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45021 Courses

Loading Master Training Certification Course for Oil & Gas

By EnergyEdge - Training for a Sustainable Energy Future

Dive into the world of oil and gas with Energyedge's Loading Master Training Certification Course. Enroll now for a rewarding career ahead.

Loading Master Training Certification Course for Oil & Gas
Delivered In-PersonFlexible Dates
£2,399 to £2,599

Polymathic Training - Daily Live Training

By Council For Human Development Swiss Association

By engaging in polymathic training on a daily basis, we change the structure (neuroplasticity) — the platform of the mind — to run new programs of increased levels of confidence, creativity and communication.

Polymathic Training - Daily Live Training
Delivered OnlineFlexible Dates
£199

Vectorworks Spotlight Training Courses

By ATL Autocad Training London

Why Learn Vectorworks Spotlight Training Courses? VectorWorks Spotlight Course offers strong 2D drawing tools and lighting skills. while. Spotlight goes beyond fundamentals, offering solution for designing, modeling, and sharing entertainment projects. It's the industry standard for lighting, scenery, sets, corporate events, theater, and exhibits. Click here for more info: Website When can I book this course? 1-on-1 training. Duration: 16 hrs, Flexible scheduling (Mon to Sat, 9 am - 7 pm). Choose your own day and time. Training Course: Vectorworks Spotlight Duration: 16 hours Course Overview: I. Introduction to Vectorworks (1 hour) Overview of Vectorworks software and its diverse applications Familiarization with the user interface and navigation Customizing preferences and settings to optimize workflow II. 2D Drawing Tools (2 hours) Utilizing basic drawing tools for creating lines, rectangles, circles, and polygons Implementing text and dimension tools for annotations Applying modify tools for object editing and transformation Organizing elements using layers and classes III. 3D Modeling Tools (3 hours) Introduction to extrude, revolve, sweep, and loft tools for 3D modeling Creating 3D objects from 2D shapes for spatial representation Modifying and refining 3D models Exploration of the 3D modeling environment IV. Advanced 3D Modeling Tools (2 hours) Utilization of solid modeling tools for complex geometry creation Performing Boolean operations to combine or subtract shapes Creation and use of symbols for efficient workflow V. Introduction to Spotlight (1 hour) Overview of the Spotlight workspace and its features Adding and configuring lighting devices for stage and event design Creation and modification of lighting positions for precise placement VI. Spotlight Tools and Techniques (3 hours) Creation and editing of lighting instruments for customized setups Use of visualization tools for lighting simulations Creation and application of labels and legends for documentation Generation of worksheets and reports for lighting analysis VII. Advanced Spotlight Techniques (2 hours) Utilization of video and projection tools for multimedia presentations Incorporation of audio and sound systems for immersive experiences Understanding rigging and hoisting for stage setup Management of paperwork and documentation for effective planning VIII. Integration with Other Software (1 hour) Importing and exporting files for collaborative work with other software Utilizing Vectorworks in CAD and BIM workflows for seamless interoperability Exploration of plugins and add-ons for expanded functionality IX. Project-based Exercises (1 hour) Application of learned techniques to real-world scenarios Creation of a lighting plan for a concert or theater production Designing a 3D model of a building or interior space Free 30-day BIM & CAD Software Trial Request: Vectorworks After completing Vectorworks 2D | 3D and Spotlight Training Course? Vectorworks Proficiency: Master Vectorworks software, including interface and tools. 2D Drafting: Create precise technical drawings using fundamental 2D tools. 3D Modeling: Develop skills in 3D modeling, modification, and spatial representation. Spotlight Expertise: Learn stage and event design tools, focusing on lighting setups. Advanced Techniques: Explore complex 3D modeling and Spotlight features. Interdisciplinary Integration: Integrate Vectorworks with other software in CAD and BIM workflows. Project Application: Apply skills to real-world scenarios, creating plans and models. Job Opportunities: CAD Technician: Draft detailed plans for architecture and engineering firms. Stage Designer: Plan lighting, sound, and multimedia setups for events. Event Planner: Design event layouts with lighting and audio-visual setups. Architectural Drafter: Create accurate architectural plans and models. Interior Designer: Visualize interior spaces in 2D and 3D for clients. Lighting Designer: Specialize in various lighting applications, from buildings to stages. BIM Specialist: Work with architectural firms on Building Information Modeling projects. Freelance Designer: Offer services in 2D/3D modeling, event planning, or architectural visualization. What is Vectorworks Spotlight? Vectorworks Spotlight is a specialized package tailored for entertainment design professionals, offering both 2D and 3D capabilities. It is the industry-standard CAD software for entertainment design, ideal for lighting, scenery, sets, events, theater, and exhibits. Training Details: Duration: 16 hrs (flexible scheduling) Method: Personalized 1-on-1 training (In-person or Live Online over Zoom) Tailored content, adaptable pace, individual support Differences from Vectorworks Fundamentals: Vectorworks Fundamentals serves general modeling and drawing needs, while Spotlight provides comprehensive solutions for design, modeling, documentation, and collaborative project sharing, catering specifically to industry experts. Applications of Spotlight: Spotlights have diverse uses, including emergency situations and when a powerful light source surpassing a flashlight is required. Interior Designers and Vectorworks: Yes, interior designers use Vectorworks software, particularly Vectorworks Architect, for efficient workflow and effective realization of creative visions. Course Structure: Individualized Instruction (1-2-1) Customized Content Adaptable Learning Pace Flexible Scheduling: Monday to Saturday, 9 am to 7 pm Get Vectorworks: For more information and to download Vectorworks, visit Vectorworks Website. Individualized Training: Get personalized attention and tailored guidance during your training sessions. Flexible Timings: Select your preferred schedule and training days to fit your convenience. Post-Training Assistance: Access complimentary online support even after course completion. Comprehensive Resources: Receive detailed PDF notes and handouts for effective learning. Certification of Completion: Receive a recognition certificate upon successfully finishing the course. Affordable Pricing: Take advantage of budget-friendly training rates. Software Setup Support: Receive assistance in configuring the software on your device. Referral Benefits: Recommend a friend and enjoy discounts on upcoming courses. Group Training Offers: Benefit from special discounts for group training programs. Convenient Hours: Attend sessions from Monday to Sunday, with extended operating hours. Tailored Learning: Experience customized training designed to meet your specific requirements.

Vectorworks Spotlight Training Courses
Delivered in London or OnlineFlexible Dates
£576

Teacher Training Online Mega Bundle

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about teaching Understand the core competencies and principles of teaching Explore the various areas of teaching Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert teaching assistant Teacher Training Online Mega Bundle Are you interested to begin your teaching career or want to gain more advanced skills in teaching? Then this teacher training online course will help you get one step closer to your professional aspirations and develop your skills and knowledge in teaching for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective teaching practice and equip you with the essential skills, confidence and competence to assist you in the teaching industry. You'll gain a solid understanding of the core competencies required to drive a successful career in teaching. Teacher Training Diploma SEN Teaching Course Train The Trainer Masterclass Instructional Design For Professionals EYFS Teaching Paediatric First Aid Applied Behavioural Analysis (ABA) Early intervention for children with Autism School Shadow Support PPA(Psycho-Physical Activity for Kids Child Counselling Safeguarding ADHD Study Skills For High School, College, & Grad School Gain teaching skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in teaching. Equip yourself with the essential knowledge and skillset that make you a confident teaching assistant and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for teaching professionals who are aspiring to specialise in teaching. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive teacher training online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this teaching can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This teacher training online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This teacher training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This teacher training online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Teacher Training Diploma SEN Teaching Course Train The Trainer Masterclass Instructional Design For Professionals EYFS Teaching Paediatric First Aid Applied Behavioural Analysis (ABA) Early intervention for children with Autism School Shadow Support PPA(Psycho-Physical Activity for Kids Child Counselling Safeguarding ADHD Study Skills For High School, College, & Grad School PowerPoint Presentations For Professionals Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Teacher Training Online Mega Bundle
Delivered Online On Demand
£98

Teaching: Essential Training for Teachers - CPD Certified Diploma

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Teaching: Essential Training for Teachers Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Teaching Essentials for Teachers Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Teaching Essentials for Teachers bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Teaching Essentials for Teachers Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Bundle: Course 01: Teaching Essentials for Teachers Course 02: Teaching Assistant Complete Diploma Course 03: Effective Communication Techniques for Teachers and Trainers Course 04: Lesson Planning for Teaching Course 05: Primary Teacher Course 06: Nursery Teacher Training for Children Course 07: Learning Support Assistant Course 08: Remote Teaching Strategies Course 09: Leadership in Teaching Course 10: SEN Teaching Assistant Course 11: Learning Disability Nursing Course 12: ADHD Awareness Training Course 13: Autism and developmental Disorders Course 14: Child Language Disorder (CLD) Course 15: Child Neglect Awareness Course 16: Teaching Phonics Advanced Course - Level 4 Course 17: Educational Psychology & Development Course Course 18: Education and Pedagogy Course 19: Introduction to Child Playwork Course 20: School Shadow Support Worker Course With Teaching Essentials for Teachers, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Teaching Essentials for Teachers today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of this bundle Get a free student ID card with Teaching Essentials for Teachers Lifetime access to the course materials Get instant access to this Teaching Essentials for Teachers course Learn Teaching Essentials for Teachers from anywhere in the world 24/7 tutor support with the Teaching Essentials for Teachers course. Start your learning journey straightaway with our Teaching Essentials for Teachers Training! Teaching Essentials for Teachers premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Teaching Essentials for Teachers is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Teaching Essentials for Teachers course. After passing the Teaching Essentials for Teachers exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching Essentials for Teachers course is ideal for: Students seeking mastery in Teaching Essentials for Teachers Professionals seeking to enhance Teaching Essentials for Teachers skills Individuals looking for a Teaching Essentials for Teachers-related career. Anyone passionate about Teaching Essentials for Teachers Requirements This Teaching Essentials for Teachers doesn't require prior experience and is suitable for diverse learners. Career path This Teaching Essentials for Teachers bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Teaching: Essential Training for Teachers - CPD Certified Diploma
Delivered Online On Demand4 days
£149

Organisation Programme - How to identify and mitigate procurement fraud and corruption

By Global Risk Alliance Ltd

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.

Organisation Programme - How to identify and mitigate procurement fraud and corruption
Delivered In-Person in InternationallyFlexible Dates
£9,000 to £15,000

The Moccasin Manager

5.0(3)

By Lapd Solutions Ltd

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development,

The Moccasin Manager
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Call Centre Training Courses

4.9(27)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

The Art of Delegation and High-Impact Feedback: Virtual In-House Training

By IIL Europe Ltd

The Art of Delegation and High-Impact Feedback: Virtual In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

The Art of Delegation and High-Impact Feedback: Virtual In-House Training
Delivered OnlineFlexible Dates
£450

Intercultural Competence: In-House Training

By IIL Europe Ltd

Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile

Intercultural Competence: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495