[Updated 2024] Special Sales Discount: Get 2 Free Courses with Certificate Course 01: Safeguarding Vulnerable Adult Course 02: Youth Work Diploma Level 3 The Safeguarding Children Level 3 Designated Lead DSL Course is designed to provide those who work with children with practical knowledge and skills to protect their welfare and take action in the case of a safeguarding emergency. This Safeguarding Children Level 3 Designated Lead DSL Training Course explores the challenges of safeguarding, legal responsibilities, safeguarding laws, policies and legislation, as well as the impact of abuse in detail. Through this expert Safeguarding Children Level 3 Designated Lead DSL Training program, you'll deepen your understanding of what actions constitute child abuse and neglect, with step-by-step guidance on how to identify abuse and report your safeguarding concerns. You'll also gain in-depth knowledge of child development, taking a look at the domestic, social and emotional factors that impact development. Learning Outcomes of The Safeguarding Children Level 3 Designated Lead DSL Course By the end of the Safeguarding Children course, learners will be able to: Demonstrate excellent understanding of the Child Protection System in England Understand the key principles of the Children Act 1989, Children Act 2003, and other key legislation Identify the stages of social and emotional development in children Discuss the different types of abuse, as well as who is at risk, and why Recognise the signs of abuse and know how to provide safeguarding and support to an abused child Explain the impact of neglect, domestic abuse, physical abuse and sexual abuse List the factors that may increase risk, and assess if a child is at risk of harm Respond to disclosure and take appropriate action, to fulfill their duty of care Key Topics Covered: Laws and Guidance of Safeguarding Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do After Referral Key Features Accredited by CPD Instant e-certificate Fully online, interactive Safeguarding Children Level 3 Designated Lead DSL course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Safeguarding Children Level 3 Designated Lead DSL course to excel! We've taken this comprehensive professional diploma in Safeguarding Children Level 3 Designated Lead DSL Level 3 and break it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. Curriculum of Safeguarding Children Level 3 Designated Lead DSL course Module 01: Laws and Guidance In Safeguarding Children module one, we will explore key laws and legislation surrounding child abuse and neglect, taking an in-depth look at the Child Protection System in England. It also covers what to do if you suspect a child is being abused. Module 02: Social and Emotional Development In Safeguarding Children module two, we will learn about the general stages of social development, emotional development, attachment and bonding in children. We will take a look at family and outside factors that affect development, as well as the key principles for supporting development. Module 03: Personality and Intellectual Development of Children In Safeguarding Children DSL module three, we will broaden our understanding of brain development and personality development, exploring different ages in childhood. We will learn from a psychoanalytical point of view, familiarising with the common types of personalities of children. Module 04: Child Abuse In Designated Safeguarding Lead DLS module four, we will learn the definition of child abuse, taking a look at who is at risk and why. It also goes into great detail about the different types of abuse, including neglect, bullying and child trafficking. Module 05: Sexual Abuse We will explore various forms of sexual abuse, from child sexual exploitation to sexual abuse online in this Safeguarding Children Level 3 Course. It discusses the signs and impact of sexual abuse, common patterns of abuse, and how to provide support to an abused child. Module 06: The Impact of Domestic Violence and Abuse on Children In module six, we will learn about the types of domestic violence, as well as who is at risk of domestic violence and why. It also covers your legal responsibilities when working with abused children. Module 07: Risks and Risk Assessment In Safeguarding Children Level 3 Designated Lead DSL module seven, we will explore the factors that may increase the risk of abuse, with guidance on how to conduct a single assessment and identify if a child is at risk or not. Module 08: Responding to Disclosure and Reporting In module eight, we will deepen our understanding of fulfilling 'duty of care' and our legal requirements when working with children. It explores how to take action if a child discloses and why children often don't disclose. Module 09: Things to Do after Referral In this final Safeguarding Children Level 3 Designated Lead DSL module, we will learn about the referral process and what happens after a referral. It also explores what to do if you disagree with social care's decision, as well as child protection planning. This course is ideal for those who work with children such as teachers and social workers. Accreditation All of our courses are fully accredited, including this Safeguarding Children Level 3 Designated Lead DSL course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Safeguarding Children Level 3 Designated Lead DSL course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safeguarding Children Level 3 Designated Lead DSL Course is suitable for anyone who works with or cares for children, including the following professions: Child Social Work Higher Education Establishments Academies Childminding Paediatric Nursing Primary and Secondary Schools SEN schools Early Years Establishments Adventure Centres Sports Teams Leisure centres Care Homes Clinics Health Centres Requirements No prior degree or experience is required to enrol in this course. Career path Enhance your knowledge and explore opportunities such as; Community Safeguarding Support Worker Direct Support Worker Family Support Worker Health Care Assistant Safeguarding Officer Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included
Enrol in our online course and discover how you can unlock your potential and achieve your dreams. According to the Nursing and Midwifery Council (NMC), there are approximately 690,000 registered nurses and midwives in the UK. This number is expected to increase in the coming years as the demand for healthcare services continues to grow. With the Adult Nursing course, you can become a part of this growing industry and make a real difference in people's lives. Our comprehensive modules will provide you with the knowledge and skills necessary to be successful in this fast-paced industry. Adult Nursing & Healthcare course cover topics such as hygiene, infection control, adult care in different life stages, the understanding immune system in nursing, medication administration and more. In addition, with our online learning platform, you can quickly learn at your own pace from any computer or device at any time. When you enrol in the Adult Nursing & Healthcare course today, you will discover an array of tools and resources to help make sure that concepts stick. It's never been easier or faster to gain essential skills necessary for success as a nurse without ever having to step into a classroom! Enrol now for Adult Nursing & Healthcare training before time runs out! Don't miss out on this fantastic opportunity - become the best nurse possible today with us! Learning Outcome: Understand how to effectively communicate with adult patients and provide comfort. Learn about the various requirements that patients of advanced age require. Learn how to perform essential infection control. Adult patients must be able to practise rest and sleep management. Acquire a thorough understanding of patients' nutritional and fluid needs. Demonstrate your ability to perform essential medical procedures such as oxygenation and the like. Why People Love This course From One Education Certificate on successful completion of this course 24/7 access to the course for 12 months Study at your own pace Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results How Will CPD Accredited Value You? CPD accreditation ensures that the training programme or course you have completed has been independently reviewed and meets rigorous quality standards. By achieving CPD accredited certificates, you can enhance your career prospects, build your professional reputation, and stay competitive in today's job market. Module Attributes: The course has been meticulously designed to deliver maximum information in minimum time. This approach enables learners to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios. Course Curriculum Of The Adult Nursing, Health & Social Care Training Here is a detailed course curriculum breakdown of Adult Nursing, Health & Social Care Training: **Adult Nursing Training** Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 1 Module 04: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 2 Module 05: Effective Communication Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation **Health and Social Care Level 3 Certification Course** Module 01: Introduction to Health and Social Care Module 02: Nication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07:Safeguarding Vulnerable Individuals Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for - Individuals interested in pursuing a career in adult nursing Healthcare assistants looking to develop their knowledge and skills Individuals seeking to work in a healthcare setting as a support worker Nurses seeking to refresh or update their knowledge and skills Individuals seeking to enhance their understanding of nursing practice Individuals interested in pursuing further education in nursing. Method of Assessment To assess your learning of this Adult Nursing, Health & Social Care Training, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for certificates. After passing the exam, you will be able to apply for a certificate. N.B: This course only gives you the theoretical knowledge that you need to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. To obtain a professional qualification, you can enrol the following courses: Level 3 Diploma in Adult Care (RQF) Level 2 Certificate in Preparing to work in Adult Social Care (RQF) Level 2 Certificate in Principles of Safeguarding and Dignity in Adult Care (RQF) Level 2 Diploma in Health and Social Care (Adults) for England (RQF) Level 3 Certificate in Preparing to work in Adult Social Care (RQF) Level 4 Certificate in Principle of Leadership and Management for Adult Care (RQF) Level 5 Certificate in Leadership and Management for Adult Care (RQF) Requirements Learners who wish to enrol in the course must meet the following requirements: Basic knowledge of information and communication technologies is required for online or digital platform learning. Stable Internet or data connection in your learning devices. Career path This course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our course now and get started on the journey of taking your career to the next level and explore jobs such as- Healthcare Assistant - £19,000 Registered Nurse - £26,000-£36,000 Care Home Manager - £28,000-£45,000 Community Nurse - £28,000-£38,000 District Nurse - £30,000-£38,000
Overview of Diploma in Supply Chain, Purchasing and Procurement Join our Diploma in Supply Chain, Purchasing and Procurement course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Diploma in Supply Chain, Purchasing and Procurement course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Diploma in Supply Chain, Purchasing and Procurement course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Diploma in Supply Chain, Purchasing and Procurement Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Supply Chain, Purchasing and Procurement. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Supply Chain, Purchasing and Procurement course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in Supply Chain, Purchasing and Procurement is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Supply Chain, Purchasing and Procurement course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Supply Chain, Purchasing and Procurement Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Diploma in Supply Chain, Purchasing and Procurement Module 01 : Why Supply Chain Management 00:00:00 Module 02 : Three Levels of Supply Chain Management 00:08:00 Module 03 : Five Stages of Supply Chain Management 00:09:00 Module 04 : The Flows of Supply Chain Management 00:00:00 Module 05 : Supply Chain Groups 00:07:00 Module 06 : Tracking and Monitoring 00:09:00 Module 07 : Role of Procurement in an Organisation 00:23:00 Module 08 : The Purchasing Cycle 00:14:00 Module 09 : Purchasing Toolkits 00:32:00 Module 10 : Quality Management 00:40:00 Module 11 : Supplier Relationship Management 00:22:00 Module 12 : Category Management 00:31:00 Module 13 : Inventory Management 00:24:00 Module 14 : E-Procurement 00:23:00
Overview This Marketing Principles course will unlock your full potential and will show you how to excel in a career in Marketing Principles. So upskill now and reach your full potential. Everything you need to get started in Marketing Principles is available in this course. Learning and progressing are the hallmarks of personal development. This Marketing Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This Marketing Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Marketing Principles skills to help you advance your career. Acquire a comprehensive understanding of various Marketing Principles topics and tips from industry experts. Learn in-demand Marketing Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This Marketing Principles course covers everything you must know to stand against the tough competition in the Marketing Principles field. The future is truly yours to seize with this Marketing Principles. Enrol today and complete the course to achieve a Marketing Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Marketing Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Marketing Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Marketing Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Marketing Principles is suitable for anyone aspiring to start a career in Marketing Principles; even if you are new to this and have no prior knowledge on Marketing Principles, this course is going to be very easy for you to understand. And if you are already working in the Marketing Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Marketing Principles course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Marketing Principles course has no prerequisite. You don't need any educational qualification or experience to enrol in the Marketing Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Marketing Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Marketing and the Firm Marketing and the Firm 00:01:00 Marketing Orientation and Context 00:01:00 Creating Value and Competitive Advantage #1 00:01:00 Creating Value and Competitive Advantage #2 00:01:00 Marketing Definition 00:01:00 Marketing Exchange 00:01:00 Marketing Interactions #1 00:01:00 Marketing Interactions #2 00:02:00 BCG's Advantage Matrix Model 00:01:00 Section 02: Situational Marketing Analysis External Environment - Analysis #1 00:01:00 External Environment - Analysis #2 00:01:00 External Environment - Analysis #3 00:01:00 External Forces Facing Marketing 00:01:00 Demographic Shift 00:01:00 Demographic Changes 00:02:00 Stakeholder Mapping #1 00:01:00 Stakeholder Mapping #2 00:01:00 Section 03: Microenvironments - Industry and Market Microenvironments - Industry and Market 00:01:00 Difference between an Industry and a Sector 00:02:00 Common Mistakes #1 00:02:00 Common Mistakes #2 00:01:00 Market Analysis #1 00:01:00 Market Analysis #2 00:01:00 Internal Firm Analysis and Environment Analysis 00:02:00 Enterprise Value Chain Analysis #1 00:01:00 Enterprise Value Chain Analysis #2 00:01:00 Enterprise Value Chain Analysis #3 00:01:00 Porter's Value Chain 00:01:00 Elements in Porter's Value Chain #1 00:01:00 Elements in Porter's Value Chain #2 00:01:00 SWOT - Gap Analysis 00:02:00 TOWS and Building Conversion Strategies 00:01:00 Section 04: Formulating a Marketing Plan - Building Components Formulating a Marketing Plan - Building Components #1 00:01:00 Formulating a Marketing Plan - Building Components #2 00:02:00 Formulating a Marketing Plan - Building Components #3 00:01:00 Product Life Cycle and Building a Product Strategy 00:01:00 Segmentation and Targeting- Geography, Consumer Behaviour and Cultures 00:01:00 Positioning Your Market Offering 00:01:00 Pricing Your Product for the Market 00:01:00 Channels and Distribution 00:01:00 Promotion and Brand Advertising 00:01:00 Business Development and Customer Relationship Marketing (CRM) 00:01:00 Hard-selling 00:01:00 Sales Funnel 00:01:00 Stages in the Sales Funnel 00:02:00 Section 05: Executing the Marketing Plan Action Planning, Roles and Responsibilities 00:01:00 Metrics and Measures 00:02:00 Marketing and Information Technology 00:01:00 Marketing Information (MIS) Systems: Sorting Data and Reporting 00:02:00 Marketing and Information Technology 00:01:00 The Marketing Profession and Building the Marketing Team 00:01:00
Explore the intricacies of counseling children and adolescents with our specialized course. Gain insights and practical skills to address the unique challenges and developmental stages of young clients. Enroll now to deepen your understanding and make a positive impact on the mental health and well-being of children and adolescents.
A property developer is a professional in the sector of real estate development. To become a property developer, you are required to have a good knowledge of the local real estate market and a good head for figures. In this Property Developer Training Level 2 Certificate course, you'll discover how to get finance as a property developer along with starting a project on a fixed budget, find correct development sites and suitable land to develop on. To sum up, this course will set you on your path to the property developing field to succeed. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Property Developer Training Level 2 Certificate has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Property Developer Training Level 2 Certificate is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000 The sky really is the limit. Course Curriculum Property Developer Background 00:30:00 The Basics 00:30:00 Housebuilders 00:30:00 Commercial Developers 00:30:00 The Development Process 00:30:00 Doing the Sums Introduction 00:30:00 Doing the Sums Residual Land Value Analysis 00:30:00 Conclusion 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Property Management Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Mock Exam Mock Exam-Property Developer Training Level 2 Certificate 00:20:00 Final Exam Final Exam-Property Developer Training Level 2 Certificate 00:20:00
Become a successful certified HR Assistant with this comprehensive Certified Diploma in HR Assistant course. This course is designed for those aspiring individuals or professionals who want to gain hr assistant skills to build their successful career in the Human resource management field. In this HR assistant course you will learn the procedures of attracting and retaining employees, the proper ways of training and development, and the legal environment of HRM. Apart from these, you will gain information related to contemporary motivation theory and techniques and teamwork. The course starts with the basic HR concepts and the exact ways of recruitment which includes how to select the perfect employee, the appropriate system of orientation and the strategy of developing personal and professional development. After that, you will learn how to motivate the employee through different motivational techniques, how to praise them or how to make constructive criticism. Finally, you will learn how to do teamwork. After successful completion of this course you will gain a complete idea about HR management, and can successfully implement HR strategies and key concepts in real life to enhance the business operation through effective HR management. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Certified Diploma in HR Assistant has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Certified Diploma in HR Assistant is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,000. The sky really is the limit. Course Curriculum Human Resources Assistant Introduction Human Resources Assistant 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Mock Exam Mock Exam- Certified Diploma in HR Assistant 00:20:00 Final Exam Final Exam- Certified Diploma in HR Assistant 00:20:00
Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk & Technical Support course is here to help you master the skills needed to provide exceptional customer service. Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time. Learning Outcomes: Develop effective communication skills for handling customer inquiries and concerns. Apply problem-solving techniques to technical issues over the phone. Use organisational skills to manage customer records and follow-up tasks. Demonstrate proper phone etiquette to build rapport with customers. Utilise business writing skills to effectively communicate with customers. Manage difficult callers and turn negative interactions into positive experiences. Why People Love And Enrol The Course From One Education Eligibility for an CPD -accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass Service Helpdesk & Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: course: Module 01: Managing Interoffice Calls and Voicemail Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Proper Greeting on Voicemail Managing Important Messages Ensuring Proper Message Delivery Leaving A Voicemail Module 02: Aspects of Phone Etiquette Common Telephone Etiquettes Creating Positive Telephone Image Maintaining Proper Phone Voice Using Professional Phrasing Preparation before Respond Respecting the Caller Effective Telephone Usage Why Avoid Multitasking Reducing Office Distraction Dealing with Interruption from Others Module 03: Business Telephone Skills Telephone Etiquette Telephone Skills Taking & Transferring CallsTaking MessagesScreening CallsProtecting Employer Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Summary Assessment Module 04: Building Rapport Over the Phone What is Rapport Building? Importance to Rapport Building Ways to Building Rapport over Phone Critical Skills to Rapport Building Mistakes in Rapport Building Module 05: Inbound and Outbound Calls Inbound Calls Long Greeting Messages Introducing Yourself How to Focus on Their Needs Tips to Be Patient Outbound Calls Ways to Be Prepared Identification of Yourself Giving Reason for the Call Telemarketing Information Privacy of Caller Module 06: Active Listening and Managing Tough Callers What is Active Listening? Active Listening Techniques Characteristics of Good Listener Personal Obstacles External Obstacles Dealing with a Tough Caller Importance of Quick Work Why Listen to the Story First? How to Apologise Compensation Handling Module 07: Mail Services and Shipping The Office Mail Mailing and Shipping Details Maximum Weight and Dimensions For Regular MailsFor Business MailsDifference between Sizes Addressing Guidelines for AddressingAddress FormatLayout for British Forces Post Office (BFPO)Layout for International Destination Wrapping and Packaging Royal Mail Services Universal ServiceSpecial DeliveryBusiness ServicesUnaddressed Promotional Main Delivery Alternatives to Royal Mail Module 08: Intra Organisation Dealings Handling Complaints How Everyone Plays a Role Corporate Culture Intra Organisation Conflict Resolution Anger Management Stress Management Time Management Things to Do with Yourself Module 09: Problem Solving over the Phone Understanding the Problem Identifying the Cause Providing Possible Solution Dos' and Don'ts' of Handling Complaints Ways to Express Empathy How to De-Escalate Angry Calls Friendly Follow-Up Restoring Relationship Module 10: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems Alphabetical SystemSubject SystemSubject Index How to Alphabetise for Filing and Indexing Individual or Personal NamesCompany or Business NamesMiscellaneous Handling Confidential Documents What is ConfidentialityConfidential Electronic DocumentsConfidential Paperwork Module 11: Business Writing Skills Structures of Business Documents AgendasEmail MessagesBusiness LettersBusiness proposalsBusiness Reports Structures of Other Official Documents RFPProjectionsExecutive SummariesBusiness Cases Editing and Proofreading Introduction to ProofreadingWhat does a Proofreader do?ProofreadingProofreading SymbolsProofreading on Paper & ScreenStrategies to Check for Specific ErrorsEditing & Proofreading StrategiesElectronic Revision Module 12: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 13: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Module 14: Customer Relationship Management What is CRM? Types of CRM Benefits of CRM The Goal of CRM The Primary Stages of the CRM Value Chain Development of CRM Plan Strategies for Customer Retention Dealing with Unprofitable Customers Evaluating Your Customers' Value Module 15: Effective Planning and Scheduling Work Breakdown Structure Introduction to WBSDeliverable & Phase-Based WBSSteps for Creating WBSBest Practices and Tips for WBS Estimation Process and Resources Alignment Estimating DurationsIncreasing Estimation AccuracyTask Dependencies Dependency DefinitionsDependency Types Aligning Resources with Activities Resource Breakdown StructureResource CalendarStages of Resource Scheduling DefinitionAllocationAggregationLevelling Resource Turnover Project Planning The Purpose of Project PlanningProject Planning Guide Project GoalsProject DeliverablesProject ScheduleSupport Plans Human Resource PlanCommunications Plan Project Management Pitfalls Risk Management Principles of Risk ManagementRisk Management Process Identify the RiskAnalyse the RiskRisk EvaluationMonitoring and Controlling the Risk Module 16: Invoicing/Petty Cash Financial Record Keeping Invoice Types of InvoiceBenefits of Online InvoicingWhat to include in an Invoice Petty Cash Keeping Petty CashPetty Cash ManagementTips on Running a Petty Cash Fund Budgeting Types of BudgetSales BudgetExpense BudgetProduction BudgetManufacturing BudgetLabor BudgetCapital BudgetCash Budget Budgeting Process Importance of Budgets Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? The Service Helpdesk & Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the course today and increase your professional skillet from the comfort of your home! This course is ideal for: Customer service representatives who want to improve their skills. Technical support staff who interact with customers over the phone. Anyone looking to build their communication and problem-solving skills in a business setting. Small business owners who want to provide excellent customer service. Requirements There are no formal entry requirements for the Service Helpdesk & Technical Support course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Technical Support Specialist (average salary: £23,000 - £35,000) Customer Service Representative (average salary: £17,000 - £23,000) Helpdesk Support (average salary: £18,000 - £30,000) IT Support Technician (average salary: £18,000 - £35,000) Call Centre Agent (average salary: £16,000 - £25,000) Service Desk Analyst (average salary: £20,000 - £40,000)
Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk & Technical Support course is here to help you master the skills needed to provide exceptional customer service. Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time. Learning Outcomes: Develop effective communication skills for handling customer inquiries and concerns. Apply problem-solving techniques to technical issues over the phone. Use organisational skills to manage customer records and follow-up tasks. Demonstrate proper phone etiquette to build rapport with customers. Utilise business writing skills to effectively communicate with customers. Manage difficult callers and turn negative interactions into positive experiences. Why People Love And Enrol The Course From One Education Eligibility for an CPD -accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass Service Helpdesk & Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: course: Module 01: Managing Interoffice Calls and Voicemail Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Proper Greeting on Voicemail Managing Important Messages Ensuring Proper Message Delivery Leaving A Voicemail Module 02: Aspects of Phone Etiquette Common Telephone Etiquettes Creating Positive Telephone Image Maintaining Proper Phone Voice Using Professional Phrasing Preparation before Respond Respecting the Caller Effective Telephone Usage Why Avoid Multitasking Reducing Office Distraction Dealing with Interruption from Others Module 03: Business Telephone Skills Telephone Etiquette Telephone Skills Taking & Transferring CallsTaking MessagesScreening CallsProtecting Employer Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Summary Assessment Module 04: Building Rapport Over the Phone What is Rapport Building? Importance to Rapport Building Ways to Building Rapport over Phone Critical Skills to Rapport Building Mistakes in Rapport Building Module 05: Inbound and Outbound Calls Inbound Calls Long Greeting Messages Introducing Yourself How to Focus on Their Needs Tips to Be Patient Outbound Calls Ways to Be Prepared Identification of Yourself Giving Reason for the Call Telemarketing Information Privacy of Caller Module 06: Active Listening and Managing Tough Callers What is Active Listening? Active Listening Techniques Characteristics of Good Listener Personal Obstacles External Obstacles Dealing with a Tough Caller Importance of Quick Work Why Listen to the Story First? How to Apologise Compensation Handling Module 07: Mail Services and Shipping The Office Mail Mailing and Shipping Details Maximum Weight and Dimensions For Regular MailsFor Business MailsDifference between Sizes Addressing Guidelines for AddressingAddress FormatLayout for British Forces Post Office (BFPO)Layout for International Destination Wrapping and Packaging Royal Mail Services Universal ServiceSpecial DeliveryBusiness ServicesUnaddressed Promotional Main Delivery Alternatives to Royal Mail Module 08: Intra Organisation Dealings Handling Complaints How Everyone Plays a Role Corporate Culture Intra Organisation Conflict Resolution Anger Management Stress Management Time Management Things to Do with Yourself Module 09: Problem Solving over the Phone Understanding the Problem Identifying the Cause Providing Possible Solution Dos' and Don'ts' of Handling Complaints Ways to Express Empathy How to De-Escalate Angry Calls Friendly Follow-Up Restoring Relationship Module 10: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems Alphabetical SystemSubject SystemSubject Index How to Alphabetise for Filing and Indexing Individual or Personal NamesCompany or Business NamesMiscellaneous Handling Confidential Documents What is ConfidentialityConfidential Electronic DocumentsConfidential Paperwork Module 11: Business Writing Skills Structures of Business Documents AgendasEmail MessagesBusiness LettersBusiness proposalsBusiness Reports Structures of Other Official Documents RFPProjectionsExecutive SummariesBusiness Cases Editing and Proofreading Introduction to ProofreadingWhat does a Proofreader do?ProofreadingProofreading SymbolsProofreading on Paper & ScreenStrategies to Check for Specific ErrorsEditing & Proofreading StrategiesElectronic Revision Module 12: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 13: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Module 14: Customer Relationship Management What is CRM? Types of CRM Benefits of CRM The Goal of CRM The Primary Stages of the CRM Value Chain Development of CRM Plan Strategies for Customer Retention Dealing with Unprofitable Customers Evaluating Your Customers' Value Module 15: Effective Planning and Scheduling Work Breakdown Structure Introduction to WBSDeliverable & Phase-Based WBSSteps for Creating WBSBest Practices and Tips for WBS Estimation Process and Resources Alignment Estimating DurationsIncreasing Estimation AccuracyTask Dependencies Dependency DefinitionsDependency Types Aligning Resources with Activities Resource Breakdown StructureResource CalendarStages of Resource Scheduling DefinitionAllocationAggregationLevelling Resource Turnover Project Planning The Purpose of Project PlanningProject Planning Guide Project GoalsProject DeliverablesProject ScheduleSupport Plans Human Resource PlanCommunications Plan Project Management Pitfalls Risk Management Principles of Risk ManagementRisk Management Process Identify the RiskAnalyse the RiskRisk EvaluationMonitoring and Controlling the Risk Module 16: Invoicing/Petty Cash Financial Record Keeping Invoice Types of InvoiceBenefits of Online InvoicingWhat to include in an Invoice Petty Cash Keeping Petty CashPetty Cash ManagementTips on Running a Petty Cash Fund Budgeting Types of BudgetSales BudgetExpense BudgetProduction BudgetManufacturing BudgetLabor BudgetCapital BudgetCash Budget Budgeting Process Importance of Budgets Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? The Service Helpdesk & Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the course today and increase your professional skillet from the comfort of your home! This course is ideal for: Customer service representatives who want to improve their skills. Technical support staff who interact with customers over the phone. Anyone looking to build their communication and problem-solving skills in a business setting. Small business owners who want to provide excellent customer service. Requirements There are no formal entry requirements for the Service Helpdesk & Technical Support course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Technical Support Specialist (average salary: £23,000 - £35,000) Customer Service Representative (average salary: £17,000 - £23,000) Helpdesk Support (average salary: £18,000 - £30,000) IT Support Technician (average salary: £18,000 - £35,000) Call Centre Agent (average salary: £16,000 - £25,000) Service Desk Analyst (average salary: £20,000 - £40,000)
This Bereavement and Grief Counselling course is intended for individuals who are curious about learning grief and bereavement counselling in the most effective way possible. With the help of this course, you will learn how to distinguish the symptoms of grief and bereavement, and practice acquired knowledge to assist somebody who is experiencing pain. A variety of topics covered in this course, including stages of the grieving process, depression and its available treatments, and more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Bereavement and Grief Counselling is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.