14920 Courses

Duration 3 Days 18 CPD hours This course is intended for This course is primarily designed for students who want to gain the skills necessary to use VBA to automate tasks in Excel such as collecting data from external sources, cleaning, and manipulating data. The target student may also want to learn how to create custom worksheet functions to streamline worksheet formulas and make complex worksheets easier to support, maintain, and understand. Overview In this course, you will develop and deploy VBA modules to solve business problems. You will: Identify general components of VBA and their appropriate use in solving business solutions. Record VBA macros to automate repetitive tasks. Use reference tools built into Excel to get help on VBA programming language and objects used in the Excel VBA environment. Write VBA code to create a custom worksheet function. Eliminate, avoid, or handle errors in VBA code, and optimize its performance. Control how and when macros run. Develop UserForm objects to create custom dialog boxes and windows. Use VBA to read and write data from local files and cloud services. Use VBA to clean and transform data. Run programs and commands outside of Excel and share VBA projects with other users VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft© Excel© and other applications in the Microsoft© Office application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks involving the collection, processing, analysis, and visualization of data. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks, show you how to work with data across different applications, and how to package the macros and functions you create so you can back them up, move them to other computers, and share them with other users Prerequisites To ensure your success in this course, you should be an experienced Excel user who is comfortable creating and working with Excel workbooks, including tasks such as entering worksheet formulas, using absolute and relative addressing, formatting cells, and creating pivot tables and charts. This level of skill could be acquired by taking the Microsoft Excel for Office 365? (Desktop or Online) courses, Parts 1, 2, and 3 1 - Using VBA to Solve Business Problems Topic A: Use Macros to Automate Tasks in Excel Topic B: Identify Components of Macro-Enabled Workbooks Topic C: Configure the Excel VBA Environment 2 - Automating Repetitive Tasks Topic A: Use the Macro Recorder to Create a VBA Macro Topic B: Record a Macro with Relative Addressing Topic C: Delete Macros and Modules Topic D: Identify Strategies for Using the Macro Recorder 3 - Getting Help on VBA Topic A: Use VBA Help Topic B: Use the Object Browser to Discover Objects You Can Use in VBA Topic C: Use the Immediate Window to Explore Object Properties and Methods 4 - Creating Custom Worksheet Functions Topic A: Create a Custom Function Topic B: Make Decisions in Code Topic C: Work with Variables Topic D: Perform Repetitive Tasks 5 - Improving Your VBA Code Topic A: Debug VBA Errors Topic B: Deal with Errors Topic C: Improve Macro Performance 6 - Controlling How and When Macros Run Topic A: Prompt the User for Information Topic B: Configure Macros to Run Automatically 7 - Developing Custom Forms Topic A: Display a Custom Dialog Box Topic B: Program Form Events 8 - Using VBA to Work with Files Topic A: Use VBA to Get File and Directory Structure Topic B: Use VBA to Read Text Files Topic C: Use VBA to Write Text Files 9 - Using VBA to Clean and Transform Data Topic A: Automate Power Query Topic B: Transform Data Using VBA and Workbook Functions Topic C: Use Regular Expressions Topic D: Manage Errors in Data 10 - Extending the Programming Environment Beyond the Workbook Topic A: Run Other Programs and Commands Topic B: Share Your VBA Projects

*** 24 Hour Limited Time Flash Sale *** Estate Management, Investment and Property Development Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK property market is a powerhouse, contributing significantly to the economy. Did you know that in 2023, the residential property market alone was valued at over £7 trillion? If you're interested in a career in this dynamic and ever-evolving sector, this comprehensive bundle is your perfect starting point. Whether you're drawn to the fast-paced world of property sales or the strategic side of development and investment, this course combination equips you with the necessary skills and knowledge to thrive. This Estate Management, Investment and Property Development Bundle provides a well-rounded education in all aspects of the property sector. You'll gain a thorough understanding of estate management principles, from social housing and tenant management to property law and taxation. Additionally, the bundle delves into the world of property development, teaching you the intricacies of the development process and how to identify and capitalise on investment opportunities. Furthermore, you'll gain practical skills in property marketing and residential property sales, equipping you to effectively sell properties and connect with potential buyers. Key Features of the Estate Management, Investment and Property Development Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Estate Management, Investment and Property Development bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Real Estate Agents Training QLS Course 02: Property Development Diploma QLS Course 03: Real Estate Investor Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Social Housing and Tenant Management Course 02: Property Law & Taxation Course 03: Property Marketing Course 04: Residential Property Sales Course 05: Mortgage Advisor In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Estate Management, Investment and Property Development courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Embrace the future of real estate with the Estate Management, Investment and Property Development Bundle - your ticket to success. Enrol today and empower yourself with the knowledge that will set you apart in a rapidly evolving industry. Let your journey to excellence begin now! Learning Outcomes of Estate Management, Investment and Property Development Master estate management principles and property maintenance practices. Develop expertise in property development, project management, and investment strategies. Understand real estate investment principles and portfolio management techniques. Gain insights into social housing, tenant management, and property law. Learn effective property marketing and residential sales strategies. Explore mortgage advisory services and taxation for real estate professionals. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Estate Management Get a free student ID card with Estate Management Training program (£10 postal charge will be applicable for international delivery) The Estate Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Estate Management course materials The Estate Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Real Estate Agents Training Introduction To The Course The History, Job Role And Requirements Of Estate Agents The Types And Classification Of Estate Agents How To Be A Successful Estate Agent How To List Properties Handling The Valuation Process Negotiation Strategies And Skills All About Selling Properties All About Letting Properties Digital Marketing For Estate Agents Key Legislation QLS Course 02: Property Development Diploma Module 01: Introduction To Property Development Module 02: Different Types Of Property Module 03: Property Research Module 04: Property And The Law Module 05: Different Methods Of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property QLS Course 03: Real Estate Investor Training Module 01 - Property Development Module 02 - Different Types of Property Module 03 - Land Law Principles- Rights and Interests Module 04 - Ownership, Co-ownership and Possession of the Property Module 05 - Lease Bailment, License, Mortgage and Insurance Related Law Module 06 - Real Estate Investment Module 07 - Strategies for a Real Estate Investor Module 08 - Marketing Your Property Module 09 - Introduction to Property Management Module 10 - The Property Management Process Module 11 - The Role and Responsibilities of a Property Manager Module 12 - Listing Properties and Marketing =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Courses: Previously it was £357) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Estate agents Property investors Landlords Mortgage advisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Estate manager Property developer Real estate investor Property lawyer Letting agent Mortgage broker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Advanced Property Development Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Basic Real Estate Agents Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Real Estate Investor at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 550 CPD Points > Lifetime Access

ICA Specialist Certificate in Corporate Governance - Course Overview Corporate governance is a key driver in delivering the right outcomes for organisations and helping them to meet corporate objectives. Regulators view effective corporate governance mechanisms as good indicators of a firm's culture of compliance because good governance is likely to indicate good internal culture. This online course will help you: get to grips with the purpose, key success factors and risks associated with governance understand the impact of good governance on the success of organisational strategies assess and design frameworks that serve your firm's objectives and improve performance evaluate the impact of the digital revolution on governance and future developments ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. Upon successful completion of this course, students will be awarded the ICA Certificate in Corporate Governance and will be entitled to use the designation -Spec.Cert(CorpGov) The function and purpose of the organisation The governance of regulated enterprise and the purpose of the Board of Directors The importance, impact and opportunity of organisational culture Conflict management in the organisation Organisational structure, hierarchy and policy frameworks Communication strategy Internal control and influence power Broad-base governance - beyond the balance sheet The digital revolution and its influence on governance Governance - a never ending story

The NCCH Convention 2025 – Elevate Your Hypnotherapy Practice! Date: Saturday, November 8th & Sunday, November 9th 📍 Location: Crown Hotel, Harrogate – Bronte Room 🎟 Admission: FREE for Students and Trance Tribe Members Join us for the Northern College of Clinical Hypnotherapy Convention, a dynamic two-day event designed to enhance your skills, expand your network, and inspire your practice. Featuring expert-led workshops, hands-on learning, and guest speakers, this is the perfect opportunity to deepen your knowledge and connect with like-minded professionals. 🔹 Convention Highlights ✅ Live demonstrations of hypnotic inductions, deepening techniques, and ideomotor signaling ✅ Practical workshops on Parts Therapy, Compassionate Inquiry, and experiential learning ✅ Guest speakers covering hypnotherapy business strategies and audio production for hypnotherapists ✅ Hands-on training to refine your techniques and boost client engagement ✅ Networking opportunities with fellow hypnotherapists, trainers, and industry experts Note: All sessions include refreshments. Attendees are encouraged to bring business cards for networking opportunities. The Northern College of Clinical Hypnotherapy Convention Schedule. Saturday, November 8th 10:00 AM - 10:30 AM Registration & Welcome Check-in and networking with fellow attendees. Refreshments available. 10:30 AM - 11:30 AM Session 1: Hypnotic Inductions Explore various hypnotic induction and rapid induction techniques to enhance client engagement. 11:30 AM - 12:30 PM Session 2: Deepening Techniques Learn effective methods to deepen the hypnotic state for optimal results. 12:30 PM - 1:30 PM Lunch Break Enjoy refreshments and network with other practitioners. 1:30 PM - 2:30 PM Session 3: Ideo-Motor Signaling and EAM demo with Nicola Barragry. Discover the art of ideomotor signalling for subconscious communication. 2:30 PM - 3:30 PM Guest Speaker: Zoe from Build It Brilliant Topic: Hypno Business Strategy Masterclass Gain insights on building a successful hypnotherapy practice. 3:30 PM - 4:00 PM Q&A Session with Zoe Open floor for questions and discussion with the guest speaker. The Northern College of Clinical Hypnotherapy Convention Schedule Sunday, November 9th 10:00 AM - 10:30 AM Welcome Back & Refreshments Gather for the second day of learning and networking. 10:30 AM - 11:30 AM Session 1: Advanced Techniques - Compasionate enquiry & Parts Therapy Delve into parts therapy and its application in hypnotherapy. 11:30 AM - 12:30 PM Session 2: Practical Application of Compassionate Inquiry and Parts Therapy Hands-on practice in small groups to implement techniques learned. 12:30 PM - 1:30 PM Lunch Break Refreshments provided; continue networking. 1:30 PM - 2:30 PM Session 3: Experiential Learning Engage in experiential exercises to deepen understanding of advanced techniques. 2:30 PM - 3:30 PM Guest Speaker: Unlock your audio potential with a special session featuring hypnotherapist trainer and audio expert Louise Frank! Learn the basics of Audacity, from setup and interface navigation to capturing high-quality audio and editing techniques, take your audio skills to the next level with 3:30 PM - 4:00 PM Closing Remarks & Networking Opportunity Wrap up the convention with final thoughts and a chance to connect with peers.

Getting Started The CMI Level 7 Extended Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Extended Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This extensive course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning and progress to Chartered Management Consultant (ChMC). Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 18 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Progress to Chartered Management Consultant (ChMC) Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Upon successful completion of their qualification, learners may wish to further their ongoing personal and professional development by accessing other CMI qualifications, such as the CMI Level 7 Qualifications in Strategic Management and Leadership Practice. Learners may, also, wish to progress onto the Chartered Management Consultant (ChMC) Award. Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. You can progress to the Chartered Management Consultant (ChMC) Award, the ultimate professional accolade for professional consultants, after completing the CMI Level 7 Extended Diploma in Professional Consulting. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Professional Consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in Professional Consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of Professional Consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading Innovation and Change through Professional Consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and Professional Development for Professional Consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering Client requirements through Professional Consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Gain valuable insights into LNG shipping economics and freight cost calculations with EnergyEdge's engaging classroom training course.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Ignite your career in the construction industry and open the gates to success with our exclusive Building Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle. This power-packed trio of courses is your ticket to unlocking a world of opportunities. With three QLS-endorsed certifications at your fingertips and hardcopy certificates to showcase your expertise, you'll be on the fast track to professional advancement. Learn how surveying measurements are done and budgets are estimated and start your career as a quantity surveyor in the UK building industry. From tendering important contracts to pricing and bill preparation, master all the tricks of the profession with the help of our experts from this industry. Is this Premium Quantity Surveying course really worth £350? Take a look at the goodies you will be offered- Get 3 FREE QLS Certificate & CPDQS accredited certificate worth of (£129+£10)x3 = £417 This course is also offering a 'Job Seeker' bundle consisting of 10 courses worth £200 to increase your employability Get Nominated for a Live webinar; 1 out of every 10 students would get this chance by a Rafflel Draw worth £299 Full tutor support is available Get 24/7 help or advice from our email and live online community Profile-building consultation for job sites and resume support Unlimited retake exams Free entry to job seekers forum Find a report of current job openings for the relevant course Learn at your ease - anytime, from anywhere Job Seeker's Special Bundle Worth £200 Our Special Course is also offering an exclusive bundle to enhance your potential in the job market. This bundle includes important and effective courses such as: Course 01: Job Search Skills Course 02: CV Writing and Job Searching Course 03: Proofreading & Copy Editing Course (Level 4 Diploma) Course 04: Effective Methods of Public Speaking and Presentation Skill Course 05: Recovering from a Job Loss in Technology Course Course 06: Workplace Professionalism Course 07: Microsoft Office Course 08: Confidence Building & Assertiveness Course 09: Critical Thinking in The Workplace Course 10: Time Management Skills You Will Gain: By the end of this Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle, you will be able to - Quantity surveying principles, techniques, and measurement methods Be able to perform and record accurate measurements Understand how to execute efficient cost management Learn how to accurately estimate project costs Factors influencing cost estimation and effective cost management Get skilled in the acts of procurement and bill charging Master the ability to assess potential risks and act accordingly Construction Industry Scheme (CIS) coverage, registration, verification, and record-keeping The Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle is QLS-endorsed and CPD accredited. You can take the at your own pace - anytime, from anywhere. Enroll in the Building Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle today and unleash your potential. Gain the expertise, recognition, and hardcopy certificates that will take your career to soaring heights. Your future in the construction industry starts here. By the time you complete this Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle, you'll have sharpened the skills and As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have crafted this training to empower you to learn all at once with accuracy. QLS Course 1- Quantity Surveying: An introduction to quantity surveying principles Development of the quantity surveying profession Quantity surveying measurement techniques Cost management strategies Pricing and operational estimation Contract management and tendering processes Procurement and bill preparation Predicting potential risks and implementing management strategies Regulation and control in quantity surveying Report writing skills development QLS Course 2- Building Quantity Surveying: Building law principles Building procurement and contract administration Building technology insights Cost estimation techniques Factors influencing cost estimation Effective cost management strategies Management of materials for construction Building pathology understanding Building adaptation considerations Report writing skills development Legal aspects of building surveying QLS Course 3- Construction Industry Scheme (CIS): Overview of the Construction Industry Scheme (CIS) Coverage and scope of the scheme Contractor registration process for CIS Verification procedures within the scheme CIS returns and reporting requirements Record-keeping and CIS certificate management Penalties associated with CIS non-compliance Miscellaneous information related to the CIS Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Quantity Surveying course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their skills and knowledge in quantity surveying and construction industry schemes. Individuals interested in pursuing a career as a quantity surveyor or building surveyor within the construction sector. Students or graduates looking to specialise in quantity surveying or gain a comprehensive understanding of the construction industry. Construction professionals aiming to expand their expertise and stay updated with the latest regulations and practices. Requirements Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle has no formal entry criteria, and everyone is welcome to enrol! Career path Career Path of Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle: Quantity Surveyor: £30,000 - £60,000 per year Building Surveyor: £25,000 - £50,000 per year Construction Estimator: £25,000 - £45,000 per year Contract Administrator: £25,000 - £40,000 per year Procurement Manager: £30,000 - £60,000 per year Construction Compliance Officer: £25,000 - £45,000 per year Certificates Certificate Accredited by CPDQS Digital certificate - Included