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Unlock the door to innovation and efficiency with our 'Agile Scrum Master Certification' course. Dive into a transformative learning experience that transcends traditional development models, equipping you with the skills to thrive in the dynamic landscape of Agile methodologies. This course, guided by the 2020 Scrum Guide, is your gateway to mastering Scrum principles, events, artifacts, and scaling techniques. Delight in a bonus full eBook, providing you with a comprehensive resource to solidify your Agile expertise. Learning Outcomes Understand the evolution from traditional development models to the Agile framework. Master the core principles and practices outlined in the 2020 Scrum Guide. Navigate the intricacies of Scrum teams, events, and artifacts for effective project management. Explore advanced topics such as Agile requirements, estimation techniques, and metrics. Prepare for the PSM1 certification with expert guidelines, tips, and tricks. Why choose this Agile Scrum Master Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Agile Scrum Master Certification for? Project managers seeking to enhance their project delivery efficiency. Aspiring Scrum Masters eager to lead Agile teams to success. Professionals transitioning to Agile methodologies for project management. Team members looking to contribute effectively in Agile environments. Individuals preparing for the PSM1 certification. Career path Agile Scrum Master: £40,000 - £65,000 Project Manager (Agile Focus): £45,000 - £70,000 Agile Coach: £50,000 - £80,000 Product Owner: £42,000 - £68,000 Senior Project Manager (Agile): £55,000 - £90,000 Scrum Trainer: £60,000 - £100,000 Prerequisites This Agile Scrum Master Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Agile Scrum Master Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum OBJECTIVES AND TARGETS Objectives and Targets 00:09:00 Download: course curriculum in pdf 00:05:00 FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE Waterfall. Typical challenges 00:05:00 Agile history and 2001's Manifesto 00:11:00 Agile. A different approach 00:04:00 Agile benefits 00:02:00 When agile is best applied + success factors 00:03:00 Download: Agile Vs Waterfall. Overview diagram 00:01:00 Download: Agile Vs Waterfall side by side by project stage 00:04:00 2020 SCRUM GUIDE: WHAT'S NEW! 2020 SCRUM GUIDE: WHAT'S NEW! 00:22:00 BONUS: FULL EBOOK OF THE COURSE! BONUS - Full eBOOK of the Course 00:01:00 SCRUM Download: the Scrum Guide 00:14:00 Download: the Scrum Glossary 00:08:00 Download: Framework Navigator 00:01:00 Scrum introduction 00:12:00 Theory and values 00:08:00 THE SCRUM TEAM The Scrum Team - Introduction 00:08:00 Product, Product Goal and Product Owner 00:14:00 Developers 00:03:00 The scrum master 00:08:00 Characteristics of a perfect scrum master 00:23:00 SCRUM EVENTS Introduction 00:03:00 The Sprint 00:06:00 Download: Diagram of a typical Sprint (with events, roles, artifacts) 00:01:00 The sprint planning 00:10:00 The daily scrum 00:04:00 The sprint review 00:06:00 The sprint retrospective 00:05:00 SCRUM ARTIFACTS Product backlog 00:08:00 Sprint backlog 00:02:00 Increment and definition of done 00:04:00 Commitments 00:04:00 SCALING SCRUM Introduction 00:02:00 Scrum of scrums 00:02:00 Nexus framework 00:05:00 Download: the Nexus Framework poster 00:01:00 SCRUM IN PRACTICE ! A day in the life of a typical Sprint 00:32:00 AGILE REQUIREMENTS Products, Initiatives, Epics, Features, Stories and Tasks 00:11:00 ESTIMATION TECHNIQUES Underlying theory, t-shirt sizing, planning poker 00:09:00 Bucket system, affinity mapping, time unit 00:04:00 AGILE METRICS Underlying theory. Velocity 00:07:00 Sprint burn-down 00:08:00 Release burn-up, cumulative flow, other metrics 00:06:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS How to best prepare for PSM I Certification 00:09:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM I EXAM SIMULATOR #1 and #2 (80+80 HIGH QUALITY QUESTIONS. REAL MODE) 00:01:00 Assignment Assignment - Agile Scrum Master Certification 00:00:00

The Introduction to Material Management course provides a comprehensive understanding of material management principles and practices. Participants will explore topics such as purchasing, supply chain management, inventory control, forecasting, and materials handling to enhance their knowledge and skills in effective material management. Learning Outcomes: Understand the fundamentals and importance of material management. Learn about purchasing processes and supply chain management in material acquisition. Master inventory management techniques and planning for efficient stock control. Gain insights into stores management and control to optimize material handling. Explore various forecasting methods to anticipate material needs accurately. Implement material requirements planning (MRP) to optimize resource allocation. Enhance knowledge of materials handling techniques and equipment for efficient operations. Develop strategies for cost-effective and sustainable material management practices. Why buy this Introduction to Material Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Introduction to Material Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Procurement professionals looking to enhance their material management skills. Inventory and warehouse managers aiming to optimize stock control. Supply chain professionals seeking a deeper understanding of material flow. Operations managers interested in improving overall material handling and planning. Prerequisites This Introduction to Material Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Material Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Material Manager: Oversee material procurement, storage, and distribution processes. Supply Chain Analyst: Analyze supply chain data to improve material flow. Inventory Control Specialist: Manage inventory levels and optimize stock management. Operations Coordinator: Coordinate material handling and logistics in an organization. Purchasing Officer: Handle purchasing activities and supplier relationships. Course Curriculum Module 01: Introduction to Material Management Introduction to Material Management 00:14:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:15:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:17:00 Module 04: Stores Management and Control Stores Management and Control 00:24:00 Module 05: Forecasting Forecasting 00:13:00 Module 06: Material Requirements Planning Material Requirements Planning 00:22:00 Module 07: Materials Handling Materials Handling 00:14:00 Assignment Assignment - Introduction to Material Management 00:00:00

Do you dream of managing successful deliveries - be it flower delivery, flood delivery, parcels, or complex projects? This course equips you with the skills to become a sought-after delivery manager. Master the in-demand Agile methodology, discover the secrets of efficient project breakdown, and explore the latest scheduling techniques. Whether you crave the fast-paced world of e-commerce or the strategic realm of project management, this course paves the way for a fulfilling career. Unleash your potential in the ever-evolving delivery landscape. This comprehensive course equips you with the expertise to excel in various delivery management roles, from overseeing Iceland deliveries to streamlining operations at Tesco. Gain the proficiency to navigate the complexities of project lifecycles, ensuring seamless service delivery across diverse industries. Learning Outcomes Grasp the fundamentals of delivery management and its critical role in various sectors. Understand the core principles of Agile working methodologies. Master the breakdown of projects into manageable components for efficient execution. Gain expertise in scheduling and managing projects using the Kanban method. Comprehend the importance of ICT in effective project management. Why buy this Delivery Manager Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Delivery Manager there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Delivery Manager course for? Individuals seeking a career in delivery management across various industries. Professionals aiming to upskill and enhance their project management capabilities. Those aspiring to transition into the dynamic world of Agile project management. Business owners seeking to optimize their delivery processes and boost efficiency. Anyone interested in acquiring the coveted skills of a successful delivery manager. Prerequisites This Delivery Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delivery Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Service Delivery Manager: £35,000 - £50,000 per annum Agile Delivery Manager: £40,000 - £55,000 per annum Project Manager: £42,000 - £58,000 per annum Programme Manager: £50,000 - £65,000 per annum Operations Manager: £45,000 - £60,000 per annum Business Analyst: £38,000 - £53,000 per annum Course Curriculum Module 01: Introduction to delivery manager Introduction to Delivery Manager 00:40:00 Module 02: Introduction to Agile working Introduction to Agile Working 01:00:00 Module 03: Key Agile Concept Key Agile Concept 00:30:00 Module 04: What Is scrum What is Scrum 01:00:00 Module 05: Breakdown of an Entire Project Breakdown of an Entire Project 00:50:00 Module 06: Various Parts of an Agile Project Various Parts of an Agile Project 00:45:00 Module 07: Project Scheduling Using kanban Project Scheduling Using Kanban 00:40:00 Module 08: Importance of ICT in Project management Importance of ICT in Project management 00:40:00 Module 09: Project Closure Project Closure 00:30:00 Assignment Assignment - Delivery Manager 00:00:00

The Need to Focus on Business Benefits and Value For decades, project managers were trained to focus on the creation of the deliverables defined in the project's requirement, often with little regard for the expected business benefits and business value. This is now changing as companies have a better understanding of business benefits and value and are updating their methodologies and frameworks. Some frameworks, such as Agile and SCRUM, appear to do a better job identifying than traditional project management practices tracking and reporting business benefits and value. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Managing Portfolios: The Most Broken Function in Businesses Today Organizations need to better control their projects and programs, both current and oncoming. This session outlines five steps in defining a portfolio and connects this to project and program lifecycle management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Business Administration: Level 2 Diploma in Business Administration Course Would you like to improve your business acumen? This Level 2 Diploma in Business Administration course will help you comprehend all business-related themes. Constructive criticism, support for colleagues, conflict resolution techniques, collaboration principles and many more topics you can get in our Level 2 Diploma in Business Administration! You will be responsible for organising and controlling your workload, priorities, and both personal and professional performance during the Level 2 Diploma in Business Administration course. This Level 2 Diploma in Business Administration course also covers how to use time management techniques and technologies to support the organisation in achieving its operational objectives. This Level 2 Diploma in Business Administration course includes business communication, administrative service concepts, and management of personal performance and growth. The Level 2 Diploma in Business Administration training also covers managing and supplying stationery and supplies, as well as touch typing notes into text. Enrol in the Level 2 Diploma in Business Administration course to get knowledge about managing the hiring and selection procedure as well as helping to create and manage an information system. Learning Outcomes of Level 2 Diploma in Business Administration After completing this Level 2 Diploma in Business Administration course, the learner will be able to: Know how to communicate in a business environment from Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course helps to gain a solid understanding of the principles of business. The Level 2 Diploma in Business Administration course explains document production and information management. Gain extensive skills in developing working relationships with colleagues through the Level 2 Diploma in Business Administration course. Gain an in-depth understanding of employer organisations with the help of the Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course can enhance communication and performance skills in a business environment. You can manage personal and professional development and know how to work safely in a business environment via the level 2 Diploma in Business Administration course. Main Course: Level 2 Diploma in Business Administration Course Free Courses are including with this Business Administration: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Level 2 Diploma in Business Administration Course, We Offer a free Level 3 Business Administration Course Special Offers of this Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Diploma in Business Administration Course Instant access to this Level 2 Diploma in Business Administration Course Get FREE Tutor Support to this Level 2 Diploma in Business Administration Course Business Administration: Level 2 Diploma in Business Administration Course The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration course is suitable for learners who work in business administration and want to improve their knowledge and skills. Special Note: Our Level 2 Diploma in Business Administration Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration (RQF) Requirements Business Administration: Level 2 Diploma in Business Administration Course To enrol in this Level 2 Diploma in Business Administration Course, students must fulfil the following requirements. To join in our Level 2 Diploma in Business Administration Course, you must have a strong command of the English language. To successfully complete our Level 2 Diploma in Business Administration Course, you must be vivacious and self driven. To complete our Level 2 Diploma in Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration Course Career path Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration qualification will increase your chances in the business field.

Are you ready to step into the dynamic world of facilities management? Our comprehensive Business Facilities Management Diploma is designed to equip you with the essential skills and knowledge needed to thrive in this critical field. Whether you're aiming to advance your career or shift gears into facilities management, this diploma is your gateway to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Business Facilities Management Diploma, learners will gain a comprehensive understanding of managing buildings and workplaces effectively. They will learn how to oversee the upkeep and functionality of facilities, ensuring they are safe, sustainable, and compliant with health and safety regulations. The curriculum covers strategies for managing human resources and contracts related to facility management, as well as handling leases and vendor relationships. Learners will also acquire skills in maintenance and repairs, optimizing workplace services, and efficiently managing space within facilities. The program includes project management techniques essential for executing facility-related projects successfully. Furthermore, learners will explore business development strategies and succession planning, crucial for the long-term sustainability and growth of organizations. Overall, this diploma equips learners with practical knowledge and skills to excel in the diverse field of business facilities management. Course Curriculum Module 01: Introduction to Facilities Management Module 02: Sustainable Facilities Management Module 03: Health and Safety at Work Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Maintenance and Repairs Module 07: Managing Workplace Services Module 08: Space Management Module 09: Project Management Module 10: Business Development and Succession Planning Learning Outcomes: Understand principles of effective facilities management and its importance. Implement sustainable practices to enhance facility operations and efficiency. Ensure compliance with health, safety, and workplace regulations. Manage human resources and contracts effectively within facility contexts. Navigate lease agreements and vendor relationships for optimal facility performance. Oversee maintenance, repairs, and workplace service management competently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Facilities Management Diploma 2:07:55 1: Module 01: Introduction to Facilities Management 13:12 2: Module 02: Sustainable Facilities Management 08:21 3: Module 03: Health and Safety at Work 11:34 4: Module 04: Human Resource and Contract Management 11:48 5: Module 05: Lease Purchase and Vendor Management 12:43 6: Module 06: Maintenance and Repairs 11:37 7: Module 07: Managing Workplace Services 17:06 8: Module 08: Space Management 10:57 9: Module 09: Project Management 16:21 10: Module 10: Business Development and Succession Planning 13:16 11: CPD Certificate - Free 01:00 Who is this course for? Professionals aspiring to manage business facilities effectively. Individuals seeking expertise in facilities management roles. Those interested in health, safety, and compliance management. Managers aiming to enhance workplace efficiency and sustainability. Anyone pursuing skills in project and space management. Career path Facilities Manager Health and Safety Officer Contract Manager Project Coordinator Space Planner Maintenance Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embrace the art of effortless communication with our comprehensive Master Yourself in Talking with Strangers course. This transformative journey will equip you with the knowledge and skills to confidently navigate social interactions, build meaningful connections, and overcome the fear of striking up conversations with strangers. Ditch the awkward silences and self-doubt, and unlock the confidence to initiate and engage in engaging conversations with anyone, anywhere. Discover the psychology behind effective communication, understanding how to read social cues, adapt your approach to different personalities, and maintain engaging conversations. Learning Outcomes Eradicate the fear of approaching and conversing with strangers Master the art of initiating and maintaining engaging conversations Develop effective communication skills to build meaningful connections Understand the psychology behind effective communication and social cues Adapt your conversational approach to suit different personalities and situations Why choose this Master Yourself in Talking with Strangers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Master Yourself in Talking with Strangers course for? Individuals seeking to overcome shyness and social anxiety to confidently connect with others Professionals aiming to expand their network and build meaningful relationships Anyone interested in improving their communication skills and conversational fluency Individuals who want to feel more comfortable and confident in social settings Those seeking to enhance their personal and professional life through effective communication Career path Human Resources Specialist (£30,000 - £50,000) Sales Representative (£30,000 - £50,000) Account Executive (£40,000 - £60,000) Public Relations Specialist (£35,000 - £55,000) Customer Service Representative (£25,000 - £45,000) Entrepreneur (£50,000 - £100,000) Prerequisites This Master Yourself in Talking with Strangers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Master Yourself in Talking with Strangers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Course Overview Welcome 00:01:00 Disclaimer 00:02:00 Section 02: The Formula How to Deal with Rejection 00:03:00 Who are the Right People for You (The LA Rule, Step 1) 00:01:00 Where to Meet the Right People 00:04:00 What to Talk About (The LA Rule, Step 2) 00:02:00 What to Talk About with COMPLETE STRANGERS 00:06:00 Have a Joke to Spare 00:05:00 Unspoken Words 00:07:00 How to Maintain the Relationship 00:01:00 Section 03: Summary The Most Important Things from the Course 00:01:00 Section 04: End Thank You 00:01:00 Assignment Assignment - Master Yourself in Talking with Strangers 00:00:00

Accredited Project Management Diploma for Project Manager Embark on a comprehensive journey to mastery in project management with our Accredited Project Management Diploma. This course is meticulously crafted to equip you with a profound understanding of essential project management aspects, including setting up a Project Management Office, defining project goals and scope, conducting risk assessments, and effectively allocating resources. Learning Outcomes: Understand the role and structure of a Project Management Office in project management. Learn the process of defining clear and achievable project goals in project management. Master the art of conducting thorough risk assessments in project management. Develop the skill to define and manage project scope effectively in project management. Gain expertise in allocating and managing project resources efficiently in project management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Accredited Project Management Diploma: Project Management Office: Explore the functions, benefits, and best practices for establishing and running a Project Management Office. Defining Project Goals: Learn how to set clear, measurable, and attainable goals for successful project outcomes in project management. Doing Risk Assessment: Master the techniques of identifying, analyzing, and mitigating risks in project management. Defining Project Scope: Understand the importance of accurately defining project scope to ensure project objectives are met within constraints in project management. Allocating Project Resources: Gain insights into effective resource allocation strategies, including budgeting, scheduling, and resource optimization in project management.

Investigate and recognise the role of project sponsor and the importance of the relationship between sponsor and project manager and how this can be improved. Course overview Duration: 1 day (6.5 hours) This workshop is designed to investigate, understand and develop the role of the project sponsor. By taking elements of effective governance from the guidance published by the APM (Association for Project Management) and Axelos Managing Successful Programmes, an improved project sponsor capability can be developed. The workshop will also explore the importance of the relationship between sponsor and project manager and how this can be improved. Whilst predominately designed for the project sponsor role, there is provision for a discussion with project manager representatives to agree an action plan to improve the delivery of projects within an organisation. Objectives  By the end of the course you will be able to: Describe and commit to the role of the Project Sponsor Identify the key principles of governance that can contribute to success Describe the environment in which the projects are delivered Explain the financial and resource constraints within the project environment Define the criteria used for project selection Identify the expectations of key stakeholders and develop a clear communication plan to engage with them Identify and resolve areas of conflict Describe the relationship with the Project Manager Create an effective environment and relationship for project success Content Introduction The Project Environment The Principles of Governance The background to the training Roles The Project Sponsor The Project Manager The Project Board Sponsor responsibilities Defining Project Selection Criteria and Prioritisation Business Case and Justification Finance and Funding Resourcing the projects Stakeholder Engagement Project Governance Resolving conflict between stakeholders Benefits Realisation Capitalising the lessons learned during project reviews Delivering success The relationship with the Project Manager and team Action Plan for the future The workshop will use case studies drawn from previous client projects, both successful and less successful.