6623 Courses

Overview of HR (Human Resources) In today’s fast-changing work world, skilled HR (Human Resources) professionals play a key role in helping businesses succeed. In the UK, the HR (Human Resources) field has grown by 8% in the last five years, and many HR jobs now offer great pay. This HR (Human Resources) course gives you the important knowledge and tools needed to do well in this field. You’ll learn about recruitment, employee support, performance management, and workplace safety – all based on current UK laws and best practices. The course will teach you how to manage hiring processes, conduct interviews, and create strong employee relationships. You’ll also learn how to carry out performance reviews, use negotiation skills, and support team development. These HR (Human Resources) tasks are important for the success of any business. You’ll get real-world knowledge that matches what employers in the UK look for in strong HR professionals. Along with job-specific training, this course helps you build useful soft skills like time management, clear communication, and solving problems at work. These skills will make you more confident and prepared for everyday challenges in an HR (Human Resources) role. As more companies see HR (Human Resources) as a key part of business planning, now is a great time to build your career in this important field. This HR (Human Resources) Course will help you to learn: Learn how to plan smart recruitment strategies that support business growth. Understand and apply UK laws during the hiring process. Use simple techniques to manage and improve employee performance. Use negotiation skills when hiring or making job offers. Create training plans to help employees grow and do better at work. Handle workplace disagreements using proven conflict resolution methods. Who is this course for? HR (Human Resources) professionals who want to learn more about hiring, employee support, and performance improvement. Managers who want to build better people management skills, including interviewing and giving feedback. Recruitment staff who want a clearer understanding of UK hiring laws and how to manage job candidates. Small business owners who need to build simple, legal HR (Human Resources) processes for their teams. Team leaders who want to improve communication, motivate staff, and solve problems at work more easily. Process of Evaluation After studying the HR (Human Resources) Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR (Human Resources) Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course. Career Path This HR (Human Resources) Course will lead you to many different career opportunities. Here are a few prospects: HR Manager - £35K to £65K/year Recruitment Consultant - £22K to £45K/year Employee Relations Specialist - £30K to £55K/year Training and Development Manager - £35K to £60K/year Health and Safety Officer - £25K to £48K/year   Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00

Overview According to the WHO, the global health workforce must increase by 40 million by 2030 to meet the health and social care demands. The Health and Social Care UK course has been meticulously crafted to meet the standards and expectations of the industry.  Delve deep into the UK's renowned health system, comprehend the core principles, policies, and legislations that govern health and social care, and uncover the pivotal aspects of delivering exceptional care. Enrol now and take the first step towards a rewarding career in health and social care! Key Features of the Course This program aims to equip individuals with a strong understanding of advanced health and social care. With a CPD certificate and 24/7 Learning Assistance, the content is regularly updated and supportive. The course materials have been thoughtfully selected to cover crucial subjects and empower students with the abilities required to thrive in their positions. What You Will Learn The Introduction to the UK Health System course provides an overview of the healthcare system in the United Kingdom, including its structure, providers, and funding mechanisms. Participants gain insights into the National Health Service (NHS), private healthcare, and social care services. Essential Principles, Policies, and Legislations in Health and Social Care Work explores ethical principles, person-centred care, and key policies and legislations governing healthcare practices. The Fundamental Aspects of Providing Quality Health & Social Care course covers core elements such as communication skills, teamwork, infection control, risk assessment, and quality improvement.  Who is This course for? This Health and Social Care UK course is suitable for individuals working or aspiring to work in the health and social care sector in the UK. It includes healthcare assistants, support workers, social workers, care coordinators, and healthcare administrators. Whether starting your career or seeking to enhance your existing skills, this course is a valuable resource. Why Enrol in This Course Enrolling in this course will enable you to develop essential skills highly valued in the health and social care sector. you will develop valuable skills such as a deep understanding of the UK health system, knowledge of essential principles and policies, critical thinking abilities, and effective communication and interpersonal skills.  Requirements A computer with internet access A willingness to learn and grow Career Path Upon completing this Health and Social Care UK course, you will have the knowledge necessary to excel in various professions in the UK's health and social care sector. Potential career paths include: Healthcare Assistant - £18,000 - £22,000 per year Support Worker - £17,000 - £21,000 per year Social Worker - £28,000 - £35,000 per year Care Coordinator - £20,000 - £25,000 per year Healthcare Administrator - £18,000 - £24,000 per year Residential Support Worker - £17,000 - £22,000 per year Mental Health Support Worker - £19,000 - £24,000 per year Certification Upon completing the course, you'll receive a CPD certificate that will boost your CV and open up many career opportunities. Course Curriculum 4 sections • 4 lectures • 01:55:00 total length •Introduction to Advanced Health and Social Care: 00:24:00 •Introduction to the UK Health System: 00:29:00 •Essential Principles, Policies and Legislations in Health and Social Care Work: 00:42:00 •Fundamental Aspects of Providing Quality Health & Social Care: 00:20:00

Are you ready to elevate your career and become a pivotal force in any organisation? Our comprehensive Human Resources course is designed to equip you with the essential skills and knowledge to excel in the dynamic and ever-evolving field of (HR) human resources. Our (HR) Human resources course covers a whole array of topics from the legislation in UK recruitment to techniques in negotiation to understanding employee relations and many more. And according to Reed a HR advisor can earn from £27,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this game-changing opportunity to revolutionise your HR Human Resources career. Enrol now in our (HR) human resources course today and take the first step towards becoming a true (HR) human resources superstar! Key Features: This (HR) Human Resources Course Includes: This (HR) Human Resources Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our (HR) Human Resources course is a smart investment in your professional future. Our (HR) Human Resourcescourse is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This (HR) Human Resources course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our (HR) Human Resources courseis the key to unlocking your potential and advancing your professional journey. Course Curriculum of (HR) Human Resources Course Module 01: Fundamentals of Human Resources Module 02: Exploration of the Recruitment Industry Module 03: Legislation in UK Recruitment Module 04: Navigating the Recruitment Process Module 05: Techniques in Negotiation Module 06: Key Performance Metrics in Recruitment Module 07: Processes for Employee Training and Development Module 08: Management of Candidate Relationships Module 09: Strategies for Candidate Interviews Module 10: Effective Meeting Management and Feedback Module 11: Performance Appraisal Strategies Module 12: Understanding Employee Relations Module 13: Motivational Approaches and Counselling Module 14: Ensuring Workplace Health and Safety Module 15: Maintaining Employer Records and Statistics Module 16: Handling Conflict in the Workplace Module 17: Employee Termination Processes Module 18: Organisational Efficiency Module 19: Enhancing Communication Skills Module 20: Strategies for Stress Management Module 21: Efficient Time Management Learning Outcomes (HR) Human Resources Course: Understanding HR fundamentals: Acquire foundational knowledge in (HR) human resources management principles and practices. Mastering recruitment techniques: Develop skills to navigate (HR) human resources recruitment processes effectively. Ensuring compliance with legislation: Apply UK recruitment laws and regulations in (HR) human resources practices. Enhancing employee development: Implement strategies for training and (HR) human resources development programs. Managing workplace dynamics: Handle employee relations, conflicts, and terminations in (HR) human resources contexts. Improving organizational efficiency: Utilize performance metrics to optimize (HR) human resources operations and productivity. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This (HR) Human Resources course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of (HR) Human Resources. Moreover, this course is ideal for: HR Human resources professionals seeking advanced knowledge and skill refinement. Recruitment industry enthusiasts aiming for in-depth understanding and expertise. Individuals aspiring to excel in employee relations and performance management. Managers and team leaders focusing on efficient (HR) Human resources and recruitment practices. Professionals keen on enhancing communication, negotiation, and conflict resolution skills. Requirements There are no requirements needed to enrol into this (HR) Human Resources course. We welcome individuals from all backgrounds and levels of experience to enrol into this (HR) Human Resources course. Career path After finishing this (HR) Human Resources course you will have multiple job opportunities waiting for you. Some of the following Job sectors of (HR) Human Resources are: Recruitment Consultant HR Manager Employee Relations Specialist Training and Development Coordinator Workplace Health and Safety Officer Conflict Resolution Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Charisma isn’t something you're simply born with — it’s something you can learn, refine and carry with quiet confidence. This course is your guide to understanding what truly makes someone magnetic, memorable, and admired — not through gimmicks, but by tapping into timeless behavioural traits and communication techniques. Whether you're speaking in a boardroom, leading a team, or mingling at social gatherings, you'll gain tools to project presence, warmth and credibility in ways that feel natural. Packed with insight and wit, this course cuts through fluff and focuses on the psychology and behavioural patterns that draw people in. We’ll walk you through tone, posture, language choices and mindset adjustments that influence how you’re perceived — all from the comfort of your device. Charisma isn’t loud or showy; it’s subtle, sharp and smart. And with the right approach, it becomes part of who you are. Whether you’re an introvert, extrovert or somewhere in between, this course offers a smartly designed route to becoming someone people remember — for all the right reasons. Key Features The Charisma: You Can Develop Charisma course includes the following offers: CPD Quality Standards Accredited Charisma: You Can Develop Charisma Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Charisma: You Can Develop Charisma. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Charisma: You Can Develop Charisma course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 01 Introduction To Charisma Module 02 Developing Confidence Module 03 Communication Skills Module 04 Social Skills Module 05 Presence And Charisma Module 06 Developing Authentic Charisma Module 07 Emotional Intelligence And Empathy Module 08 Charismatic Leadership Module 09 Adaptability And Flexibility Module 10 Charisma In Professional Settings Why This Online Course is Better for You: Unlike traditional classroom settings, our online Charisma: You Can Develop Charisma course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Charisma: You Can Develop Charisma course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Charisma: You Can Develop Charisma course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Charisma: You Can Develop Charisma course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Are you ready to embark on an enlightening journey of wisdom with the Conflict Management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Conflict Management with Positive Psychology & Motivation. Delve into eight immersive CPD Accredited courses, each a standalone course: Anger Management and Conflict Resolution Program Dealing with Conflict at Work Leadership and Management Course Dealing with Conflict at Work: Real World Strategies & Tools Positive Psychology Masterclass Emotional Intelligence and Human Behaviour Motivation - Motivating Yourself & Others Basic Business Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Conflict Management with Positive Psychology & Motivation bundle illuminate your path to wisdom. The Conflict Management with Positive Psychology & Motivation bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Conflict Management with Positive Psychology & Motivation package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Conflict Management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Conflict Management with Positive Psychology & Motivation community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Conflict Management bundle. Establish robust bases across each course nestled within the Conflict Management bundle. Decipher intricate concepts through the articulate content of the Conflict Management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Conflict Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Conflict Management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Conflict Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Conflict Management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Conflict Management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Conflict Management journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Conflict Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Conflict Management bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Gain comprehensive knowledge and practical skills in asthma and anaphylaxis management with our evidence-based training course. Ideal for healthcare professionals, educators, and patient care providers. Optimise patient outcomes with effective emergency response protocols, prevention strategies, and patient education.

Learn to teach basic life support effectively with our "Promoting Best Practice in Basic Life Support Instruction" course. Ideal for healthcare professionals, educators, and individuals interested in life-saving interventions.

Mental Health First Aid Level 3 Overview Ever feel helpless when someone you know is struggling with mental health? Mental Health First Aid Level 3 can turn you into a superhero! This course equips you with the knowledge and skills to be a mental health champion for those in your life. Imagine understanding common mental health issues, like stress, anxiety, or depression. You'll learn to recognize the warning signs, so you can offer support during tough times. The course even teaches you how to talk to someone in crisis with kindness and confidence. You'll gain the skills to reassure them, guide them to professional help, and fight the stigma surrounding mental health. By the end, you'll be a mental health first aider, ready to make a real difference. Mental Health First Aid Level 3 is your key to becoming a pillar of support and creating a more understanding world. So why wait? Become a mental health hero today! Learning Outcomes Gain a comprehensive understanding of common mental health conditions. Recognize the signs and symptoms of various mental illnesses. Develop effective communication skills for approaching someone in a mental health crisis. Offer reassurance and support to those struggling with mental health challenges. Guide individuals towards professional help and relevant resources. Why You Should Choose Mental Health First Aid Level 3 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mental Health First Aid Level 3 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mental Health First Aid Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Mental Health First Aid Module 1: Introduction to Mental Health Introduction to Mental Health 00:19:00 Module 2: Overview of Mental Health First Aid Overview of Mental Health First Aid 00:11:00 Module 3: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:24:00 Module 4: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:31:00 Module 5: Schizophrenia Schizophrenia 00:25:00 Module 6: Personality Disorders Personality Disorders 00:41:00 Module 7: Mood Disorders Mood Disorders 00:21:00 Module 8: Eating & Sleeping Disorders Eating & Sleeping Disorders 00:43:00 Module 9: Self-Harm and Suicide Self-Harm and Suicide 00:19:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:22:00 Module 11: Social Attitudes to Mental Illness Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis Approach and React To People in Mental Health Crisis 00:24:00

Professional development is important for professionals to learn to gain credentials such as academic degrees, training, and workshops that will improve their skill set. To encourage professionals to learn more, they need to be motivated which this course is offering. This course will help any professionals who are struggling in attaining motivation and professional development. You will learn about the concept of success and how you could use this to become successful. It will help boost your confidence to learn the skills to become successful in the profession you chose. Course Highlights Motivation and Professional Development Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Motivation and Professional Development Skills Course into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Motivation and Professional Development Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Motivation and Professional Development Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Motivation and Professional Development Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. What is Motivation? Introduction FREE 01:00:00 Kinds of Motivation FREE 00:30:00 An Overview of Motivation Theories 00:30:00 Comprehensive Effective Strategies 01:00:00 Conclusion 00:15:00 Skills for Professional Development Module One - Getting Started 01:00:00 Module Two - What are Soft Skills 00:30:00 Module Three - Communication 01:00:00 Module Four - Teamwork 00:30:00 Module Five - Problem Solving 01:00:00 Module Six - Time Management 01:00:00 Module Seven - Attitude and Work Ethic 01:00:00 Module Eight - Adaptability/Flexibility 01:00:00 Module Nine - Self-Confidence (Owning It) 02:00:00 Module Ten - Ability to Learn from 02:00:00 Module Eleven - Networking 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certified Interpersonal & Communication Skills Training - Activities 00:00:00 Mock Exam Final Exam

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00