4586 Courses

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

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Course Description Get instant knowledge from this bite-sized Safeguarding Small Businesses During Pandemic Part - 2 course. This course is very short and you can complete it within a very short time. In this Safeguarding Small Businesses During Pandemic Part - 2 course you will get fundamental ideas of safeguarding small businesses during the pandemic, the key understanding of content marketing, social media marketing and so on. Enrol in this course today and start your instant first step towards learning about marketing strategies. Learn faster for instant implementation. Learning Outcome Understand marketing strategies Gain in-depth knowledge of content marketing Learn about getting started with websites Gain an excellent understanding of social media marketing strategies Understand the underlying offer ideas to attract customers How Much Do Business Managers Earn? Senior - £84,000 (Apprx.) Average - £48,000 (Apprx.) Starting - £27,000 (Apprx.) Requirement Our Safeguarding Small Businesses During Pandemic Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Small Businesses During Pandemic Part - 2 Module 01: Marketing Strategies 00:23:00 Module 02: Getting Started with Websites 00:15:00 Module 03: Content Marketing 00:16:00 Module 04: Social Media Marketing Strategies 00:36:00 Module 05: Offer Ideas to Attract Customers 00:19:00 Assignment Assignment - Safeguarding Small Businesses During Pandemic Part - 2 00:00:00

Course Description Get instant knowledge from this bite-sized Safeguarding Small Businesses During Pandemic Part - 1 course. This course is very short and you can complete it within a very short time. In this Safeguarding Small Businesses During Pandemic Part - 1 course you will get fundamental ideas of safeguarding small businesses during the pandemic, the key understanding of revenue ideas for service-based business and so on. Enrol in this course today and start your instant first step towards learning about small businesses surviving a recession. Learn faster for instant implementation. Learning Outcome Familiarise with small businesses surviving a recession Deepen your understanding of revenue ideas for service-based business Know how to start with existing customers Learn about revenue ideas for retail business Gain an excellent understanding of the food business in the new normal world How Much Do Business Managers Earn? Senior - £84,000 (Apprx.) Average - £48,000 (Apprx.) Starting - £27,000 (Apprx.) Requirement Our Safeguarding Small Businesses During Pandemic Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Small Businesses During Pandemic Part - 1 Module 01: Small Businesses Surviving a Recession 00:13:00 Module 02: Revenue Ideas for Retail Business 00:31:00 Module 03: Food Business in the New Normal World 00:31:00 Module 04: Revenue Ideas for Service-based Business 00:19:00 Module 05: Starting with Existing Customers 00:18:00 Assignment Assignment - Safeguarding Small Businesses During Pandemic Part - 1 00:00:00

Overview This comprehensive course on AutoCAD Programming Using C#.NET Level 7 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This AutoCAD Programming Using C#.NET Level 7 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this AutoCAD Programming Using C#.NET Level 7. It is available to all students, of all academic backgrounds. Requirements Our AutoCAD Programming Using C#.NET Level 7 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 193 lectures • 16:44:00 total length •Module 01: Introduction: 00:01:00 •Module 02: Who is this course for?: 00:01:00 •Module 03: What Will I Learn from this Course?: 00:01:00 •Module 04: What is CSharp (C#)?: 00:01:00 •Module 05: What is AutoCAD .NET API?: 00:01:00 •Module 06: What are the advantages of programming in AutoCAD .NET API?: 00:02:00 •Module 01: Section Overview: 00:01:00 •Module 02:.NET Framework Architecture Overview: 00:03:00 •Module 03: .NET Framework Class Library, Common Type System, Common Language Runtime: 00:03:00 •Module 04: More about.NET Framework Common Language Runtime (CLR): 00:02:00 •Module 05: Visual Studio 2017 Integrated Development Environment (IDE): 00:03:00 •Module 06: Visual Studio 2017 IDE Demo: 00:07:00 •Module 01: Section Overview: 00:03:00 •Module 02: DataTypes and Variables - Value Types (signed/unsigned integers): 00:04:00 •Module 03: DataTypes and Variables - Signed and Unsigned Integer Demo: 00:06:00 •Module 04: DataTypes and Variables - Floating Point and Decimal: 00:02:00 •Module 05: DataTypes and Variables - Floating Point and Decimal Demo: 00:04:00 •Module 06: DataTypes and Variables - Boolean: 00:03:00 •Module 07: DataTypes and Variables - Reference Types: 00:03:00 •Module 08: DataTypes and Variables - Class Type: 00:03:00 •Module 09: DataTypes and Variables - Class Type - Demo: 00:11:00 •Module 10: DataTypes and Variables - Interface Type: 00:01:00 •Module 11: DataTypes and Variables - Array Type: 00:02:00 •Module 12: DataTypes and Variables - Array Type - Demo (Single Dimension): 00:08:00 •Module 13: DataTypes and Variables - Array Type - Demo (Multi Dimension): 00:10:00 •Module 14: C# Operators Overview: 00:02:00 •Module 15: C# Assignment Operators: 00:03:00 •Module 16: C# Assignment Operators - Demo: 00:06:00 •Module 17: C# Unary Operators: 00:02:00 •Module 18: C# Unary Operators - Demo: 00:02:00 •Module 19: C# Primary Operators: 00:03:00 •Module 20: C# Primary Operators - Demo: 00:07:00 •Module 21: C# Equality Operators: 00:01:00 •Module 22: C# Equality Operators - Demo: 00:02:00 •Module 23: C# Additive Operators: 00:02:00 •Module 24: C# Additive Operators - Demo: 00:01:00 •Module 25: C# Multiplicative Operators: 00:01:00 •Module 26: C# Multiplicative Operators - Demo: 00:01:00 •Module 27: C# - Relational and Type Operators: 00:04:00 •Module 28: C# - Logical, Conditional and Null Operators: 00:04:00 •Module 29: C# - Logical, Conditional and Null Operators - Demo: 00:07:00 •Module 30: C# Keywords (Reserved Words): 00:04:00 •Module 31: C# - Conditionals Overview: 00:01:00 •Module 32: C# Conditionals - If-Then-Else Statement: 00:03:00 •Module 33: C# Conditionals - If-Then-Else Statement - Demo: 00:07:00 •Module 34: C# Conditionals - Switch Statement: 00:03:00 •Module 35: C# Conditionals - Switch Statement - Demo: 00:00:00 •Module 36: C# - Loops Overview: 00:04:00 •Module 37: C# Loops - For Loop: 00:02:00 •Module 38: C# Loops - For Loop - Demo: 00:02:00 •Module 39: C# Loops - Foreach Loop: 00:02:00 •Module 40: C# Loops - Foreach Loop - Demo: 00:05:00 •Module 41: C# Loops - While Loop: 00:02:00 •Module 42: C# Loops - While Loop - Demo: 00:02:00 •Module 43: C# Loops - Do While Loop: 00:02:00 •Module 44: C# Loops - Do While Loop - Demo: 00:03:00 •Module 45: Modifiers Overview: 00:04:00 •Module 46: Debugging Overview: 00:03:00 •Module 47: Debugging - Demo 1: 00:05:00 •Module 48: Debugging - Demo 2: 00:12:00 •Module 49: Debugging - Demo 3: 00:06:00 •Module 50: Error and Exception Handling - Overview: 00:02:00 •Module 51: ExceptionHandling - Demo 1: 00:07:00 •Module 52: ExceptionHandling - Demo 2: 00:07:00 •Module 53: ExceptionHandling - Demo 3: 00:13:00 •Module 54: Introduction to Object Oriented Programming (OOP): 00:04:00 •Module 55: OOP - Encapsulation - Demo (Part 1): 00:11:00 •Module 56: OOP - Encapsulation - Demo (Part 2): 00:12:00 •Module 57: OOP - Inheritance - Demo (Part 1): 00:07:00 •Module 58: OOP - Inheritance - Demo (Part 2): 00:05:00 •Module 59: OOP - Polymorphism - Demo (Part 1): 00:10:00 •Module 60: OOP - Polymorphism - Demo (Part 2): 00:03:00 •Module 01: AutoCAD .NET API - Overview: 00:01:00 •Module 02: AutoCAD .NET API Assemblies: 00:02:00 •Module 03: Using AutoCAD .NET API in C# - Hello AutoCAD Demo Part 1: 00:12:00 •Module 04: Using AutoCAD .NET API in C# - Hello AutoCAD Demo - Part 2: 00:04:00 •Module 05: AutoCAD .NET API Object Hierarchy: 00:03:00 •Module 06: AutoCAD .NET API - Application Object Overview: 00:03:00 •Module 07: AutoCAD .NET API - Document Object Overview: 00:03:00 •Module 08: AutoCAD .NET API - Database Object Overview: 00:03:00 •Module 01: Creating AutoCAD Objects using AutoCAD .NET API - Overview: 00:01:00 •Module 02: Creating a Line Object - Lab (Part 1): 00:14:00 •Module 03: Creating a Line Object - Lab (Part 2): 00:03:00 •Module 04: Creating a MText Object - Lab: 00:10:00 •Module 05: Creating a Circle Object - Lab: 00:07:00 •Module 06: Creating an Arc Object - Lab: 00:05:00 •Module 07: Creating a LWPolyline Object - Lab: 00:05:00 •Module 01: Manipulate AutoCAD Objects - Overview: 00:01:00 •Module 02: Copy Object using C# - Theory: 00:01:00 •Module 03: Copy Object using C# - Lab (Part 1): 00:11:00 •Module 04: Copy Object using C# - Lab (Part 2): 00:02:00 •Module 05: Copy multiple objects using C# - Lab (Part 1): 00:09:00 •Module 06: Copy multiple objects using C# - Lab (Part 2): 00:01:00 •Module 07: Erase Object using C# - Lab (Part 1): 00:06:00 •Module 08: Erase Object using C# - Lab (Part 2): 00:05:00 •Module 09: Move Object using C# - Lab (Part 1): 00:06:00 •Module 10: Move Object using C# - Lab (Part 2): 00:02:00 •Module 11: Mirror Object using C# - Lab (Part 1): 00:10:00 •Module 12: Mirror Object using C# - Lab (Part 2): 00:02:00 •Module 13: Rotate Object using C# - Lab (Part 1): 00:07:00 •Module 14: Rotate Object using C# - Lab (Part 2): 00:03:00 •Module 15: Scale Object using C# - Lab: 00:05:00 •Module 16: Copy Object Exercise: 00:02:00 •Module 17: Copy Object Solution: 00:06:00 •Module 18: Erase Object Exercise: 00:02:00 •Module 19: Erase Object Solution: 00:07:00 •Module 20: Move Object Exercise: 00:02:00 •Module 21: Move Object Solution: 00:06:00 •Module 22: Mirror Object Exercise: 00:02:00 •Module 23: Mirror Object Solution: 00:06:00 •Module 24: Rotate Object Exercise: 00:02:00 •Module 25: Rotate Object Solution: 00:06:00 •Module 26: Scale Object Exercise: 00:01:00 •Module 27: Scale Object Solution: 00:05:00 •Module 01: Exploring AutoCAD Dictionaries - Layers Overview: 00:03:00 •Module 02: Listing all the Layers in the drawing using C#: 00:11:00 •Module 03: Creating a Layer in AutoCAD using C#: 00:09:00 •Module 04: Updating a Layer in AutoCAD using C#: 00:09:00 •Module 05: Turning the Layer On/Off in AutoCAD using C#: 00:05:00 •Module 06: Thawing/Freezing Layer in AutoCAD using C#: 00:04:00 •Module 07: Deleting a Layer in AutoCAD using C#: 00:03:00 •Module 08: Locking/UnLocking a Layer in AutoCAD using C#: 00:05:00 •Module 09: Assigning a Layer to an AutoCAD object using C#: 00:03:00 •Module 10: Exploring AutoCAD Dictionaries - LineTypes Overview: 00:01:00 •Module 11: Listing all the LineTypes in the drawing using C#: 00:07:00 •Module 12: Loading a LineType in the drawing using C#: 00:07:00 •Module 13: Setting the Current LineType in AutoCAD using C#: 00:03:00 •Module 14: Deleting a LineType in AutoCAD using C#: 00:03:00 •Module 15: Setting a LineType to an object using C#: 00:04:00 •Module 16: Exploring AutoCAD Dictionaries - TextStyles Overview: 00:01:00 •Module 17: Listing all the TextStyles in the drawing using C#: 00:08:00 •Module 18: Updating current TextStyle Font in AutoCAD using C#: 00:10:00 •Module 19: Setting the Current TextStyle in AutoCAD using C#: 00:08:00 •Module 20: Setting a TextStyle to an object using C#: 00:04:00 •Module 01: User Input Functions Overview: 00:01:00 •Module 02: Using GetString Method - Lab (Part 1): 00:13:00 •Module 03: Using GetString Method - Lab (Part 2): 00:10:00 •Module 04: Using GetPoint Method - Lab: 00:12:00 •Module 05: Using GetDistance Method - Lab: 00:04:00 •Module 06: Using GetKeyWords Method - Lab (Part 1): 00:12:00 •Module 07: Using GetKeyWords Method - Lab (Part 2): 00:02:00 •Module 01: Selection Sets and Filters - Overview: 00:02:00 •Module 01: Selection Sets and Filters - Overview: 00:02:00 •Module 03: Using SelectAll Method - Lab (Part 2): 00:02:00 •Module 04: Using SelectOnScreen Method - Lab (Part 1): 00:06:00 •Module 05: Using SelectOnScreen Method - Lab (Part 2): 00:01:00 •Module 06: Using SelectWindow Method - Lab: 00:08:00 •Module 07: Using SelectCrossingWindow Method - Lab: 00:08:00 •Module 08: Using SelectFence Method - Lab: 00:08:00 •Module 09: Using PickFirstSelection Method - Lab: 00:11:00 •Module 10: Using SelectionSet Filters - Overview: 00:01:00 •Module 11: Using SelectionSet Filters - Selecting Lines: 00:09:00 •Module 12: Using SelectionSet Filters - Selecting MTexts Lab: 00:07:00 •Module 13: Using SelectionSet Filters - Selecting Polylines Lab: 00:03:00 •Module 14: Using SelectionSet Filters - Selecting Blocks (FrenchDoors) Lab: 00:07:00 •Module 15: Using SelectionSet Filters - Selecting Blocks (BiFoldDoors) Lab: 00:04:00 •Module 16: Using SelectionSet Filters - Selecting objects in a Layer (Walls) Lab: 00:07:00 •Module 17: Using SelectionSet Filters - Selecting all objects in a Layer (Stairs) Lab: 00:05:00 •Module 18: Using SelectionSets and Filters - Exercises: 00:02:00 •Module 01: TitleBlock Project - Overview: 00:05:00 •Module 02: Creating Project and TBlock Class - Lab: 00:14:00 •Module 03: Creating Classes for each Paper Sizes - Lab: 00:07:00 •Module 04: Creating TitleBlock Class - Lab: 00:14:00 •Module 05: Handling User Selected Paper Size - Lab: 00:05:00 •Module 06: Creating the TitleBlock Border Lines - Lab: 00:06:00 •Module 07: Creating the Horizontal Partition Lines - Lab (Part 1): 00:11:00 •Module 08: Creating the Horizontal Partition Lines - Lab (Part 2): 00:05:00 •Module 09: Creating Vertical Partition Lines - Lab: 00:11:00 •Module 10: Project Check on the Partition Lines - Lab: 00:07:00 •Module 11: Creating the TitleBlock Labels - Lab (Part 1): 00:10:00 •Module 12: Creating the TitleBlock Labels - Lab (Part 2): 00:09:00 •Module 13: Creating the TitleBlock Labels - Lab (Part 3): 00:11:00 •Module 14: Project Check on the Labels: 00:07:00 •Module 15: Creating Drawing Information Texts: 00:08:00 •Module 16: Debugging the TitleBlock Project - Lab: 00:10:00 •Module 17: Completing and Running the TitleBlock Plugin: 00:05:00 •Module 18: Audit Drawing Project - Overview: 00:02:00 •Module 19: Audit Drawing Project - Demo: 00:07:00 •Module 20: Creating the AuditDrawing Project: 00:11:00 •Module 21: Creating the AuditDrawing DisplayOnScreen Method: 00:14:00 •Module 22: Creating the AuditDrawing Write to TXT File Method: 00:08:00 •Module 23: Creating the AuditDrawing Write to CSV File Method: 00:06:00 •Module 24: Creating the AuditDrawing Write to HTML File Method: 00:14:00 •Module 25: AuditDrawing Plugin Demo: 00:04:00 •Module 26: Creating the AuditBlock Method: 00:05:00 •Module 27: Creating the AuditBlock GatherBlocksAndCount Method: 00:16:00 •Module 28: Creating the AuditBlock DisplayOnScreen Method: 00:06:00 •Module 29: Creating the AuditBlock WriteToTXTFile Method: 00:05:00 •Module 30: Creating the AuditBlock WriteToCSVFile Method: 00:05:00 •Module 31: Creating the AuditBlock WriteToHTMLFile Method: 00:07:00 •Module 32: AuditBlock Completed Component - Demo: 00:12:00 •Module 01: Conclusion: 00:01:00 •Assignment - AutoCAD Programming Using C#.NET Level 7: 00:00:00

Overview Become a fluent multilingual adopting the fundamental skills of European language by joining the exclusive European Languages Training Bundle (5 Languages Masterclass) course. This expertlydesigned course offers you a comprehensive and productive learning session,teaching you the skills to speak in European languages, maintaining all the grammar and linguistic features. What's more, the course will develop your listening skills alongside. The self-paced course will be a perfect initiative for determined aspirants who want to build on their professional skills and become a strong candidate in the job sector. Our dedicated tutors will be available to resolve all your queries. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this European Languages Training Bundle (5 Languages Masterclass). It is available to all students, of all academic backgrounds. Requirements Our European Languages Training Bundle (5 Languages Masterclass) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 54 sections • 314 lectures • 19:10:00 total length •Introduction: 00:05:00 •Lesson 1a: 00:03:00 •Lesson 1b: 00:04:00 •Lesson 1c: 00:04:00 •Lesson 1d: 00:04:00 •Lesson 2a: 00:03:00 •Lesson 2b: 00:04:00 •Lesson 2c: 00:04:00 •Lesson 2d: 00:04:00 •Lesson 2e: 00:03:00 •Lesson 3a: 00:04:00 •Lesson 3b: 00:03:00 •Lesson 3c: 00:04:00 •Lesson 3d: 00:03:00 •Lesson 3e: 00:03:00 •Lesson 3f: 00:05:00 •Lesson 4a: 00:03:00 •Lesson 4b: 00:03:00 •Lesson 4c: 00:03:00 •Lesson 4d: 00:03:00 •Lesson 4e: 00:03:00 •Lesson 4f: 00:03:00 •Lesson 4g: 00:03:00 •Lesson 4h: 00:04:00 •Lesson 5a: 00:03:00 •Lesson 5b: 00:03:00 •Lesson 5c: 00:03:00 •Lesson 5d: 00:03:00 •Lesson 5e: 00:03:00 •Lesson 5f: 00:03:00 •Lesson 5g: 00:03:00 •Lesson 5h: 00:03:00 •Lesson 5i: 00:03:00 •Lesson 5j: 00:03:00 •Lesson 5k: 00:03:00 •Lesson 6a: 00:03:00 •Lesson 6b: 00:03:00 •Lesson 6c: 00:03:00 •Lesson 6d: 00:03:00 •Lesson 6e: 00:03:00 •Lesson 6f: 00:03:00 •Lesson 6g: 00:03:00 •Lesson 7a: 00:03:00 •Lesson 7b: 00:03:00 •Lesson 7c: 00:03:00 •Lesson 7d: 00:03:00 •Lesson 7e: 00:03:00 •Lesson 7f: 00:03:00 •Lesson 7g: 00:03:00 •Lesson 7h: 00:03:00 •Lesson 8a: 00:03:00 •Lesson 8b: 00:03:00 •Lesson 8c: 00:03:00 •Lesson 8d: 00:03:00 •Lesson 8e: 00:03:00 •Lesson 8f: 00:04:00 •Lesson 8g: 00:03:00 •Lesson 8h: 00:03:00 •Lesson 8i: 00:03:00 •Lesson 8j: 00:03:00 •Lesson 8k: 00:04:00 •Lesson 9a: 00:03:00 •Lesson 9b: 00:03:00 •Lesson 9c: 00:03:00 •Lesson 9d: 00:03:00 •Lesson 9e: 00:03:00 •Lesson 9f: 00:03:00 •Lesson 9g: 00:03:00 •Introduction: 00:05:00 •Lesson 1a: 00:03:00 •Lesson 1b: 00:03:00 •Lesson 1c: 00:05:00 •Lesson 1d: 00:04:00 •Lesson 2a: 00:04:00 •Lesson 2b: 00:04:00 •Lesson 2c: 00:03:00 •Lesson 2d: 00:04:00 •Lesson 2e: 00:04:00 •Lesson 2f: 00:03:00 •Lesson 3a: 00:03:00 •Lesson 3b: 00:04:00 •Lesson 3c: 00:03:00 •Lesson 3d: 00:04:00 •Lesson 3e: 00:04:00 •Lesson 3f: 00:03:00 •Lesson 3g: 00:03:00 •Lesson 4a: 00:03:00 •Lesson 4b: 00:03:00 •Lesson 4c: 00:03:00 •Lesson 4d: 00:03:00 •Lesson 4e: 00:03:00 •Lesson 4f: 00:03:00 •Lesson 4g: 00:03:00 •Lesson 4h: 00:03:00 •Lesson 4i: 00:04:00 •Lesson 5a: 00:04:00 •Lesson 5b: 00:03:00 •Lesson 5c: 00:03:00 •Lesson 5d: 00:03:00 •Lesson 5e: 00:03:00 •Lesson 5f: 00:03:00 •Lesson 5g: 00:03:00 •Lesson 5h: 00:03:00 •Lesson 5i: 00:03:00 •Lesson 5j: 00:04:00 •Lesson 6a: 00:03:00 •Lesson 6b: 00:03:00 •Lesson 6c: 00:03:00 •Lesson 6d: 00:03:00 •Lesson 6e: 00:03:00 •Lesson 6f: 00:04:00 •Lesson 6g: 00:04:00 •Lesson 7a: 00:03:00 •Lesson 7b: 00:03:00 •Lesson 7c: 00:03:00 •Lesson 7d: 00:03:00 •Lesson 7e: 00:03:00 •Lesson 7f: 00:03:00 •Lesson 7g: 00:03:00 •Lesson 7h: 00:03:00 •Lesson 7i: 00:02:00 •Lesson 7j: 00:03:00 •Lesson 8a: 00:03:00 •Lesson 8b: 00:03:00 •Lesson 8c: 00:03:00 •Lesson 8d: 00:03:00 •Lesson 8e: 00:03:00 •Lesson 8f: 00:03:00 •Lesson 8g: 00:03:00 •Lesson 8h: 00:03:00 •Lesson 8i: 00:03:00 •Lesson 8j: 00:03:00 •Lesson 8k: 00:04:00 •Lesson 9a: 00:03:00 •Lesson 9b: 00:03:00 •Lesson 9c: 00:04:00 •Lesson 9d: 00:03:00 •Lesson 9e: 00:03:00 •Lesson 9f: 00:03:00 •Lesson 9g: 00:05:00 •Resources - Beginners German Course: 00:00:00 •Lesson 1a: 00:03:00 •Lesson 1b: 00:03:00 •Lesson 1c: 00:03:00 •Lesson 1d: 00:03:00 •Lesson 2a: 00:03:00 •Lesson 2b: 00:03:00 •Lesson 2c: 00:03:00 •Lesson 2d: 00:03:00 •Lesson 2e: 00:05:00 •Lesson 3a: 00:03:00 •Lesson 3b: 00:03:00 •Lesson 3c: 00:04:00 •Lesson 3d: 00:03:00 •Lesson 3e: 00:03:00 •Lesson 3f: 00:03:00 •Lesson 4a: 00:03:00 •Lesson 4b: 00:03:00 •Lesson 4c: 00:03:00 •Lesson 4d: 00:03:00 •Lesson 4e: 00:03:00 •Lesson 4f: 00:03:00 •Lesson 4g: 00:05:00 •Lesson 5a: 00:03:00 •Lesson 5b: 00:03:00 •Lesson 5c: 00:03:00 •Lesson 5d: 00:03:00 •Lesson 5e: 00:04:00 •Lesson 5f: 00:03:00 •Lesson 5g: 00:03:00 •Lesson 5h: 00:03:00 •Lesson 5i: 00:05:00 •Lesson 6a: 00:03:00 •Lesson 6b: 00:03:00 •Lesson 6c: 00:03:00 •Lesson 6d: 00:03:00 •Lesson 6e: 00:03:00 •Lesson 6f: 00:03:00 •Lesson 6g: 00:04:00 •Lesson 7a: 00:03:00 •Lesson 7b: 00:03:00 •Lesson 7c: 00:03:00 •Lesson 7d: 00:03:00 •Lesson 7e: 00:03:00 •Lesson 7f: 00:03:00 •Lesson 7g: 00:03:00 •Lesson 7h: 00:03:00 •Lesson 8a: 00:03:00 •Lesson 8b: 00:03:00 •Lesson 8c: 00:03:00 •Lesson 8d: 00:05:00 •Lesson 8e: 00:03:00 •Lesson 8f: 00:04:00 •Lesson 8g: 00:03:00 •Lesson 8h: 00:03:00 •Lesson 8i: 00:03:00 •Lesson 8j: 00:03:00 •Lesson 8k: 00:03:00 •Lesson 9a: 00:03:00 •Lesson 9b: 00:03:00 •Lesson 9c: 00:03:00 •Lesson 9d: 00:03:00 •Lesson 9e: 00:03:00 •Lesson 9f: 00:06:00 •Introduction: 00:05:00 •Lesson 1a: 00:03:00 •Lesson 1b: 00:04:00 •Lesson 1c: 00:04:00 •Lesson 1d: 00:04:00 •Lesson 2a: 00:03:00 •Lesson 2b: 00:00:00 •Lesson 2c: 00:03:00 •Lesson 2d: 00:03:00 •Lesson 2e: 00:04:00 •Lesson 3a: 00:03:00 •Lesson 3b: 00:03:00 •Lesson 3c: 00:04:00 •Lesson 3d: 00:03:00 •Lesson 3e: 00:05:00 •Lesson 3f: 00:04:00 •Lesson 4a: 00:03:00 •Lesson 4b: 00:03:00 •Lesson 4c: 00:03:00 •Lesson 4d: 00:03:00 •Lesson 4e: 00:03:00 •Lesson 4f: 00:03:00 •Lesson 4g: 00:05:00 •Lesson 5a: 00:03:00 •Lesson 5b: 00:03:00 •Lesson 5c: 00:03:00 •Lesson 5d: 00:03:00 •Lesson 5e: 00:03:00 •Lesson 5f: 00:03:00 •Lesson 5g: 00:03:00 •Lesson 5h: 00:03:00 •Lesson 5i: 00:03:00 •Lesson 5j: 00:04:00 •Lesson 6a: 00:03:00 •Lesson 6b: 00:03:00 •Lesson 6c: 00:03:00 •Lesson 6d: 00:03:00 •Lesson 6e: 00:03:00 •Lesson 6f: 00:03:00 •Lesson 6g: 00:05:00 •Lesson 7a: 00:03:00 •Lesson 7b: 00:03:00 •Lesson 7c: 00:03:00 •Lesson 7d: 00:03:00 •Lesson 7e: 00:03:00 •Lesson 7f: 00:03:00 •Lesson 7g: 00:03:00 •Lesson 7h: 00:04:00 •Lesson 8a: 00:03:00 •Lesson 8b: 00:03:00 •Lesson 8c: 00:03:00 •Lesson 8d: 00:04:00 •Lesson 8e: 00:03:00 •Lesson 8f: 00:03:00 •Lesson 8g: 00:03:00 •Lesson 8h: 00:03:00 •Lesson 8i: 00:04:00 •Lesson 8j: 00:03:00 •Lesson 8k: 00:03:00 •Lesson 8l: 00:03:00 •Lesson 8m: 00:03:00 •Lesson 9a: 00:03:00 •Lesson 9b: 00:03:00 •Lesson 9c: 00:03:00 •Lesson 9d: 00:03:00 •Lesson 9e: 00:03:00 •Lesson 9f: 00:03:00 •Lesson 9g: 00:04:00 •Resource - Beginners Italian Course: 00:30:00 •Lesson 1a: 00:03:00 •Lesson 1b: 00:03:00 •Lesson 1c: 00:04:00 •Lesson 2a: 00:04:00 •Lesson 2b: 00:03:00 •Lesson 2c: 00:05:00 •Lesson 2d: 00:05:00 •Lesson 2e: 00:01:00 •Lesson 3a: 00:04:00 •Lesson 3b: 00:03:00 •Lesson 3c: 00:04:00 •Lesson 3d: 00:04:00 •Lesson 3e: 00:03:00 •Lesson 3f: 00:03:00 •Lesson 4a: 00:03:00 •Lesson 4b: 00:03:00 •Lesson 4c: 00:03:00 •Lesson 4d: 00:03:00 •Lesson 4e: 00:03:00 •Introducing 3 categories of words in Arabic العَربيةأنواعُ الكلمةِ في اللغة: 00:05:00 •Arabic nouns according to their intelligence العَاقِل والغَير العَاقِل والجَمَاد: 00:04:00 •Arabic nouns according to their gender التَّذكِير والتَّأنيث: 00:02:00 •Arabic nouns according to their number المُفرد والمُثنى والجَمع: 00:07:00 •Formula 1 How to convert singular masculine noun to singular feminine noun تَحو: 00:06:00 •Formula 2 How to convert singular noun to dual masculine noun with examples: 00:11:00 •Formula 3 How to convert singular noun to dual feminine noun with examples: 00:09:00 •Formula 4 How to convert singular noun to masculine sound plural noun with example: 00:07:00 •Formula 5 How to convert singular noun to feminine sound plural noun with example: 00:09:00 •Formula 6 Broken plural different forms with examples جَمْع التكْسِير: 00:12:00 •More examples on nouns according to gender, number, intelligence and case ending: 00:18:00 •Introducing the doerالفاعل and its 2 types; apparent and hidden with example: 00:13:00 •Understanding the apparent doer الفاعل الظاهرand typical syntax when it is singu: 00:06:00 •Understanding the apparent doer الفَاعِل الظَّاهرand typical syntax when it is d: 00:07:00 •Understanding the apparent doer الفَاعِل الظَّاهر and typical syntax when it is: 00:06:00 •Understanding the hidden doer الفَاعِل المُسْتَتِرand typical syntax when it is: 00:05:00 •Understanding the hidden doer الفَاعِل المُسْتَتِرand typical syntax: 00:05:00 •Understanding the hidden doer الفَاعِل المُسْتَتِرand typical syntax when it is: 00:05:00 •Introducing the subject of the passive نائب الفاعِل: 00:16:00 •Understanding 'the subject of the passive' نائبُ الفَاعِلand typical syntax ال: 00:07:00 •Understanding 'the subject of the passive' and typical syntax analysis الإعراب w: 00:07:00 •Understanding 'the subject of the passive' and typical syntax analysis الإعراب: 00:10:00