5161 Courses

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

Deal Price is Active Now; Save £401! Offer Ends Soon, Hurry Up!! Have you ever wondered how illegally embezzled money finances significant projects? Did you ever think about how luxury properties are purchased by using illegal money? And how organisations can prevent money laundering systematically? Then, this course is your ultimate guide to Anti Money Laundering (AML). So enrol today, accomplish the knowledge that will drive your career forward and get ahead of the curve! This Anti-Money Laundering course encompasses discrete topics from terrorist financing framework to customer due diligence checks and processes, demonstrating your understanding of the characteristics of a money laundering reporting officer. Through this course, you will explore how illegal activities affect the economic and social aspects and the different methods of money laundering. In addition, after completing this course, you will be able to plan and execute a risk-based approach to minimise financial crimes in organisations. Again, this course prepares you to apply the policy and procedures for reporting suspicious activity. Furthermore, the course will equip you with the ability to inspect the structures of a non-bank financial institution, insurance companies, financial statements, record keeping, and many more. That's not all though, after completing this course, you will illustrate perception on problem-solving, data analysis, and decision making, which will help you to master the related job responsibilities. With 24/7 student support offered to you on the course , you can be sure of quick and comprehensive assistance whenever you need it. You'll get a Free Student ID card by enrolling in thiscourse. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. What will I learn from this Anti Money Laundering course? An overview of the money laundering framework Acknowledge the proceeds of crime act 2002 Understand the principles of anti-money laundering regulations Demonstrate knowledge on the role of a money-laundering report officer How to assess and conduct an assessment of client's financial information The elements of customer due to diligence programme AML record-keeping standards in the UK Techniques to identify the risk associated with the financial transaction On top of everything, you will get a certificate which will help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this course today and open doors to enchanting career opportunities ahead. Why should you choose Anti-Money Laundering Course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Anti-Money Laundering? course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Anti-Money Laundering? course materials. Then, from any internet-enabled device, access the Anti-Money Laundering? course materials and learn when it's convenient for you. Start your learning journey straight away with this Anti-Money Laundering? course and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Course: >> Anti Money Laundering (AML) Course << Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Here is the module breakdown of Anti Money Laundering (AML) Course ----------- Module 01: Introduction to Money Laundering What Is Money Laundering? Turning 'Bad' Money into 'Legitimate' Money How Is Money Laundered? Why Are AML Efforts Important? The Three Stages of Money Laundering Module 02: Proceeds of Crime Act 2002 Introduction The Principal Offences Contained in Part 7 of POCA 2002 The Notion of Criminal Property Elements of Criminal Property The Concept of Knowledge The Notion of Suspicion Module 03: Development of Anti-Money Laundering Regulation Introduction The First Money Laundering Directive Terrorism legislation The Proceeds of Crime Act 2002 and Serious Organised Crime and money laundering offences under the Police Act 2005 The Second Money Laundering Directive The Third Money Laundering Directive The Fourth Money Laundering Directive The Fifth Money Laundering Directive Module 04: Responsibility of the Money Laundering Reporting Officer What Is a Money Laundering Reporting Officer? Who Can be Appointed as an MLRO? The Role of The Money Laundering Reporting Officer Module 05: Risk-based Approach Introduction What Is a Risk-Based Approach (RBA)? A Risk-Based Approach to Customer Due Diligence (CDD) How to Assess the Risk Profile of The Entity How to Assess Client Risk Conducting the Client Risk Assessment Module 06: Customer Due Diligence What is Customer Due Diligence? Main Elements of a Customer Due Diligence Program Enhanced Due Diligence Enhanced Due Diligence for Higher-Risk Customers Account Opening, Customer Identification and Verification Consolidated Customer Due Diligence Module 07: Record Keeping The Purpose of Record-Keeping What Records Have to be Kept? Customer Identification In What Form Should Records be Kept? Failure to Keep Records Module 08: Suspicious Conduct and Transactions What Is Suspicious Activity? What Is a Suspicious Transaction? Avoiding a National Reporting or Record-Keeping Requirement Wire or Fund Transfers Insufficient or Suspicious Information by a Customer Other Suspicious Customer Activity The Identification of Unusual Transactions The Types of Events That Might Cause Suspicion Module 09: Awareness and Training The Importance of Staff Awareness and Training The Core Obligations of Training Legal and Regulatory Obligations Staff Responsibilities Internal Training Procedures Assessment Process Once you have completed all the modules in the Anti Money Laundering course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Anti Money Laundering course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Anti Money Laundering (AML) Course Right for You? This Anti Money Laundering course has a practical focus and is open to anyone interested in the subject. However, the course is preferable by: Individuals with specific anti-money laundering duties Individuals working in financial services who want a thorough understanding of anti-money laundering Anyone who aspires to a career in anti-money laundering or fraud prevention Requirements Enrol on the Anti Money Laundering with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Anti Money Laundering without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Anti Money Laundering online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Enrolling on this Anti Money Laundering Course can lead you to the following career paths: Ethics & Compliance Officer Lawyer Entrepreneur AML Analyst Accountant Bookkeeper Chartered Accountant Money Laundering Reporting Officer AML Officer Business Analyst Compliance Manager And many more!

Discover the fascinating world of human communication with our CPD-accredited Speech and Language Therapy course. Whether you're brushing up on your knowledge or exploring a new area of interest, this course offers a well-organised route into the key concepts surrounding speech, language, and the diverse conditions that may affect them. It’s designed for independent learners who appreciate clear structure, reliable content, and the flexibility of online study—no waiting rooms or clinical placements in sight. From the mechanics of vocal development to the signs of communication challenges across different age groups, this course helps you understand the theory behind speech and language support. You’ll explore important topics like speech disorders, language delay, autism spectrum conditions, and effective intervention strategies, all delivered in digestible modules. It’s ideal for those considering a future in support work, education, or care—or simply those with a keen interest in human expression. Course Curriculum: Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Speech and Language Therapy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Speech and Language Therapy - CPD Accredited training.

Become a successful therapist and life coach with our accredited, comprehensive, holistic program. Gain skills in mental health, communication, psychology, and personal development. Learn from expert instructors, access interactive materials, and join a supportive community. Flexible learning and certification enhance your career prospects. Ideal for aspiring and current professionals.

The Eazzy Slim Hypnotherapy programme is designed to help you tune into your body, reset your mindset, and let go of the old conditioning that’s kept you stuck. You’ll begin to speed up your metabolism naturally, develop clarity around food choices, and fall back in love with eating mindfully, joyfully, and without guilt. It’s about choosing nourishing food because you want to, not because you have to. Now it’s your time.

Have you ever wondered what drives criminal behaviour? What makes someone take the path of crime, and how do they think? This Criminal Psychology Diploma Course takes you through the fascinating world of criminal minds, exploring theories and the psychology behind criminal activities. You will delve into various psychological conditions and examine how they impact decision-making and behaviour. With a focus on mental health, criminology, and behavioural analysis, this course offers a unique perspective on crime that goes beyond the basics. The course also looks at the roles of law enforcement, the judicial system, and psychological experts in understanding crime. From profiling to risk assessments, you will learn how experts identify and manage individuals involved in criminal activity. Whether you’re curious about the minds of criminals or interested in pursuing a career in criminal psychology, this course provides insightful knowledge without requiring physical attendance. This is a valuable resource for those seeking a deeper understanding of criminal behaviour and psychology, all from the comfort of your own space. Key Features of Criminal Psychology Diploma Bundle CPD Accredited Criminal Psychology Diploma Course Instant PDF certificate Fully online, interactive Criminal Psychology Diplomacourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Criminal Psychology Diploma Bundle course to excel! To become successful in your profession, you must have a specific set of Criminal Psychology Diploma skills to succeed in today's competitive world. In this in-depth Criminal Psychology Diplomatraining course, you will develop the most in-demand Criminal Psychology Diploma skills to kickstart your career, as well as upgrade your existing knowledge & skills. Criminal Psychology Diploma Curriculum Course 01: Criminal Psychology and Intelligence Course 02: Criminology & Profiling Diploma Course Course 03: Forensic Psychology Course 04: Crime Analysis Course 05: Criminal Law Course 06: Accident investigation Course 07: Interrogations And Confessions Psychology Course 08: Decision Making and Critical Thinking Course 09: Bodyguard Training Course 10: Cyber Security Awareness Training Accreditation This Criminal Psychology Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Criminal Psychology Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminal Psychology Diploma basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Criminal Psychology Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Duration 3 Days 18 CPD hours This course is intended for Individuals involved in IT development, IT operations or IT service management; Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners Integration specialists, Operations managers, Incident & change managers, System administrators, Network administrators, Business managers, Automation architects, Enterprise architects, Testers Overview Know the emergence of DevOps Know the core concepts and principles of DevOps Know what DevOps means for you as professional and for your organization Know the essence of a DevOps culture Understand the key elements of a DevOps culture Know the important aspects when creating a DevOps culture Know the Operational models of DevOps Understand the need for autonomous teams Understand the impact of DevOps on Architecture with respect to deployment Understand governance within DevOps teams Understand Agile, Scrum and Kanban and how these practices relate to one another Understand how ITSM processes relate to practices in a DevOps culture Understand how lean is used to optimise processes Know how to provide a Value Stream Map for a given process Understand the way to harvest new and innovative ideas Know the impact of automation on Software Delivery processes Understand the benefits and core principles of Continuous Delivery Describe the key cloud principles for DevOps organisations Know the relevance of monitoring and logging DevOps This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. Introduction Let?s Get to Know Each Other Overview Course Objectives Mapping of the Competence Model with the Course Modules Course Agenda Type of Activities Exam Course Book Technical Glossary Group Activity Module Summary DevOps Introduction Module Objectives Module Topics Emergence of DevOps Core Concepts of DevOps DevOps Agile Skills Association (DASA) Module Summary Module End Questions Culture Module Objectives Module Topics Essence of a DevOps Culture Key Elements of DevOps Implementation of a DevOps Culture Module Summary Module End Questions Organization Module Objectives Module Topics Organizational Model Autonomous Teams Architecting for DevOps Governance Module Summary Module End Questions Processes Module Objectives Module Topics Process Basics DevOps in Relation to ITSM Agile and Scrum 12 Principles of the Agile Manifesto Optimizing Processes Using Lean Business Value Optimization and Business Analysis Using Story Mapping Module Summary Module End Questions Automation Module Objectives 6A Automation Concepts Automation for Delivery of Software Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics 6B Data Center Automation Emergence of Cloud Technology and Principles Cloud Services Concepts in a DevOps Organization Automated Provisioning Concepts Platform Product Characteristics and Application Maturity Module Summary Module End Questions Measure and Improvement Module Objectives Module Topics Importance of Measurement Choosing the Right Metrics Monitoring and Logging Module Summary Module End Questions

Duration 2 Days 12 CPD hours This course is intended for #NAME? Overview The learning objectives for CDA include a practical understanding of: Goals, history, terminology, and pipeline The importance, practices, and transformation of a DevOps collaborative culture Design practices, such as modular design and microservices Continuous Integration (Cl), such as version control, builds, and remediation Tenets and best practices of Continuous Testing (CT) Continuous Delivery and Deployment (CD): packaging, containers, and release Continuous Monitoring (CM): monitoring and analysis infrastructure, process, and apps Infrastructure and tools: frameworks, tools, and infrastructure as code Security Assurance: DevSecOps The opportunity to hear and share real-life scenarios This course is designed for participants who are engaged in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing and potentially Continuous Deployment. The course highlights underpinning processes, metrics, APls and cultural considerations with Continuous Delivery. Key benefits of Continuous Delivery will be covered including increased velocity to assist organizations to respond to market changes rapidly, thus being able to outmaneuver competition, reduce risk and lower costs while releasing higher quality solutions. Increased productivity and employee morale by having more activities performed by pipelines instead of humans so teams can focus on vision while pipelines do the execution.This course prepares you for the Continuous Delivery Ecosystem Foundation(CDEF) certification. Course Introduction Course goals Course agenda CDA Concepts Continuous delivery (CD) definition Architecting for continuous delivery Continuous delivery and DevOps Relationships between CD, Waterfall, Agile, ITIL, and DevOps Benefits of continuous delivery CDA Culture Importance of culture to the CD Architect What a CD Architect can do about culture How to maintain culture Assignment: DevOps culture and practices to create flow Design Practices for Continuous Delivery Why design is important to continuous delivery CD Architect?s role in design Key design principles CD best practices Microservices and containers Continuous Integration Continuous integration (CI) defined CD Architect?s role in CI Importance of CI Benefits of CI CI best practices Assignment: Optimizing CI workflows Continuous Testing Continuous testing (CT) defined Importance of CT Benefits of CT CD Architect?s role in CT Five tenets of CT CT best practices Assignment: Handling environment inconsistencies Continuous Delivery and Deployment Continuous delivery defined Continuous deployment defined Benefits of continuous delivery and deployment CD Architect?s role in continuous delivery and deployment Continuous delivery and deployment best practices Assignment: Distinguishing continuous delivery and deployment Continuous Monitoring Continuous monitoring defined Importance of continuous monitoring CD Architect?s role in continuous monitoring Continuous monitoring best practices Assignment: Monitoring build progress Infrastructure and Tools Importance of infrastructure and tools CD Architect?s role in infrastructure and tools Building a DevOps toolchain Infrastructure/tools best practices Assignment: identifying common infrastructure/tool components Security Assurance Importance of security assurance DevSecOps and Rugged DevOps defined CD Architect?s role in security Security best practices Assignment: Applying security practices Capstone exercise Identifying toolchain and workflow improvements Summary Additional Sources of Information Exam Preparations Exam requirements Sample exam review

When You're Still Someone’s Child: CBT for Adult Clients Navigating Parental Relationships This course is aimed at therapists who want to support their adult clients deal with their own parents. With adults living longer than ever in history, it is more common now for adults to still have live ongoing relationships with one or both parents. This Adult-Childhood can impact of the adult's wellbeing in positive and negative ways. While most traditional psychological models assume that the experience of a relationship with parents ends in the 20s, the demographic reality is that many adults have relationships with one or more of their parents into their 40s 50s and beyond. This unique course will highlight the key psychology and practical aspects of a older adult having to engage with, navigate and ideally benefit from, relationships with their parents. Module 1: Understanding the Lifelong Impact of Parent-Child Dynamics Explore how early attachment patterns influence adult relationships with parents. Distinguish between secure, anxious, avoidant, and disorganised patterns. Examine the continuity and plasticity of attachment into adulthood. Module 2: Identifying Core Beliefs and Maladaptive Schemas Introduce common schemas (e.g., defectiveness, emotional deprivation, subjugation). Link schema development to early parental interactions. Show how these schemas drive current cognitive and emotional responses. Module 3: The Role of Trauma and Emotional Memory Identify the difference between developmental trauma and event trauma. Discuss how implicit memory and emotional flashbacks can get triggered by parents. Integrate trauma-informed CBT approaches for safety and pacing. Module 4: Present-Focused CBT: Working with Triggers and Patterns Use the 5-areas model to explore current conflict or distress with parents. Teach clients to spot triggering behaviours and automatic thoughts. Focus on shifting from reactive patterns to responsive behaviour. Module 5: Acceptance, Defusion, and Values-Based Work (ACT Integration) Use defusion techniques to create distance from painful schema-driven thoughts. Explore values around family, identity, and boundaries. Help clients make values-consistent choices even amid difficult emotions. Module 6: Assertiveness, Boundaries, and Communication Teach assertive communication skills tailored to parent-child power dynamics. Practice scripts for common scenarios (criticism, guilt trips, emotional withdrawal). Address fear of retaliation, rejection, or guilt associated with setting boundaries. Module 7: Moving Forward with Clarity and Compassion Support clients in redefining the meaning of "connection" or “closure.” Explore grief, forgiveness, and limits of change within the parent. Build a personalised maintenance and relapse prevention plan.