum Mastering Organizational Chaos Module 01: Introduction to Organisational Chaos 00:18:00 Module 02: Priority-Planning for Managing Organisational Chaos 00:16:00 Module 03: Effective Decision Making to Prevent Chaos 00:34:00 Module 04: Communication in Organisational Chaos 00:23:00 Module 05: Master Chaos With Critical Thinking 00:18:00 Assignment Assignment - Mastering Organizational Chaos 00:00:00

Overview Create a stronger bond with your pet or become a qualified Animal Behaviourist by learning how to decode animal communication signals! The Animal Care course will teach you how to read animal body language and understand your pet's needs. It will provide you with the skills and knowledge needed to work closely with animals and communicate with them on a higher level, which will help you when it comes to training your pet. Whether you wish to set up your own animal business, kickstart a career in the animal care industry, or create a strong bond with your new puppy, this course will provide you with the tools to do so. Why buy this Animal Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animal Care you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animal Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Animal Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animal Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species 00:27:00 Module 02: Basic Animal Health & Nutrition 00:46:00 Module 03: Hygiene and First Aid for Animal 00:47:00 Module 04: Getting to Know the Dogs & Puppies 00:23:00 Module 05: Getting to Know the Kittens and Cats 00:30:00 Module 06: Learning about Horses 00:24:00 Module 07: Learning about Birds 00:22:00 Module 08: Specific Information on Rabbits & Guinea-Pigs 00:20:00 Module 09: Specific Information on Ornamental Fish 00:29:00 Module 10: Specific Information on Reptiles 00:24:00 Module 11: Animal Psychology 00:34:00 Mock Exam Mock Exam - Animal Care 00:20:00 Final Exam Final Exam - Animal Care 00:20:00

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Dive into the art of corporate mastery with our course, 'Corporate Self Confidence: Building Professional Poise'. Understanding the essence and vitality of self-assuredness in the professional realm can pave the way for unmatched success and rapport building. From grasping the very definition of confidence to effectively demonstrating it in the workplace, our comprehensive modules ensure that you acquire the prowess necessary for standing out. With emphasis on both verbal and non-verbal cues, you will learn to cultivate not just personal assurance, but also to foster respectful relationships, ensuring an enriching environment for all. Learning Outcomes Understand the fundamental aspects of confidence and its role in the corporate sphere. Learn to identify and navigate challenges that could hamper self-assuredness. Develop the ability to exhibit physical confidence through non-verbal cues. Master the art of communicating with assurance in professional settings. Establish and maintain respectful relationships based on mutual trust and understanding. Why buy this Corporate Self Confidence: Building Professional Poise? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Self Confidence: Building Professional Poise for? Individuals aspiring to make a mark in the corporate world. Those seeking to enhance their interpersonal communication in a work environment. Professionals looking to navigate workplace challenges with aplomb. Individuals wanting to understand and boost their personal and professional confidence levels. Team leaders aiming to foster a culture of trust and mutual respect within their teams. Career path Corporate Trainer - £30,000 to £45,000 Team Leader/Manager - £35,000 to £55,000 Communication Specialist - £28,000 to £42,000 HR Consultant - £32,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Personal Development Coach - £30,000 to £50,000 Prerequisites This Corporate Self Confidence: Building Professional Poise does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Self Confidence: Building Professional Poise was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: What Is Confidence What Is Confidence 00:12:00 Module 02: Why Corporate Self-Confidence Why Corporate Self-Confidence 00:18:00 Module 03: Confidence Assessment Confidence Assessment 00:08:00 Module 04: Confidently Overcoming Sticking Points Confidently Overcoming Sticking Points 00:06:00 Module 05: Building Self-Confidence Building Self-Confidence 00:12:00 Module 06: Physical Confidence Physical Confidence 00:09:00 Module 07: Communicating Confidently at Work Communicating Confidently at Work 00:09:00 Module 08: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:14:00 Module 09: Building Respectful Relationships Building Respectful Relationships 00:07:00

Unlock the secrets of the mind with 'Becoming a Certified NLP Practitioner: Transformative Coaching'. This meticulously crafted course illuminates the world of Neuro-Linguistic Programming (NLP), guiding you through its multifaceted communication and coaching models. Delve into the profound beliefs and presuppositions that underpin NLP, and harness advanced techniques to catalyse personal evolution. As you journey through each module, you'll not only refine your understanding but also pave your way to becoming a certified NLP coach. Learning Outcomes Gain a foundational understanding of Neuro-Linguistic Programming. Decode the intricacies of the NLP communication and coaching models. Comprehend the pivotal role of NLP presuppositions and beliefs. Implement advanced NLP techniques to drive personal transformation. Formulate compelling strategies for enhanced communication using NLP. Why buy this Becoming a Certified NLP Practitioner: Transformative Coaching? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Becoming a Certified NLP Practitioner: Transformative Coaching for? Aspiring individuals keen on mastering the art of NLP. Coaches looking to integrate NLP into their methodologies. Professionals aiming to bolster their communication prowess. Therapists desiring to weave NLP into their therapeutic approaches. Enthusiasts on the quest to achieve NLP practitioner certification. Career path NLP Coach: £30,000 - £50,000 Communication Specialist: £35,000 - £55,000 Therapist with NLP Specialisation: £40,000 - £60,000 Corporate Trainer with NLP Focus: £45,000 - £65,000 Personal Development Consultant: £50,000 - £70,000 NLP Researcher: £55,000 - £75,000 Prerequisites This Becoming a Certified NLP Practitioner: Transformative Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to NLP Introduction to NLP 00:17:00 Module 2: NLP Communication Model NLP Communication Model 00:20:00 Module 3: NLP Coaching Model NLP Coaching Model 00:26:00 Module 4: NLP Presuppositions and Beliefs NLP Presuppositions and Beliefs 00:21:00 Module 5: NLP Techniques for Personal Change NLP Techniques for Personal Change 00:26:00 Module 6: NLP Strategies for Effective Communication NLP Strategies for Effective Communication 00:28:00 Module 7: Advanced NLP Techniques Advanced NLP Techniques 00:21:00 Module 8: NLP Applications NLP Applications 00:17:00 Module 9: NLP Practitioner Certification NLP Practitioner Certification 00:15:00

The NLP Practitioner and Methodology Training course provides a comprehensive introduction to Neuro-Linguistic Programming (NLP) techniques and methodologies. Participants will learn about cause and effect, sensory acuity, rapport building, language patterns, reframing, strategies, timelines, goal setting, emotional intelligence, and more. Learning Outcomes: Understand the principles and concepts of Neuro-Linguistic Programming (NLP). Learn effective techniques to establish rapport and build better connections with others. Develop sensory acuity skills to observe and understand nonverbal communication. Master language patterns to improve communication and influence. Utilize anchoring techniques to associate specific emotions with triggers. Explore strategies and meta-programs to understand individual behavior and thinking patterns. Utilize reframing techniques to change perspectives and responses. Develop emotional intelligence skills to navigate emotions and manage relationships. Certification After studying the course materials of the NLP Practitioner and Methodology Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals interested in personal development and self-improvement. Coaches, trainers, and educators looking to enhance their communication and teaching skills. Business professionals seeking to improve their leadership and management abilities. Therapists and counselors interested in integrating NLP techniques into their practice. Prerequisites This NLP Practitioner and Methodology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path NLP Practitioner: Provide NLP-based coaching and therapy to individuals seeking personal growth. Communication Specialist: Apply NLP techniques to improve communication within organizations. Leadership Coach: Help leaders develop effective communication and leadership skills. Human Resources Consultant: Utilize NLP strategies in talent management and employee development. Personal Development Trainer: Conduct workshops and training sessions using NLP methodologies. Course Curriculum NLP Practitioner and Methodology Training Module 01 NLP Lesson 1 - Introduction, Cause and Effect 00:14:00 NLP Lesson 2 - The Map is Not the Territory 00:10:00 NLP Lesson 3 - Sensory Acuity 00:13:00 NLP Lesson 4 - Rapport 00:15:00 NLP Lesson 5 - Representational Systems 00:13:00 NLP Lesson 6 - Anchoring 00:12:00 NLP Lesson 7 - State Elicitation 00:07:00 NLP Lesson 8 - Language Patterns 00:11:00 NLP Lesson 9 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02 NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models _ Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

Embark on a transformative journey to unravel the intricacies of conflict with our comprehensive Conflict Management course. In the dynamic seas of human interaction, conflicts are inevitable, but mastering the art of conflict resolution sets you apart as a skilled navigator. This course opens with a captivating 'Introduction' that paves the way for an exploration into the keys to conflict, unraveling the nuances of how misunderstandings arise, and providing effective solutions. Dive deep into the psychology of personality types in conflict, and discover the secrets to de-escalating conflicts with finesse. The closing section ties it all together, leaving you equipped with invaluable conflict management skills. Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Resolution course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:16:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00