5201 Courses

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 5 Days 30 CPD hours This course is intended for Network Video Operator and Administrator Voice / UC / Collaboration / Communications Engineer Collaboration Tools Engineer Collaboration Sales / Systems Engineer Overview Upon completing this course, the learner will be able to meet these overall objectives: Install, configure, maintain, and troubleshoot Cisco visual collaboration solutions. This course assists the student in preparing for the Cisco TelePresence Video Specialist Certification. Upon completing this course, the learner will be able to meet these overall objectives Module 1: Advanced Cisco Expressway Features Introducing Cisco video network solutions Exploring Cisco Expressway basic setup Explaining regular expressions in a Cisco Expressway environment Deploying components of Cisco Expressway Security Exploring the fundamentals of subzonesÿ Administering call control Implementing subzone bandwidth management Implementing zones Exploring clustering Applying troubleshooting Module 2: Advanced Cisco Meeting Server Features Introducing the Cisco meeting server Exploring API configuration Exploring resilient and scalable deployments Additional features Module 3: Cisco Collaboration Meeting Room Solutions with Cisco TelePresence Server Introducing Collaboration Meeting Room cloud, premises, and hybrid products Deploying the TelePresence Server and TelePresence conductor Applying troubleshooting to Cisco CMR Premises Solutions Module 4: Cisco TelePresence Management Suite (TMS) Solution Explaining Cisco TMS Installation Describing TMS operation Explaining TMS conference scheduling and management Configuring permissions Applying troubleshooting Module 5: Cisco Cloud Solutions - WebEx and Spark Introducing WebEx and Spark cloud solutions Exploring Spark administration configuration Deploying Spark hybrid services Exploring Spark APIs and BOTs configuration Module 6: Cisco TelePresence Content Server (Optional Module) Examining Cisco TCS operation and configuration

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Program/Project Manager Overview This course will prepare you to: Describe the motivation for SAP S/4HANA Enterprise Management Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. Overview of SAP S/4HANA Outlining the Motivation for SAP HANA and SAP S/4HANA Providing an Overview of the SAP S/4HANA Products and Adoption Strategies Using the SAP Fiori Front-End Overview of Financial Accounting (FI) in SAP S/4HANA Outlining Financial Accounting (FI) Components in SAP S/4HANA General Ledger (G/L) Accounting Outlining Organizational Elements in Financial Accounting (FI) Maintaining G/L Master Records Posting Transactions in the G/L Accounts Payable Maintaining Vendor Master Records Maintaining Accounts Payable Transactions Managing the Integration between Accounts Payable and Materials Management Performing Accounts Payable Closing Operations Accounts Receivable Maintaining Customer Master Records Managing Accounts Receivable Transactions Managing Customer Correspondence Creating Accounts Receivable Dispute Cases Managing the Integration between Accounts Receivable and Sales Order Management Performing Accounts Receivable Closing Operations Asset Accounting Maintaining Asset Master Records Executing Asset Transactions Executing Asset Accounting Period-End Closing Activities Bank Accounting Maintaining Bank Accounting Master Records Managing Bank Accounting Transactions Closing Operations in General Ledger Accounting Performing General Ledger (G/L) Closing Operations

Are you a You Tuber? Do you have a business and want to promote your Business? Do you need to highlight your service through You Tube? Do you want to know how easily and more efficiently you can market your business on YouTube? Then, this course will match with your interest. Course Description: You Tube is one of the best ways of promoting your business. As most of the people watch You Tube Video more than blogs and written document, it will help you to get the targeted audience. The course will teach you the methods, techniques and strategies of You Tube video marketing. The course will also guide you the basics of You Tube SEO (Search Engine Optimization) so that your video gets ranked and your business will promote easily. The course also focuses the areas of YouTube marketing secrets, the creation of YouTube marketing video, niche targeted playlist, using viral contents, etc. By the end of the course, you will be confident enough to make a You Tube Video to promote your business.  Course Highlights Accredited Diploma in YouTube Video Marketing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in YouTube Video Marketing into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in YouTube Video Marketing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Employees of the business industry or Business People who need to promote their companies and individuals who are interested in social media marketing. Accredited Diploma in YouTube Video Marketing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in YouTube Video Marketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume Accredited Diploma in YouTube Video Marketing Create the Perfect YouTube Marketing Video: 5 Tips To Get it Right 00:30:00 YouTube Video Marketing Tips: Join the Community 01:00:00 Marketing Your Product On YouTube: 10 Reasons Why You Should Do It 00:30:00 YouTube Marketing Tips: Promoting Your Perfect Marketing Video 01:00:00 Unique Things You Can Do with Your YouTube Marketing Video 01:00:00 Using YouTube to Market Your Product: Should You Hire a Professional? 01:00:00 Niche Targeted Playlists: Boost Your YouTube Marketing Video 01:00:00 Promote Your Perfect YouTube Marketing Video For Free: Here's How to Do It 00:30:00 Viral Marketing Tips for Your YouTube Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Secrets-Promote Your Product or Business! 01:00:00 Use YouTube to Create Unlimited Sales for your Business 01:00:00 Choose Your Niche: An Important Step in Your YouTube Marketing Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Tactics: Are These Products Helpful or Scams? 01:00:00 Final Exam Final Exam- Accredited Diploma in YouTube Video Marketing 00:20:00 Mock Exam Mock Exam- Accredited Diploma in YouTube Video Marketing 00:20:00

What Will I Learn? Create better Video Marketing Campaigns Avoid challenges and mistakes in using Video Marketing Ease their Marketing Videos Production Process Implement simple Principles to Maximize Results Requirements Computer and Internet Connection Description Join us on a journey to online long term success!* Updated on 29 March 2016* ***Over 2700 Happy Students With Average 4.7 Stars Ratings*** ' I took this course hoping it would supply me with some useful information. The first 3 lectures were somewhat disappointing because they were filled with statistics. That was not what I was looking for. Starting at Lecture 4 this course started to get very interesting, and became more so as I progressed further into the course. I found that this course is full of information and some of it I had not seen anywhere else. I recommend this course to anyone interested in learning about video marketing. Thank you.' James Young - 5 Star Rating + Review Did you know that already more than 55% of all the online traffic comes from video? Just imagine having the power to fully control such a massive traffic source! That would really skyrocket your business to a whole new level. The truth is that we all saw the transition to video marketing in the last couple of years but some of us also decided to implement video in their businesses and marketing, an amazing decision! There are already tons of statistics out there that prove us the benefits of using video marketing and the fact that we will be left behind if we don't. We all see video online everywhere right now and it's almost like we are not willing to buy something anymore if we don't see a video promo or movie. Yes, it's a fact, your chances to sell your product increases with up to 64% when you have a video there on you sales page! So, my proposal for you today is to enroll in this course right now and learn: What are the challenges that most marketers do when using video How to avoid this mistakes to optimize results What tips to implement to instantly get better results and maximize your revenue How to approach with ease your video production for marketing videos What simple principles to implement for a succcessful Video Marketing Strategy and Other Benefits Lifetime Access to all other updates! Surprise Bonuses! New Methods and Systems introduced in the course! FULL Support through the discussion area of the course! 30 Day Money Back GUARANTEE if you feel this course didn't help you at all and you can't apply anything...that is how dedicated we are to your success! All of this in less than 3 hour (out of your busy schedule) of simple to follow lectures that YOU CAN APPLY from TODAY in YOUR BUSINESS for BETTER RESULTS! Time to take action! To Your Massive Online Success, Sorin Constantin Who is the target audience? Anyone having an online business Anyone who is using video for their business Ayone who wants to start an online venture Anyone who wants to maximize results and make more money in their business Your journey starts here! Introduction to Video Marketing Hacking: How to Fire Up Your Online Presence 00:05:00 Challenges in Video Marketing Video Marketing Challenges and what to avoid. 00:05:00 Tips to maximize your Video Marketing efforts and results! What to do in order to maximize your efforts and results in Video Marketing. 00:05:00 What types of promotional videos you can use Introduction to Promo Videos 00:06:00 Talking Head Promo Video Example 00:04:00 Animation Promo Video Example 00:03:00 Slides Promo Video Example 00:03:00 Combines Promo Video Example 00:02:00 What Tools You can use to create Amazing Promo Videos Which are te best tools you can use to create stunning promo videos 00:08:00 The Camtasia Video Example 00:02:00 The Powtoon Example 00:02:00 How to outsource video creation on Fiverr 00:05:00 How to speed up and save money on your Video Creation Process. Speed up your video production process using this simple tool! 00:06:00 Demonstration 00:06:00 How to drive traffic from your Videos The methods of driving traffic from your videos 00:04:00 Youtube Marketing - How to rank your videos and get traffic! 00:08:00 The Youtube Hidden Ranking Factor 00:02:00 How to use Facebook Video Ads 00:11:00 How to use Youtube Ads to get traffic and views! 00:14:00 Improve your Video Marketing Strategy and Conclusions Principles for a successful Video Marketing Strategy! 00:06:00 How to use Video and Email Marketing together! 00:06:00 BONUS - Video Marketing Trends for 2016 00:03:00

Mastering marketing in today’s digital age means staying ahead of shifting consumer behaviours, evolving platforms, and increasingly savvy audiences. The Marketing Executive Strategies Course is crafted for those seeking to build confident, informed marketing decisions grounded in insight and strategy. This course walks through the essentials—from foundational marketing principles to advanced strategic planning techniques—designed to strengthen your command of modern marketing approaches. With 36 detailed modules, the course explores everything from branding and market segmentation to digital communications and competitor analysis. Whether you're refining your marketing approach or developing strategies from the ground up, this course offers a structured path through the full marketing landscape. Each module builds logically on the last, giving you a coherent understanding of how the various parts of a marketing strategy come together. This is a flexible, online learning experience built for professionals who prefer to study at their own pace, with content designed to keep you engaged and thinking strategically. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing Module 18: What is Marketing? Module 19: Common Marketing Types (I) Module 20: Common Marketing Types (II) Module 21: The Marketing Mix Module 22: Communicating the Right Way Module 23: Customer Communications Module 24: Marketing Goals Module 25: The Marketing Funnel Module 26: Marketing Mistakes (I) Module 27: Marketing Mistakes (II) Module 28: An Introduction to Strategic Planning Module 29: Development of a Strategic Plan Module 30: Strategic Planning for Marketing Module 31: Strategic and Marketing Analysis Module 32: Internal Analysis Module 33: External Analysis Module 34: Market Segmentation, Targeting and Positioning Module 35: Approaches to Customer Analysis Module 36: Approaches to Competitor Analysis Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing Executive Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing Executive Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

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Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00

Course Overview: Winston Churchill, whose powerful speeches during World War II rallied the British nation and inspired hope amidst the darkest times. His ability to choose words wisely and deliver them with conviction exemplified the transformative power of eloquence. So, let's unlock the power of your voice and embark on a transformative journey with our Eloquence Course: Discover Your Confident and Powerful Voice. Effective communication skills have become paramount for personal and professional success in today's fast-paced world. Through this comprehensive course, you will delve into the art of eloquence, learning how to captivate your audience, build relationships, and master the nuances of tone and body language. Developed by a team of experts with a deep understanding of the power of persuasive speech, this course offers a carefully crafted curriculum designed to transform your communication style. Key Features of the Course: CPD Certificate upon completion, enhancing your professional credentials 24/7 Learning Assistance from our dedicated support team, ensuring you receive guidance every step of the way Engaging and interesting learning materials, including videos, exercises, and quizzes, to keep you motivated and actively involved throughout the course Who is This Course For? This Eloquence Course: Discover Your Confident and Powerful Voice, is ideal for anyone looking to enhance their communication skills and gain confidence in expressing themselves effectively. What You Will Learn: In this Eloquence Course: Discover Your Confident and Powerful Voice, you will embark on a journey of self-discovery and develop essential skills through our meticulously designed modules. Let's take a closer look at what you will learn: Modules 1 and 2: Impress and Hook Your Audience Discover techniques to grab your audience's attention from the very beginning and leave a lasting impression. Modules 3 to 5: Choose Your Words Wisely Master the art of selecting the right words to convey your message effectively and persuasively. Modules 6 to 10: Build Relationships and Master Your Tone of Voice Learn how to forge meaningful connections with your audience and harness the power of tone in your delivery. Modules 11 and 12: Convince with Your Voice and Command with Your Body Develop the ability to persuade and influence others through the power of your voice and body language. Module 13: Answer Any Question Learn the art of confidently responding to questions, even in challenging situations. Why Enrol in This Course: Our Eloquence Course: Discover Your Confident and Powerful Voice, has received top reviews from previous learners, who have praised its effectiveness in transforming communication skills. We have meticulously updated the course to include the latest communication techniques and strategies, ensuring you receive the most relevant and up-to-date knowledge. Requirements: To fully engage in this Eloquence Course: Discover Your Confident and Powerful Voice, you only need a willingness to learn and a desire to enhance your communication skills. There are no specific prerequisites or prior experience required. Career Path: Upon completing this Eloquence Course: Discover Your Confident and Powerful Voice, you will be equipped with highly valuable skills to propel you towards various professions. Some of the career paths you can explore include: Public Speaker - Average UK Salary: £50,000 per year Sales Executive - Average UK Salary: £30,000 per year Marketing Manager - Average UK Salary: £45,000 per year Human Resources Manager - Average UK Salary: £40,000 per year Media Presenter - Average UK Salary: £35,000 per year Team Leader - Average UK Salary: £35,000 per year Customer Relationship Manager - Average UK Salary: £30,000 per year Certification: Upon completing the Eloquence Course: Discover Your Confident and Powerful Voice, you will receive a CPD (Continuing Professional Development) certificate, adding credibility to your newly acquired skills and enhancing your professional profile. Course Curriculum 1 sections • 13 lectures • 03:34:00 total length •Module 01: Introduction: 00:18:00 •Module 02: Impress Hook Your Audience: 00:26:00 •Module 03: Eloquence Choose Your Word Wisely Part 01: 00:18:00 •Module 04: Eloquence Choose Your Word Wisely Part 02: 00:20:00 •Module 05: Eloquence Choose Your Word Wisely Part 03: 00:14:00 •Module 06: Impress Build Relationships: 00:10:00 •Module 07: Eloquence Master Your Tone of Voice Part 01: 00:19:00 •Module 08: Eloquence Master Your Tone of Voice Part 02: 00:14:00 •Module 09: Eloquence Master Your Tone of Voice Part 03: 00:17:00 •Module 10: Eloquence Master Your Tone of Voice Part 04: 00:14:00 •Module 11: Impress Convince with Your Voice: 00:19:00 •Module 12: Impress Command with Your Body: 00:16:00 •Module 13: Impress Answer Any Question: 00:09:00

Speed and accuracy at the keyboard can make a world of difference—whether drafting a report, crafting a sales email, or taking meeting minutes. This Touch Typing: 8 in 1 Premium Bundle offers a mix of essential skills, combining typing fundamentals with writing disciplines such as copywriting, sales writing, and creative writing. It’s designed to sharpen your ability to type swiftly and communicate clearly in various professional contexts. Alongside improving your Microsoft Word expertise and transcription skills, this bundle focuses on written communication that sells and inspires. For those aiming to enhance both their speed and style in written tasks, this bundle offers a flexible, focused approach without any unnecessary fuss or jargon. Learning Outcomes Increase typing speed and accuracy for all digital documents. Develop clear and persuasive sales writing techniques. Learn to write effective email sales letters professionally. Understand the essentials of minute taking and report writing. Improve creative writing for business and personal use. Gain confidence using Microsoft Word for document formatting. Who is this Course For Office workers improving typing and document skills. Sales professionals crafting better emails and letters. Aspiring writers practising creative and copywriting techniques. Virtual assistants managing transcription and communication tasks. Secretaries and PAs handling meeting notes and reports. Freelancers developing content and typing speed. Jobseekers wanting to boost digital communication skills. Students needing to improve both speed and writing clarity. Career Path Administrative Assistant – £20,000 to £27,000 per year Copywriter – £25,000 to £35,000 per year Sales Executive – £22,000 to £32,000 per year Transcriptionist – £21,000 to £29,000 per year Personal Assistant – £23,000 to £30,000 per year Content Writer – £24,000 to £33,000 per year