Register on the Restaurant Business and Hospitality Management Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Restaurant Business and Hospitality Management Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Business and Hospitality Management Diploma Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Restaurant Business and Hospitality Management Diploma, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Restaurant Business and Hospitality Management Diploma - Updated Version Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 01:00:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Inspiration and a passion for creativity are great starting points, but to be a truly brilliant artist, you need to have a solid understanding of the practical skills necessary to turn your vision into a reality. Divided into six fantastic modules, this Diploma in Art and Painting course utilises our innovative online learning platform to teach you everything you need to know, from choosing your brushes, materials and studio set up to the basic elements of light, shadow and shading, mixed media applications and perspective. This course also includes modules on marketing your work, allowing you to put together an effective portfolio and create flyers and business cards to grab people's attention and market yourself as an expert painter or artist. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Diploma in Art and Painting is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. Course Content Module-1 Painting 101 00:30:00 Understanding Paints 00:30:00 Choosing Your Brushes 00:30:00 Color Your World 00:30:00 Light Sources in Painting 00:30:00 What type of painter are you? 00:30:00 Module-2 Choosing A Subject 01:00:00 Setting Up Your Studio 00:30:00 Art Supply Resources 01:00:00 Clean Up Time 00:30:00 Free Art Lessons 00:30:00 Take Care of Your Creation 00:15:00 Module-3 Pay Attention to Detail 01:00:00 Enjoy Your Subject 01:00:00 Frequently Asked Questions 00:30:00 Art Schools 00:30:00 Museums of Fine Art 00:15:00 One Final Word 01:00:00 Module-4 INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Module-5 Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Module-6 Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 00:30:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Mock Exam Mock Exam- Diploma in Art and Painting 00:20:00 Final Exam Final Exam- Diploma in Art and Painting 00:20:00 Recommended Materials Workbook - Diploma in Art and Painting 1 week, 2 days Assignment Assignment - Diploma in Art and Painting 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This Residential Letting Course aims to provide learners with a solid understanding and insight into the field of property, focusing on the management side of residential lettings. With practical examples throughout the course, this Residential Letting Course will provide a great insight into your role. The Residential Letting Course covers all duties and responsibilities that a good Residential Letting Agent must uphold and follow. By the end of this Residential Letting Course, you'll be familiar with every UK regulation and protocol you'll need to succeed in this market. Enrol on our exclusive Residential Letting Course today to learn everything you need to know about being an excellent letting agent or running a successful letting agency. Learning Outcomes After completing this Residential Letting Bundle Course, the learner will be able to: Gain in-depth knowledge about letting agency. Know how to set up letting agency business. Gain a thorough understanding of marketing. Understand operating costs. Understand the legal requirement for letting agents. Know how to comply with the latest regulations and legislation. Understand the complete process of letting a property. Gain a solid understanding of the property management process. Understand client accounting procedures. Why Choose Residential Letting Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Residential Letting. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Residential Letting course. ***Courses are included in this Bundle Course Course 01: Residential Letting Course 02: Construction Project Management Course 03: Property Management Course 04: Level 1 Construction Cost Estimation ***Others Benefits of this Bundle Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Residential Letting course ] Detailed course curriculum of *** Residential Letting *** Module 1: Inside a Letting Agency What is a Letting Agency? A Brief History of Letting and Renting in Britain The Current Market and Future Trends The Role of a Letting Agent The Competition Module 2: From Where to Start? Assessing Your Suitability and Relevant Experience Gaining Relevant Experience and Qualifications Carrying Out Market Research Choosing an Area Choosing a Specific Location and Premises Assessing the Local Market Looking at the Competition Tips for Choosing a Franchisor Module 3: How to Set-Up Letting Agency Business The Business Plan and Financing the Business Choosing a Name Company Formation and Legal Issues Creating an Identity, Branding and Marketing Materials Systems and IT Services and How Much to Charge for Them Module 4: Marketing Marketing Overview Marketing Plan Who are the Customers? Where are the Customers? Where to Advertise on the Internet? Press Advertising Public Relations Networking Leaflets and Flyers To Let Boards Cold Calling Promotions and Special Offer Ideas Direct Mails Paper Directories Radio Vehicle Livery Pre-launch Marketing Marketing Budgets and Measuring Results Module 5: Operating Costs Budgeting and Controlling Costs Sales Targets Taxes Keeping Records Module 6: Legal Requirement for Letting Agents The Health Safety at Work etc Act 1976 The Accommodation Agencies Act 1953 The Trade Descriptions Act 1968 The Data Protection Act 1998 Money Laundering Regulations Act 2007 Module 7: Complying With the Latest Letting Regulations and Legislations Housing Acts Safety Regulations Tenancy Deposits Energy Performance Certificate (EPC) Houses in Multiple Occupation (HMO) Stamp Duty Land Tax Unfair Terms in Consumer Contracts Regulation 1999 (amended 2001) Safety Requirements for Rental Property Other Legislation Affecting Agents, Landlords and Tenants Module 8: The Process of Letting a Property Registering Landlord, Property and Tenants Detail Property Valuations and Appraisals Consents to Let the Property Advice on Presentation of the Property The Sales Pitch Information to Record Photographs Creating Eye-catching Adverts for Property Storing Key to the Property Service Agreements Property Details Form Verifying Ownership of the Property Registering Potential Tenant's Details Viewings Safety and Security Processing Applications Inventory and Schedule of Condition Tenancy Agreements and Types of Tenancy Executing the Tenancy Agreement Other Documents Check-In Process Post-Check-In Procedures Service Notice and Notice Periods Grounds for Possession Module 9: The Property Management Process Property Management Overview Rent Collection Dealing with Late Payments Property Inspections Maintenance and Repairs Qualifying Suitable Contractors Planning for Maintenance Work Major Works Paying Contractors Tenancy Renewals Rental Increases Checkout Process Claims for Dilapidations Returning the Deposits Dealing with Problem Tenants and Other Issues Module 10: Client Accounting Procedures Handling Client's Money Administration Fees Holding Fees and Deposits Rent Collection and Agencies Fee Deduction Contractor Payments Overseas Landlords Tax Payments --------------------------- ***Other Courses: --------------------------- ***Construction Project Management*** Course Curriculum Module 1: Construction Practices Module 2: Systematic Project Management Module 3: Project Estimating Module 4: Project Planning Module 5: Project Scheduling Concepts Module 6: Managing Time Module 7: Resource Management Module 8: Project Scheduling Applications Module 9: Project Cost System Module 10: Project Financial Management --------------------------- ***Property Management*** Course Curriculum Module 01: A Brief Overview Property Management Module 02: Functions of a Property Manager Module 03: Listing Marketing and Properties Module 04: The Leasing and Tenancy Agreement Module 05: UK Property Market Changes: an opportunity --------------------------- ***Level 1 Construction Cost Estimation*** Course Curriculum Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry --------------------------- Assessment Method After completing each module of the Residential Letting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Residential Letting course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Residential Letting course is appropriate for- Students Job Seekers Recent graduates Requirements There are no specific requirements for this Residential Letting course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Residential Letting course certification and skills can help you advance your career and gain expertise in a variety of fields, allowing you to apply for top jobs in related fields. Certificates Certificate of completion Digital certificate - Included
The Management and Leadership for Business Administration will help you initiate a course of action and take advantage of opportunities that arise within organizations. You will develop the necessary critical thinking and analytical skills to make any business a success. You will explore the nuances of strategic planning, leadership principles and practices, and performance management. The course will provide the concepts and tools to establish long-term visions and goals for an organization and to effectively manage daily routines in a dynamic work environment - regardless of the type of organization or the particular area of a business. This course will further develop your human resources consulting skills as you will work with real business clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Management and Leadership for Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Do you feel as though your hard efforts are giving minimum output? All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? This is course is perfect for you to enhance your ability in Management and Leadership. Simply starting a business and maintaining it over the course of time isn't enough anymore. Strategies needs to be involved to make your business successful. This course will show exactly how that is done. Business Management Strategy can be defined as the strategies undertaken to attain the most efficient business management for a corporation, medium-sized or small scale business. Business management strategy can be illustrated as a process of specifying a company's objectives, developing policies and plans to achieve these objectives and the allocation of resources in the direction of implementing the policies and attaining these objectives. Most importantly, business management strategy is a dynamic process which encompasses all the industries and businesses in which the company is involved in a framework akin to that of game theory. This course will also help you create a roadmap to your goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the managing objectives and benefits before committing significant resources. Move and inspire people to do their best work. That said, it is important that you have effective leaders in your workplace to empower and influence your people to achieve business and team goals. This course will help you implement a systematic process to manage changes to the project scope or objectives. So get started with this course right away. Course Highlights Diploma in Leadership and Strategic Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Leadership and Strategic Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Leadership and Strategic Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Leadership and Strategic Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Leadership and Strategic Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Managing Project Introduction FREE 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Business Planning and Analysis Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Business Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Extended Diploma in Strategic Business Management 00:30:00 Final Exam Final Exam- Extended Diploma in Strategic Business Management 00:30:00
Unveil the magic of the brushstroke and the charm of the pencil with our course, 'Art, Drawing and Painting'. Step into a realm where each line and hue unravels a story, guiding you from the fundamentals to the intricacies of artistry. From the dimensional world of perspective to the delicate play of shading and the precise art of measuring, this course is a canvas waiting for you. Whether you wish to capture the stillness of life, the essence of a face, or the grandeur of nature, we equip you with the tools to breathe life into your creations. Learning Outcomes Grasp the foundational concepts of perspective in art. Master the nuances of shading to provide depth and dimension to drawings. Learn precise measuring techniques for accurate artistic representation. Develop the ability to create detailed still life sketches. Acquire skills to draw portraits and nature-inspired illustrations. Why choose this Art, Drawing and Painting course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Art, Drawing and Painting Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Art, Drawing and Painting course for? Aspiring artists eager to refine their skills. Individuals passionate about creative expression. Art educators seeking to broaden their teaching methodologies. Anyone intrigued by the world of drawing and painting. Hobbyists wanting to venture deeper into artistic pursuits. Career path Art Teacher - £23,000 - £40,000 Portrait Artist - £20,000 - £50,000 (depending on commissions) Illustrator - £22,000 - £35,000 Fine Artist - £18,000 - £60,000 (based on exhibitions and sales) Gallery Curator - £25,000 - £45,000 Art Director - £35,000 - £70,000 Prerequisites This Art, Drawing and Painting does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Art, Drawing and Painting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Art, Drawing and Painting - Updated Version Introduction Introduction 00:03:00 Materials 00:08:00 Perspective What is a Horizone Line 00:11:00 One Point Perspective of a Cube 00:10:00 Two Point Perspective of a Cube 00:12:00 Perspective of a Cylinder 00:17:00 How to draw a Perfect Sphere 00:09:00 Shading Shading a Sphere 00:22:00 Shading a Cylinder 00:19:00 Shading a Cube 00:13:00 Measuring How to Measure 00:07:00 Still Life Drawing Compostion and placement 00:09:00 Finding the perspective and drawing the box 00:18:00 Constructing the Cup 00:22:00 Drawing the Drapes 00:05:00 Shading - Part 1 00:14:00 Shading - Part 2 00:19:00 Shading - Part 3 00:22:00 Drawing a Portrait Drawing a Face - Part 1. Construction 00:21:00 Drawing a Face - Part 2. Refining the features 00:10:00 Drawing a Face - Part 3. Shading 00:18:00 Drawing a Face - Part 4. Final touches 00:12:00 Drawing a Tree Drawing a Tree 00:16:00 Art, Drawing and Painting - Old Version Module-1 Painting 101 00:30:00 Understanding Paints 00:30:00 Choosing Your Brushes 00:30:00 Color Your World 00:30:00 Light Sources in Painting 00:30:00 What type of painter are you? 00:30:00 Module-2 Choosing A Subject 01:00:00 Setting Up Your Studio 00:30:00 Art Supply Resources 01:00:00 Clean Up Time 00:30:00 Free Art Lessons 01:00:00 Take Care of Your Creation 00:15:00 Module-3 Pay Attention to Detail 01:00:00 Enjoy Your Subject 01:00:00 Frequently Asked Questions 00:30:00 Art Schools 00:30:00 Museums of Fine Art 00:15:00 One Final Word 01:00:00 Module-4 INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Module-5 Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Module-6 Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 01:00:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Assignment Assignment - Art, Drawing and Painting 00:00:00
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
Description: If you like practical work and enjoy being artistic, this could be a perfect course for you. This practical course will equip you with the specialist techniques in painting and decorating. This introductory course is the first step to a career as a successful painter and decorator. You will learn about paint systems, application techniques, applying foundation and plain papers and decorative finishes. Painting and decorating has fantastic job prospects and could provide you with a career for life. Painters and decorators use a range of coverings to enhance and protect surfaces. These surfaces could include plaster, metal and wood. Painters and decorators work on a variety of jobs which require a different set of skills and techniques. Who is the course for? Artists or painters who want home paintings as a business. People who have an interest in professional painting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Art and Painting is a useful qualification to possess, and would be beneficial for the following careers: Visual Artists Portrait Specialist Sketch Artists Logo Designers Module-1 Painting 101 00:30:00 Understanding Paints 00:30:00 Choosing Your Brushes 00:30:00 Color Your World 00:30:00 Light Sources in Painting 00:30:00 What type of painter are you? 00:30:00 Module-2 Choosing A Subject 01:00:00 Setting Up Your Studio 00:30:00 Art Supply Resources 01:00:00 Clean Up Time 00:30:00 Free Art Lessons 01:00:00 Take Care of Your Creation 00:15:00 Module-3 Pay Attention to Detail 01:00:00 Enjoy Your Subject 01:00:00 Frequently Asked Questions 00:30:00 Art Schools 00:30:00 Museums of Fine Art 00:15:00 One Final Word 01:00:00 Module-4 INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Module-5 Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Module-6 Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 01:00:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Module-7 Safety Tips for Painting 00:15:00 Interior Painting 00:15:00 Painting your Interiors 00:15:00 Walls and Ceilings 00:15:00 Windows and Doors 00:15:00 Wallpapering 00:15:00 Applying Wallpaper 00:15:00 Exterior Painting 00:15:00 Product Selection 00:15:00 Application Tips & Techniques 00:15:00 Module-8 Priming & Staining 00:30:00 Working over a ground color 00:30:00 Building Up: Oil & Acrylic 00:30:00 Surface Mixing 00:30:00 Corrections 00:30:00 Brushwork 00:30:00 Module-9 HOW TO REARRANGE A ROOM 02:00:00 HOW TO ANALYZE A ROOM AS PROFESSIONALS DO BEFORE YOU 01:00:00 HOW TO CREATE A ROOM 02:00:00 HOW TO DETERMINE CHARACTERS OF HANGINGS AND FURNITURES-COVERING FOR A GIVEN ROOM 01:00:00 CANDLESTICKS, LAMPS, FIXTURES FOR GAS AND ELECTRICITY, AND SHADES 01:00:00 WINDOW SHADES AND AWNINGS 00:30:00 TREATMENT OF PICTURES AND PICTURE FRAMES 01:00:00 TREATMENT OF PIANO CASES 00:15:00 TREATMENT OF DINING-ROOM BUFFETS AND DRESSING-TABLES 00:15:00 TREATMENT OF WORK TABLES, BIRD CAGES, DOG BASKETS AND FISH GLOBES 00:30:00 TREATMENT OF FIREPLACES 00:30:00 TREATMENT OF BATHROOMS 01:00:00 PERIOD ROOMS 01:00:00 PERIODS IN FURNITURE 01:00:00 CONTINUATION OF PERIODS IN FURNITURE 01:00:00 THE GOTHIC PERIOD 00:30:00 THE RENAISSANCE 01:00:00 FRENCH FURNITURE 01:00:00 THE PERIODS OF THE THREE LOUIS 01:00:00 THE MAHOGANY PERIOD 02:00:00 THE COLONIAL PERIOD 00:30:00 THE REVIVAL OF DIRECTOIRE AND EMPIRE FURNITURE 00:30:00 THE VICTORIAN PERIOD 00:30:00 PAINTED FURNITURE 00:30:00 TREATMENT OF AN INEXPENSIVE BEDROOM 01:00:00 TREATMENT OF A GUEST ROOM (Where economy is not an item of importance) 01:00:00 A MODERN HOUSE IN WHICH GENUINE JACOBEAN FURNITURE IS APPROPRIATELY SET 00:30:00 UNCONVENTIONAL BREAKFAST-ROOMS AND SPORTS BALCONIES 01:00:00 SUN-ROOMS 01:00:00 TREATMENT OF A WOMAN'S DRESSING-ROOM 00:30:00 THE TREATMENT OF CLOSETS 00:30:00 TREATMENT OF A NARROW HALL 00:15:00 TREATMENT OF A VERY SHADED LIVING-ROOM 00:15:00 SERVANTS' ROOMS 00:15:00 THE BABY'S ROOMS: THE DAY ROOM, THE NIGHT ROOM 01:00:00 ROOMS FOR THE ELDERLY 01:00:00 A YOUNG GIRL'S ROOM 01:00:00 THE YOUNG BOY'S ROOM 00:30:00 TABLE DECORATION 01:00:00 WHAT TO AVOID IN INTERIOR DECORATION: RULES FOR BEGINNERS 01:00:00 FADS IN COLLECTING 01:00:00 WEDGWOOD POTTERY; OLD AND MODERN 01:00:00 ITALIAN POTTERY 00:15:00 VENETIAN GLASS, OLD AND MODERN 00:30:00 CONCLUSION 00:15:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00