Are you ready to empower individuals and teams to achieve their full potential? Our comprehensive "Introduction to Performance Coaching" course is designed to equip you with essential skills and knowledge to become a proficient performance coach. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Performance Coaching" course, learners will explore the foundations of coaching and mentoring, gaining insight into effective communication, ethical considerations, and various coaching models. They will develop skills in leadership under pressure, mastering management techniques, and understanding motivation and mindset dynamics. The course emphasizes organizational and personal skills development, preparing learners to set up their coaching practice and manage client relationships professionally. Additionally, they will grasp the correlation between stress and performance through the Inverted-U Theory, gaining practical knowledge applicable in diverse coaching scenarios. This curriculum equips learners with essential tools to coach others effectively, foster positive relationships, and optimize performance in both personal and professional contexts. Course Curriculum Module 01: Introduction to Performance Coaching Module 02: Key Themes of NLP Module 03: Coaching and Mentoring Models Part-1 Module 04: Coaching and Mentoring Models Part-2 Module 05: Effective Communication Skill Module 06: Ethical Aspects of Coaching and Mentoring Module 07: Leadership Under Pressure Module 08: Management Skills Module 09: Motivation and Mindset Module 10: Organisational Skills Module 11: Personal Skills Module 12: Setting Up as a Coach Module 13: The Coach or Client Relationship Module 14: The Relationship Between Stress and Performance - The Inverted-U Theory Learning Outcomes Understand principles of Performance Coaching for effective client interactions and outcomes. Apply Neuro-Linguistic Programming (NLP) techniques in coaching sessions for improvement. Analyze various coaching and mentoring models to adapt to specific needs. Demonstrate effective communication skills essential for coaching and mentoring relationships. Evaluate ethical considerations in coaching and mentoring practices for professional conduct. Apply leadership skills under pressure to guide clients towards performance goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to become proficient performance coaches. Individuals interested in enhancing coaching and mentoring abilities. Managers seeking to improve team performance through coaching strategies. Graduates aiming to start a career in coaching and mentoring. Anyone looking to understand the dynamics of performance coaching. Career path Performance Coach Leadership Development Specialist Organizational Consultant Motivational Speaker Personal Development Trainer Team Building Facilitator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.
Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ****HR MANAGEMENT 9 COURSES BUNDLED INFO**** Main Course: HR Management Course *** 9 HR Management Bundle Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Minute Taking Course Course 07: Level 3 Business Administration Course 08: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the HR Management course ] Course Curriculum *** HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
Looking for a journey through the corridors of time? Spark Generation is here to help you with this. Uncover the stories that bring history to life with this Cambridge self-paced course provided by Spark Generation.
In today’s dynamic business landscape, effective leadership is essential for guiding teams, managing change, and driving organisational success. This Advanced Diploma course offers a thorough exploration of leadership principles and management strategies tailored for those aiming to elevate their influence within organisations. From understanding foundational leadership theories to mastering communication and negotiation techniques, the course covers a broad spectrum of skills necessary to inspire high-performance teams and foster a positive workplace culture. Participants will also gain insight into critical areas such as talent management, succession planning, and risk management, ensuring a well-rounded grasp of leadership responsibilities. Alongside developing emotional intelligence and conflict management capabilities, learners will refine their ability to handle office politics tactfully and maintain ethical standards within a corporate environment. Practical modules on business process management and essential software tools further support participants in enhancing organisational efficiency and decision-making. This course is designed for professionals keen to advance their leadership expertise with content that is accessible and relevant in today’s digital and evolving work environment. Key Features CPD Certified Organisational Leadership - Advanced Diploma course Instant e-certificate Fully online, interactive Organisational Leadership - Advanced Diploma course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discover the nuances of motivation, the alchemy of high-performance teams, and the orchestration of change. From mastering the delicate dance of communication to navigating the tumultuous waters of conflict, every aspect of organisational leadership finds its rightful place in our curriculum. Moreover, we don't just scratch the surface; we dive into the very heart of organisational leadership excellence. Explore the realms of emotional intelligence, risk management, and corporate responsibility. And as a cherry on top, immerse yourself in the realm of digital proficiency with modules covering Microsoft Word, Excel, and PowerPoint. With our programme, you don't just learn about organisational leadership; you become the embodiment of it, ready to carve your path in the ever-evolving landscape of organisational leadership brilliance Course Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Learning Outcomes: Understand key concepts in management and organisational leadership theories comprehensively. Enhance performance through improved management techniques and organisational leadership strategies effectively. Develop high-performance teams and motivate employees efficiently for productivity. Demonstrate effective communication, negotiation, and conflict resolution skills adeptly. Implement organisational change, risk management, and corporate responsibility ethically. Utilise Microsoft Office tools proficiently for business process management. Accreditation All of our courses, including this Organisational Leadership - Advanced Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Organisational Leadership. Certification Once you've successfully completed Organisational Leadershipyour course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Organisational Leadership course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Leadership - Advanced Diploma course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Organisational Leadership - Advanced Diploma course is ideal for: Entry-level managers seeking advanced leadership skills development. Mid-career professionals aiming to enhance managerial and leadership competencies. Aspiring leaders in various industries looking to advance their careers. Individuals interested in developing skills in talent management and succession planning. Those wishing to excel in communication, negotiation, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Organisational Leadership course. You just need to have an interest in Organisational Leadership. Career path After completing this Organisational Leadership - Advanced Diploma Course you will have a variety of careers to choose from. The following job sectors of Organisational Leadership - Advanced Diploma are: Team Leader Human Resources Manager Project Manager Operations Manager Business Development Executive Corporate Social Responsibility Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Medical Receptionist: Medical Receptionist A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. **Courses are included in this Diploma in Medical Receptionist Course Course 01: Diploma in Medical Receptionist Course 02: Communication Skills Course Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Diploma in Medical Receptionist course] Medical Receptionist: Medical Receptionist Detailed course curriculum of the Diploma in Medical Receptionist Course: Industry Experts Designed this Medical Receptionist course into 13 detailed modules. Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist This Diploma in Medical Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist There are no specific requirements for this Diploma in Medical Receptionist course because it does not require any advanced knowledge or skills. Career path Medical Receptionist After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included
Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included
*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Project Management skills? If yes, then you have come to the right place. Our comprehensive course on Project Management will assist you in producing the best possible outcome by mastering the Project Management skills. The Project Management course is for those who want to be successful. In the Project Management course, you will learn the essential knowledge needed to become well versed in Project Management . Our Project Management course starts with the basics of Project Management and gradually progresses towards advanced topics. Therefore, each lesson of this Project Management course is intuitive and easy to understand. Why would you choose the Project Management course from Compliance Central: Lifetime access to Project Management course materials Full tutor support is available from Monday to Friday with the Project Management course Learn Project Management skills at your own pace from the comfort of your home Gain a complete understanding of Project Management course Accessible, informative Project Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Project Management Study Project Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Project Management Project Management - Level 2 Curriculum Breakdown of the Project Management - Level 2 Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Management - Level 2. It is also great for professionals who are already working in Project Management - Level 2 and want to get promoted at work. Requirements To enrol in this Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Project Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Project Management - Level 2. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
------------------------NEW YEAR SALE ENDS TODAY------------------------ The Leadership & Management Diploma offers a robust foundation for anyone aspiring to excel in leadership & management roles across various sectors. This comprehensive program includes essential courses such as Facilities Management Level 3 and the Applied Business Analysis Diploma, providing you with a well-rounded understanding of effective leadership & management practices. You will explore critical areas such as decision-making, stress management, and the development of people management skills that are vital for successful leadership & management. In addition to foundational courses, the diploma incorporates specialized training in motivation skills and performance management, equipping you with the tools to inspire and drive your team effectively. The Level 3 Project Management course will further enhance your ability to manage projects efficiently, while Sales Negotiation Training offers practical techniques to strengthen your negotiation skills—essential for any leader in today’s competitive leadership & management environment. By enrolling in the Leadership & Management Diploma, you will gain valuable insights into decision-making and critical thinking, enabling you to navigate complex challenges with confidence. This course is designed to boost your career prospects in leadership & management, providing the skills needed to lead effectively and make informed decisions that contribute to your organization's success in the field of leadership & management. Along with this Leadership & Management Diploma course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Leadership & Management Diploma Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Facilities Management Level 3 Course 03: Applied Business Analysis Diploma Course 04: Decision Making Course 05: Stress Management Training Course 06: People Management Skills Level 3 Course 07: Motivation Skills Course 08: Level 3- Project Management Course 09: Performance Management Course 10: Sales Negotiation Training Course 11: Decision-Making and Critical Thinking Enrol now in the Leadership & Management Diploma to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online Learning Outcomes: Understand key leadership & management principles and practices. Master effective decision-making techniques for organizational challenges. Enhance people management skills to foster a motivated team. Learn stress management strategies for a positive work environment. Acquire performance management expertise to improve team effectiveness. Implement negotiation techniques for successful interactions. Gain insights into project management methodologies for timely delivery. Understand facilities management's role in operational efficiency. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Leadership & Management Diploma expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 2: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 3: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 4: Decision Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 5: Stress Management Training Module 01: Beginning Concepts Module 02: Specific Stress Management Techniques Module 03: MORE Stress Reduction Strategies Module 04: Still MORE Stress Reduction Techniques - Part 1 Module 05: Still MORE Stress Reduction Techniques - Part 2 Module 06: Still MORE Stress Reduction Techniques - Part 3 Module 07: BONUS Video & Wrap Up! Module 08: Special LIVE Bonus Video! Course 6: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 7: Motivation Skills Module 01: Introduction Module 02: Motivational Skills Module 03: Motivational Strategies Module 04: Conclusion Course 8: Level 3- Project Management Key Concepts (I) Key Concepts (II) Initiation (I) Initiation (II) Planning (I) Planning (II) Planning Tools Executing the Project Maintaining and Controlling the Project Closing Out Course 9: Performance Management Module 01: Introduction Module 02: Performance Module 03: Key Performance Indicators Module 04: Reporting Module 05: Rewarding Module 06: Conclusion Course 10: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Leadership & Management Diploma bundle. Requirements This Leadership & Management Diploma course has been designed to be fully compatible with tablets and smartphones. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership & Management Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.