45119 Courses

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Catheterisation Training - CPD Certified career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Catheterisation Training - CPD Certified course you will get 20 CPD Accredited PDF Certificates, Hard Copy Certificate of Catheterisation Training for Nurse/Carer and our exclusive student ID card absolutely free. Courses Are Included In This Catheterisation Training - CPD Certified Bundle: Course 01: Catheterisation Training for Nurse/Carer Course 02: Urine Catheterisation Training Course 03: Diploma in Phlebotomy - Level 4 Course 04: Infection Control Course Course 05: Nursing Assistant: Infection Prevention and Control Course 06: End of Life Care Course Course 07: Verification of Death Training for Nurses Course 08: Mandatory Training For Care Assistants & Care Staff Course 09: Control and Administration of Medicines Online Training Course Course 10: Nurse Prescribing Diploma Course 11: Safety & Precautions in Medication Management Course 12: Anatomy and Physiology of Human Body Course 13: Adult Nursing & Social Care Training Course 14: Dental Nurse Course 15: Neonatal Nursing Course 16: Maternity Care Assistant Course Course 17: Introduction to Midwifery Certificate Course Course 18: Introduction to Medical Terminology Course 19: Medical Law Course 20: Risk Assessment & Care Management Embarking on Catheterisation Training - CPD Certified is more than just taking an online course; it's an investment in your future. By completing this Catheterisation Training - CPD Certified bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Catheterisation Training - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Catheterisation Training - CPD Certified? Free CPD Accredited Certificate upon completion of Catheterisation Training - CPD Certified Get a free student ID card with Catheterisation Training - CPD Certified Lifetime access to the Catheterisation Training - CPD Certified course materials Get instant access to this Catheterisation Training - CPD Certified course Learn Catheterisation Training - CPD Certified from anywhere in the world 24/7 tutor support with the Catheterisation Training - CPD Certified course. Catheterisation Training - CPD Certified is an entirely online, interactive lesson with voiceover audio. Start your learning journey straightaway with our Catheterisation Training - CPD Certified Training! Catheterisation Training - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Catheterisation Training - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Catheterisation Training - CPD Certified course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Catheterisation Training - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Catheterisation Training - CPD Certified course is ideal for: Students seeking mastery in Catheterisation Training - CPD Certified Professionals seeking to enhance Catheterisation Training - CPD Certified skills Individuals looking for a Catheterisation Training - CPD Certified-related career. Anyone passionate about Catheterisation Training - CPD Certified Requirements This Catheterisation Training - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Catheterisation Training - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.

Hydronics Unlocked — 1-Day Course Design and install smarter heating systems with confidence. This full-day course is crafted for heating professionals who want to sharpen their design skills, understand system performance and build the knowledge they need for modern, efficient installs — with boilers, heat pumps or both. 💡 Who This Course Is For Whether you're: An experienced engineer looking to stay ahead of the curve, Newly qualified and craving clear, practical answers Installing gas or oil boilers and exploring the move into heat pumps, Already fitting heat pumps but missing key insights, Or designing systems on paper and want to bridge the gap to real-world installs… This course will help you take your next step to levelling up your career. 🧠 What You’ll Learn Build the confidence and skills to deliver systems that are more efficient, reliable and ready for the future. You'll learn: Our 10-Step Hydronics Process: your complete framework for design and installation Pump Setting: understand how to match pump performance to system needs Flow, Velocity, Resistance: calculations made simple and useful Pipe Sizing: learn how to size pipes correctly to minimise pressure loss Controls for Efficiency: understand how modern controls improve performance Low temperature design: build confidence and skills for heat pump work 🎁 What's Included 📍 In-person training led by Dan Booker 📖 Take-home course book ☕ Tea, coffee and biscuits provided throughout 🥪 Lunch provided ⭐ Dan Booker Dan has over 20 years in electrical and renewable installations and now heads up H2-Eco’s design arm where he supports local installers in fitting high-performing heat pumps. He has delivered projects from small domestic upgrades to large commercial systems and trained installers nationwide in low temperature hydronics and heat pump technology. Dan is driven by a passion for solving complex technical challenges and advancing sustainable heating. 🗺 Where H2-Eco 3B, Glenmore Business Park, Holton Heath, Poole BH16 6NL Google Maps link

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

This Working With Children Training is an introductory course designed for learners, regardless of employment status, who want or need to develop their understanding of the main issues in childcare learning and development. The Working With Children Training qualification provides students with a good understanding of the practical skills required for working with young children and employment in general. This Working With Children Training course covers healthy eating and planning and participating in activities to encourage children to eat healthily. This Working With Children Training course also covers supporting the provision of a safe learning environment for young children, health and safety requirements and the importance of keeping all children safe from harm, designing a range of play activities for young children aimed at their age and stage of development. Learning Outcomes After completing Working With Children Training course, the learner will be able to: Understand how to encourage children to eat healthily. Understand how to create a safe environment for young children. Understand the features of effective teamwork. Understand the role in promoting children's rights. Understand how to provide a variety of appropriate play activities for young children. Why Choose Working With Children Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Working with Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Working With Children Training Bundle Course Course 01: Working With Children Training Course 02: Advanced Diploma in Child Care Course 03: Level 2 Diploma for the Early Years Practitioner Course 04: Child and Adolescent Mental Health Course Course 05: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 06: Child Protection and Risk Assessment Course 07: Level 3 Certificate in Understanding Autism Course 08: Level 3 Designated Safeguarding Lead Training Course Course 09: Level 3 Award in Childcare and Education Course Course 10: Nursery Nurse Course Course 11: Childcare and Nutrition Course 12: Autism Diploma Course Course 13: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 14: Diploma in Special Education Needs (SEN) Course 15: Primary Teaching Diploma ***Other Benefits of Working With Children Training Bundle Course Free 15 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum OfLevel 1 Award in Working With Children Module 01: Encouraging Children to Eat Healthily Module 02: Create a Safe Environment for Young Children Module 03: Working in a Team Module 04: Contribute to Equality of Opportunity in Support of Young Children's Development Module 05: Provide a Range of Appropriate Play Activities for Young Children >> ---------------- << Assessment Method After completing each module of the Working With Children Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Working With Children Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Working with ChildrenTraining course is ideal for motivated students who want to improve their personal and professional skills while also preparing for their dream job! This Course is also ideal for those who want to learn in-depth about this topic and value staying up to date on the most recent facts and expertise. Requirements There are no specific requirements for Working with Children Training course because it does not require any advanced knowledge or skills. Career path This Working with ChildrenTraining course does not provide a direct job qualification. However, you must deal with children as a parent, teacher, family member, or other professional. That is why it is critical to understand the Working with Children. Certificates Certificate of completion Digital certificate - Included

face to face training customised and bespoke. One to One Online or Face to Face

10 QLS Endorsed Courses for Massage Therapy | 10 Endorsed Certificates Included | Lifetime Access

ADVANCED 8 CPD POINTS 1 DAY INTENSIVE COURSE  ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! This course theory will help you to understand: We will cover all you need to know in order for you to treat your patients confidently and safely. The Theory will cover; Anatomy and physiology Ageing Characteristic of the ideal skin booster Product Introduction Treatment Method Contraindication Complication management Pre & Post-treatment advices Using Products like Toskani, Skinecos, Jalupro etc. Using Products , PROFHILO, recommended for midd and low part of the face as well as other delicate areas of skin such as the neck, décolletage, hands or knees. Practice will enable you to learn in 1-day ONE-TO-ONE Training We will cover pertinent information including mechanism of action, safety and efficacy issues, management and treatment of complications, dilution guidelines, and more. A certification of hands-on training will be provided upon completion of the course. You will perform this procedure on live models injecting superficially and administrating the product (skinbooster) into the subcutaneous layer. This will happen under the supervision and guidance of highly experienced aesthetic practitioners. You will practice injectables with needle on; Face, Neck, Decolatege & Hands You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course

Why Learn Vectorworks Spotlight Training Courses? VectorWorks Spotlight Course offers strong 2D drawing tools and lighting skills. while. Spotlight goes beyond fundamentals, offering solution for designing, modeling, and sharing entertainment projects. It's the industry standard for lighting, scenery, sets, corporate events, theater, and exhibits. Click here for more info: Website When can I book this course? 1-on-1 training. Duration: 16 hrs, Flexible scheduling (Mon to Sat, 9 am - 7 pm). Choose your own day and time. Training Course: Vectorworks Spotlight Duration: 16 hours Course Overview: I. Introduction to Vectorworks (1 hour) Overview of Vectorworks software and its diverse applications Familiarization with the user interface and navigation Customizing preferences and settings to optimize workflow II. 2D Drawing Tools (2 hours) Utilizing basic drawing tools for creating lines, rectangles, circles, and polygons Implementing text and dimension tools for annotations Applying modify tools for object editing and transformation Organizing elements using layers and classes III. 3D Modeling Tools (3 hours) Introduction to extrude, revolve, sweep, and loft tools for 3D modeling Creating 3D objects from 2D shapes for spatial representation Modifying and refining 3D models Exploration of the 3D modeling environment IV. Advanced 3D Modeling Tools (2 hours) Utilization of solid modeling tools for complex geometry creation Performing Boolean operations to combine or subtract shapes Creation and use of symbols for efficient workflow V. Introduction to Spotlight (1 hour) Overview of the Spotlight workspace and its features Adding and configuring lighting devices for stage and event design Creation and modification of lighting positions for precise placement VI. Spotlight Tools and Techniques (3 hours) Creation and editing of lighting instruments for customized setups Use of visualization tools for lighting simulations Creation and application of labels and legends for documentation Generation of worksheets and reports for lighting analysis VII. Advanced Spotlight Techniques (2 hours) Utilization of video and projection tools for multimedia presentations Incorporation of audio and sound systems for immersive experiences Understanding rigging and hoisting for stage setup Management of paperwork and documentation for effective planning VIII. Integration with Other Software (1 hour) Importing and exporting files for collaborative work with other software Utilizing Vectorworks in CAD and BIM workflows for seamless interoperability Exploration of plugins and add-ons for expanded functionality IX. Project-based Exercises (1 hour) Application of learned techniques to real-world scenarios Creation of a lighting plan for a concert or theater production Designing a 3D model of a building or interior space Free 30-day BIM & CAD Software Trial Request: Vectorworks After completing Vectorworks 2D | 3D and Spotlight Training Course? Vectorworks Proficiency: Master Vectorworks software, including interface and tools. 2D Drafting: Create precise technical drawings using fundamental 2D tools. 3D Modeling: Develop skills in 3D modeling, modification, and spatial representation. Spotlight Expertise: Learn stage and event design tools, focusing on lighting setups. Advanced Techniques: Explore complex 3D modeling and Spotlight features. Interdisciplinary Integration: Integrate Vectorworks with other software in CAD and BIM workflows. Project Application: Apply skills to real-world scenarios, creating plans and models. Job Opportunities: CAD Technician: Draft detailed plans for architecture and engineering firms. Stage Designer: Plan lighting, sound, and multimedia setups for events. Event Planner: Design event layouts with lighting and audio-visual setups. Architectural Drafter: Create accurate architectural plans and models. Interior Designer: Visualize interior spaces in 2D and 3D for clients. Lighting Designer: Specialize in various lighting applications, from buildings to stages. BIM Specialist: Work with architectural firms on Building Information Modeling projects. Freelance Designer: Offer services in 2D/3D modeling, event planning, or architectural visualization. What is Vectorworks Spotlight? Vectorworks Spotlight is a specialized package tailored for entertainment design professionals, offering both 2D and 3D capabilities. It is the industry-standard CAD software for entertainment design, ideal for lighting, scenery, sets, events, theater, and exhibits. Training Details: Duration: 16 hrs (flexible scheduling) Method: Personalized 1-on-1 training (In-person or Live Online over Zoom) Tailored content, adaptable pace, individual support Differences from Vectorworks Fundamentals: Vectorworks Fundamentals serves general modeling and drawing needs, while Spotlight provides comprehensive solutions for design, modeling, documentation, and collaborative project sharing, catering specifically to industry experts. Applications of Spotlight: Spotlights have diverse uses, including emergency situations and when a powerful light source surpassing a flashlight is required. Interior Designers and Vectorworks: Yes, interior designers use Vectorworks software, particularly Vectorworks Architect, for efficient workflow and effective realization of creative visions. Course Structure: Individualized Instruction (1-2-1) Customized Content Adaptable Learning Pace Flexible Scheduling: Monday to Saturday, 9 am to 7 pm Get Vectorworks: For more information and to download Vectorworks, visit Vectorworks Website. Individualized Training: Get personalized attention and tailored guidance during your training sessions. Flexible Timings: Select your preferred schedule and training days to fit your convenience. Post-Training Assistance: Access complimentary online support even after course completion. Comprehensive Resources: Receive detailed PDF notes and handouts for effective learning. Certification of Completion: Receive a recognition certificate upon successfully finishing the course. Affordable Pricing: Take advantage of budget-friendly training rates. Software Setup Support: Receive assistance in configuring the software on your device. Referral Benefits: Recommend a friend and enjoy discounts on upcoming courses. Group Training Offers: Benefit from special discounts for group training programs. Convenient Hours: Attend sessions from Monday to Sunday, with extended operating hours. Tailored Learning: Experience customized training designed to meet your specific requirements.