Name: Stakeholder Management - QLS Endorsed Certificate
Price: 100 GBP
Availability: InStock

<p>CRM is a software or internet-based approach to managing customer contacts and relevant data. Five must-have CRM features include sales management tools, marketing automation, customer support, data tracking and integration and analytics. Discover how to ensure that your CRM will not fail with employees. Understand and the correct CRM required for your requirements.</p><h3>Learning Objectives</h3><p>Explain the importance of managing customer contacts in a CRM, Implement five must-have features</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Contact Management: Customer Relationship Management

General Admission

<p><strong>Are you interested in pursuing a career in the </strong><strong>CRM Manager Advanced Diploma</strong><strong> industry or learning more about it?</strong></p><p>If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills.</p><p>The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma.</p><p><strong>Why would you choose the CRM Manager Advanced Diploma course from Compliance Central:</strong></p><ul><li>Lifetime access to CRM Manager Advanced Diploma courses materials</li><li>Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course</li><li>Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of CRM Manager Advanced Diploma course</li><li>Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle</li><li>Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device</li></ul><p>Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand.</p><p><strong>Courses in this CRM Manager Advanced Diploma Bundle:</strong></p><ul><li><strong>Course 01: </strong>CRM - Customer Relationship Management</li><li><strong>Course 02: </strong>Customer Service Manager</li><li><strong>Course 03: </strong>Customer Service - Representative</li><li><strong>Course 04: </strong>Customer Service Agent</li><li><strong>Course 05: </strong>Phone-Based Customer Service</li><li><strong>Course 06: </strong>Call Centre Training</li><li><strong>Course 07: </strong>Cold Call to Boost Sales</li><li><strong>Course 08: </strong>Business English and Communication</li><li><strong>Course 09: </strong>Persuasion in Business Communications</li><li><strong>Course 10: </strong>Email Writing Training</li><li><strong>Course 11: </strong>Diploma in Data Analysis Fundamentals</li><li><strong>Course 12: </strong>Strategic Planning for Sales and Marketing</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>12 CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Each CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p>CPD accredited hard copy certificates are available for £10.79 each</p><p><strong>Delivery Charge for Each Hard Copy Certificates:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

CRM Manager Advanced Diploma

<p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Turn prospects into customers and transform customers into your brand ambassadors! Bring the best of your business to every situation. Connect with millions of viewers from all around the world, entice buyers and promote your business in the most cost-effective way possible on social media.</p><p>Grow your business online from scratch by implementing social media strategy across all channels, including LinkedIn, Facebook, Twitter, Instagram, YouTube and TikTok and get the possibility to earn £20,000 - £28,000 each year.</p><p>We, <strong>Apex learning</strong> provides our Social Media course on this platform to extend your knowledge in social media marketing.</p><p>Furthermore, to help you showcase your expertise in Social Media, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Social Media certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Social Media Strategist Training</li><li><strong> </strong><strong>Course 02: </strong>Digital Marketing</li><li><strong> </strong><strong>Course 03: </strong>Digital Marketing Business Tips</li><li><strong> </strong><strong>Course 04: </strong>Digital Marketing - Growth Hacking Techniques</li><li><strong> </strong><strong>Course 05: </strong>Strategic Planning and Analysis for Marketing</li><li><strong> </strong><strong>Course 06: </strong>Marketing Fundamentals</li><li><strong> </strong><strong>Course 07: </strong>TikTok Marketing for Business</li><li><strong> </strong><strong>Course 08: </strong>Business Branding</li><li><strong> </strong><strong>Course 09: </strong>Disruptive Innovation for Business</li><li><strong> </strong><strong>Course 10: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 11: </strong>Sales: Psychology of Customers</li><li><strong> </strong><strong>Course 12: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong> </strong><strong>Course 13: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 14: </strong>Cross-Cultural Awareness Training</li></ul><p>Enrol now in Social Media to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Media expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum of Bundle</strong></p><p><strong></strong><strong> Course 01: Social Media Strategist Training</strong></p><ul><li>Module 01: The Rise of Social Media</li><li>Module 02: Conducting Market Analysis</li><li>Module 03: Auditing</li><li>Module 04: Setting Goals and Selecting Platforms</li><li>Module 05: Creating the Policy</li><li>Module 06: Integrating Marketing Strategies</li><li>Module 07: Developing Effective Content</li><li>Module 08: Understanding the Popular Platforms</li><li>Module 09: Launching Successful Campaigns</li><li>Module 10: Managing the Community</li><li>Module 11: Providing Customer Service</li><li>Module 12: Measuring, Analyzing and Reporting</li><li>Module 13: The Social Media Strategist Career</li></ul><p>And much more...</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong></strong><strong>PDF Certificate: Free (For The Title Course )</strong></li><li><strong></strong><strong>Hard Copy Certificate: Free (For The Title Course )</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Social Media expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p> </div>

                        </div>

Apex Learning

Social Media Courses

<p>Looking to establish a successful career in real estate? The Estate Agent &amp; Property Development online course is here to help you achieve your goals! Whether you're a professional seeking to upskill, a beginner looking to learn the ropes, or a freelancer wanting to grow your business, this course has something for everyone.</p><p>The demand for estate agents and property developers is at an all-time high, with the global real estate market projected to reach $4.26 trillion by 2025. This means there is a growing need for professionals with expertise in this field, and this course can equip you with the knowledge and skills necessary to succeed.</p><p>With the Estate Agent &amp; Property Development course, you can also look forward to an attractive salary range. As per recent reports, the average salary for an estate agent or property developer ranges from $40,000 to $100,000 per year, with an estimated monthly income of $3,000 to $8,000.</p><p><strong>Learning Outcomes Estate Agent &amp; Property Development Level 3 Diploma:</strong></p><p>You will be able to do the following after successfully completing the Estate Agent Training course:</p><ul><li>Gain a comprehensive understanding of the role of an Estate Agent</li><li>Learn how to list and sell properties effectively</li><li>Understand the valuation process and how to negotiate effectively</li><li>Develop skills in letting and managing properties</li><li>Discover the latest technologies for Estate Agents</li><li>Learn how to comply with regulations in the industry</li><li>Understand the role and responsibilities of a Property Manager</li><li>Gain insights into changes in the UK property market and how to seize new opportunities</li></ul><p><strong>Courses included in this Estate Agent &amp; Property Development Bundle:</strong></p><ul><li>Course 01: Estate Agent &amp; Property Management</li><li>Course 02: Residential Property Sales</li><li>Course 03: Social Housing and Tenant Management Level 2</li><li>Course 04: Conveyancing- Online Diploma Course</li><li>Course 05: Portfolio Building for Property</li><li>Course 06: Property Law and Legislation</li><li>Course 07: WELL Building Standard</li><li>Course 08: Sales: Psychology of Customers</li><li>Course 09: Property Development Diploma</li><li>Course 10: Understanding Wills and Probate Laws - Level 2</li><li>Course 11: Real Estate Investor Training</li><li>Course 12: UK Tax Reforms and HMRC Legislation</li><li>Course 13: Property Marketing</li><li>Course 14: Complete Online Marketing &amp; Advertising Course</li><li>Course 15: Business Writing</li><li>Course 16: Facilities Management Level 3</li><li>Course 18: Basic Business Finance</li><li>Course 14: Finance: Financial Risk Management</li><li>Course 19: Effective Communication Skills</li><li>Course 20: Customer Relationship Management</li></ul><p>So enrol now in this <strong>Estate Agent &amp; Property Development </strong>training to advance your career!</p><p><strong>Estate Agent &amp; Property Development</strong></p><p><strong>Curriculum of The Estate Agent &amp; Property Management Bundle</strong></p><p><strong>***Estate Agent &amp; Property Development ***</strong></p><p>**Estate Agent**</p><ul><li>01 - Estate Agent: An Introduction</li><li>02 - Different Types of Estate Agents</li><li>03 - Getting Started on the Job</li><li>04 - Listing Property: Finding the Sellers</li><li>05 - Valuation Process</li><li>06 - Negotiating as Estate Agent</li><li>07 - Selling Property: Finding the Buyers</li><li>08 - Letting Property</li><li>09 - Technology for Estate Agents</li><li>10 - Regulation of Estate Agents</li></ul><p>**Property Management**</p><ul><li>1 - Introduction to Property Management</li><li>2 - The Role and Responsibilities of a Property Manager</li><li>3 - Listing Properties and Marketing</li><li>4 - The Letting Process and Tenancy Agreement</li><li>5 - The Property Management Process</li><li>6 - Keeping Tenants Long Term</li><li>7 - Regulations of Property Management</li><li>8 - Changes in the UK Property Market: An Opportunity</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the <strong>Estate Agent &amp; Property Development </strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously, it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Estate Agent &amp; Property Development </strong></p><p>The Estate Agent Bundle Course will be very beneficial and helpful, especially to the following careers:</p><ul><li>Entrepreneurs</li><li>Businessman</li><li>Real Estate Agents</li><li>Real Estate Investors</li><li>Real Estate Sales Consultant and Specialists</li><li>Marketing and Promotions Specialist</li><li>Sales and Promotions Specialist</li><li>Sales Manager</li><li>Marketing Manager</li><li>Product Creator</li><li>Realtor</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Estate Agent &amp; Property Development </strong></p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Estate Agent &amp; Property Development </strong>training bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions:</p><ul><li>Property Developer</li><li>Real Estate Agent, Investor &amp; Analyst</li><li>Property Manager</li><li>Real Estate Development Manager</li><li>Property Sales Administrator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Estate Agent &amp; Property Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Estate Agent & Property Development Level 3 Diploma - CPD Certified

<p>Hairdressing (Hair Styling &amp; Care) are often underappreciated for its artistic abilities. They have the power to transform not only how a person looks but also how they feel. Through cutting, colouring, and styling hair, they are able to enhance or maintain the person's appearance. Hairdressers are dedicated to making the world a better place, one appointment at a time.</p><p>Make a positive contribution to your career and advance it. You will receive the necessary training from this Hairdressing (Hair Styling &amp; Care) bundle to excel in your career. The market size, measured by revenue, of the Hairdressing &amp; Beauty Treatment industry, is <strong>£2.3bn </strong>in 2022, which is expected to increase by 22%. The <strong>average</strong> hairdresser's salary in the United Kingdom is <strong>£25,487 per year or £13.07 per hour</strong>. The average hairdresser's salary in the UK is £25,487 per year or £13.07 per hour. <strong>Entry-level</strong> positions start at<strong> £22,778 </strong>per year, while most <strong>experienced</strong> workers make up to <strong>£41,481 </strong>per year.</p><p>So what are you waiting for? Enrol now!</p><p>Along with this Hairdressing (Hair Styling &amp; Care) course, you will get <strong> 13 premium courses, an </strong><strong>original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Hairdressing (Hair Styling &amp; Care) Bundle Consists of the following Premium courses: </strong></p><ul><li>Course 01: Hairdressing Level 3</li><li>Course 02: Beauty Therapist Level 3 Training Course</li><li>Course 03: Acne Treatments and Beauty Care</li><li>Course 04: Makeup Artistry Course</li><li>Course 05: Waxing and Hair Removal</li><li>Course 06: Online Nail Technician Diploma</li><li>Course 07: Aging and Longevity Secrets</li><li>Course 08: Bridal and Occasional Makeup Artist Masterclass</li><li>Course 09: Dermatology</li><li>Course 10: Diet and Nutrition for Beauty</li><li>Course 11: Nutrition and Hydration</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Infection Prevention Training</li><li>Course 14: Personal Hygiene</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Keep yourself up to date with the most recent trends in haircutting and styling</li><li>Inform clients about products, offers, and services</li><li>Identify different hair types, face shapes, characteristics &amp; style concepts</li><li>Hair cutting: One-length hair/ Uniform Layer/ Short &amp; Long graduation/ Curle/ Fringes</li><li>Learn about waxing and other hair removals techniques</li><li>Know nail polishing, bridal and occasional makeup artistry and much more...</li></ul><p>Enrol now in Hairdressing (Hair Styling &amp; Care) to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Hairdressing (Hair Styling &amp; Care) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>The curriculum of the Hairdressing (Hair Styling &amp; Care) Bundle</strong></p><p><strong>Course 01: Hairdressing Training</strong></p><p><strong>Module 1: Introduction to Barbering</strong></p><ul><li>Who are Hairdressers?</li><li>Anatomy of the skull</li><li>Hair Type</li><li>Face shapes, Characteristics &amp; Style concepts</li><li>Hair Salon Equipment &amp; Furniture</li><li>Code of Practices for Barbering Services</li><li>Safe Startup Guide for Barbers</li><li>Shaving</li></ul><p><strong>Module 2: Hair Cutting</strong></p><ul><li>Cutting the Hair</li><li>Cutting: Barber Skills &amp; Techniques</li><li>Cutting hair - One-length hair</li><li>Cutting hair - Uniform Layer</li><li>Cutting hair - Short graduation</li><li>Cutting hair - Long graduation</li><li>Cutting hair - Curly hair</li><li>Cutting hair - Fringes</li></ul><p><strong>Module 3: Hair Styling</strong></p><ul><li>About Of Hair Style</li><li>Check Out Your Face Shape</li><li>Choosing Your Style On Your Shape</li><li>Best Hairstyles For A Long Face</li><li>Best Hairstyles For A Square Face</li><li>Best Hairstyles For A Round Face</li><li>Best Hairstyles For A Heart Shaped Face</li><li>How to Love Your Style</li><li>Glossary of Cuts</li></ul><p><strong>Module 4: Shampooing</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Hairdressing (Hair Styling &amp; Care) bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to start working in this field or advance in your present profession after finishing this Hairdressing course. After completing this course will help you learn how to demand respect and dignity from your rivals:</p><ul><li>Hairdresser</li><li>Senior Stylist</li><li>Fashion Consultant</li><li>Beauty Therapist</li></ul><p>In the UK, hairdressers make an average annual salary of about $23,765.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Hairdressing Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Hairdressing (Hair Styling & Care)

<p><strong>**18 FREE CPD Accredited Certificates Included**</strong></p><p>Elevate your customer service career with confidence. Our <strong>Customer Service Manager (CRM) Career Track Diploma</strong> equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry</p><p>Embarking on the Customer Service Manager (CRM) Career Track Diploma will provide you with a comprehensive insight into the world of customer relationship management. This bundle combines essential courses from public relations and phone-based customer service to corporate risk management and positive psychology, ensuring you are equipped with the holistic knowledge required to excel in any customer-centric environment.</p><p>Crafted by industry experts, these 18 courses offer a robust foundation for those keen to understand customer behaviour, manage diverse teams, negotiate sales effectively, and handle business intelligence with finesse. With such a rich curriculum, this diploma is your passport to a. fulfilling and dynamic CRM career.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand core concepts of Customer Relationship Management.</li><li>Develop strategies for effective public relations and stakeholder engagement.</li><li>Implement KYC procedures and AML guidelines confidently.</li><li>Foster equality, diversity, and cross-cultural awareness in teams.</li><li>Harness positive psychology principles in the workplace.</li><li>Manage teams, time, and corporate risks proficiently.</li></ul><p><strong>How you will benefit from this Customer Service Manager (CRM) Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Customer Service Manager (CRM) Career Track Diploma is thoughtfully crafted to deepen your understanding of different Customer Service concepts and arm you with theoretical knowledge and skills vital to Customer Service and Support sector.</p><p><strong>Course 01: CRM Customer Relationship Management</strong></p><p>Dive into the fundamentals of CRM, exploring how businesses can enhance their connection with clients.</p><p><strong>Course 02: Public Relations</strong></p><p>Discover the art of managing public perceptions and building a positive brand image in the public's eye.</p><p><strong>Course 03: KYC: Customer Service Agent</strong></p><p>Understand the 'Know Your Customer' process, an essential aspect of tailoring services to individual client needs.</p><p><strong>Course 04: Phone-Based Customer Service</strong></p><p>Master the techniques of delivering exceptional customer service through telephone interactions.</p><p><strong>Course 05: Sales: Psychology of Customers</strong></p><p>Delve into the mind of the consumer, understanding their behaviours, motivations, and decision-making processes.</p><p><strong>Course 06: Equality, Diversity and Discrimination</strong></p><p>Gain insights into promoting workplace equality, embracing diversity, and preventing discrimination.</p><p><strong>Course 07: AML &amp; Financial Crime Prevention</strong></p><p>Learn the protocols surrounding Anti-Money Laundering and strategies to prevent financial crimes<strong>.</strong></p><p><strong>Course 08: Cross-Cultural Awareness Training</strong></p><p>Equip yourself with the knowledge to interact effectively with people from diverse cultural backgrounds.</p><p><strong>Course 09: Sales Negotiation Skills</strong></p><p>Sharpen your sales tactics, learning to negotiate deals that benefit both the business and the customer.</p><p><strong>Course 10: Psychology of Anxiety and Stress</strong></p><p>Understand the psychological aspects of anxiety and stress, ensuring better well-being in a workplace setting.</p><p><strong>Course 11: Digital Product Management</strong></p><p>Grasp the essentials of managing digital products, from ideation to delivery.</p><p><strong>Course 12: Stakeholder Management</strong></p><p>Learn strategies to engage with stakeholders effectively, ensuring productive collaborations.</p><p><strong>Course 13: Corporate Risk And Crisis Management</strong></p><p>Delve into the techniques of identifying corporate risks and managing crises proficiently.</p><p><strong>Course 14: Performance Management</strong></p><p>Understand the frameworks of evaluating, enhancing, and optimising individual and team performance.</p><p><strong>Course 15: Time Management in The Workplace</strong></p><p>Master the art of managing time efficiently, ensuring productivity and balance in the professional environment.</p><p><strong>Course 16: Team Management</strong></p><p>Equip yourself with the skills to lead, nurture, and manage teams for optimal outcomes.</p><p><strong>Course 17: Business Intelligence Analyst</strong></p><p>Dive into the world of business data, understanding how to analyse and use it for informed decision-making.</p><p><strong>Course 18: Positive Psychology</strong></p><p>Explore the principles of positive psychology, implementing them to foster a more fulfilling work environment.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Customer Service Manager (CRM) Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Service Manager (CRM) Career Track Diploma</strong> will benefit the following professionals in the customer service field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Aspiring Customer Service Managers seeking a comprehensive curriculum.</li><li>Individuals aiming to enhance their sales negotiation skills.</li><li>Team leaders focusing on equality and diversity in their groups.</li><li>Sales agents wishing to dive deeper into customer psychology.</li><li>Managers wanting a grasp on corporate risk and crisis management.</li><li>Professionals keen on understanding business intelligence analytics.</li><li>Individuals striving for better time and team management.</li><li>Those aiming to incorporate positive psychology in their roles.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Customer</strong><strong>Service Manager (CRM) Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Customer Service Manager (CRM) Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Customer Relationship Manager (CRM)</li><li>Public Relations Officer</li><li>Business Intelligence Analyst</li><li>Digital Product Manager</li><li>Stakeholder Engagement Coordinator</li><li>Corporate Risk Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Customer Service Manager (CRM) Career Track Diploma Course

<p><strong>Comprehensive Research and Development (R&amp;D) Managers Training Bundle + Free Certification.</strong></p><p>Delve into the intricacies of data analytics, Microsoft Excel, Power BI, and more. Develop the expertise to manage information, ensure data protection, and fortify cyber security. Seamlessly integrate global project management techniques with a solid understanding of business analysis and FinTech. Elevate customer relationships with cutting-edge CRM tools, and master budgeting and forecasting for unparalleled strategic insights. Propel your R&amp;D team to the forefront of innovation and efficiency.</p><p><strong>Learning Outcomes</strong></p><ul><li>Harness data analytics for informed decision-making.</li><li>Utilize Microsoft Excel for advanced data analysis.</li><li>Employ Microsoft Power BI for dynamic data visualization.</li><li>Implement effective information management strategies.</li><li>Safeguard sensitive data through comprehensive protection measures.</li><li>Fortify organizational security with robust cyber security protocols.</li></ul><p><strong>Key Features</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy included</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Research and Development (R&amp;D) Managers Training</strong></p><p>This bundle includes Courses:</p><ul><li><strong>Course 01:</strong> Data Analytics</li><li><strong>Course 02:</strong> Data Analysis In Excel</li><li><strong>Course 03:</strong> Microsoft Excel</li><li><strong>Course 04:</strong> Microsoft Power BI</li><li><strong>Course 05:</strong> Information Management</li><li><strong>Course 06: </strong>Data Protection</li><li><strong>Course 07:</strong> Cyber Security</li><li><strong>Course 08:</strong> Global Project Management: PMBOK, PMI &amp; Project Life Cycle</li><li><strong>Course 09</strong>: Budget &amp; Forecast</li><li><strong>Course 10:</strong> Business Analyst Training</li><li><strong>Course 11: </strong>FinTech</li><li><strong>Course 12:</strong> CRM - Customer Relationship Management"</li></ul><p><strong>Accreditation</strong></p><p>This Research and Development (R&amp;D) Managers Training coursesare fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>R&amp;D Managers seeking advanced analytical skills.</li><li>Business analysts aspiring for a competitive edge.</li><li>Professionals aiming to excel in data management.</li><li>Project managers keen on integrating PMBOK techniques.</li><li>Individuals interested in FinTech innovations.</li><li>Cyber security enthusiasts looking to expand their knowledge.</li><li>Budget analysts and forecasters aiming for enhanced precision.</li><li>CRM professionals eager to optimize customer relations.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Data Analyst</li><li>Business Analyst</li><li>Project Manager</li><li>Information Security Analyst</li><li>Financial Analyst</li><li>CRM Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Diploma in Research and Development (R&D) Managers Training Course

<p>Are you aware of the growth of the retail industry and the employment opportunities it offers? With a contribution to the economy of<strong> 5.2% of the UK's GDP in 2020 and 9.3% of all jobs in the country in 2019, </strong>the retail sector is crucial in the UK.</p><p>Therefore, considering a career in this field would always be rewarding. But before that, enhance the relevant skills and boost your confidence in order to become an expert in your respective sales area. To achieve that goal, join our exclusive <strong>Ultimate Sales and Marketing Advanced Diploma Training</strong> course that we have designed with full care.</p><p>Our <strong>Sales and Marketing Training</strong> 20 courses mega bundle of includes popular courses -</p><ul><li><strong>Course 01: </strong>Sales Management- Key Account Managers Training<strong><br /></strong></li><li><strong>Course 02: </strong>Retail Sales Assistant and Personal Shopper<strong><br /></strong></li><li><strong>Course 03: </strong>Residential Property Sales<strong><br /></strong></li><li><strong>Course 04: </strong>Telesales Executive Training<strong><br /></strong></li><li><strong>Course 05: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 06: </strong>CRM - Customer Relationship Management<strong><br /></strong></li><li><strong>Course 07: </strong>AML, KYC &amp; CDD<strong><br /></strong></li><li><strong>Course 08: </strong>Life Coaching<strong><br /></strong></li><li><strong>Course 09: </strong>Marketing Management<strong><br /></strong></li><li><strong>Course 10: </strong>ECommerce<strong><br /></strong></li><li><strong>Course 11: </strong>Content Management<strong><br /></strong></li><li><strong>Course 12: </strong>Digital Marketing<strong><br /></strong></li><li><strong>Course 13: </strong>The Secrets of Body Language<strong><br /></strong></li><li><strong>Course 14: </strong>Public Relations</li><li><strong>Course 15: </strong>SEO - Search Engine Optimisation for Business<strong><br /></strong></li><li><strong>Course 16: </strong>Product Management: Brand Management<strong><br /></strong></li><li><strong>Course 17: </strong>Budget &amp; Forecast<strong><br /></strong></li><li><strong>Course 18: </strong>Purchase Ledger<strong><br /></strong></li><li><strong>Course 19: </strong>Commercial Law 2021<strong><br /></strong></li><li><strong>Course 20: </strong>Investment</li></ul><p><strong>Key Features:</strong></p><ul><li>Instant 20 PDF certificates</li><li>Fully online interactive Sales and Marketing course with audio voiceover</li><li>Developed by Industry Experts</li><li>24/7 Tutor Support</li></ul><p><strong>Sales and marketing, Sales manager and sales representative - are the most in-demand job in the UK. So, if you are thinking of starting up your career in this field, then you are surely taking a good decision. Moreover, by working in this field, you will get the opportunity to grow as well. </strong></p><p>Thus, whether you are a beginner or an active employee in the sales area, shine in your career by showing your potential to the employer. To do this, enrol in our Sales and Marketing training course.</p><p>In this thorough Sales and Marketing Training course, we created some easy-to-digest modules, from which you will get to <strong>learn about customer relationships, marketing, content, product management and many more</strong>. Besides that, you will get the chance to enhance your leadership, time management, and communication skills, which are mandatory to shine as a salesperson.</p><p>So, if you are keen to acquire about all these mentioned expertise then join our Sales and Marketing Training course.</p><p><strong>After completing this </strong><strong> Sales and Marketing Training course, learners will be able to:</strong></p><ul><li>Enhance your Sales and Marketing skills from our thorough Sales and Marketing Training course</li><li>Get the skills to become a Retail Sales Assistant and Personal Shopper</li><li>Strengthen your knowledge of Customer Relationship, Sales and Marketing, Content, and Product Management.</li><li>Understand the customer's psychology and methods of handling them</li><li>Deepen your idea about digital marketing</li><li>Learn how SEO - Search engine optimisation for business works</li><li>Acquire more about public health, commercial law 2021, investment and purchase ledger</li></ul><p>Sign up for our immersive Sales and Marketing course and grasp the scope to learn everything about sales.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Sales and Marketing bundle courses, you will immediately be sent digital certificates for all Sales and Marketing Training Bundle courses.</p><p>However, you also can get Hardcopy certificates for the Sales and Marketing Training bundle courses which are free of cost (shipping cost £3.99 for each).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        92 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Sales and Marketing course is suitable for:</p><ul><li>Sales and Marketing Executive</li><li>Students</li><li>Entrepreneurs</li><li>CEOs</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No formal qualifications are required</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li><strong>Sales and Marketing Executive:</strong> £25,000 - £35,000 per annum in the UK</li><li><strong>Sales Manager:</strong> £30,000 - £32,000 per annum in the UK</li><li><strong>Real Estate Agent:</strong>: £24,200 - £50,000 per annum in the UK</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (HARDCOPY)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Sales and Marketing Advanced Diploma (CPD Certified) Course

<p>Become the gold standard! With our <strong>Hospitality &amp; Catering Career Track Diploma,</strong> master the essential skills that set you apart in catering and hospitality excellence. <strong>**20 FREE CPD Accredited Certificates Included**</strong></p><p>Unlock a world of opportunities in the dynamic field of Hospitality &amp; Catering with our comprehensive Career Track Diploma. This bundle of courses covers every facet of the industry, equipping you with essential skills and knowledge to excel. From mastering the art of culinary delights to becoming an expert in event management and safety, this diploma sets you on a path to success.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Hospitality Expertise: Gain in-depth knowledge of hospitality operations.</li><li>Event Management Mastery: Plan and execute seamless events.</li><li>Housekeeping Excellence: Ensure impeccable facility cleanliness.</li><li>Customer Relationship Proficiency: Enhance guest satisfaction and loyalty.</li><li>Culinary Prowess: Hone cooking and catering skills.</li><li>Safety and Compliance: Implement industry-standard safety measures.</li></ul><p><strong>Key Benefits</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Hospitality assistant course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>Embark on your journey in the thriving Hospitality &amp; Catering sector with our comprehensive Career Track Diploma. Master essential skills, unlock diverse career opportunities, and become a valued professional in this exciting field.</p><ul><li><strong>Course 01: </strong>Hospitality &amp; Catering</li><li><strong>Course 02: </strong>Event Management and Planning</li><li><strong>Course 03: </strong>Housekeeping</li><li><strong>Course 04: </strong>Concierge</li><li><strong>Course 05: </strong>CRM - Customer Relationship Management</li><li><strong>Course 06:</strong> Conference Event Management</li><li><strong>Course 07:</strong> Food and Beverage Manager</li><li><strong>Course 08: </strong>Fast-Moving Consumer Goods</li><li><strong>Course 09:</strong> Catering &amp; Cooking Essentials</li><li><strong>Course 10: </strong>Food Science and Nutrition</li><li><strong>Course 11:</strong> Level 3 Diploma in Legionella Control for Responsible Persons</li><li><strong>Course 12:</strong> Food Technology and Food Processing Techniques</li><li><strong>Course 13: </strong>Cleaning, Decontamination and Waste Management</li><li><strong>Course 14:</strong> Pest Control</li><li><strong>Course 15:</strong> Kitchen Porter</li><li><strong>Course 16: </strong>Food Hygiene and Catering Safety Level 3</li><li><strong>Course 17: </strong>Level 3 HACCP Training For Catering &amp; Retail</li><li><strong>Course 18: </strong>First Aid at Work - Annual Refresher</li><li><strong>Course 19: </strong>Facilities Manager Certificate</li><li><strong>Course 20:</strong> Fire Safety Training</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring Hospitality Professionals</li><li>Event Planners and Organizers</li><li>Hotel and Restaurant Staff</li><li>Catering Entrepreneurs</li><li>Customer Service Enthusiasts</li><li>Individuals Seeking Career Change</li><li>Food Enthusiasts</li><li>Anyone Passionate About Hospitality</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Manager</li><li>Event Coordinator</li><li>Catering Supervisor</li><li>Restaurant Manager</li><li>Housekeeping Manager</li><li>Food and Beverage Director</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Hospitality & Catering Career Track Diploma Course

<p>Stakeholder Management is a crucial aspect of any successful business. In fact, studies show that companies with effective Stakeholder Management perform better financially and have higher customer satisfaction ratings. That's why we've created this comprehensive course, which covers everything from stakeholder theories to managing conflict.</p><p>In <strong>Stakeholder Management - QLS Endorsed Certificate </strong>course, you'll learn how to identify your stakeholders and understand their needs and expectations. You'll learn how to create effective communication strategies to engage and build strong relationships with them. You'll also gain valuable insights into monitoring and evaluating stakeholder engagement and how to manage conflicts that may arise.</p><p>By the end of this course, you'll have a thorough understanding of stakeholder management and the tools and techniques to implement it effectively in your business. Enrol today!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand Stakeholder Management and its importance in business</li><li>Explore stakeholder theories and their practical applications</li><li>Learn how to map your stakeholders and prioritise their needs</li><li>Build strong relationships with your stakeholders and engage them effectively</li><li>Develop communication strategies to facilitate stakeholder engagement</li><li>Monitor and evaluate your stakeholder engagement efforts</li><li>Manage conflicts that may arise with your stakeholders</li><li>Apply stakeholder management principles to your business strategy</li><li>Utilise stakeholder management tools and techniques</li><li>Implement best practices for stakeholder management in your organisation</li></ul><p>Effective stakeholder management is essential for any successful organisation. By understanding the needs and expectations of your stakeholders, you can build strong relationships and improve your business performance. This comprehensive <strong>Stakeholder Management - QLS Endorsed Certificate</strong> course covers everything you need to know about stakeholder management, from theory to practical application. You'll learn how to identify your stakeholders, map their needs and expectations, and engage with them effectively.</p><p><strong>Course Curriculum<br /></strong></p><ul><li>Module 01: Introducing Stakeholder Management</li><li>Module 02: Stakeholder Theories</li><li>Module 03: Stakeholder Mapping</li><li>Module 04: Building Strong Business Relationships With Stakeholders</li><li>Module 05: Stakeholder Engagement</li><li>Module 06: Stakeholder Engagement Through Effective Communication</li><li>Module 07: Monitoring and Evaluating the Engagement</li><li>Module 08: Managing Stakeholder Conflict</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Stakeholder Management - QLS Endorsed Certificate</strong> course will be a great source of knowledge for you to improve your existing proficiency and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Stakeholder Management - QLS Endorsed Certificate</strong> course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Stakeholder Manager: £35,000 - £65,000 per year</li><li>Project Manager: £30,000 - £60,000 per year</li><li>Business Development Manager: £35,000 - £65,000 per year</li><li>Communications Manager: £30,000 - £50,000 per year</li><li>Marketing Manager: £30,000 - £60,000 per year</li><li>Customer Relationship Manager: £25,000 - £50,000 per year</li><li>Public Relations Manager: £30,000 - £50,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Free Level 4 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Stakeholder Management - QLS Endorsed Certificate

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

Academy for Health and Fitness

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Continuous Professional Development (CPD)

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
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                                            Accredited by CPD Quality Standards
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        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
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        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

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Institute of Beauty & Makeup

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
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                                        120 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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        <div>Requirements</div>
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                             <p>Anyone can enrol in this course.</p> 
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        <div>Career path</div>
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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Hard copy certificate -
            Included
        </p>

                        </div>

Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
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				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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			<h2>Course Content</h2>		</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
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Janets

Trainers Course

Customer Relationship Management (CRM) Training

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				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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		</section>
				<section>
						<div>
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			<div>
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				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
						</div>
				</div>
						</div>
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		</div>
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					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
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		</section>
				<section>
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			<div>
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				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
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					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Content</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction To Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis In CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future Of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Online Course Creation

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				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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				</div>
				</div>
				<div>
				<div>
			<h4>Why Choose Us?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
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				<div>
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			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
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						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
					</div>
				</div>
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						</div>
		</div>
				</div>
				</div>
				<div>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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Diploma in Research and Development (R&D) Managers Training Course

By Training Express

Sales and Marketing Advanced Diploma (CPD Certified) Course

By Training Express

Hospitality & Catering Career Track Diploma Course

By Training Express

Stakeholder Management - QLS Endorsed Certificate

By Imperial Academy

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