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4744 Courses

Awareness of Mental Health Problems

4.7(47)

By Academy for Health and Fitness

This course provides an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Awareness of Mental Health Problems will provide you with the right CPD Accredited proficiency that you'll need to succeed.Gain experience online and interact with experts. This can prove to be the perfect way to get notice by a prospective employer and stand out from the crowd. Awareness of Mental Health Problems has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Why choose this course? Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included ****Course Curriculum**** Here are the topics you will cover on the Course. Module 1: Introduction Module 2: Childhood And Adolescent Psychiatric Disorders Module 3: Stress and Anxiety Disorders Module 4: Schizophrenia Module 5: Personality Disorders Module 6: Mood Disorders Module 7: Eating and Sleeping Disorders Module 8: Self-Harm and Suicide Module 9: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34 CPD 6 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Awareness of Mental Health Problems has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Awareness of Mental Health Problems. Enrol on the Awareness of Mental Health Problems and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Awareness of Mental Health Problems with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Awareness of Mental Health Problems without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Awareness of Mental Health Problems online from your computer, tablet, or smartphone, and learn in a way that suits you.

Awareness of Mental Health Problems
Delivered Online On Demand6 hours
£12

Safeguarding Officer Training Level 3

4.7(47)

By Academy for Health and Fitness

From identifying risks to record keeping, safeguarding is a compilation of various tasks and duties. Only a skilled individual can carry them out with proficiency and accuracy. So, if you are already working or wish to work in the safeguarding sector, it's high time to build your skills. Don't know where to start? We have the perfect solution for you. The Safeguarding Officer Training Level 3 course is the perfect place to start your training. It will give you the opportunity to get quality training from the comfort of your home. The course will provide you with a detailed overview of safeguarding. Here, you will learn the law and guidance related to safeguarding. The course contains valuable information on child abuse and sexual exploitation. In addition, the course will provide you with the skills required for risk assessment. You will develop a clear understanding of the reporting and record-keeping process. After completing the course, you will receive a certificate of achievement. This certificate will add significant value to your resume. Join now! At the end of this course, you will be able to: Learn the law and regulations regarding safeguarding Deepen your understanding of child abuse and child sexual exploitation Build the expertise required for risk assessment Know the process of reporting to disclosure Understand the principles of record keeping Why Choose Safeguarding Officer Training Level 3? Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates are available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance are included. ***Course Curriculum*** **Safeguarding Officer Training Level 3** Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers, teachers, and other professionals who work directly with children and vulnerable adults. Managers and supervisors in organisations that deal with children and vulnerable adults. Volunteer coordinators and volunteers in organisations that work with children and vulnerable adults. Health and safety officers in organisations. Individuals who want to understand their responsibilities and obligations in safeguarding children and vulnerable adults. Anyone who wants to improve their knowledge and skills in safeguarding and child protection. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Safeguarding Officer Training Level 3 course will provide detailed lessons on child safeguarding. Upon successful compilation of the course, you will be able to explore careers such as: Safeguarding Officer (Annual salary range £26,000- £37,000) Social Worker (Annual salary range £34,000- £67,000) Teacher (Annual salary range £31,000- £41,000)

Safeguarding Officer Training Level 3
Delivered Online On Demand4 hours
£12

Physiotherapy & Allied Health-CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Did you know that the demand for Physiotherapists in the UK is on the rise? According to recent statistics, the number of employed Physiotherapists in the UK has increased by 4.3% in the last year alone. As the need for healthcare professionals grows, now is the perfect time to consider a career in Physiotherapy. Our Physiotherapy - Allied Health course covers everything from the skeletal muscle structure to aquatherapy and hydrotherapy techniques. You'll learn about injury prevention, the neuromuscular system, and critical care for back pain. You'll become an expert in therapeutic ultrasound, TENS machines, and different therapy techniques. By completing this Physiotherapy - Allied Health course You'll be equipped with the tools to help MND patients, prevent injuries, and treat those suffering from osteoporosis. Whether you're looking to start a career in healthcare or progress in your current role, our Physiotherapy - Allied Health course is the perfect choice. After this Physiotherapy - Allied Health course, you will be able to learn: Understand the history and role of Physiotherapy Learn about the skeletal muscle structure and neuromuscular system Gain knowledge in injury prevention and different therapy techniques Understand critical care for back pain and treatment methods for osteoporosis Learn about aquatherapy and hydrotherapy Understand the process of becoming a Physiotherapist Start your learning journey straight away with this Physiotherapy - Allied Health course and take a step toward a brighter future! Why Prefer This Physiotherapy - Allied Health Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here are the topics you will cover on the Physiotherapy - Allied Health Course. What is Physiotherapy? What do Physiotherapists do? History of Physiotherapy Skeletal Muscle Structure Neuromuscular System Injury Prevention What is Sports Physiotherapy? Osteoporosis Back Pain & Critical Care Aquatherapy & Hydrotherapy Different Therapy Techniques Treatment Method Physiotherapy For MND Patient Musculoskeletal Physiotherapy (MSK) TENS Machines What is Therapeutic Ultrasound? Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Physiotherapy - Allied Health course is for: This course is ideal for individuals interested in pursuing a career in this sector. It is ideal for those who have a passion for improving people's quality of life. People who enjoy working with their hands and have good communication skills would benefit. This course is for people who are committed to lifelong learning and professional development. Requirements No formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the without any delay. Career path Sports Therapist - Average salary £22,500 Rehabilitation Assistant - Average salary £18,856 Occupational Therapist - Average salary £29,771 Physiotherapy Assistant - Average salary £17,316 Massage Therapist - Average salary £21,427 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Physiotherapy & Allied Health-CPD Certified
Delivered Online On Demand9 hours
£12

UK Tax Accounting Training

4.7(47)

By Academy for Health and Fitness

Learn new skills and develop your professional knowledge with UK Tax Accounting and learn from home at a pace that suits you. The course has been expertly designed for you to complete through distance e-learning also gain relevant skills and acquire tremendous knowledge on the subject all without leaving your own home! The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the course at a pace that suits you. Enrol on the UK Tax Accounting now and start studying using any internet-enabled device, including computers, tablets, and smartphones. With 24/7 student support offered to you on this course, you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the course and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Introduction to Accounting Module 02: Income Statement and Balance Sheet Module 03: Tax System and Administration in the UK Module 04: Tax on Individuals Module 05: National Insurance Module 06: How to Submit a Self-Assessment Tax Return Module 07: Fundamentals of Income Tax Module 08: Payee, Payroll and Wages Module 09: Value Added Tax Module 10: Corporation Tax Module 11: Double Entry Accounting Module 12: Career as a Tax Accountant in the UK Assessment Process Once you have finished the learning stages in this course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with UK Tax Accounting. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the UK Tax Accounting with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the UK Tax Accounting without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the UK Tax Accounting online from your computer, tablet, or smartphone, and learn in a way that suits you.

UK Tax Accounting Training
Delivered Online On Demand5 hours
£12

Principles of Warehousing and Storage

4.7(47)

By Academy for Health and Fitness

Principles of Warehousing and Storage provides an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Principles of Warehousing and Storage will provide you with the right qualifications that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get notice by a prospective employer and stand out from the crowd. Principles of Warehousing and Storage has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Principles of Warehousing and Storage is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.. Why choose Principles of Warehousing and Storage? Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on Principles of Warehousing and Storage Course: Principles of Warehousing and Storage Module 01: Stockroom and Warehousing Module 02: Processes in Warehousing and Stockroom Management Module 03: Order Picking System in Warehouses Module 04: Logistics and Supply Chain in a Warehouse Module 05: Classification of Inventory in the Warehouse Module 06: Inventory Management Techniques Module 07: Technology in the Warehouse Module 08: Adopting the Right Technology Module 09: Core Functions of a Warehouse Management System (WMS) Module 10: Cost Management Module 11: Health & Safety Management Module 12: Workforce Management Module 13: Fire and Electrical Safety Management Module 14: Storage Systems Module 15: Automated Storage and Retrieval Systems Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Principles of Warehousing and Storage has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Principles of Warehousing and Storage. Enrol on the Principles of Warehousing and Storage and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Principles of Warehousing and Storage with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Principles of Warehousing and Storage without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Principles of Warehousing and Storage online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Principles of Warehousing and Storage
Delivered Online On Demand5 hours
£12

Food Safety - Personal Hygiene Level 2

4.7(47)

By Academy for Health and Fitness

Learn new skills and develop your professional knowledge with the Food Safety - Personal Hygiene Level 2 and learn from home at a pace that suits you. The course has been expertly designed for you to complete through distance e-learning also gain relevant skills and acquire tremendous knowledge on the subject all without leaving your own home! The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the Food Safety - Personal Hygiene Level 2 at a pace that suits you. Enrol on the FFood Safety - Personal Hygiene Level 2 now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on course, you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the course and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why Choose Food Safety - Personal Hygiene Level 2? Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum**** Here are the topics you will cover on the Food Safety - Personal Hygiene Level 2 Course. ***Food Safety - Personal Hygiene Level 2*** Module 1: Food Safety Legislation Food Safety Legislation Module 2: Microbiological Hazards Microbiological Hazards Module 3: Physical, Chemical and Allergenic Hazards Physical, Chemical, and Allergenic Hazards Module 4: Food Storage Food Storage Module 5: Food Preparation Food Preparation Module 6: Personal Hygiene Personal Hygiene Module 7: Food Premises Design and Cleaning Schedules Food Premises Design and Cleaning Schedules Module 8: Further Information Further Information Module 9: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business During COVID-19 Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Food Safety - Personal Hygiene Level 2. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Food Safety - Personal Hygiene Level 2 without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course from your computer, tablet, or smartphone, and learn in a way that suits you.

Food Safety - Personal Hygiene Level 2
Delivered Online On Demand11 hours
£12

Physiotherapy Training

4.7(47)

By Academy for Health and Fitness

By enrolling in our physiotherapy training, you will get the expertise to relieve people's physical suffering and take the initial steps toward mastering a well-demand career. This physiotherapy training will provide you with detailed insight into the concepts and methods used in physiotherapy. Anatomy, physiology, biomechanics, exercise therapy, manual treatment, electrotherapy, and patient management are just a few of the important topics discussed during the course. The physiotherapy training will also give a general introduction to industry-specific applications of physiotherapy and best practices. Individuals involved will also get the chance to hone their physiotherapy abilities through hands-on activities, case studies, and supervised clinical placement. Enrol yourself and be efficient for: Be familiar with the fundamental and more complex concepts of human anatomy, physiology, biomechanics, and movement Learn how musculoskeletal problems are evaluated and diagnosed Explain how electrotherapy, manual therapy, and exercise treatment are used Consider the importance of communication and patient management abilities Identify the fundamentals of treatment and chronic illness management Comprehend the importance of research in physiotherapy and how to evaluate research critically Acknowledge the professional and ethical issues that arise throughout the practice of physiotherapy Recognise the place of physiotherapy on the medical team Please Note: This Physiotherapy training does not entitle you to join the HCPC register or recognised Physiotherapists. But you will come across all the basic guidelines of Physiotherapy to boost and shine your knowledge in this particular field of Physiotherapy. Why Prefer Our Physiotherapy Training? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Physiotherapy Training: Module 01 What is Physiotherapy? Module 02: What do Physiotherapists do? Module 03: History of Physiotherapy Module 04: Skeletal Muscle Structure Module 05: Neuromuscular System Module 06: Injury Prevention Module 07: What is Sports Physiotherapy? Module 08: Osteoporosis Module 09: Back Pain & Critical Care Module 10: Aquatherapy & Hydrotherapy Module 11: Different Therapy Techniques Module 12: Treatment Method Module 13: For MND Patient Module 14: Musculoskeletal (MSK) Module 15: TENS Machines Module 16: What is Therapeutic Ultrasound? Module 17: Becoming a Physiotherapist Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in physiotherapy Healthcare professionals who want to improve their skills and knowledge in physiotherapy Individuals who are interested in pursuing a career in physiotherapy Professionals who are looking to improve their physiotherapy skills for career advancement or to increase their employability. Requirements You will not need any prior background or expertise to enrol in this course. Career path Physiotherapy Assistant: £18,545 to £21,176 District Nurse: £33,706 to £40,588 Sports Physiotherapist: £24,000 to £45,000 Musculoskeletal Physiotherapist: £25,654 to £45,838 Neurological Physiotherapist: £30,000 to £55,000 Paediatric Physiotherapist: £28,000 to £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Physiotherapy Training
Delivered Online On Demand9 hours
£12

Diploma in People Management

4.7(47)

By Academy for Health and Fitness

People Management course is designed for new and aspiring line managers or companies that want to provide employees with people management skills. Such Skills provide an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. The course will provide you with the relevant skills that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Stepping into a manager position for the first time represents the single most important step in any ongoing career path. However, climbing the ladder from entry-level workforce member to a position of responsibility is never easy. Doing so means first proving yourself as a figure of leadership and authority. A reliable and capable manager who can be turned to for guidance, delegation and direction. Fulfilling a manager's position means taking on significant responsibility. Organisations at every level are fundamentally dependent on effective People Management teams to drive key operations and the workforce as a whole. Nevertheless, to succeed in People Management is to become the single most valuable and prestigious professional commodity. Managing Skills has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Our course has interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take the course Is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes. What will you achieve? By the end of thiscourse, you'll be able to... Explore elements of People Management absence and support employees returning to work Assess the current labour market conditions and trends for your organisation to improve People Management techniques. Explore good practices in managing people. Describe effective ways of managing people. Explore approaches to managing people. Discuss the need to maintain a healthy workforce Reflect on your own managing style ****Course Curriculum**** Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out Assessment Process Once you have finished the learning stages in this course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with this course. Enrol on People Management Skills and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Pcourse with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for this course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete this course online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates Certificate of completion Digital certificate - £10

Diploma in People Management
Delivered Online On Demand2 hours
£12

Handling Difficult Customers

4.7(47)

By Academy for Health and Fitness

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Handling Difficult Customers
Delivered Online On Demand1 hour
£12

Professional Boundaries

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Every one of us has acknowledged at some point in our professional life that it would have been wonderful if we could have completed a certain assignment with greater professionalism. Keeping that in mind, to assist individuals in comprehending the importance of creating and upholding appropriate boundaries at work, this online course on professional boundaries has been created. The definition of professional boundaries, ethical issues, boundary-crossing and violation, and methods for establishing and upholding limits are just a few of the subjects that will be covered in the course. To aid students in effectively and efficiently developing their knowledge and abilities, the professional boundaries course will employ a combination of video lectures, interactive exercises, case studies, and self-assessments. Learn to reach your full potential by taking our Professional Boundaries and leaping up the career ladder of your choice. You can become quickly skilled in the field by enrolling in this professional boundaries bestselling course and stand proudly above applicants and candidates as you impress your future employer. Here are a few important skills you will achieve from our course: Discover what "professional boundaries" are and why they're crucial. Explore the moral implications of establishing and upholding limits. Assess the effects of boundary violations and crossings. Learn how to create and uphold acceptable limits in various work settings. Become more self-aware and reflective to see possible boundary difficulties. Acknowledge the importance of clear communication in upholding limits. Why Prefer Our Professional Boundaries Course? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover in the Professional Boundaries Course: Module 01: Positioning Yourself as a Professional Attitude in the Workplace Professionalism Making Changes through Personal Accountability Module 02: Enhancing Your Professional Image Your Image as a Whole Becoming More Marketable Communicating and Image Module 03: Expanding Your Skills Time Management Project Management Techniques Making Decisions Module 04: Communicating for Results Keys to Effective Communication Presentations Meetings Module 05: Building Relationships and Networks Work and Your Personality Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer Roles in the Office MRP Assessment Process Once you have finished the learning stages in the Professional Boundaries course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for this Professional Boundaries course is individuals who deal directly with clients and interact with the general public, including those in the helping industries of healthcare, counseling, education, social work, and other related sectors. It is appropriate for managers and those in supervisory or administrative roles, as well as anybody who wants to grasp professional limits better. Requirements Enrol on the Professional Boundaries with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Professional Boundaries without any delay. Career path Healthcare Professionals: £25,368 to £63,862 Counsellors: £27,055 to £47,672 Educators: £28,000 to £43,685 Social Workers: £27,000 to £42,000 Human Resource Personnel: £18,000 to £40,000 Law Enforcement Officers: £18,000 to £26,000 Therapists: £27,055 to £47,672 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Professional Boundaries
Delivered Online On Demand3 hours
£12